Business Operations Associate

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.

We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.

📈 Opportunity Size
Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world – a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!

💻 The Role
The Business Operations Associate plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot’s leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems.

This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives.

Lead cross-functional projects to scale functions and capabilities
Proactively identify inhibitors to growth
Define and measure critical important metrics
Drive efficiency and transparency in processes
Ensure roles and personnel are aligned to objectives
👋 You
Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

Bachelor’s degree in Business, Economics, or related field
2-3 years experience in consulting, investment banking/private equity, or a fast-growing startup
Eager for new opportunities and challenges
Curious to learn about different parts of the business and how to pull certain levers to grow faster
Fast-paced, requires little oversight to deliver
Proven leadership and relationship-building skills
Demonstrated ability to solve problems using data and process improvement
Able to move remarkably fast with little structure, guidance
🙏 Nice to Have
Experience working on a marketplace or a two-sided platform.
Experience or passion for buying and selling in online marketplaces communities
SQL & Dashboard experience
For US-based applicants: $100,000/year – 125,000/year + benefits + stock options

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity in the form of stock options.

🎁 Benefits
Competitive base salary and stock options
Unlimited Vacation Policy and Company-wide Holidays (including a spring and winter break)
Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
Dental and Vision sponsored 100% by Whatnot for employees and dependents
Work From Home Support
Laptop provided by Whatnot and home office setup allowance
$450 work-from-anywhere quarterly allowance for cell phone and internet
Care benefits
$1,350 quarterly allowance on food
$1,500 quarterly allowance for wellness
16 weeks Paid Parental Leave and gradual return to work
$5,000 annual allowance towards Childcare
$20,000 lifetime benefit for family planning, such as adoption or fertility expenses
Professional Development
$2,000 annual benefit to invest in your professional development
401k offering for Traditional and Roth accounts provided by Betterment
Employer matching contributions of 100% of up to 4% of contributions on base salary