by Terrance Ellis | Sep 11, 2025 | Uncategorized
Play a key role in Prompt’s revenue cycle team by ensuring accurate payment posting and effective accounts receivable support. If you thrive on detail and problem-solving, this role gives you the chance to directly impact healthcare billing operations.
About Prompt Therapy Solutions
Prompt is transforming healthcare with modern, automated software designed for rehab therapy businesses. As the fastest-growing company in the therapy EMR space, Prompt is tackling persistent industry challenges with a team of talented professionals passionate about making a positive difference.
Schedule
- Full-time
- 100% Remote
- Flexible work culture focused on smart work
What You’ll Do
- Post insurance and patient payments with accuracy and efficiency
- Resolve ERA errors, upload payer payment files, and process lockbox deposits
- Perform adjustments, corrections, audits, and reconciliations
- Collaborate with billing staff to resolve discrepancies and maintain clean ledgers
- Assist with AR support including claim follow-ups, appeals, and resubmissions
- Support revenue cycle integrity through proactive problem solving
What You Need
- Knowledge of payment posting, adjustments, write-offs, and refunds
- Familiarity with medical billing, payer policies, and insurance regulations
- Proficiency with Google Workspace, MS Office, and ten-key entry
- Strong organizational and communication skills
- Prior medical billing/AR experience preferred
Benefits
- Pay range: $22.00 – $28.00 per hour
- Flexible PTO and remote/hybrid work environment
- Medical, dental, and vision insurance plus disability and life coverage
- 401k, FSA/DCA, commuter benefits, and discounted pet insurance
- Company-paid family and medical leave
- Wellness perks including gym credits and HQ recovery suite (cold plunge, sauna, shower)
- Company-wide sponsored lunches
Join a team that’s redefining healthcare operations and improving outcomes at scale.
Grow your career with Prompt.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 11, 2025 | Uncategorized
Play a key role in Prompt’s revenue cycle team by ensuring accurate payment posting and effective accounts receivable support. If you thrive on detail and problem-solving, this role gives you the chance to directly impact healthcare billing operations.
About Prompt Therapy Solutions
Prompt is transforming healthcare with modern, automated software designed for rehab therapy businesses. As the fastest-growing company in the therapy EMR space, Prompt is tackling persistent industry challenges with a team of talented professionals passionate about making a positive difference.
Schedule
- Full-time
- 100% Remote
- Flexible work culture focused on smart work
What You’ll Do
- Post insurance and patient payments with accuracy and efficiency
- Resolve ERA errors, upload payer payment files, and process lockbox deposits
- Perform adjustments, corrections, audits, and reconciliations
- Collaborate with billing staff to resolve discrepancies and maintain clean ledgers
- Assist with AR support including claim follow-ups, appeals, and resubmissions
- Support revenue cycle integrity through proactive problem solving
What You Need
- Knowledge of payment posting, adjustments, write-offs, and refunds
- Familiarity with medical billing, payer policies, and insurance regulations
- Proficiency with Google Workspace, MS Office, and ten-key entry
- Strong organizational and communication skills
- Prior medical billing/AR experience preferred
Benefits
- Pay range: $22.00 – $28.00 per hour
- Flexible PTO and remote/hybrid work environment
- Medical, dental, and vision insurance plus disability and life coverage
- 401k, FSA/DCA, commuter benefits, and discounted pet insurance
- Company-paid family and medical leave
- Wellness perks including gym credits and HQ recovery suite (cold plunge, sauna, shower)
- Company-wide sponsored lunches
Join a team that’s redefining healthcare operations and improving outcomes at scale.
Grow your career with Prompt.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 11, 2025 | Uncategorized
Desempeña un papel clave en el equipo de gestión del ciclo de ingresos de Prompt, asegurando una facturación y reembolsos precisos y oportunos. Si eres detallista y disfrutas resolviendo desafíos de facturación, este puesto te da la oportunidad de generar un impacto real en las operaciones de salud.
Acerca de Prompt RCM
Prompt está transformando la atención médica con soluciones modernas y automatizadas para clínicas de rehabilitación. Al combinar tecnología con procesos inteligentes, Prompt ayuda a las organizaciones a tratar más pacientes, reducir el desperdicio y brindar una mejor atención mientras optimiza las operaciones.
Horario
- Tiempo completo
- 100% remoto
- Cultura flexible y colaborativa
Lo Que Harás
- Preparar y volver a enviar reclamos corregidos según las pautas de los pagadores
- Investigar y resolver reclamos rechazados para minimizar retrasos
- Dar seguimiento a reclamos primarios y secundarios pendientes
- Revisar, procesar y apelar reclamos con documentación completa
- Recomendar ajustes o cancelaciones de saldo según el estado de las cuentas
- Identificar problemas de facturación y reportar tendencias a la gerencia
- Generar y distribuir estados de cuenta de pacientes
Lo Que Necesitas
- 1–3 años de experiencia en facturación y cobro de reclamos médicos (preferido)
- Dominio de Google Workspace, MS Office, Excel y Word
- Experiencia con sistemas EMR de fisioterapia es una ventaja
- Excelentes habilidades de comunicación, negociación y resolución de problemas
- Actitud orientada al éxito del cliente
Beneficios
- Rango salarial: $22.00 – $28.00 por hora
- PTO flexible y entorno remoto/híbrido
- Seguro médico, dental y de visión, además de cobertura por discapacidad y vida
- 401k, FSA/DCA, beneficios de transporte y seguro de mascotas con descuento
- Licencia familiar y médica cubierta por la empresa
- Beneficios de bienestar, como créditos de gimnasio y suite de recuperación en HQ (baño frío, sauna, ducha)
- Almuerzos patrocinados por la empresa
Únete a un equipo comprometido con la precisión, el cumplimiento y el impacto positivo en la facturación de salud.
Haz crecer tu carrera con Prompt RCM.
Caza feliz,
~Two Chicks…
by Terrance Ellis | Sep 11, 2025 | Uncategorized
Play a key role in Prompt’s revenue cycle management team by ensuring accurate and timely billing and reimbursement. If you’re detail-oriented and thrive in solving billing challenges, this role gives you the opportunity to make a real impact on healthcare operations.
About Prompt RCM
Prompt is transforming healthcare with modern, automated solutions for rehab therapy practices. By combining technology with smart processes, Prompt helps organizations treat more patients, reduce waste, and deliver better care while making operations more efficient.
Schedule
- Full-time
- 100% Remote
- Flexible, collaborative culture
What You’ll Do
- Prepare and resubmit corrected claims in line with payer guidelines
- Research and resolve denied or rejected claims to minimize delays
- Follow up on outstanding primary and secondary claims
- Review, process, and appeal claims with accurate documentation
- Recommend adjustments or write-offs based on account status
- Identify billing issues and report trends to management
- Generate and distribute patient balance statements
What You Need
- 1–3 years of experience in medical claims billing and collections preferred
- Proficiency with Google Workspace, MS Office, Excel, and Word
- Experience with physical therapy EMR systems is a plus
- Strong communication, negotiation, and problem-solving skills
- Customer success-oriented mindset
Benefits
- Pay range: $22.00 – $28.00 per hour
- Flexible PTO and remote/hybrid environment
- Medical, dental, and vision insurance plus disability and life coverage
- 401k, FSA/DCA, commuter benefits, and discounted pet insurance
- Company-paid family and medical leave
- Wellness perks including gym credits and HQ recovery suite (cold plunge, sauna, shower)
- Company-wide sponsored lunches
Join a team committed to accuracy, compliance, and making a positive impact in healthcare billing.
Grow your career with Prompt RCM.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 11, 2025 | Uncategorized
Help rehab therapy teams succeed by guiding them through onboarding, adoption, and long-term success with Prompt’s cutting-edge software. If you thrive in client-facing roles and enjoy building lasting relationships, this is an opportunity to directly impact healthcare delivery.
About Prompt Therapy Solutions
Prompt is transforming healthcare with automated, modern software for rehab therapy practices. As the fastest-growing company in the therapy EMR space, Prompt is setting a new industry standard and helping organizations improve care while reducing waste.
Schedule
- Full-time
- 100% Remote
- Flexible culture with smart-work focus
What You’ll Do
- Manage client onboarding, training, and implementation sessions
- Serve as the main point of contact for small- to mid-sized client accounts
- Deliver webinars, Q&A sessions, and workflow-specific guidance for rehab therapy teams
- Respond to inquiries and resolve client issues in coordination with Product and Support teams
- Monitor client KPIs to improve retention and adoption of new features
- Identify upsell opportunities and support cross-team collaboration with Sales and Engineering
- Maintain accurate records in CRM systems (Salesforce, HubSpot) and leverage data insights for client success
What You Need
- Background as PT, PTA, OT, SLP, or rehab clinic administrator
- 0–2 years in a customer-facing role in SaaS, healthcare, or support
- Strong communication, interpersonal, and problem-solving skills
- Ability to manage multiple priorities in fast-paced environments
- Comfortable with SaaS platforms and digital tools
Preferred Skills
- Experience with EMR systems and clinic workflows
- Proficiency in MS Excel and technical troubleshooting
- Prior outpatient physical therapy or rehab experience
- SaaS customer success background
Benefits
- Salary range: $75K – $100K annually
- Flexible PTO and remote/hybrid environment
- Potential equity compensation for outstanding performance
- Medical, dental, and vision insurance plus disability and life coverage
- 401k, FSA/DCA, commuter benefits, and discounted pet insurance
- Wellness perks including gym credits and HQ recovery suite (cold plunge, sauna, shower)
- Company-paid family and medical leave and sponsored lunches
Join a customer success team ranked far above the competition and help redefine the rehab therapy experience.
Grow with Prompt while driving value for healthcare teams.
Happy Hunting,
~Two Chicks…
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