by Terrance Ellis | Sep 3, 2025 | Uncategorized
Help families focus on care while ensuring patients receive the coverage and length of stay they need.
About Charlie Health
Millions of people nationwide face mental health conditions, substance use disorders, and eating disorders—but too often, they encounter barriers to care. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual programs rooted in connection. By focusing on clients with complex needs, we’re breaking down barriers to care and driving better outcomes.
Schedule
- Fully remote role within the U.S. (#LI-Remote)
- Full-time position
What You’ll Do
- Oversee all functions of a virtual IOP caseload
- Complete peer reviews with insurance providers
- Handle pre-certifications and continued stay authorizations for IOP clients
- Follow up on authorizations and escalate barriers as needed
- Collaborate with Admissions and Revenue teams to improve the patient journey from intake to discharge
- Work with managers and directors to troubleshoot workflows and increase efficiency
- Provide training to clinical teams on documentation standards
- Mentor and consult across teams with specialized utilization knowledge
What You Need
- Master’s degree in healthcare field preferred
- 2+ years of utilization review experience in healthcare
- Proficiency in Microsoft Office and Salesforce
- Strong interpersonal and relationship-building skills with a consultative style
- Excellent project management abilities in a fast-paced environment
- Experience presenting to and advising senior leadership
- Knowledge of patient confidentiality requirements and HIPAA standards
- Excellent written and verbal communication skills
- Strong organizational skills and strict attention to detail
Benefits
- Comprehensive benefits for full-time employees (details available on Charlie Health’s careers page)
- Target base compensation: $53,000–$70,000 annually
- Performance-based bonus: $5,000–$7,000
- Total compensation range: $58,000–$77,000 annually
- Additional stock options and Charlie Health-sponsored benefits may be included
Join a growing team that ensures patients can access care without financial delays while contributing to transformative mental health outcomes.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 3, 2025 | Uncategorized
Help us modernize, streamline, and scale the digital infrastructure that powers Charlie Health’s mission-driven care.
About Charlie Health
Millions of people nationwide face mental health conditions, substance use disorders, and eating disorders—but too often, they encounter barriers to care. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual programs rooted in connection. By focusing on clients with complex needs, we’re breaking down barriers to care and driving better outcomes.
Schedule
- Remote, U.S.-based role (#LI-Remote)
- Full-time position
- Collaborative, fast-paced environment
Responsibilities
- Support and maintain Charlie Health’s WordPress platform and analytics infrastructure
- Execute structured content updates, bulk imports, and templated workflows in WordPress (ACF-based)
- Manage plugin maintenance and site performance improvements
- Assist with A/B test setup, QA, and reporting through VWO
- Monitor GA4, Osano, and tracking health; QA UTM and tracking data
- Refactor and modernize legacy codebases using LLM tools
- Build scalable content frameworks and support programmatic SEO rollouts
- Propose and implement theme improvements for performance and maintainability
- Maintain internal documentation, tracking specs, and workflows
- Identify automation opportunities to reduce manual maintenance and improve efficiency
Requirements
- 1–3 years of experience with WordPress theme development or related environments
- Strong skills in HTML, CSS, JavaScript, and PHP
- Familiarity with ACF, multisite environments, and WP Engine (or similar hosts)
- Experience with analytics/tracking tools (GA4, Freshpaint, Osano, or equivalents)
- Hands-on with A/B testing platforms (VWO preferred)
- Ability to optimize and modernize legacy codebases using modern dev/LLM tools
- Strong QA and troubleshooting skills
- Clear written communication skills for SOPs, documentation, and change logs
- Detail-oriented, self-starter with process improvement mindset
- Bonus: experience with performance optimization (Lighthouse audits, caching, lazy loading) and automation tools
Benefits
- Comprehensive benefits for full-time employees (details available on Charlie Health’s careers page)
- Target base salary: $79,000–$100,000 per year
- Performance bonus potential: total cash compensation $83,000–$105,000 annually
- Stock options and additional company-sponsored benefits may apply
Our Values
- Connection: Care deeply & inspire hope
- Congruence: Stay curious & heed the evidence
- Commitment: Act with urgency & don’t give up
Join us in shaping the future of mental health care while scaling a modern, efficient, and impactful web platform.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 3, 2025 | Uncategorized
Bring your creativity and clinical expertise to empower clients through art, movement, music, and therapeutic practices at Charlie Health.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for individuals navigating complex conditions. Our mission is to connect people to life-saving care through strong clinical programs rooted in connection. By focusing on those with complex needs, we reduce barriers to care and drive better outcomes from the comfort of home.
Schedule
- Contract / 1099 position
- Minimum 9 hours per week, with the opportunity to grow into full-time
- Evening availability required (Monday–Thursday 3–8pm MT; Saturday 12–3pm MT)
- Remote flexibility, work from anywhere in the U.S.
- Not available to candidates in Illinois
Responsibilities
- Facilitate engaging, creative group therapy sessions integrating modalities like art, dance, music, or yoga
- Apply evidence-based practices (DBT, CBT, EMDR, MI certification a plus) within group settings
- Adapt treatment approaches to clients across all age groups (children, teens, young adults, adults)
- Create an interactive and supportive virtual group environment
- Collaborate with clinical and support teams to align on treatment goals
- Maintain professional communication and ensure group sessions meet Charlie Health’s standards of care
Requirements
- Certified or licensed creative arts facilitator (all disciplines welcome)
- Passion for group-based treatment and proven skill in conducting group sessions
- Experience working with diverse age groups in mental health contexts
- Available between 9 and 40 hours weekly, with consistent evening availability
- U.S. work authorization and native or bilingual English proficiency
- Proficient with virtual platforms (Zoom, Slack, Gmail, Dropbox, EMR systems)
- Creative, engaging, and comfortable facilitating over video
Support You’ll Receive
- Scheduling managed by Charlie Health’s Admissions team
- Billing, insurance, and parent communication handled by support staff
- Outreach and marketing ensure your caseload is steady and aligned with your availability
Benefits
- Competitive hourly contract rate
- Flexible scheduling and remote-first model
- Growth potential into full-time work
- Join a supportive, mission-driven clinical community
Our Values
- Connection: Care deeply & inspire hope
- Congruence: Stay curious & heed the evidence
- Commitment: Act with urgency & don’t give up
If you’re passionate about blending creativity with clinical expertise to support clients on their healing journeys, we want to hear from you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 3, 2025 | Uncategorized
Ensure secure and compliant exchange of protected health information while supporting Charlie Health’s mission to expand access to behavioral healthcare.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for individuals navigating complex conditions. Our mission is to connect people to life-saving care through strong clinical programs rooted in connection. By focusing on those with complex needs, we reduce barriers to care and drive better outcomes from the comfort of home.
Schedule
- Full-time remote role (hybrid if located within 45 minutes of a Charlie Health office)
- Standard business hours with flexibility as needed
- Work authorized in the U.S. and native or bilingual English proficiency
Responsibilities
- Maintain strict confidentiality and compliance with HIPAA, state, and federal privacy laws
- Receive, review, and process requests for patient health information in line with regulations
- Verify validity of authorizations, subpoenas, affidavits, disability insurance, workers’ compensation, and other legal or medical requests
- Retrieve and release correct patient information from EMR systems and other sources
- Ensure accuracy of dates, documentation, and disclosure logs before releasing records
- Communicate with internal and external parties to ensure seamless records exchange
- Answer calls, emails, faxes, and messages related to medical records requests
- Scan/upload documents into the EMR and maintain organized records
- Provide records in requested formats and send invalid request notifications when necessary
- Serve as an internal resource for release of information questions and training support
- Assist with performance improvement initiatives and departmental projects
Requirements
- Associate’s degree or equivalent experience in Release of Information (required)
- At least 1 year of experience in behavioral health medical records or related healthcare fields
- Familiarity with EMR systems and document management platforms
- Strong attention to detail and accuracy in handling medical records
- Ability to prioritize multiple tasks in a fast-paced environment
- Professional verbal and written communication skills
- Comfortable with technology and proficient in MS Office, Google Suite, Slack, Zoom, Dropbox, Salesforce
- Strong commitment to confidentiality and compliance standards
Benefits
- Competitive salary range: $44,000–$60,000 per year (based on experience, location, and internal equity)
- Comprehensive benefits package for full-time, exempt employees
- Potential additional compensation through incentive structures and growth opportunities
Our Values
- Connection: Care deeply & inspire hope
- Congruence: Stay curious & heed the evidence
- Commitment: Act with urgency & don’t give up
Bring your attention to detail and passion for secure, ethical healthcare to a mission-driven team making a national impact.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 3, 2025 | Uncategorized
Conduct biopsychosocial assessments and support new clients entering Charlie Health’s intensive outpatient care.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for individuals navigating complex conditions. Our mission is to connect people to life-saving care through strong clinical programs rooted in connection. By focusing on those with complex needs, we reduce barriers to care and drive better outcomes from the comfort of home.
Schedule
- Full-time remote position
- Must be available for one of the following schedules:
- Monday–Friday, 12pm–8pm
- Sunday–Thursday, 12pm–8pm
- Work authorized in the U.S. and native or bilingual English proficiency
- Must have reliable technology and confidential telehealth setup
Responsibilities
- Meet with clients virtually upon admission, building rapport and trust
- Complete biopsychosocial assessments across a range of ages and mental health concerns
- Present program information in a supportive and thorough way to clients and families
- Determine appropriateness for virtual IOP (intensive outpatient program) care
- Construct provisional DSM-V diagnoses
- Document client information in the EMR according to regulatory standards
- Assign treatment team members and group schedules; communicate admissions to staff
- Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams to facilitate intake
- Collaborate with referral sources (hospitals, treatment centers, psychiatrists, therapists, other providers) during the admissions process
Requirements
- Master’s degree in mental health, social work, psychology, or a related field (required)
- Experience working with children, teens, young adults, and adults in clinical settings
- Experience completing behavioral health assessments and admissions preferred
- Strong communication and interpersonal skills with ability to build rapport quickly
- Ability to work in a fast-paced environment with strong attention to detail
- Proficiency with electronic health records and remote collaboration tools
Benefits
- Competitive salary range: $50,000–$60,000 per year (based on experience, location, and internal equity)
- Comprehensive benefits package for full-time, exempt employees
- Additional incentive opportunities and growth potential
Our Values
- Connection: Care deeply & inspire hope
- Congruence: Stay curious & heed the evidence
- Commitment: Act with urgency & don’t give up
Be part of a mission-driven team reshaping behavioral healthcare and expanding access to life-saving treatment.
Happy Hunting,
~Two Chicks…
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