by Terrance Ellis | Dec 2, 2025 | Uncategorized
Help keep cash flowing for a fast-growing legal tech company from the comfort of your home. This remote Billing Associate role puts you at the center of high volume, complex billing for leading law firms and court reporting clients.
About Steno
Steno is a rapidly growing litigation and court reporting services company founded in 2018. They combine legal expertise with cutting-edge technology to modernize an outdated industry. The team is fully distributed, diverse, and focused on being highly reliable, constantly innovative, and relentlessly client centered.
Schedule
Full-time, remote role based in the United States.
Hourly, non-exempt position.
Must reside in Eastern or Central time zones.
Standard schedule is Monday through Friday, 9:30 a.m. to 6:00 p.m. EST or CST.
What You’ll Do
⦁ Manage complex billing issues, discrepancies, and escalations for high volume client accounts.
⦁ Review and process invoices with accuracy, ensuring timely and complete billing.
⦁ Identify and resolve inconsistencies between orders, provider rates, and billing information.
⦁ Monitor and respond to billing-related requests in Slack and other internal channels.
⦁ Partner with cross functional teams to refine billing workflows and recommend process improvements.
What You Need
⦁ At least 2 years of high volume billing and invoicing experience, including handling billing disputes.
⦁ Strong problem solving skills and a track record of improving processes or workflows.
⦁ Clear, professional communication skills for managing internal and external escalations.
⦁ Comfort working in a fast paced, detail heavy environment while staying organized and adaptable.
⦁ Proficiency with Mac and PC systems and tools such as Google Workspace, Slack, and Zendesk or similar platforms.
⦁ A customer first mindset that balances accurate billing with positive client relationships.
Benefits
⦁ Pay range of 24 to 27 dollars per hour, depending on experience.
⦁ Health, dental, and vision coverage with low cost plan options.
⦁ Wellness and mental health benefits that can be shared with family members.
⦁ Flexible paid time off so you can recharge and find balance.
⦁ Equity options so you share in the company’s growth and success.
⦁ Access to a company provided 401(k) account.
⦁ Home office setup support and a monthly stipend to cover internet and phone.
Roles like this tend to fill quickly, so if you meet the requirements, do not wait to throw your hat in the ring.
If you are a natural troubleshooter who loves untangling complex billing puzzles and you want to grow with a modern, remote first team, this role is built for you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Lead the engine instead of just turning the gears. This remote Operations Manager role owns performance, people, and process for Sharecare’s medical record retrieval operations.
About Sharecare
Sharecare is a digital health company that helps people manage all their health in one place. Their virtual platform connects individuals, providers, employers, health plans, governments, and communities to tools and data that drive better decisions. The core focus: more accessible, coordinated, and high-quality care at scale.
Schedule
- Full-time, remote role
- Standard business hours with flexibility based on client and team needs
- Some travel required, including possible overnight stays
What You’ll Do
- Own day-to-day operations for Medical Record Retrieval, ensuring consistent, timely, and professional execution
- Set the tone and vision for your team, leading with accountability, clarity, and innovation
- Lead, coach, and develop a team of release of information specialists to hit quality, productivity, and profitability goals
- Standardize processes across regions and define performance metrics to track against objectives
- Oversee hiring, performance management, and employee engagement, including weekly 1:1s with direct reports
- Maintain time and attendance standards, coverage planning, and training completion for your team
- Implement new client programs and manage customized project needs from kickoff through execution
- Lead or join client calls, prepare monthly portfolio presentations, and respond to client concerns around delivery and quality
- Partner with Solutions and IT to troubleshoot connectivity and operational issues
- Support annual budgeting and fiscal planning; review financial performance across revenue, expenses, and margins
- Spot growth opportunities within existing accounts and support expansion alongside Client Success and other leaders
What You Need
- Bachelor’s degree and prior management experience preferred
- Strong leadership experience in operations, ideally in healthcare or release of information environments
- High proficiency in Microsoft Outlook, Word, and Excel
- Proven ability to thrive in a fast-paced, multi-tasking environment
- Excellent verbal and written communication skills
- Strong customer service and negotiation skills
- Sharp analytical and problem-solving abilities with attention to detail
- Ability to handle confidential information professionally and in line with HIPAA and corporate policies
- Willingness and availability to travel as needed
Benefits
- Competitive compensation
- Fully remote work environment with travel for key meetings as required
- Opportunity to lead a critical operational function within a growing digital health company
- Collaboration with senior leadership and cross-functional teams on strategy, process, and growth
- Comprehensive benefits and resources to support your health, well-being, and professional development (per company offerings)
If you’re ready to run the operation, not just survive inside it, this is your lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
If you’re organized, numbers-focused, and actually like making things balance, this fully remote Posting Specialist role might be your lane. You’ll own the daily flow of payments, deposits, and reconciliations that keep the revenue engine moving behind the scenes.
About Sharecare
Sharecare is a digital health company helping people manage all their health in one place. Their virtual health platform connects individuals, providers, health plans, employers, and communities with tools and data that drive better decisions and better outcomes. They focus on making care more accessible, more coordinated, and more human.
Schedule
- Full-time, remote position
- Standard weekday business hours with extra focus around month end close deadlines
- Collaborative, team-oriented environment with regular communication across finance and operations
What You’ll Do
- Process daily customer payments from mail, bank lockbox, electronic funds transfers, and credit cards
- Apply payments to the correct customer accounts based on remittance instructions
- Prepare and balance daily bank deposits, researching and resolving any discrepancies
- Reconcile payments that lack proper application instructions and follow up as needed
- Respond to written communication from internal teams and external customers in a professional, timely way
- Assist with updating and improving documentation for payment and posting procedures
- Support month end close responsibilities by meeting all posting and reconciliation deadlines
What You Need
- High school diploma or GED required; associate degree in a business-related field preferred
- One to two years of clerical experience that includes handling monetary transactions
- Strong verbal and written communication skills
- Intermediate skills in Microsoft Outlook, Word, and Excel
- Exceptional organization and attention to detail
- Ability to manage multiple priorities in a fast paced, changing environment
- Comfort working in a collaborative team setting and interacting with all levels of management
- Self starter mindset with the ability to adapt and problem solve
Benefits
- Competitive hourly pay
- Fully remote role with the backing of an established digital health organization
- Opportunity to grow your experience in payments, finance operations, and healthcare
- Access to a comprehensive benefits package (medical, dental, vision, and more) as offered by the employer
If you are reliable, detail oriented, and genuinely enjoy keeping the books clean and accurate, this is a strong fit.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Help healthcare practices actually win in value-based care instead of just surviving it. This fully remote VBC Performance Specialist role lets you own client relationships, optimize quality reporting, and turn messy MIPS and payer contract requirements into clear, actionable strategy.
About Sharecare
Sharecare is a leading digital health company that helps people manage all their health in one place. Their virtual health platform connects individuals, providers, employers, and health plans to data-driven tools that improve outcomes and reduce costs. They focus on behavior change, accessibility, and making healthcare smarter, more connected, and more human.
Schedule
- Full-time, remote role
- Standard business hours with some flexibility based on client needs and meetings
- Must be comfortable leading virtual client meetings and collaborating across time zones
- Occasional deadlines around reporting cycles (MIPS submissions, payer reporting windows)
What You’ll Do
- Serve as the primary consultant and account lead for assigned healthcare clients and practices
- Oversee value-based care and quality reporting across programs like MIPS and other payer contracts
- Ensure all reporting is accurate, timely, and compliant with QCDR and regulatory requirements
- Analyze baseline quality data, identify performance gaps, and recommend improvement strategies
- Lead regular virtual meetings to review dashboards, reporting status, and next steps with clients
- Interpret CMS regulations, MIPS specs, and program updates, and translate them into plain language guidance
- Train clients on reporting requirements, program updates, and the use of software/technology for data capture and submissions
- Partner with IT and internal teams to prepare, validate, and submit data using approved submission protocols
- Support clients in optimizing EMR workflows for quality reporting and Promoting Interoperability
- Conduct random chart audits and generate EMR reports to validate accuracy and compliance
- Help interpret final adjudications and feedback from quality payment programs and communicate key takeaways to stakeholders
What You Need
- Bachelor’s degree in healthcare or a related field (required)
- 2–4 years of experience in healthcare quality reporting, value-based care, or a closely related area
- Strong understanding of MIPS, CMS quality programs, and payer quality contracts is highly preferred
- Excellent verbal and written communication skills, especially with client-facing work
- Experience leading or facilitating client or group meetings in a professional setting
- Proven ability to work independently as a self-starter while managing multiple clients and deadlines
- Strong analytical and critical thinking skills; comfortable working with data, trends, and performance metrics
- High proficiency with Excel, Word, and Outlook
- Ability to handle confidential information and PHI with professionalism and care
Benefits
- Competitive compensation aligned with experience and responsibility level
- Fully remote work environment with tools and support to succeed from home
- Opportunity to directly impact provider performance and patient outcomes in value-based care
- Growth potential within a digital health company operating at the intersection of tech, quality, and payer strategy
Roles like this move fast—if this hits your skills and your energy, don’t overthink it.
You’re already doing the work. This role just pays you to own it at a higher level.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Use your client-facing skills, reporting chops, and healthcare operations experience to manage key payor relationships from home. This fully remote Manager, Payor Engagement role centers on overseeing Audit Line of Business contracts, keeping clients happy, and making sure projects move from start to finish smoothly and accurately.
About Sharecare
Sharecare is a digital health company that helps people unify and manage their health in one place. Their virtual health platform connects individuals, providers, employers, and health plans to data-driven tools that improve outcomes and reduce costs. They focus on making high-quality care more accessible, affordable, and personalized.
Schedule
- Full-time, remote role
- Standard business hours with flexibility based on client needs and meetings
- Some limited travel may be required for client meetings or internal sessions
What You’ll Do
- Serve as the main point of contact for assigned payor/audit customers, managing relationships and expectations
- Oversee workflow, progress, and completion of Audit Line of Business contracts for Sharecare HDS
- Communicate regularly with clients about project scope, data feed issues, metric performance, and status updates
- Generate, prepare, proof, and edit reports, documents, and spreadsheets tied to client and internal needs
- Collaborate with sales on agreement specifics and support client meetings as needed
- Track key performance metrics using company tools and flag issues or opportunities for improvement
- Handle financial responsibilities related to the audit line, including invoicing and collections
- Serve as backup for related responsibilities and support cross-functional needs when required
- Maintain HIPAA compliance and support information governance standards in all work
What You Need
- Bachelor’s degree or equivalent experience preferred
- Strong proficiency with Microsoft applications, including Excel and PowerPoint
- Proven reporting skills and ability to work comfortably with data and metrics
- Ability to type approximately 50 WPM
- Strong task prioritization and time management skills in a remote environment
- Previous Release of Information (ROI) experience helpful; healthcare knowledge is a plus
- Clear written and verbal communication skills with the ability to present information professionally
- Comfort working both independently and as part of a collaborative team
- High integrity, attention to detail, and willingness to learn quickly and adapt
Benefits
- Competitive compensation aligned with experience and responsibility level
- Remote-first role with flexibility and autonomy in your day-to-day work
- Opportunity to grow within a digital health organization working at the intersection of payors, data, and operations
- Mission-driven culture focused on improving access, quality, and efficiency in healthcare
If you’re strong with clients, comfortable in the data, and ready to own a book of work in a fully remote setting, this is one to move on.
Happy Hunting,
~Two Chicks…
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