Benefit Verification Specialist

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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
Coram/CVS Health is looking for a high-energy healthcare professional to join our National team as Benefit Verification Specialist! This rewarding opportunity allows you to work closely with our Patient Intake Coordinators and insurance providers to verify coverage for in-home Specialty therapies for Coram’s patients. We believe that Benefit Verification Specialists are a key part of creating a positive experience for our patients.

In this dynamic and fast-paced role, you will be responsible to verify insurance coverage and obtain prior authorization information for both new and existing patients in order to process patient prescription orders in a timely manner while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers.

This role will require an understanding of insurance carriers and concepts including pharmacy benefits, major medical benefits, and per diem coverage as well as knowledge of government and patient assistance programs.

Key Responsibilities:
– Complete and document benefit verification review
– Provides information on specialty medications/ home infusion services.
– Comply with and adhere to all regulatory compliance areas, policies, and procedures, and “best practices.”
-Coordinate with the Patient Intake Coordinators for new and existing accounts.
-Investigate type and level of insurance coverage to assess patient eligibility for the program.
– Communicate with medical professionals and insurance company personnel .
– Complete data enter in ACIS to ensure accuracy of reporting and outcomes.
– Provide input on self reviews
– Assist less experienced peers
-Perform other duties & responsibilities that are reasonable as assigned by your leaders y

Required Qualifications

  • Experience verifying benefits with insurance companies
  • Data entry experience.
  • Working knowledge in Microsoft Office, specifically Outlook and Word.

Preferred Qualifications

  • Home infusion or durable medical equipment (DME) experience.
  • Experience work in a healthcare environment.
  • Experience working with healthcare ins


Verifiable High School diploma or GED is required

Pay Range

The typical pay range for this role is:

$17.00 – $29.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.