by Terrance Ellis | Jul 1, 2025 | Uncategorized
📍 Remote – U.S. | 💼 Full-Time
📅 Posted: May 12, 2025
🧾 Position Summary
As an Order Management Specialist, you’ll serve as the crucial link between customers, sales, and internal teams—managing orders, tracking deliveries, and ensuring client satisfaction throughout the fulfillment process. This role requires a proactive communicator with sharp attention to detail, the ability to anticipate customer needs, and a solution-first mindset.
💼 Key Responsibilities
Customer Support & Relationship Management:
• Serve as the main point of contact for customer inquiries and requests
• Build strong, long-lasting relationships by understanding customer goals
• Address issues involving tax-deferred profiles, claims, rebates, and warranties
Order & Fulfillment Oversight:
• Oversee open orders from submission through fulfillment
• Coordinate releases, delivery tracking, and resolve payment disputes
• Manage portal updates (pricing, planograms, part numbers, etc.)
Cross-Functional Collaboration:
• Communicate and escalate critical issues across internal teams
• Collaborate with sales, marketing, and product development teams
Data Analysis & Optimization:
• Monitor key account metrics and client behavior to identify trends
• Utilize demand forecasting to anticipate needs and maintain inventory
• Recommend efficiency improvements and revenue-generating solutions
Account Growth:
• Identify upselling and cross-selling opportunities
• Help maximize account profitability through smart customer engagement
🧠 Qualifications & Skills
Education & Experience:
• High School Diploma or GED required
• 2+ years experience in customer service or account management
Tech & Tools:
• Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• CRM tools like Kustomer, Five9, and SharePoint
• Knowledge of customer portals, database, and internet software
Soft Skills & Abilities:
• Clear communicator—written and verbal
• Organized, detail-oriented, and able to manage multiple priorities
• Customer-focused and solutions-driven
• Comfortable presenting information in both one-on-one and group settings
🚫 Supervisory Duties
• None – Individual contributor role
💡 Why This Role Might Be a Fit for You
• You enjoy the balance of working behind the scenes and directly with customers
• You’re data-driven but people-savvy
• You thrive in a collaborative remote environment
• You want a role that offers both structure and growth potential
✍️ Apply now if you’re ready to step into a role where customer satisfaction meets operational precision.
by Terrance Ellis | Jul 1, 2025 | Uncategorized
📍 Remote (U.S. Only) | 💼 Independent Contractor | ⏰ Flexible Hours (Min. 20 hrs/week)
💵 $20/hr during training → $4/account after training
📅 Immediate Interviews | Training Begins Mid-July
🩺 About the Role
Join a mission-driven team focused on helping healthcare providers improve their financial health. As an Appeals & Denials Support Specialist, you’ll investigate unresolved medical claim denials via payer portals (no phones!) and ensure timely appeal resolution. This fully remote position allows you to work independently with a flexible schedule after training.
🔍 What You’ll Be Doing
• Perform denial research via payer portals (no phone calls)
• Resolve appeals that have been submitted but remain undetermined
• Compile and submit appeal bundles in a timely, accurate manner
• Log appeal timeframes and payer processes using internal systems
• Enter information from EMRs and payer systems into a standard format
• Monitor inboxes and dashboards for follow-up requests
• Communicate with internal staff or clients as needed for clarification
• Export/upload documents and maintain organized electronic files
• Support additional tasks and teams when needed
🎓 Qualifications
• High School Diploma or equivalent
• Typing speed: Minimum 25 wpm
• Comfortable with Outlook, Excel, Teams
• Able to navigate spreadsheets, use formulas, and manage data
• Highly detail-oriented and organized
• Strong written communication and documentation skills
• Self-motivated and comfortable working independently
• Commitment to confidentiality and HIPAA/HITECH compliance
• Prior experience in healthcare, billing, or denials management a plus
🗓️ Training Schedule (Choose One Week)
Training is required, 5 consecutive weekdays from 8:00 AM–5:00 PM EST. Pick one:
• July 14–18
• July 16–22 (excluding weekend)
• July 21–25
Training pay: $20/hour
Post-training: $4/account (most take under 5 minutes—high earning potential!)
💡 Why This Role is a Win
• No phone work—portal-based research only
• Work from anywhere in the U.S.
• Flexible scheduling after training (set your own hours)
• Great for detail-oriented professionals with a knack for problem-solving
• Growth-minded culture with immediate start dates
✍️ Apply now to take control of your schedule, earn by performance, and work in a meaningful healthcare-adjacent role—all from the comfort of home.
by Terrance Ellis | Jul 1, 2025 | Uncategorized
🕒 Full-Time | 100% Remote (U.S.)
📅 Apply by: July 18, 2025
🏥 About the Role
As a Billing & Posting Resolution Representative, you’ll serve as the financial link between hospitals/clinics and their patients by accurately posting payments, resolving denials, and ensuring proper billing practices. You’ll work remotely, balancing precision with performance—supporting hospitals through TruBridge’s Accounts Receivable Management Services.
✅ Key Responsibilities
• Receive and verify daily balanced deposits for posting
• Post insurance and patient payments accurately, including zero pays and denials
• Apply correct CAS codes and denial reason codes
• Balance payments and contractual allowances to site deposits
• Resolve payment posting errors, billing issues, and rejections
• Document accounts thoroughly for proper follow-up
• Assist with team projects and backlog resolution when needed
• Provide exceptional customer service and uphold HIPAA confidentiality
• Participate in continuous learning to stay updated on billing and coding standards
📊 What You’ll Need
Required:
• 3+ years of hospital payment posting experience
• Strong computer skills
• Understanding of CPT and ICD-10 codes
• Knowledge of medical terminology
• Experience with claim appeals and insurance payer communication
• Detail-oriented with solid written and verbal communication
• Ability to multi-task and meet productivity goals
Preferred:
• Experience with California Medicaid
• Background in hospital billing systems
💰 Compensation & Benefits
• Fully Remote – work from anywhere in the U.S.
• Work-Life Balance – flexible approach and generous time off
• 10 Paid Holidays + Paid Parental Leave
• 401(k) with Employer Match
• Paid Short-Term Disability & Life Insurance
• Ongoing Training & Development Opportunities
📝 Apply by July 18, 2025
Join a team that values precision, privacy, and performance. Apply today and be part of a remote workforce helping hospitals streamline billing and strengthen their revenue cycles.
by Terrance Ellis | Jul 1, 2025 | Uncategorized
🌍 Remote – U.S. | Full Time
💼 Human Resources | Compliance-Focused | People-Centered
🧾 About the Role
Sevita is a mission-driven national health organization that serves individuals with complex care needs. As our Benefits Leave Coordinator, you’ll be the bridge between employees navigating life’s challenges and the policies that support them. You’ll manage a caseload of leave requests with care, accuracy, and legal precision—ensuring that each case honors both the law and the human behind the paperwork.
This is a fully remote position—you can work from anywhere in the U.S.
✅ Position Highlights
• Full-time, 100% remote
• National scope with diverse case management
• Focus on FMLA, state leave, disability, and workers’ comp
• Direct collaboration with HR, Legal, and third-party administrators
• Systems: Dayforce + leave/disability portals
📋 What You’ll Own
• Serve as the internal go-to for escalated leave issues
• Guide employees and managers through complex cases (FMLA + Workers’ Comp, return-to-work, appeals, etc.)
• Audit and enter employee status changes in Dayforce
• Manage leave and timecard accuracy across platforms
• Review Workers’ Comp claims for leave qualification
• Respond to Tier 2 leave-related HR tickets
• Support policy updates, training, and compliance documentation
• Generate reports and support self-service access for managers
🎯 Must-Have Traits
• Associate’s degree (Bachelor’s preferred) in HR, Psychology, or related field
• 2+ years in HR, LOA, or Workers’ Compensation
• Knowledge of FMLA, state/federal disability and leave laws
• Strong organizational and multitasking skills
• Detail-oriented but big-picture aware
• Clear communicator with all stakeholders
• Familiarity with Dayforce or similar payroll/HRIS systems
• Proficiency with Microsoft Office
• PHR, SPHR, or CLMS certification (preferred but not required)
💻 Remote Requirements
• Reliable internet and a secure, dedicated workspace
• Availability to collaborate with teams across time zones
• Ability to manage sensitive information with discretion
💡 Why It’s a Win for HR Professionals
• Complex, mission-aligned work with national reach
• Supportive, values-driven company culture
• Build expertise in LOA and compliance at scale
• Room to grow: nationwide career advancement opportunities
✍️ Call to Action
If you’re detail-savvy, legally sharp, and people-driven, apply to Sevita as a Benefits Leave Coordinator. Join a team where your work makes a real difference—one leave at a time.
by Terrance Ellis | Jul 1, 2025 | Uncategorized
(Remote – U.S.)
🧾 About the Role
Join Gametime, where the thrill of live events meets cutting-edge technology. As a Seller Success Specialist, you’ll be on the front lines of the action, supporting sellers with top-tier service and fast-paced problem-solving. If you love sports, entertainment, and creating “WOW” moments for others—this one’s for you.
✅ Position Highlights
• $20/hour
• Full-time, remote (U.S. only)
• Equity package included
• Flexible shifts: must be open to weekends, holidays, and shifts between 6:00 AM–9:00 PM PST
• Access to $1,200/year in Gametime credits to attend events
📋 What You’ll Own
• Proactively support sellers via phone and email
• Manage order flow and maintain accurate sourcing margins
• Resolve seller issues quickly and clearly
• Act as a passionate product expert for all things Gametime
• Build loyalty and long-term seller relationships
• Deliver fast, helpful, “above-and-beyond” service
• Support internal teams with order and platform inquiries
🎯 Must-Have Traits
• High school diploma or equivalent
• Excellent written and verbal communication
• Problem-solver with strong decision-making under pressure
• Experience as a customer in ticketing (concerts, sports, etc.)
• Familiarity with sports leagues (NBA, MLB, NFL, NHL, NCAA)
• Comfortable with internet tools, multitasking, iOS and Android platforms
✨ Preferred Skills
• Experience in customer service or support roles
• Proficiency with Excel or similar tools
• Interest in live entertainment or sports industries
• Comfortable using AI-powered tools as part of daily workflow
💻 Remote Requirements
• Reliable internet connection
• Ability to work assigned shifts across variable hours
• Professional, distraction-free work environment
💡 Why It’s a Win for Remote Job Seekers
You’ll work where you live, support what you love, and get rewarded with event credits and equity. This is more than customer service—it’s connecting people with unforgettable experiences.
✍️ Call to Action
Ready to turn every seller interaction into a game-winning moment? Apply now to be part of a company reimagining live entertainment access for the digital age.
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