by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re great at relationship-based coordination and you can build solid discharge plans that don’t fall apart the minute a client logs off, this role is built for you. You’ll keep referral sources informed during treatment and help clients land real aftercare options when they discharge.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection, coordination, and strong outcomes from home.
Schedule
- Remote (United States)
- Full-time (exempt)
- Not available to candidates in: Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, Washington DC
What You’ll Do
- Provide consistent, high-quality treatment updates to referral sources (hospitals, outpatient practices, schools, government orgs)
- Build and maintain trusting relationships with referral providers through professional, collaborative communication
- Coordinate discharge planning and create comprehensive, clinically appropriate aftercare plans
- Identify appropriate aftercare resources and make accurate, timely referrals for discharging clients
- Use and maintain a nationwide provider database to find strong-fit referral options
- Place referrals through each provider’s preferred communication channel
- Follow up with clients and/or external providers to confirm placement and smooth transitions
- Ensure receiving providers have all required clinical materials to evaluate/accept referrals
- Document case management contacts in progress notes and update therapists/case managers and the treatment team
- Collaborate with internal stakeholders (clinical team, admissions team, outreach/partnerships) to support client needs
- Follow policies, procedures, and performance metric expectations
What You Need
- Bachelor’s degree in health sciences, communications, psychology, social work, or related field
- 2+ years relevant experience (healthcare strongly preferred), such as:
- Case management
- Discharge planning
- Referral relations
- Admissions
- Outreach
- Strong relationship-building and listening skills
- Metrics-minded and comfortable working toward concrete targets
- Excellent written and verbal communication
- Highly organized with sharp attention to detail
- Ability to move fast, learn quickly, and stay calm in a high-volume environment
- Proficiency in Salesforce + Google Suite / Microsoft Office
- Work authorized in the U.S.; native or bilingual English
Benefits
- Comprehensive benefits for full-time, exempt employees
- Base pay: $52,500–$60,000 (final offer varies by location and experience)
- Total compensation may also include incentives, discretionary bonuses, and additional Charlie Health-sponsored benefits
Quick reality check: This is basically “relationship manager + discharge planner + logistics” in one. If you don’t like follow-ups and documentation, it’ll chew you up. If you love getting the handoff right, you’ll shine.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
Two sentences that grab attention and tell remote job seekers why this role matters.
Be the calm, organized connector for clients, families, and referral partners navigating behavioral healthcare. You’ll drive a smooth, supportive referral experience while staying locked in on accuracy, follow-through, and performance metrics.
About Charlie Health
Charlie Health provides personalized, virtual behavioral healthcare for youth and young adults facing mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care through connection, coordination, and an exceptional client experience.
Schedule
- Remote
- Full-time (benefits provided for full-time, exempt employees)
- Must be based in Eugene, Oregon or within a commutable distance (as stated in posting)
- Work authorized in the United States; native or bilingual English proficiency
- Note: Posting also lists certain states as ineligible, and Oregon appears in that list, which conflicts with the Eugene requirement
What You’ll Do
- Support a positive, compassionate experience for clients and referral sources
- Speak with clients, families, and referral partners to understand needs and preferences
- Make accurate, timely outbound referrals for individuals not admitted to Charlie Health
- Coordinate with internal teams (clinical, admissions, partnerships) to complete responsibilities
- Document all interactions in the electronic record system
- Build knowledge of referral sources and services in collaboration with Outreach and Partnerships
- Serve as a liaison to ensure partner needs are met and the client experience stays central
- Follow policies and procedures while meeting performance metrics and productivity goals
What You Need
- Bachelor’s degree in health sciences, communications, psychology, social work, or related field
- 1–2 years relevant experience (healthcare preferred), especially in patient-facing roles such as case management, discharge planning, referrals, admissions, or outreach
- Strong interpersonal, relationship-building, and listening skills
- Metrics-driven mindset with experience working toward concrete targets
- History of meeting or exceeding KPIs
- Excellent written and verbal communication skills
- High organization and attention to detail
- Ability to thrive in a fast-paced environment and learn quickly
- Proficiency in Salesforce and Google Suite/MS Office
Benefits
- Comprehensive benefits for full-time, exempt employees (details provided by employer)
- Performance-based bonus (target)
- Base salary range: $45,000–$52,500 (pay varies by location, experience, internal equity, and business needs)
If this sounds like your lane, get your application in and be ready to speak to KPI wins and patient-facing experience.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re the type who can keep patient data clean, charts tight, and teams moving without dropping details, Charlie Health is hiring a part-time Care Admin Specialist to support admissions and clinical operations through accurate data transfer, record maintenance, and admin support.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral healthcare for people navigating mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving treatment through connection and coordinated care.
Schedule
- Remote (United States)
- Part-time: 20–28 hours per week
- Not available in: Alaska, California, Maine, New York, Washington State, Washington, DC, Massachusetts, Oregon, New Jersey, Connecticut, Minnesota
- Colorado applicants: reviewed on a rolling basis
What You’ll Do
- Review and transfer patient data between Salesforce and medical record systems with accuracy
- Maintain patient charts and ensure documentation is complete, organized, and current
- Enter and update patient information in databases/EHRs; identify and fix discrepancies fast
- Support admissions and clinical teams with scheduling, meeting coordination, document prep, and correspondence
- Follow HIPAA and internal compliance protocols for handling confidential patient information
- Collaborate across admissions, clinical, and admin teams to keep patient care operations smooth
- Participate in training to build skills in care admin, data management, and compliance
What You Need
- 1+ year of relevant work experience
- Associate or Bachelor’s degree in health sciences, communications, or related field
- Strong attention to detail and organization in a fast-paced environment
- Solid communication skills and comfort working cross-functionally
- Commitment to confidentiality and compliance
- Willingness to learn new systems and workflows
- Nice to have: experience with data reconciliation, manual data entry, data migration, GSheets, Salesforce, and EMRs
Benefits
- Not listed in the post for this part-time role (Charlie Health benefits are typically referenced for full-time roles)
If your superpower is “quietly making chaos make sense,” this is that kind of job.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’re good at keeping two grown adults from setting the whole kitchen on fire, this one’s for you. B-Stock is hiring a Mediator to handle buyer/seller disputes using a directive shuttle mediation model (you talk to one side at a time). You’ll resolve order issues like shipping problems, shortages, “not as described,” and you’ll flag abuse of the dispute process.
About B-Stock
B-Stock is a major B2B re-commerce platform connecting retailers/brands with buyers for returned, trade-in, and overstock inventory. Big volume, lots of transactions, and a heavy emphasis on trust and process.
Schedule
Remote (USA)
Full-time
(Hours not listed)
What You’ll Do
- Manage disputes for a portfolio of assigned clients and learn each client’s policies
- Use critical thinking, negotiation, basic math, and due diligence to determine fair resolutions
- Communicate clearly with buyers and sellers (email/phone), setting expectations and keeping it moving
- De-escalate high-stress situations while staying objective
- Spot trends and partner with Account Managers to recommend policy/process improvements that reduce disputes and improve buyer experience
- Flag suspected abuse of the dispute process for internal review
What You Need
- Bachelor’s degree required
- Basic mediation training or equivalent coursework
- Strong written and verbal communication
- Decision-making based on sound reasoning, results-oriented, self-managed
- Collaborative mindset (cross-team work is part of the job)
- Proficiency with web-based tools + Microsoft Office, strong Excel comfort
- Solid basic math/accounting understanding
- Strong time management, organization, persuasion, and customer service skills
- Interest in building a career in dispute resolution
Nice to Have
- Experience de-escalating high-stress situations
- Knowledge of retail/liquidation/wholesale or ecommerce/online auctions
- Experience with shipping claims, returns, mobile sales/returns
- Second language proficiency
Benefits
- Competitive comp + bonus and equity/options
- Medical, dental, vision
- 401(k) match
- PTO
- Remote work options
- Continuing education support
- Team events/off-sites (and unlimited office snacks if you’re ever onsite)
Pay
$20.19 – $24.04 per hour
My honest read: this is case management + customer conflict + policy enforcement. If you hate saying “no” clearly, you’ll drown. If you can be empathetic and firm without getting emotionally hooked, you’ll cook here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 26, 2025 | Uncategorized
If you’ve worked insurance follow-up or denial management, this is that lane, just focused on Medicaid. Your whole world is: stuck claims, wrong pays, denials, fixes, appeals, and keeping everything inside filing limits.
About Digitech (Sarnova Family)
Digitech is part of the Sarnova family and provides billing + technology services for the EMS transport industry, with a platform built to monitor and automate the EMS revenue cycle.
Schedule
100% remote
(Shift/hours not listed)
What You’ll Do
- Work Medicaid claims that are pending, on hold, denied, or incorrectly paid
- Review held claims to identify the cause and resolve what’s blocking payment
- Investigate denials, determine why they happened, and complete follow-up actions
- Send additional info to Medicaid as needed and/or submit appeals
- Handle correspondence via mail/email and process any necessary refunds
- Keep work compliant with Medicaid rules, regulations, and timely filing limits
- Jump in on other tasks as assigned by management
What You Need
- Strong attention to detail and accuracy (this role will expose sloppy fast)
- Ability to multitask and manage high volume queues with tight deadlines
- Minimum typing speed: 40 wpm
- Comfortable in MS Outlook, Word, Excel
- Calm, professional phone communication (even when you’re getting the runaround)
- Organized and able to prioritize work independently
- Bonus: experience in a metrics-driven/calls-monitored environment
Benefits
Competitive pay (not listed)
Comprehensive benefits package
401(k) plan
EEO employer
Quick reality check: Medicaid follow-up can be a grind. If you’re steady, persistent, and you actually enjoy turning “no” into “paid,” this is solid remote work.
Happy Hunting,
~Two Chicks…
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