by Terrance Ellis | Dec 23, 2025 | Uncategorized
This is a senior seat for someone who can run denial management like a business: set the strategy, align it to cash goals, and drive cross-functional execution that actually moves the numbers. If you’re built for leading through influence, tightening processes, and turning denial data into revenue recovery, this role is in your lane.
About R1
R1 is a healthcare revenue management leader that helps hospitals, health systems, and medical groups improve patient experience and financial performance. They combine revenue cycle expertise with advanced analytics, automation, and workflow orchestration to improve performance at scale.
Schedule
What You’ll Do
- Set the vision and strategy for denial management across the revenue cycle, aligned to organizational financial goals
- Drive alignment with division cash goals and lead initiatives to reduce denial rates and improve revenue recovery
- Coordinate denial management workflows across operational and support teams for smoother end-to-end execution
- Analyze denial reports to identify trends and root causes, then build strategies to prevent repeat denials
- Develop and maintain denial and appeals policies and procedures while ensuring payer and industry compliance
- Partner with senior leaders and teams like coding, clinical documentation, case management, and patient access to improve billing and documentation accuracy
- Oversee monthly reporting on key metrics (denial rate, appeal success rate, A/R aging, revenue recovery) for executive leadership
- Lead process improvement, cost reduction, and revenue enhancement initiatives to optimize denial performance
What You Need
- Bachelor’s degree (required); advanced degree preferred (Business Administration, Healthcare Management, or related)
- Senior management experience in revenue cycle management with proven denial management leadership and revenue optimization results
- Strong analytical skill set with the ability to translate data into strategy and execution
- High-impact leadership and communication skills, with the ability to drive change across a complex organization
Benefits
- Competitive salary range (experience and location dependent)
- Annual bonus eligibility (target 20%)
- Competitive benefits package
If you’re going after this one, your resume needs to talk like a director: denial rate reduction, appeal win-rate improvement, cash acceleration, A/R days impact, and cross-department initiatives you led. Titles matter less than outcomes here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
If you’re the kind of person who sees a denial trend and immediately wants to hunt down the “why,” this role is for you. You’ll use data, reporting, and root-cause analysis to reduce claim denials and tighten up revenue cycle performance.
About R1
R1 is a healthcare revenue management leader that helps hospitals, health systems, and medical groups improve patient experience and financial performance. They blend revenue cycle expertise with advanced analytics, automation, and workflow orchestration to help healthcare organizations operate smarter.
Schedule
What You’ll Do
- Pull relevant data reports from R1B1 and other systems for analysis
- Identify denial patterns and trends using data analytics
- Conduct root cause analysis to determine what’s driving denials
- Summarize findings clearly for stakeholders to support decision-making
- Build and manage reporting to track denial trends, resolution progress, and performance metrics
What You Need
- Proven revenue cycle management experience, specifically denial management
- Strong analytical skills and comfort interpreting complex datasets
- Proficiency with data analysis tools and reporting software
- Strong communication and presentation skills
- Ability to collaborate effectively in a team environment
Benefits
- Competitive salary range (role-based and experience-based)
- Annual bonus eligibility (target 5%)
- Competitive benefits package
This is one of those jobs where your work shows up in real dollars recovered and fewer headaches downstream. If you’ve actually done denial management and you can speak to wins (reduced denial rate, faster resolution, tighter root causes), apply and tailor your resume to those outcomes.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 21, 2025 | Uncategorized
If you know Joint Commission standards, state licensing regs, and how to keep multiple sites inspection-ready, this is a mission-heavy role with real teeth. You’ll own compliance operations for assigned states, travel to sites, and keep onboarding, personnel files, and clinical documentation audit-proof.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health care for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is expanding access to life saving treatment through connected care teams and consistent, high-quality operations.
Schedule
- Remote (United States)
- Travel required: about 2 trips per month to office locations across the U.S.
- Full-time, exempt (benefits eligible)
What You’ll Do
- Keep assigned office locations compliant with company policy, state licensing regulations, and Joint Commission standards
- Ensure staff onboarding meets regulatory and accreditation requirements
- Maintain compliant, up-to-date employee personnel files
- Ensure compliant procedures across admissions, clinical documentation, treatment, and discharge
- Maintain office space compliance and environment of care and safety readiness
- Host and coordinate site visits, surveys, and inspections (travel required)
- Draft corrective action plans after surveys and track progress to completion
- Write and update policies, procedures, and crosswalks as needed
- Coordinate internal inspections, written assessments, and emergency drills on schedule
- Participate in Quality Committee meetings and ensure required documentation
- Support licensing and accreditation efforts in assigned states, including initial facility licensure for MH and SUD outpatient treatment
- Ensure staff development plans and training completion meet local, state, and national requirements
- Provide compliance coaching, training coordination, and compliance issue investigations as needed
- Partner with Recruiting and Personnel Compliance to educate on role qualifications required by regulators
- Help monitor and document incidents, including post-incident analysis and Root Cause Analysis for sentinel events
What You Need
- Bachelor’s degree in healthcare/human services or equivalent experience (legal experience preferred)
- 5 years in behavioral healthcare or healthcare settings
- 2 years managing a team with 3+ direct reports
- Joint Commission behavioral healthcare experience
- State regulatory inspection survey experience (leading surveys and organizing preparation)
- Strong relationship-building and consultative communication skills
- Solid project management skills in a fast-paced environment
- Experience advising, presenting to, and influencing senior leadership
Benefits
- Comprehensive benefits for full-time, exempt employees
- Base pay target: $84,000–$108,000/year
- Target total cash (with performance bonus): $84,000–$118,000/year
- Total comp may include stock options and other company-sponsored benefits
Roles like this don’t play nice if you’re not built for audits, travel, and relentless follow-through. If you’re thinking about applying, your resume needs to scream: TJC readiness, multi-site ops, survey leadership, and corrective action execution.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 21, 2025 | Uncategorized
If you’re detail-obsessed, calm under pressure, and you know how serious PHI is, this role is your lane. You’ll manage medical record release requests end to end, making sure every disclosure is compliant, accurate, and secure.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral healthcare for people navigating complex mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving treatment, rooted in connection and thoughtful care.
Schedule
- Remote (United States)
- Hybrid expectation for team members who live within 45 minutes of a Charlie Health office
- Fast-paced environment with competing priorities and deadlines
- Role not available in: Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, Washington, DC
What You’ll Do
- Receive and process requests for protected health information (PHI) in line with company, state, and federal guidelines
- Validate authorization and legal documentation (authorizations, subpoenas, affidavits, POA directives, disability requests, workers comp, etc.)
- Send invalid request notifications when documentation does not meet requirements
- Retrieve the correct records from EMR and other sources, verifying patient info and dates of service before release
- Provide records in the requested format while maintaining secure exchange practices
- Answer calls and voicemails for the medical records department and respond to internal requests via email/Slack
- Track each request in the disclosure/request log through completion
- Document accounting of disclosures that do not require patient authorization
- Scan/upload documents and correspondence into the EMR
- Flag volume shifts, issues, and improvement ideas to the HIM Director
- Support operations, initiatives, training assistance, and other admin duties as needed
What You Need
- Associate degree or equivalent release of information experience (required)
- 1+ year experience in a behavioral health medical records department or related field
- Healthcare setting experience strongly preferred
- Strong working knowledge of email, phones, fax/copy tools, MS Office, and standard business applications
- Ability to prioritize multiple tasks and move fast without sacrificing accuracy
- Strict confidentiality mindset and high comfort with privacy rules
- Extremely strong attention to detail for medical record accuracy
- Professional written and verbal English communication
- Comfortable using Google Suite, Slack, Zoom, Dropbox, Salesforce, EMRs, and survey tools
Benefits
- Comprehensive benefits offered to full-time, exempt employees
- Base pay range: $44,000–$60,000 annually (final pay varies by location, experience, internal equity, and business factors)
- Total comp may include additional company-sponsored benefits depending on position
If you’re the type who double-checks names, dates, and signatures because “close enough” can become a lawsuit, you’ll do well here.
This one’s built for a meticulous operator. If that’s you, don’t overthink it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 21, 2025 | Uncategorized
If you’ve got a Master’s in a mental health field and real group facilitation chops, this role lets you deliver high impact care from home. Charlie Health is looking for warm, sharp, camera ready facilitators who can run structured groups, build cohesion fast, and keep documentation tight.
About Charlie Health
Charlie Health provides personalized, virtual behavioral health treatment for people navigating complex mental health conditions, substance use disorders, and eating disorders. Their model is built around connection, evidence informed care, and expanding access to treatment for clients with serious needs.
Schedule
- Remote, part time 1099 role
- Must be available weekday late afternoons and evenings (3pm–8pm MT, Monday–Thursday)
- Must be available Saturdays (as needed to meet client schedules)
- Onboarding must be completed within 2 weeks of start date
- Required recurring meetings: Treatment Team (Tuesdays) and Group Supervision (every other Friday)
- Must respond to email and Slack within 48 hours
- Reliable WiFi and strong telehealth setup required
What You’ll Do
- Facilitate 60 minute telehealth groups using Charlie Health’s assigned curriculum and best practices
- Arrive about 10 minutes early and run groups for the full hour
- Review curriculum before group starts and deliver the most up to date version
- Foster engagement, cohesion, and participation, including a camera on culture
- Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing, and Wellness Hour as needed
- Participate in required check ins at least monthly with a Group Quality Supervisor or Director
- Collaborate across the care team with Primary Therapists, Care Experience Specialists, Care Coaches, and Clinical Leadership
- Complete documentation within 24 hours and meet agency and professional standards
- Follow operational policies, professional ethics, boundaries, and confidentiality standards
What You Need
- Master’s degree in mental health or a related field (required)
- Group facilitation experience (required)
- Experience working with children, teens, young adults, and adults
- Comfortable integrating multiple modalities (DBT, CBT, EMDR, MI are a plus)
- Strong virtual presence: engaging, creative, and effective over video
- Able to work well on a team and communicate professionally and promptly
- Familiar with tools like Gmail, Slack, Zoom, Dropbox, EMR, and outcomes platforms
- Technical ability to run smooth telehealth sessions with reliable WiFi
Benefits
- Work from home with a flexible virtual care model
- Admissions and assessment support so you can focus on facilitating care
- Small groups (up to 8 clients) that allow deeper relationship building
- AI powered documentation support via a virtual scribe
This is one of those roles where speed matters. If you’ve got the Master’s degree and you’re actively facilitating groups, get in while they’re still hiring.
You’re not just filling time slots here. You’re helping people stay alive and steady.
Happy Hunting,
~Two Chicks…
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