by Terrance Ellis | Feb 3, 2026 | Uncategorized
If you’re an instructional design grown-up who can juggle 6–8 projects, build training that actually sticks, and speak “healthcare + eLearning” fluently, this is a strong fit. You’ll lead design and development of learning content across Humana’s Primary Care Organization (PCO).
About CenterWell Senior Primary Care (Humana)
CenterWell Senior Primary Care (part of Humana) delivers proactive, preventive care for seniors through integrated care teams. The PCO Learning Design Team builds and maintains learning programs that support associates across standard and market-specific training needs.
Schedule
Full-time (40 hours/week)
Remote, nationwide
Minimal travel (<10% annually); occasional travel to offices for training/meetings may be required
Work-from-home requirements:
- Recommended internet speed: 25 Mbps download / 10 Mbps upload
- Wireless/wired cable or DSL suggested
- Satellite/cellular/microwave allowed only if approved by leadership
- Dedicated, interruption-free workspace to protect PHI/HIPAA
- Internet stipend provided bi-weekly for associates working from home in CA, IL, MT, or SD
- Company provides telephone equipment needed for the role
What You’ll Do
- Design and storyboard enterprise learning using instructional design models (ADDIE, SAM, Agile)
- Partner with education leads, SMEs, stakeholders, and vendors to develop learning content
- Build engaging programs and materials (eLearning, VILT, courses, videos, guides, manuals, simulations, role plays, games, assessments)
- Recommend new methods and technologies to improve learning delivery and outcomes
- Measure effectiveness using metrics and assessments; improve content and processes continuously
- Support integration of training into the LMS and act as a design/development resource for departments
- Lead large projects, coordinate stakeholders, and deliver on timelines in a high-volume project environment
What You Need
- Bachelor’s degree
- 5+ years of eLearning and VILT instructional design/development grounded in adult learning theory
- 2+ years leading projects across a matrixed organization
- Demonstrated experience leading teams and building a strong team culture
- Proficiency in Microsoft Office (including PowerPoint)
- Experience with authoring tools (Adobe suite, Captivate, Camtasia, Articulate 360, Vyond, or similar)
- Healthcare experience (must have worked in a healthcare setting)
- Business/financial analytics experience tied to learning strategies and adult learning theories
Preferred Qualifications
- Working knowledge of Clinical Operations workflows
- Master’s degree (MBA, Learning & Performance, Education, HR/Org Design, or related)
- Instructional design certification
Benefits
- Pay range: $94,900 – $130,500 per year
- Bonus eligible (incentive plan based on company and/or individual performance)
- Medical, dental, vision
- 401(k)
- Time off (PTO, holidays, volunteer time off)
- Paid parental and caregiver leave
- Short- and long-term disability, life insurance, and additional benefits
Application window
Application deadline: 05/01/2026
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
This role is for someone who can drive performance and calm chaos at the same time. You’ll lead a small referral team, tighten the referral-to-doula match workflow, and personally handle a select set of high-priority referrals to make sure members get enrolled and matched fast.
About Pomelo Care
Pomelo Care delivers evidence-based, virtual healthcare for women and children across pregnancy/postpartum, infant/pediatrics, and perimenopause/menopause. They partner with payers, employers, and providers to expand access and improve outcomes through a 24/7, multidisciplinary care model.
Schedule
Remote (United States)
Full-time
Schedule details not listed
What You’ll Do
- Manage and coach a team of three Referral Specialists, including daily support and weekly 1:1s
- Track and drive key KPIs (outreach volume, enrollment conversion, doula matches) to hit targets
- Improve the referral-to-match pipeline by finding bottlenecks and implementing workflow upgrades
- Serve as first escalation point for complex enrollments, eligibility discrepancies, and sensitive payer/provider inquiries
- Personally manage outreach and enrollment for a limited set of high-priority or complex referrals via phone, SMS, and email
- Ensure real-time, accurate documentation in systems of record for member interactions and doula matches
- Coordinate with health plan case managers and external providers to keep referral status clear and handoffs smooth
- Audit team quality for compliance and a high standard member experience
- Own workflow documentation and training so the process can scale
What You Need
- 1–2+ years of lead or supervisory experience in healthcare, patient navigation, or high-volume enrollment operations
- Proven success as an individual contributor and willing to jump in when needed
- Strong ability to turn messy, unclear problems into repeatable workflows and clear frontline documentation
- Experience managing to daily metrics, coaching tactically, and driving goal attainment
- Familiarity with referral systems and insurance verification tools (ACH/portals)
- Strong written and verbal communication and solid stakeholder management
- Passion for maternal health equity and the impact of doula care
Benefits
- Competitive healthcare benefits
- Generous equity compensation (with some flexibility between equity and cash)
- Unlimited vacation
- First Round Network membership (community, mentorship, events, resources)
Pay
$90,000 – $115,000 base salary plus bonus
Total compensation may include equity and benefits
Move quick if you want it. These mission-heavy leadership roles don’t sit long.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
This is a finance ops support role inside an insurance brokerage world, with a heavy “keep the trains running” vibe: billing, receivables, Excel, client support, and some surety bond work. If you’re organized and unbothered by detail and follow-up, it’s a good lane.
About Risk Strategies
Risk Strategies is a large U.S. insurance brokerage (property & casualty, employee benefits, private client, consulting, etc.) with specialty practices and a big national footprint.
Schedule
- Remote (US, plus noted Remote California)
- Full-time
What You’ll Do
- Support Account Managers/Producers with day-to-day client/account needs
- Manage billing and receivables activity on assigned accounts
- Maintain and update account files, databases, and records
- Help with client proposals, analysis, and presentations
- Review, prepare, and execute bonds (surety/bonding work)
- Track and manage open items lists
- Monitor and update renewal action plans/strategies for compliance
- Handle client issues and questions, escalating as needed
- Participate in client meetings or group presentations (sometimes)
What You Need
- 2 years of business experience
- Strong Excel and Word skills
- Detail-oriented, accurate, organized
- Clear communication and not afraid to ask questions
Nice to Have
- Insurance accounting experience
- Some bonding/surety exposure (they mention you may take additional insurance coursework)
Pay
Urgency line
If you apply, make your resume scream: A/R + billing support, Excel skills, tight tracking habits, and anything even vaguely insurance-related (agency, brokerage, claims, premiums, invoicing).
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
If you’re the type who loves turning chaos into a clean content engine, this is that job: you own the calendar, run the publishing machine, and prove what’s working with performance data.
About CVS Health
CVS Health (including Aetna) is focused on building a more connected and affordable health experience through care, coverage, and services that support individuals and communities.
Schedule
- Full-time, 40 hours/week
- Remote (posted in Connecticut)
- Ideal candidate resides in the Northeast and can travel occasionally for business needs
What You’ll Do
- Build and manage the enterprise content calendar with leadership
- Run publishing workflows across internal and external channels (timely, accurate, compliant)
- Partner with Communications, Marketing, HR, Legal, and other teams to align messaging
- Use audience insights and best practices to improve engagement and performance
- Support enterprise campaigns with strong content execution across channels
- Ensure brand consistency and compliance with internal standards and guidelines
- Mentor junior teammates and help strengthen team process and craft
- Track performance and report outcomes to keep content aligned with business priorities
What You Need
- 5+ years in Communications, Marketing, or related fields (agency experience is a plus)
- Strong organization and comfort in a fast-moving environment
- Ability to balance creative thinking with analytics (repurpose evergreen content well)
- Working understanding of platforms like websites, intranets, and comms channels
- Strong writing, planning, and measurement instincts
- Bachelor’s degree required (or equivalent relevant experience)
Benefits
- Pay range: $66,330 – $145,860 (base; offer varies)
- Bonus/short-term incentive eligible
- Standard CVS benefits package (medical plans, 401(k) with match, stock purchase plan, wellness programs, PTO, tuition support, etc.)
Urgency
Application window listed to close 02/11/2026.
My blunt read: this role is half editor, half air-traffic controller. If you don’t like stakeholder wrangling, deadlines, and being the person who says “no” (or “not yet”), it’ll wear you out. If you do like building order, protecting the brand, and making content actually perform, it’s a strong lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
If you’re good at getting people engaged, asking the right questions, documenting cleanly, and coordinating care across a bunch of moving parts, this is a strong remote care coordination role supporting DSNP members (Medicare + Medicaid).
About CVS Health
CVS Health (Aetna) supports members through managed care programs focused on improving outcomes, closing care gaps, and connecting people to medical and community resources.
Schedule
- Full-time, 40 hours/week
- Remote, posting is tied to Georgia
- Requires private, dedicated workspace
What You’ll Do
- Conduct annual Health Risk Surveys to help build each member’s Individual Plan of Care
- Identify and escalate new health/safety risks or service needs to the Care Manager
- Complete care coordination tasks delegated by the Care Manager within required timelines
- Flag potential quality-of-care concerns to management
- Address social determinants of health (SDoH) and connect members to resources
- Work to close preventive care and health maintenance gaps
- Track down alternate contact info for hard-to-reach members
- Use motivational interviewing to improve engagement and encourage healthier behaviors
- Document accurately and follow regulatory/accreditation requirements
- Hit metrics tied to call volume, engagement, and compliance
What You Need
- 2+ years in behavioral health, social services, or a closely related field
- Proficiency in Microsoft Office (Word, Excel, Outlook, OneNote, Teams)
- Strong written/verbal communication + professional phone presence
- Comfortable navigating multiple healthcare tech tools
- Ability to learn and work within Medicare/Medicaid managed care processes
- Dedicated, private work area at home
Preferred Qualifications
- Case management and/or discharge planning experience
- Managed care experience
- Associate’s/Bachelor’s, or non-licensed master’s level clinician background in a related human services field (preferred, not required)
Benefits
- Pay range: $21.10 – $36.78/hour (offer varies)
- CVS benefits package (medical plans, 401(k), stock purchase plan, wellness programs, PTO, etc.)
Urgency
Application window listed to close 02/27/2026.
Quick gut-check: This is not “clinical” like hands-on patient care. It’s coordination, documentation, outreach, and compliance. If you like structured workflows, helping people solve real-life barriers, and being the steady voice on the other end of the phone, it’s a good fit. If you hate metrics, repetitive outreach, or heavy documentation, it’ll grind you down.
Happy Hunting,
~Two Chicks…
Recent Comments