(Remote: AL, AR, IL, IA, KS, LA, MN, MS, MO, NE, ND, OK, SD, TX, WI)
Belimed is a leading supplier of medical and surgical instrument sterilization, disinfection, and cleaning products and services. We are headquartered in Zug, Switzerland, and look back on more than 50 years of history. We have offices in 9 countries worldwide and are represented in over 80 countries thanks to a strong network.
Your tasks
As a Billing & Data Administrator you will audit and approve delivered service orders for billing, as well as maintain the service database by entering and updating customer account and equipment information. You will also assist in data collection, data entry, and the extraction of data in the database.
Applications for this opportunity will be accepted from individuals residing in the Central Time zone only.
How you will impact Belimed and our clients
Proof contracts within SAP and make corrections to contracts and maintenance plans
Audit, technically complete, and invoice work orders
Support Field Service Technicians by editing, adding, changing, and servicing work order issues
Identify work order information issues in SAP/NEO systems and see them through to resolution
Adjust service billing and invoices when required
Work with customers, multiple levels of Field Service, and Finance to resolve billing issues
Support internal and external customers with service history detail and service work orders
What you need to succeed
High school diploma or GED
Experience in a role requiring strong attention to detail (ex. data entry, contracts, billing, etc.)
Demonstrated exceptional customer service skills
Organizational skills with high attention to detail
Excellent verbal and written skills
Proficiency in MS Office Suite with emphasis in Outlook, Excel, and Word
