by Terrance Ellis | Jan 23, 2026 | Uncategorized
Help clients in financial hardship stay committed to a real path toward becoming debt-free. This is a high-call, high-empathy retention role for someone who can deescalate, negotiate, and guide people through tough moments without losing their cool.
About Beyond Finance
Beyond Finance helps everyday Americans break out of the debt cycle through individualized support, compliance-first practices, user-centric technology, and customized financial solutions. They’ve helped over 1 million clients and continue to grow with a mission-driven culture focused on doing the right thing.
Schedule
- Remote role
- High inbound call volume, fast-paced environment
- Weekend availability required
What You’ll Do
- Educate clients on the financial hardship debt program, including benefits, process, and available options
- Deescalate upset clients using empathy, active listening, and confident negotiation
- Use a CRM to access client details and document interactions and progress accurately
- Assess client financial situations and identify the best options to support their debt-free goals
- Create customized retention solutions aligned with client needs and encourage program continuation
- Meet or exceed retention targets and earn commissions based on performance
- Deliver best-in-class customer service across phone and other communication tools
What You Need
- Experience in retention, sales, or collections (required)
- High school diploma or equivalent (degree a plus)
- Ability to handle high call volumes in a fast-paced environment
- Strong deescalation, negotiation, and problem-solving skills
- CRM proficiency and strong technical aptitude
- Resilience and ability to stay calm under pressure
- Strong verbal and written communication skills with excellent active listening
- Ability to multitask, prioritize, and manage time effectively
Benefits
- $19–$20/hour base pay (plus commission opportunities)
- Health, dental, and vision coverage with strong employer contributions
- Generous PTO, paid holidays, and paid parental leave
- 401(k) matching program
- Career development, training, and advancement opportunities
Apply now if you’re ready to help people stay in the fight and deliver results on every call.
If you can balance empathy with firmness and keep clients moving forward, you’ll thrive here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
Help people in real financial trouble stay the course toward becoming debt-free, one call at a time. This is a high-impact retention role built for someone who can deescalate, negotiate, and guide clients with empathy and confidence.
About Beyond Finance
Beyond Finance helps everyday Americans break free from crippling debt through individualized support, compliance-first practices, and user-centric technology. They’ve helped over 1 million clients and are continuing to grow with a mission-driven, people-first culture.
Schedule
- Remote role
- High inbound call volume, fast-paced environment
- Weekend availability required
What You’ll Do
- Educate clients on Beyond Finance’s financial hardship debt program, including benefits, process, and options
- Deescalate upset clients using empathy, active listening, and calm negotiation
- Use a CRM to review client status, document interactions, and track program progress accurately
- Assess client financial situations and recommend the best path toward becoming debt-free
- Create customized retention solutions aligned with client goals and encourage program continuation
- Meet or exceed retention targets and earn commissions tied to outcomes
- Deliver best-in-class customer service across phone and other communication tools
What You Need
- Bilingual Spanish (required)
- Experience in retention, sales, or collections (required)
- High school diploma or equivalent (degree a plus)
- Strong deescalation, negotiation, and problem-solving skills
- CRM proficiency and strong overall tech skills
- Ability to handle high call volumes and stay calm under pressure
- Strong verbal and written communication with excellent active listening
- Ability to multitask, prioritize, and manage time effectively
Benefits
- $19–$21/hour base pay (plus commission opportunities)
- Health, dental, and vision coverage with strong employer contributions
- Generous PTO, paid holidays, and paid parental leave
- 401(k) matching program
- Career development, training, and advancement opportunities
Apply now if you’re ready to work the calls that actually change somebody’s life.
If you can keep your cool, keep it human, and keep clients moving forward, you’ll thrive here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
SmithRx is looking for a senior-level data scientist who can lead with technical excellence and influence real product and business decisions. This role sits close to the “why” of the company: making healthcare more affordable by measuring impact, designing experiments, and building trustworthy data foundations.
About SmithRx
SmithRx is a venture-backed health-tech company disrupting the PBM space with a modern platform built around cost savings, better tools, and customer-first service. Their culture centers on integrity, courage, and teamwork.
Schedule
- Full-time
- Remote (United States)
What You’ll Do
- Partner with Product, Clinical, Customer Success, and GTM teams to define success and build measurable goal frameworks
- Design key metrics and advanced analyses to identify opportunities for product and business improvement
- Design and run statistically rigorous experiments to validate opportunities and influence decision-making
- Collaborate with Data & ML Engineers to shape dimensional data models and improve reliability/accessibility
- Raise standards for data governance and data/code quality across teams
- Mentor and elevate the team through technical guidance, clarity, and leadership in ambiguous environments
- Build and scale causal learning and experimentation frameworks with statistically significant outcomes
- Deliver clear, persuasive data visualizations and storytelling to business and technical audiences
What You Need
- Bachelor’s degree in a quantitative field (math, stats, etc.); Master’s/PhD preferred
- 8+ years of hands-on experience using experimentation and advanced analytics to influence product/business decisions
- Healthcare and/or pharmacy experience preferred
- Deep experience with:
- SQL + dbt for querying, transforming, validating complex datasets
- Python and/or R for statistical modeling
- Partnering with Data/ML engineers on robust data models and quality guardrails
- Causal inference and experiment design/execution
- Data visualization and stakeholder influence
- Self-starter mindset with strong ownership and follow-through
- Strong communication and “translate across audiences” skill
- Proven leadership and ability to set direction and bring people along
Benefits
- Medical, pharmacy, dental, vision, life, and AD&D insurance
- Flexible spending benefits
- 401(k) retirement savings program
- Short- and long-term disability
- Discretionary paid time off
- Paid company holidays
- Wellness benefits
- Commuter benefits
- Paid parental leave
- Employee Assistance Program (EAP)
- Professional development and training opportunities
- Well-stocked kitchens in office locations
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
If you’re strong at keeping clients calm, aligned, and confident after the sale, this role is built for you. SmithRx is hiring an Account Manager to own client satisfaction and retention, starting at implementation kickoff and carrying the relationship through long-term success.
About SmithRx
SmithRx is a venture-backed health-tech company disrupting the PBM space with a next-generation platform focused on better pricing, better tools, and better service. Their culture is built around integrity, courage, and teamwork.
Schedule
- Full-time
- Remote (United States)
What You’ll Do
- Own post-sale client success, satisfaction, and retention for assigned accounts
- Build trusted relationships with client operational leadership and act as a strategic partner
- Create and maintain client success plans starting at implementation kickoff
- Deliver reporting and data outputs based on client and internal needs
- Understand customer business goals and operational challenges, then connect SmithRx value to those goals
- Lead cross-functional coordination to resolve escalated issues (internal + external partners)
- Support research and data work tied to escalations and resolutions
- Identify product gaps through business impact assessments and manage expectations
- Prioritize issues and assess attrition risk, ensuring mitigation plans are in place
What You Need
- 3–5 years of account management or relationship management in healthcare
- Working knowledge of commercial health insurance and pharmacy benefits strongly preferred
- Strong executive-level communication and stakeholder management skills
- Confident conflict resolution and mediation abilities
- Project management instincts across cross-functional teams
- Ability to work independently with a disciplined, proactive approach
- Customer-obsessed mindset with calm, solution-forward behavior under pressure
- Bachelor’s degree or equivalent experience required
Benefits
- Medical, pharmacy, dental, vision, life, and AD&D insurance
- Flexible spending benefits
- 401(k) retirement savings program
- Short- and long-term disability
- Discretionary paid time off
- Paid company holidays
- Wellness benefits
- Commuter benefits
- Paid parental leave
- Employee Assistance Program (EAP)
- Professional development and training opportunities
- Well-stocked kitchens in office locations
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 22, 2026 | Uncategorized
If you’re the type who treats payroll like a promise, this role is for you. SmithRx is looking for a detail-locked Payroll Specialist to help run accurate, compliant payroll for both exempt and hourly employees in a fast-growing health-tech environment.
About SmithRx
SmithRx is a venture-backed health-tech company modernizing Pharmacy Benefit Management (PBM) with tech, cost-saving tools, and high-touch service. Their mission is to make prescription drug access more efficient and affordable while building a culture anchored in integrity, courage, and teamwork.
Schedule
- Full-time
- Location: Lehi, UT; Plano, TX; or Remote
What You’ll Do
- Support end-to-end payroll processing for exempt and hourly employees
- Process payroll changes: new hires, terminations, status/tax changes, deductions, garnishments
- Support timecard processing, off-cycle payrolls, and manual checks
- Validate payroll data and resolve discrepancies before payroll is transmitted
- Respond to employee payroll questions with strong customer service
- Maintain payroll records for federal/state/local compliance
- Support leaves of absence and workers’ comp as they impact payroll
- Improve and document scalable payroll workflows as the company grows
- Partner with People, Accounting, and Finance to ensure data accuracy
- Prepare payroll and benefit journal entries for the general ledger
- Reconcile payroll-related GL accounts monthly and resolve variances
- Assist with audit data gathering for payroll tax and benefits audits
- Help maintain payroll process/control documentation
What You Need
- 2–4 years of payroll administration experience
- Bachelor’s degree preferred (Accounting, Business, HR, or related)
- Strong Excel skills and payroll system experience
- Workday experience strongly preferred
- Solid understanding of payroll processes, US labor laws, taxation, and compliance
- Multi-state payroll and taxation experience is a strong plus
- High integrity and discretion with confidential data
- Strong attention to detail and accuracy
- Service-oriented communication style and “get it done” mindset
Benefits
- Medical, pharmacy, dental, vision, life, and AD&D insurance
- Flexible spending benefits
- 401(k) retirement savings program
- Short- and long-term disability
- Discretionary paid time off
- Paid company holidays
- Wellness benefits
- Commuter benefits
- Paid parental leave
- Employee Assistance Program (EAP)
- Professional development and training opportunities
- Well-stocked kitchens in office locations
Happy Hunting,
~Two Chicks…
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