by Terrance Ellis | Sep 25, 2025 | Uncategorized
Play a key role in ensuring secure, compliant, and efficient exchange of patient health information. This role blends attention to detail with meaningful impact—helping clients access the care documentation they need while safeguarding privacy.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for individuals with complex needs. Their mission is built on connection—between clients, clinicians, families, and communities—removing barriers to care and driving better outcomes from home.
Schedule
- Full-time, remote role (hybrid required if within 45 minutes of a Charlie Health office)
- Standard workweek with flexibility to meet organizational needs
- Not available to candidates in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington, DC
What You’ll Do
- Process requests for protected health information (PHI) in compliance with state, federal, and company regulations
- Review and validate authorizations, subpoenas, affidavits, disability claims, and other documentation
- Retrieve and verify records from the EMR and other sources, ensuring accuracy before release
- Respond to internal and external inquiries by phone, fax, email, or electronic platforms
- Document all requests, maintain logs, and track status through completion
- Issue notifications for invalid requests when necessary
- Scan, upload, and organize documents in the EMR system
- Provide guidance on release of information procedures and support training initiatives
- Communicate with the HIM Director regarding trends, feedback, and process improvements
What You Need
- Associate’s degree or equivalent experience in release of information required
- Minimum 1 year of experience in a behavioral health records department or related healthcare setting
- Strong knowledge of HIPAA and medical record confidentiality standards
- High attention to detail with ability to manage multiple requests in a fast-paced environment
- Professional written and verbal communication skills
- Proficiency with EMR systems and business tools such as MS Office, Google Suite, Slack, Zoom, Dropbox, and Salesforce
- U.S. work authorization; native or bilingual English proficiency
Benefits
- Base pay: $44,000–$60,000 annually, depending on experience and location
- Comprehensive benefits for full-time, exempt employees
- Additional compensation opportunities may include stock options and other incentives
- Mission-driven environment with opportunities for professional growth
Support access to care while ensuring every release of information meets the highest compliance and security standards.
Turn precision and confidentiality into a career that makes a difference.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 25, 2025 | Uncategorized
Help clients take their first steps toward healing by guiding them through admissions, completing assessments, and connecting them to the right care. This is a client-facing role where strong communication and clinical expertise directly shape outcomes.
About Charlie Health
Charlie Health provides personalized, virtual behavioral healthcare for people navigating complex challenges such as substance use, eating disorders, and mental health conditions. Their mission is built on connection—between clients, clinicians, care teams, and communities—removing barriers to care and delivering better outcomes from home.
Schedule
- Full-time, remote role within the United States
- Shift options:
- Mon–Fri, 12–8 pm
- Sun–Thu, 12–8 pm
- Must have access to reliable technology and a confidential workspace
- Not available to candidates in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington, DC
What You’ll Do
- Meet with clients upon admission, build rapport, and complete biopsychosocial assessments
- Determine appropriateness for intensive outpatient program (IOP) care using DSM-V criteria
- Present program information to clients and families in a supportive, thorough way
- Document all client information in accordance with regulatory and compliance standards
- Assign treatment teams, group schedules, and communicate updates to staff
- Collaborate across Admissions, Utilization Review, Verification of Benefits, and Clinical teams
- Interface with referral sources such as hospitals, treatment centers, and providers
What You Need
- Master’s degree in mental health, social work, or related field required
- Experience working with clients of all ages (children through adults)
- Prior experience completing behavioral health assessments or admissions strongly preferred
- Strong interpersonal and communication skills to build trust quickly
- Ability to thrive in a fast-paced environment while maintaining high attention to detail
- Work authorized in the United States; native or bilingual English proficiency
Benefits
- Base pay range: $50,000–$60,000 annually (commensurate with experience and location)
- Comprehensive health, dental, and vision benefits for full-time, exempt employees
- Incentive compensation, bonuses, and additional benefit packages available
- Opportunity to make a direct impact on client access and care
Be the first point of connection that helps clients begin their treatment journey with confidence.
Turn your clinical training into life-saving access.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 25, 2025 | Uncategorized
Provide encouragement, guidance, and peer support that helps clients stay engaged in their healing journey. If you’re passionate about mental health advocacy and want to make a direct impact, this flexible part-time role could be a strong fit.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral healthcare for people navigating complex challenges such as substance use, eating disorders, and mental health conditions. Their mission is rooted in connection—between clients, clinicians, care teams, and communities—to expand access and improve outcomes from the comfort of home.
Schedule
- W2 part-time role, minimum 15 hours per week
- Must maintain 12+ hours weekly availability; up to 28 hours possible
- Required windows:
- Mon–Thu 3–9 pm MT or 10–2 pm MT (split-shift availability preferred)
- Rotating Fri–Sat, 9–3 pm MT (availability for both days preferred)
- Remote role; must have reliable WiFi and a confidential workspace
What You’ll Do
- Hold 1:1 peer discussions to support treatment engagement
- Provide skill-based interventions during periods of heightened stress
- Conduct risk screenings and safety planning; escalate to crisis clinicians as needed
- Act as an ongoing resource to encourage participation and motivation throughout care
What You Need
- Bachelor’s degree (earned or senior year) in Psychology, Social Work, Sociology, or related field—or relevant certifications (e.g., Certified Peer Specialist)
- Second-year Master’s students strongly preferred
- Prior experience with adolescents/young adults in clinical settings (IOP, PHP, RTC, or inpatient) highly valued
- 1+ years of peer support, mentoring, or mental health associate experience preferred
- Direct or lived experience with mental health/substance use challenges (including parenting a child with these experiences) required
- Strong communication, empathy, and interpersonal skills
- Proficiency with Slack, Zoom, Google Drive, Dropbox, EMR systems, and Microsoft/Google Sheets
- U.S. work authorization; native or bilingual English proficiency
Benefits
- $20.00/hour
- Flexible scheduling within set availability
- Opportunity to make a real impact supporting client engagement in treatment
- Mission-driven environment with growth potential
Turn your lived experience and compassion into a role that helps others keep moving forward in treatment.
Empower clients with hope, skills, and connection.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 25, 2025 | Uncategorized
Create engaging, evidence-based therapeutic curriculum that helps clients heal and grow together. Join a mission-driven team shaping the future of behavioral health programming.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral healthcare for people with complex needs. The mission is rooted in connection—between clients, clinicians, care teams, and communities—to expand access and drive better results from home. As the organization grows rapidly, its curriculum continues to evolve to meet emerging needs and best practices.
Schedule
- Full-time, remote role within the United States
- Flexible hours as needed to support the clinical programming team
- Not available for candidates residing in CA, NY, or CO
What You’ll Do
- Write, edit, and develop therapeutic group curricula, including facilitator guides, exercises, and handouts
- Incorporate peer-reviewed research and evidence-based practices into engaging, client-centered content
- Collaborate with clinicians, subject matter experts, and leaders to ensure curriculum is clinically sound and inclusive
- Maintain version control and formatting standards, updating content based on facilitator and client feedback
- Embed culturally responsive, trauma-informed, and developmentally appropriate practices across all materials
- Contribute to innovation by exploring new formats, interactive elements, and engagement strategies
What You Need
- Master’s degree in Social Work, Counseling, Psychology, Marriage & Family Therapy, or related field
- Active or previously held clinical licensure (e.g., LCSW, LMFT, LPC, LPCC) and direct client-facing experience
- 2+ years of curriculum writing or clinical content development experience
- Broad knowledge of therapeutic models (psychodynamic, trauma-informed care, CBT, DBT, ACT, Compassion-Focused Therapy)
- Exceptional writing and editing skills with the ability to make complex clinical concepts clear and accessible
- Strong organizational skills and attention to detail, including version control and formatting
- Proficiency in Google Suite, Slack, Zoom, and other cloud-based tools
- Work authorized in the United States; native or bilingual English proficiency
Benefits
- Base compensation range: $57,000–$75,000 annually (depending on experience and location)
- Comprehensive benefits for full-time, exempt employees
- Potential for stock options and additional Charlie Health–sponsored benefits
- Opportunity to help redefine therapeutic programming at scale
Bring your clinical expertise and writing skills to a role where your words directly support healing.
Shape the curriculum that drives connection, growth, and recovery.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 25, 2025 | Uncategorized
Support life-saving mental health care by ensuring accurate patient data and providing administrative support that keeps treatment flowing smoothly.
About Charlie Health
Charlie Health is on a mission to break down barriers in behavioral healthcare. We provide personalized, virtual treatment for individuals with complex needs—mental health conditions, substance use disorders, and eating disorders. By focusing on connection between clients, clinicians, families, and care teams, we’re expanding access to care and improving outcomes from the comfort of home.
Schedule
- Part-time, remote role (#LI-REMOTE)
- Excludes applicants in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, and Washington, D.C.
What You’ll Do
- Data Review & Transfer: Accurately review and move patient data between Salesforce and medical records systems.
- Patient Chart Maintenance: Keep charts complete, up-to-date, and compliant with internal and regulatory standards.
- Data Entry & Management: Enter and update patient information while monitoring for accuracy and resolving discrepancies.
- Administrative Support: Assist admissions and clinical teams with scheduling, organizing documents, and daily coordination.
- Compliance: Adhere to HIPAA and other data protection standards to maintain confidentiality.
- Collaboration: Partner with admissions, clinical, and administrative staff for smooth patient care coordination.
- Professional Development: Participate in ongoing training to strengthen skills in care administration and data management.
What You Need
- 1+ years of relevant work experience
- Associate or Bachelor’s degree in health sciences, communications, or related field
- Background in healthcare administration, data management, or related role preferred
- Strong organizational skills with attention to detail
- Excellent communication and collaboration abilities
- Commitment to confidentiality and compliance standards
- Comfort with databases and tools like GSheets, Salesforce, or EMRs is a plus
Benefits
- Competitive compensation for part-time team members
- Flexibility to support work-life balance
- Inclusive, mission-driven culture focused on saving lives and driving impact
- Professional growth opportunities in healthcare and data operations
Join Charlie Health and play a vital role in the systems that keep behavioral healthcare accessible and reliable.
Happy Hunting,
~Two Chicks…
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