๐Ÿ“ž Retention Specialist

🌎 Remote | 🕒 Full-Time | 🏢 Medical Guardian | 💼 Retention Agent

📍 Must reside in AZ, DE, FL, GA, KY, KS, MA, MD, MI, NJ, OH, PA, SC, ID, IL, NC, WV, or TX

🧾 About the Role
Join Medical Guardian, a leading medical alert service company empowering seniors to live independently and confidently. We’re seeking compassionate, persuasive, and coachable Retention Specialists to help retain our valued customers—all from the comfort of your own home. You’ll be the calm voice of empathy and reason, guiding clients through concerns and offering solutions that help them continue their journey with us.


🕰 Schedule
• Monday–Friday | 11:30 AM–8:00 PM EST
• Rotating weekend shifts
• 100% remote with company-provided laptop and headset


📋 What You’ll Do
• Take inbound and outbound calls with urgency, empathy, and professionalism
• Use active listening to understand customer concerns and explore solutions
Renegotiate service terms to retain customers and reduce cancellations
• Respond to emails, update account details, and handle retention issues
• Apply problem-solving and negotiation techniques to maintain client loyalty
• Collaborate with other teams to escalate or resolve complex issues
• Consistently meet and exceed retention and call quality targets
• Monitor customer needs, update repricing as needed, and follow through


🎯 What You Bring
• Proven call center or retention experience
• Strong sales and persuasion skills with a people-first mindset
• Clear communicator, both written and verbal
• Highly organized and comfortable multi-tasking in a fast-paced environment
• Competitive, coachable, and goal-oriented attitude
• Comfortable using computer systems and CRM tools
• Must pass background check and drug screening


💰 Benefits
• Comprehensive Medical, Dental, and Vision Plans
401(k) Retirement Plan
Paid Time Off + Public Holidays
Short-Term & Long-Term Disability
• Career growth in a supportive, mission-driven team


✍️ Ready to Help People Live Without Limits?
Apply now and be the reason a senior feels safe and supported today. With competitive pay, great benefits, and a culture that believes in growth and compassion—you’ll thrive at Medical Guardian.

๐Ÿ’ณ Financial Clearance Specialist I

📍 Remote (USA) | 🕒 Full-Time | 💼 Savista | 💰 $20–$22/hr

🧾 About Savista
At Savista, we help healthcare organizations navigate their biggest challenges—from delivering high-quality care to managing financial outcomes. We work shoulder to shoulder with our partners to drive revenue cycle improvement while living our core values of Commitment, Authenticity, Respect, and Excellence (CARE).


Position Overview
We’re hiring a Financial Clearance Specialist I to support seamless and accurate financial clearance procedures. You’ll communicate with patients, physicians, and insurance providers to confirm benefits, collect patient liabilities, and ensure authorizations and referrals are in place—all before services are rendered.


📋 What You’ll Do
• Verify insurance benefits and determine out-of-pocket costs
• Obtain pre-certifications, prior authorizations, and referrals for scheduled services
• Handle financial clearance for both routine and complex cases
• Communicate with payors, patients, and providers to ensure timely and accurate clearance
• Support scheduling and registration teams with updates based on authorization status
• Apply payor changes, suppress expired referral messages, and manage referral queues
• Explain patient rights and financial policies with clarity and empathy
• Use critical thinking to proactively resolve issues
• Enter and maintain accurate demographic and insurance data in the system


🎯 What You Bring
• High school diploma or equivalent
• 3+ years of experience in patient registration or financial clearance
• Familiarity with both commercial and government insurance plans
• Strong understanding of medical terminology and insurance requirements
• Excellent communication and customer service skills
• Comfort working with EMRs, Microsoft Office, and digital tools
• Proven multitasker with high attention to detail and deadline-driven focus
• Ability to work independently and as part of a virtual team


💻 Tools You’ll Use
• Microsoft Office Suite (Excel, Word, Outlook)
• Internet Explorer (or comparable browser)
• Registration and referral management systems
• Insurance verification and payer systems


💡 Why You’ll Love It Here
• 100% remote work from anywhere in the U.S.
Hourly pay: $20–$22 (based on experience and location)
• Opportunity to work in a mission-driven healthcare environment
• Supportive, values-driven team culture
• Real impact helping patients access the care they need


✍️ Apply Now
Ready to be a vital link between patients, providers, and payors?
Join Savista as a Financial Clearance Specialist I and help make healthcare work better—for everyone.

๐Ÿพ Claims Processing Specialist

📍 Remote – U.S. Based | 🕒 Full-Time | 💼 Pets Best | 💰 Competitive Pay + Full Benefits

🧾 About Us
Pets Best, part of Independence Pet Holdings, is at the forefront of simplifying the pet parenting journey. With a diverse portfolio of pet health brands and services across North America, we’re building smarter, kinder solutions for the well-being of dogs and cats—because we believe pet insurance is more than just a financial product. It’s peace of mind.


Role Overview
We’re seeking a detail-oriented Claims Processing Specialist with veterinary clinical experience to join our remote team. You’ll review invoices and pet medical records to determine coverage, ensuring accuracy and compassion are at the heart of every decision.


📋 What You’ll Do
• Review pet insurance policies and determine eligibility with precision
• Communicate with internal departments, veterinary clinics, and staff
• Evaluate invoices, discounts, and tax rates to ensure proper claim resolution
• Issue coverage decisions with professionalism and empathy
• Ensure all decisions align with underwriter policy and compliance standards
• Accurately enter data into claims systems using PC-based software
• Join team meetings, engagement events, and help build a positive remote culture
• Support special projects and contribute to team success


🎯 You Bring
6+ years of recent clinical veterinary experience (as a vet tech, assistant, or veterinarian)
• High school diploma or equivalent (college coursework a plus)
• Strong understanding of veterinary medical terms, treatments, and pharmaceuticals
• Knowledge of dog and cat breeds, anatomy, and common health conditions
• Ability to read and interpret both written and digital medical records
• Excellent communication, writing, and grammar skills
• Proficiency with Microsoft Office Suite and navigating web-based systems
• Problem-solving mindset with strong organizational skills
• Comfortable working independently and in a virtual team environment


💻 Technical Requirements
• Familiarity with Windows OS and Google Chrome
• Working knowledge of claims software and cloud-based tools (Teams, Outlook, Excel)


💡 Why You’ll Love Working Here
• Work from anywhere in the U.S.
Comprehensive benefits package (medical, dental, vision, life insurance)
• 12 weeks of 100% paid parental leave
PTO, holidays, and a dedicated Wellness Day
• Volunteer time off for nonprofit work
• Group pet insurance, HSA/FSA options
Pet-friendly culture and remote-first flexibility
• Ongoing training and development opportunities


✍️ Apply Now
Love pets? Love precision? Love working remotely with a team that gets it?
Join Pets Best as a Claims Processing Specialist and help pet parents breathe easier, one claim at a time.

๐Ÿ’ผ Billing & Collections Specialist III

📍 Remote – U.S. Based | 💰 $22.50–$27/hr | 🕒 Full-Time | 🧾 Senior-Level

🧾 About Pie Insurance
At Pie, we’re transforming how small businesses access and experience commercial insurance—making it more affordable, accessible, and easy. We’re a team of builders, dreamers, and doers who believe in empowering small business owners with the same tools and service as the big guys. Our mission is simple: help small businesses thrive.


Role Snapshot
This is a senior-level billing & collections role designed for professionals who excel at resolving complex billing issues, delivering superb customer service, and working across departments to support escalated needs.


📋 What You’ll Do

Provide Top-Tier Support
• Respond to Tier III billing inquiries via phone, email, and platforms
• Resolve escalated or complex customer billing issues
• Manage urgent customer or agency billing concerns

Handle Advanced Billing Tasks
• Process audit refunds, rescissions, and collections
• Perform billing UAT and resolve daily batch errors
• Maintain compliance with state and federal regulations

Cross-Team Collaboration & Training
• Partner with stakeholders on critical billing escalations
• Mentor and help onboard new billing specialists
• Support development of internal resources and training tools

Deliver Impactful Service
• Engage directly with small business owners with professionalism
• Solve problems, offer proactive solutions, and reduce future friction
• Consistently meet or exceed Tier 3 production and quality goals


🎯 What You Bring
• High School Diploma or GED (Bachelor’s degree preferred)
• 2+ years in financial services, banking, or collections
• 2+ years customer service experience in high-volume environments
• Strong verbal and written communication skills
• Ability to engage in sensitive conversations with confidence and empathy
• Self-directed with a track record of initiative and ownership
• Tech-savvy with G-Suite, Salesforce, and payment processing systems
• Slack or collaboration tool experience preferred
• Deep curiosity, flexibility, and a growth mindset


💡 Why This Role is a Win
• Work remotely from anywhere in the U.S.
• Competitive hourly rate: $22.50–$27 USD
• Equity ownership — get a literal piece of the pie
• Comprehensive healthcare and 401(k) with future-focused match
• Generous PTO, caregiver/parental leave, and wellness support


🤖 AI & Hiring Transparency
Pie uses AI-powered tools to assist in the initial application review, ensuring efficiency and fairness. All decisions involve human oversight and a commitment to equity.


✍️ Apply Today
If you’re a billing expert who thrives in fast-paced environments, loves solving problems, and wants to work for a mission-driven company empowering small businesses—Pie wants to hear from you.

๐Ÿ—‚๏ธ Credentialing Specialist โ€“ Contractor

📍 Remote, U.S. Based | 💼 Contract | 🕰 Flexible Hours | 📋 Pay Per Task

🧾 About the Role
pMD is on a mission to solve healthcare’s hardest problems—from reducing medical errors to preserving physician independence. As a Credentialing Specialist (Contract), you’ll be a key player behind the scenes, ensuring providers are credentialed, contracted, and set up with insurance carriers to deliver care without delay. Your work directly impacts the speed, quality, and reliability of service across our nationwide provider network.

This is a contractor role paid on a per-completed-task basis, offering ultimate flexibility while delivering meaningful work from home.


Position Highlights
Remote — Work from anywhere in the U.S.
Flexible Schedule — Choose your hours during business days
Contract-Based — 1099 contractor role
Pay-per-task — Get paid per unit completed (details below)


📋 What You’ll Own
• Complete credentialing & contracting applications with insurance carriers
• Submit enrollment forms for EFTs and claims/remittance agreements
• Handle hospital privilege applications, reappointments, and CAQH attestations
• Process roster updates, demographic changes, and provider link requests
• Make follow-up calls to confirm application statuses
• Use task management software to document progress and next steps
• Maintain accurate, high-quality records with speed and consistency
• Stay in sync with the Credentialing team on availability and urgent tasks


🎯 What You Bring
• Prior experience with medical credentialing, contracting, or enrollment tasks
• Familiarity with EFT/EDI/ERA forms and carrier portals (preferred)
• Comfort working independently in a fast-paced, detail-critical environment
• Availability during normal EST business hours (Mon–Fri, 8 AM–5 PM)
• Strong communication, organization, and critical-thinking skills
• U.S.-based and eligible to work as a contractor


💰 Compensation – Per Unit Breakdown
Your earnings are tied directly to your output. Here’s the current pay structure per task:
Follow-Up Call – $3.98
Initial Hospital Privileges Application – $13.44
Address Update – $2.98
Roster Update / Initial Request / Link Provider – $5.97
Initial Credentialing/Contracting – $13.44
Re-credentialing/Reappointment – $8.96
CAQH Attestation – $2.98
ERA Enrollment – $5.97
EFT Enrollment – $5.97


💡 Why It’s a Great Fit
Ultimate flexibility – you control your workflow and schedule
• Perfect for experienced professionals seeking remote contract work
• Make a tangible impact in healthcare operations
• Join a mission-driven company with a reputation for excellence


✍️ How to Apply
If you’re an experienced credentialing pro with the discipline to work independently and the detail-orientation to thrive in a contractor role—pMD wants to hear from you.