Operations Readiness Coordinator II – Remote

If you’re the “keep the trains on the tracks” person who can juggle projects, clean up messy processes, and turn chaos into documentation, this role is your lane. Ensemble is hiring an Operations Readiness Coordinator II to support client onboarding, process improvement, and operational readiness work across teams.

About Ensemble Health Partners
Ensemble Health Partners provides technology-enabled revenue cycle management solutions for hospitals and health systems nationwide. Their work supports healthier communities by helping hospitals run stronger through end-to-end revenue cycle solutions.

Schedule

  • Full-time
  • Remote (Nationwide)
  • Posted: Yesterday
  • Job requisition: R038775
  • Starting pay: $57,400 (final compensation based on experience)

What You’ll Do

  • Analyze complex operational problems and propose practical solutions
  • Manage multiple projects at once, prioritize deadlines, and keep work moving
  • Organize and maintain detailed documentation, records, and deliverables
  • Coordinate across teams to support smooth workflow and communication
  • Support onboarding of new clients in coordination with the SOM team
  • Lead small to mid-sized process improvement projects and track progress to completion
  • Support Operational and Client Delivery leaders with best practice implementation for new and existing clients
  • Review documentation, analysis, and project outputs for accuracy and compliance (quality assurance)
  • Build and maintain process documentation (flowcharts, narratives, process maps)
  • Support root cause analysis and corrective action planning; track KPIs and report results
  • Facilitate clear project updates and stakeholder communication
  • Assist with scheduling, meeting prep, materials, and team organization
  • Handle additional duties assigned by leadership

What You Need

  • 2–4 years in business, process improvement, or operational support roles
  • 1–3 years in revenue cycle operations preferred
  • Prior lead/supervisory experience preferred
  • Strong analytical, organizational, and time management skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) plus Power BI and Power Automate
  • Experience with data analysis/reporting tools
  • Familiarity with root cause analysis methods and process documentation
  • Comfortable adapting to shifting priorities and working under pressure
  • Able to work independently and collaboratively
  • Education: Associate degree or equivalent experience
  • Certifications: Lean Six Sigma Yellow Belt
  • CRCR (HFMA Certified Revenue Cycle Representative) required within 9 months of hire

Benefits

  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits
  • Career advancement pathways

One real thing to flag: if you don’t already have (or can’t quickly get) the Lean Six Sigma Yellow Belt and CRCR, this role will feel like you’re sprinting with a backpack on. If you’re cool with that, it’s a solid “level up” job.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Loan Production Associate – Remote

If you’ve been in the mortgage trenches and you know how to keep files moving without chaos, this role matters. Morty is hiring a Loan Production Associate to help drive loans from submission through closing and funding, keeping borrowers, loan officers, and partners aligned every step of the way.

About Morty
Morty is a mortgage platform built by engineering and product-first founders that helps loan officers and brokerages run their businesses under their own brand. They provide the tech and infrastructure that removes the complexity and cost of running a mortgage business while helping partners grow and increase profits.

Schedule

  • Full-time
  • Remote
  • Pod-based workflow (typically paired with a processor or closer) supporting a shared loan pipeline
  • High-volume environment with deadlines from submission through funding

What You’ll Do

  • Review borrower documentation for completeness and accuracy
  • Manage workflows in lender portals, including locking and disclosing files
  • Determine file readiness for submission and flag missing items or potential issues early
  • Coordinate homeowner’s insurance, title, and appraisal workflows
  • Support loans from submission through clear-to-close, closing, and funding
  • Work directly with lenders, title companies, and internal teams to keep closings on schedule
  • Track and clear final underwriting and closing conditions
  • Resolve late-stage issues that could delay closing
  • Communicate clearly with loan officers and borrowers on conditions, timelines, and next steps
  • Maintain accurate internal records and ensure compliance with company and lender requirements
  • Identify bottlenecks and recurring pain points and help implement process improvements

What You Need

  • 2+ years of experience in the mortgage industry (processing, underwriting support, and/or closing)
  • Strong written and verbal communication skills
  • High organization and the ability to manage multiple loans and deadlines without micromanagement
  • Self-starter mindset with strong ownership and follow-through
  • Ability to stay calm and results-driven in high-volume or high-pressure situations
  • Comfort working cross-functionally with internal and external stakeholders
  • Interest in a fast-moving startup environment

Benefits

  • Base salary: $50,000–$65,000
  • Monthly performance bonus
  • Opportunity to deepen underwriting knowledge and grow within scalable mortgage operations

If you’re ready to own files, protect timelines, and keep deals from drifting, move on it.

Bring your mortgage ops instincts, your calm-under-pressure energy, and your follow-through and help Morty run cleaner, faster closings at scale.

Happy Hunting,
~Two Chicks…

APPLY HERE

Refund Specialist – Remote

If you’re solid with EOBs, payment posting, and tracking down why a balance is sitting in credit, this role matters because it keeps accounts clean and refunds handled correctly. Millennium Health is hiring a Refund Specialist to research and process credit balances, resolve exceptions, and manage overpayment refunds with accuracy and compliance.

About Millennium Health
Millennium Health is an accredited specialty laboratory focused on medication monitoring and drug testing services that help clinicians monitor prescription and illicit drug use. Their testing supports objective clinical insight to guide treatment plans and patient care.

Schedule

  • Full-time
  • Remote
  • Pay range: $18.00–$21.00 per hour (based on location, skills, and experience)
  • High-volume, fast-paced environment with overtime flexibility as needed

What You’ll Do

  • Research and process credit balances and refunds accurately and on time
  • Review, validate, and issue refunds for customer or insurance overpayments in compliance with policies and procedures
  • Communicate with insurance companies by phone to verify eligibility and claim status when needed
  • Coordinate with your supervisor/lead for approvals and actions required to resolve outstanding refund requests
  • Research and resolve Provider Level Adjustment (PLB) exception reports per departmental procedures
  • Reconcile Credit Balance Report accounts and correct discrepancies
  • Identify recurring issues and recommend operational improvements to increase efficiency
  • Notify leadership of recurring problems, high-dollar adjustments/refunds, and issues impacting quality or production
  • Participate in trainings, educational activities, and monthly staff meetings
  • Maintain HIPAA, confidentiality, compliance, and cybersecurity controls at all times

What You Need

  • High school diploma or GED
  • 2+ years of medical insurance payment posting experience
  • Ability to read and understand different types of health insurance EOBs
  • Knowledge of cash accounting and accounts receivable processes
  • Strong attention to detail and organization skills
  • Ability to meet deadlines and goals in a high-volume environment
  • Ability to follow oral and written instructions consistently
  • Comfort working in a team environment with clear communication
  • Ability to operate a computer, 10-key by touch, and basic office equipment
  • Flexibility to work overtime as needed

Benefits

  • Medical, Dental, Vision, and Disability insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Tuition assistance
  • Behavioral and healthcare resources

If you’re ready to own the refund workflow and keep credit balances from turning into headaches, don’t wait.

Bring your payment posting knowledge, EOB fluency, and detail-first mindset and help ensure refunds are processed right and resolved fast.

Happy Hunting,
~Two Chicks…

APPLY HERE

Cash Application Specialist – Remote

If you’re the kind of person who can balance deposits, chase down unidentified cash, and keep posting clean without letting details slip, this role matters. Pinnacle Healthcare Revenue Solutions (PHRS) is hiring a Cash Application Specialist to keep payments flowing accurately and on time for physician practice billing.

About Pinnacle Healthcare Revenue Solutions (PHRS)
PHRS is a full Revenue Cycle Management company focused on professional billing for independent physician practices. As a division of Pinnacle Healthcare, PHRS supports teams across regional offices and remote employees in multiple states, with a culture built around teamwork, accountability, and recognition for strong work.

Schedule

  • Full-time
  • Location: Indianapolis, IN / Remote
  • Compensation: range starts at $18.00/hour (depending on experience)
  • Detail-heavy role with daily balancing, reconciliation, and payment timelines

What You’ll Do

  • Post and file payments to patient accounts according to each client’s policies and procedures
  • Retrieve patient payments from customer service via email daily
  • Process credit card payments within 24 hours and post approved payments in the billing system
  • Report denied credit card payments to customer service and flag denial trends to your supervisor
  • Review and scan documentation to identify contractual amounts, denials, and adjustments that require posting
  • Research and correct posting errors when needed
  • Identify the correct account for unidentified cash and ensure it is posted or refunded within required timelines
  • Process transfers and payment adjustments when appropriate
  • Balance payments daily and complete deposits
  • Prepare monthly statements and, when requested, print and prepare receipts for mailing
  • Provide weekly progress reporting and requested reports to leadership/accounting
  • Maintain compliance with state and federal billing regulations and complete required trainings
  • Support additional duties as assigned

What You Need

  • High school diploma or equivalent
  • 1–3 years of experience in accounting or medical billing
  • Understanding of government and managed care payment methodologies
  • Familiarity with billing terms like contractual adjustment, allowed amount, coinsurance, denials, and denial processes
  • Strong attention to detail with the ability to prioritize and multitask
  • Strong communication skills with the ability to speak clearly and professionally
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to operate common office equipment (copier, fax, phone, printer)
  • Ability to build effective working relationships with patients, coworkers, physicians, and management
  • Reliable attendance and punctuality
  • Associate or bachelor’s degree in a related field (preferred)

Benefits

  • Remote eligibility (role listed as Indianapolis, IN / Remote)
  • Team-focused culture with strong camaraderie and recognition
  • Role that builds strong foundational skills in cash posting, reconciliation, and RCM operations

If you’re ready to own the details and keep cash posting accurate day after day, move on it.

Bring your reconciliation mindset, accuracy, and follow-through and help keep patient payments applied correctly and deposits balanced clean.

Happy Hunting,
~Two Chicks…

APPLY HERE

Precollect Specialist – Remote

If you know patient billing inside and out and you’re the type who makes sure every insurance avenue is exhausted before an account goes to collections, this role matters. Pinnacle Healthcare Consulting is hiring a remote Precollect Specialist to review aging balances, confirm coverage, and help resolve patient billing issues with accuracy and professionalism.

About Pinnacle Healthcare Consulting
Pinnacle Healthcare Consulting supports healthcare organizations with billing-focused services that protect revenue and improve the patient financial experience. This team is built around strong customer service, compliance, and clean account resolution before collections ever become the next step.

Schedule

  • Full-time
  • Remote (US)
  • Hourly pay range: $18.77–$22.77

What You’ll Do

  • Review patient balances after 90 days to confirm insurance has been filed and claims have processed
  • Perform coverage detection to identify additional eligible insurance and ensure it is billed
  • Review accounts to confirm all actions were taken and balances are truly patient responsibility
  • Respond to patient billing questions and provide accurate account status updates
  • Set up patient payment arrangements for self-pay balances per policy
  • Process bankruptcy notices and address corrections to keep accounts accurate
  • Document all account activity clearly and in a timely manner
  • Maintain proficiency across required billing systems and tools
  • Partner with team leads and management to improve processes, accuracy, and efficiency
  • Support compliance with state and federal billing regulations and report concerns as needed
  • Complete other duties as assigned

What You Need

  • High school diploma or equivalent
  • 3+ years of experience in medical patient billing
  • Knowledge of government and managed care payment methodologies
  • Familiarity with Medicaid and Medicare
  • Understanding of key billing terms (contractual adjustment, allowed amount, coinsurance, denials, denial processes)
  • Knowledge of medical terminology, insurance industry practices, and billing procedures
  • Strong customer service skills and proven ability to maintain professional relationships
  • Strong conflict resolution skills and ability to manage multiple priorities
  • Ability to follow verbal and written instructions with consistency
  • Strong time management plus verbal and written communication skills
  • Proficiency with Microsoft Office and comfort using standard office equipment

Benefits

  • Remote work opportunity
  • Clear pay range with hourly stability
  • Process-driven role with strong focus on accuracy, compliance, and customer service

If you’ve got the billing experience and you’re confident in finding coverage before accounts hit collections, this is your lane. Don’t sit on it.

Bring your patient billing expertise, insurance knowledge, and clean documentation habits and help resolve balances the right way before they escalate.

Happy Hunting,
~Two Chicks…

APPLY HERE