by Terrance Ellis | Nov 1, 2025 | Uncategorized
Help patients access the care they need with compassion and precision. Optum, part of UnitedHealth Group, is hiring a Specialty Services Intake Specialist to manage incoming referrals, verify insurance, and coordinate patient onboarding for infusion and specialty therapies.
About Optum
Optum is a global health services leader using technology, data, and innovation to improve patient outcomes. By streamlining access to care and optimizing processes, Optum empowers millions to live healthier lives while supporting the professionals who care for them.
Schedule
Full-time, Remote (U.S. only)
Standard daytime hours (Monday–Friday)
Pay Range: $17.74 – $31.63 per hour (based on experience and location)
What You’ll Do
- Receive and process patient referrals promptly and accurately.
- Verify insurance coverage, benefits, and authorizations for prescribed services.
- Communicate directly with patients, families, and referral sources to confirm information and explain financial responsibilities.
- Assess patient needs, gather medical history, and identify any special service requirements.
- Input all new patient data into the system and maintain up-to-date documentation.
- Upload and manage all intake and insurance files within patient records.
- Support staff and clients with referral-related questions and follow-up requests.
What You Bring
- High school diploma or equivalent.
- Minimum 2 years of experience in infusion therapy or related healthcare services, with a focus on insurance coordination or patient intake.
- Proficiency in Microsoft Word and Excel.
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced, detail-oriented environment.
Preferred Qualifications
- Familiarity with prior authorization and predetermination processes.
- Experience in healthcare customer service or medical billing.
- Comfort handling sensitive patient information with discretion and accuracy.
Benefits
- Medical, dental, and vision coverage.
- Paid time off (PTO) + paid holidays.
- 401(k) plan with company match.
- Employee stock purchase program.
- Tuition reimbursement and career development programs.
- Recognition, wellness, and incentive programs.
- Inclusive culture committed to equitable care and growth.
Join a team that’s transforming healthcare through precision, empathy, and innovation—one patient at a time.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 1, 2025 | Uncategorized
Help shape the quality of healthcare from behind the scenes. Optum, part of UnitedHealth Group, is hiring a Provider Enrollment Specialist to ensure providers are properly credentialed, verified, and ready to deliver care. You’ll play a crucial role in maintaining compliance, improving provider experience, and supporting access to care across Massachusetts and neighboring states.
About Optum
Optum is a global organization using technology, data, and compassion to connect millions of people with better healthcare. By simplifying administrative processes and enhancing provider networks, Optum empowers clinicians to focus on what matters most—patient care.
Schedule
Full-time, Monday–Friday
Remote for residents of Massachusetts, Rhode Island, Connecticut, or New Hampshire
Up to 25% travel within Massachusetts for site visits
Pay Range: $28.27 – $50.48 per hour (based on experience and location)
What You’ll Do
- Process and review provider enrollment and revalidation applications accurately and efficiently.
- Conduct verifications, credentialing, and on-site inspections to ensure compliance with regulations.
- Enter and maintain provider data in internal databases with precision.
- Perform quality assurance checks to reduce errors and enhance accuracy.
- Provide training and education to providers on billing, authorization, and administrative policies.
- Investigate and resolve nonstandard issues or enrollment discrepancies.
- Serve as a technical resource and subject-matter expert for the provider network team.
What You Bring
- Minimum 3 years of experience in credentialing, provider enrollment, network management, or provider relations within healthcare.
- Intermediate proficiency with Microsoft Word and Excel.
- Must reside in Massachusetts and be willing to travel up to 25% in-state.
Preferred Qualifications
- Strong knowledge of healthcare regulations and credentialing standards.
- Experience using platforms such as Salesforce or MMIS.
- Excellent written and verbal communication skills.
- Ability to manage deadlines and work both independently and collaboratively.
Benefits
- Paid Time Off (begin accruing from your first paycheck) + 8 Paid Holidays.
- Medical, Dental, and Vision Insurance with HSA/HRA options.
- Short-Term and Long-Term Disability, Life & AD&D Coverage.
- 401(k) Savings Plan + Employee Stock Purchase Program.
- Tuition & Education Reimbursement.
- Employee Assistance Program (EAP).
- Discounts on wellness, pet insurance, legal services, and more.
Join a trusted name in healthcare innovation and help streamline the systems that support patient care statewide.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 1, 2025 | Uncategorized
Join a team that’s reshaping the future of healthcare. Optum, part of UnitedHealth Group, is hiring a Clinical Administrative Coordinator to support care teams across the nation. You’ll ensure smooth operations, accurate case management, and timely communication—all while working from the comfort of your home.
About Optum
Optum is a global healthcare organization powered by data, technology, and compassion. The company’s mission is to make the health system work better for everyone by connecting people to care, pharmacy benefits, and the resources they need to live healthier lives.
Schedule
Full-time, Monday – Friday, 8:00 AM to 5:00 PM (local time zone).
Fully remote with national reach (U.S. only).
Includes 2–4 weeks of paid training.
Pay Range: $17.74 – $31.63 per hour (based on experience and location)
What You’ll Do
- Create and manage patient cases with precision and confidentiality.
- Work with Excel spreadsheets to organize and assign case details.
- Meet and maintain monthly productivity and quality metrics.
- Support registered nurses by researching phone numbers and fulfilling requests.
- Review and respond to voicemail and email inquiries.
- Collaborate with internal teams to streamline operations and communication.
- Perform additional administrative duties as assigned.
What You Bring
- High school diploma or GED.
- Must be 18 years of age or older.
- At least 1 year of experience in health insurance or related healthcare operations.
- Strong computer literacy, with the ability to learn new systems quickly.
- Proficiency in Microsoft Word and Excel.
- Solid organizational skills and attention to detail.
Preferred
- Clerical or administrative support experience.
- Familiarity with medical terminology.
- Strong communication and time management skills.
Telecommuting Requirements
- Dedicated, private home workspace.
- Reliable high-speed internet that meets UnitedHealth Group standards.
- Commitment to maintaining confidentiality and security of sensitive documents.
Perks & Benefits
- Comprehensive health, dental, and vision coverage.
- 401(k) plan with company match.
- Employee stock purchase program.
- Paid time off, holidays, and performance incentives.
- Career development and advancement opportunities.
- Inclusive, mission-driven company culture.
Join Optum and help create a more connected, compassionate healthcare experience—no matter where you are.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 1, 2025 | Uncategorized
Make a difference from day one. Optum, part of UnitedHealth Group, is hiring a Specialty Services Intake Specialist to connect patients, families, and providers to the care and resources they need. You’ll play a key role in ensuring referrals are processed accurately, benefits are verified, and patients start their care journey smoothly—all from the comfort of your home.
About Optum
Optum is a global health services organization that uses data, technology, and compassion to help millions live healthier lives. With a mission to make healthcare more equitable and efficient, Optum empowers clinicians and care teams to improve outcomes and reduce barriers to care across the U.S. and beyond.
Schedule
Full-time, day shift
Fully remote (U.S. – select locations)
Pay Range: $17.74 – $31.63 per hour (based on experience and location)
What You’ll Do
- Process incoming referrals from various sources quickly and accurately.
- Assess patient needs, medical history, and service eligibility.
- Verify insurance benefits and coverage for requested services.
- Obtain prior authorizations or predeterminations as required.
- Communicate with patients, families, and referral sources to explain benefits and responsibilities.
- Enter new patient information into the system and ensure records are complete.
- Upload documentation and monitor referral progress through the intake process.
What You Bring
- High school diploma or GED.
- 2+ years of experience in infusion therapy or related healthcare services.
- Strong knowledge of health insurance processes, benefits verification, and authorizations.
- Proficiency in Microsoft Office (Word and Excel).
- Excellent communication, organization, and attention to detail.
- Ability to work independently in a fast-paced, remote environment.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Employee stock purchase program.
- Paid time off and recognition programs.
- Growth opportunities within Optum and the broader UnitedHealth Group network.
- Inclusive culture focused on caring, connecting, and growing together.
Help build a healthier world—one patient at a time.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 1, 2025 | Uncategorized
Join a mission-driven team that’s transforming healthcare from the inside out. Prompt Therapy Solutions is hiring a Benefits Verification & Authorization Specialist to ensure patients receive seamless care by verifying insurance coverage, obtaining pre-authorizations, and supporting an efficient revenue cycle—all while helping revolutionize the therapy tech space.
About Prompt
Prompt is the fastest-growing company in the rehab therapy EMR market, delivering modern, automated software solutions that simplify healthcare administration. By digitizing and streamlining outdated workflows, Prompt empowers clinics to treat more patients, reduce waste, and improve care outcomes. The company’s mission is to fix healthcare’s most persistent challenges with smart, purpose-driven innovation.
Schedule
Full-time, fully remote position.
Pay Range: $22 – $28 per hour
What You’ll Do
- Verify insurance eligibility, coverage, and benefits for new and returning patients.
- Identify and calculate patient responsibilities such as copays, coinsurance, and deductibles.
- Obtain and track required authorizations from payers for treatments, procedures, and medications.
- Accurately document verification and authorization details in the system.
- Partner with scheduling, billing, and AR teams to maintain clean workflows.
- Communicate with providers and payers to resolve authorization questions and delays.
- Escalate issues and identify patterns in payer denials or process inefficiencies.
- Support denial prevention through proactive verification and compliance with payer requirements.
What You Need
- High school diploma or GED (Associate’s or Bachelor’s degree preferred).
- 1–2 years of experience in benefits verification, prior authorization, or medical insurance.
- Familiarity with commercial and government payer guidelines and healthcare terminology.
- Strong attention to detail, organization, and communication skills.
- Proficiency with RCM systems, EMRs, and payer authorization portals.
- Understanding of denial management and appeals processes.
Perks & Benefits
- Competitive salary and potential equity for high performers.
- Fully remote or hybrid work flexibility.
- Flexible PTO and company-paid holidays.
- Medical, dental, and vision insurance.
- Paid family and medical leave.
- Life and disability coverage.
- 401(k) with company match.
- Fitness class credits and discounted pet insurance.
- Recovery suite at HQ (cold plunge, sauna, and shower).
Join a fast-paced, forward-thinking team helping healthcare providers spend less time on paperwork and more time improving lives.
Happy Hunting,
~Two Chicks…
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