Infusion Center Intake Coordinator – Fully Remote

Be the person who gets patients approved, scheduled, and started without delays by owning benefits verification, test claims, and prior auth follow-through. If you’ve done home infusion intake and you can work an Eastern Time shift, this role is a solid, steady lane with real impact.

About Soleo Health
Soleo Health is a national provider of complex specialty pharmacy and infusion services delivered in the home or alternate sites of care. Their mission is to simplify complex care, and they’re known for a strong culture built on doing the right thing, creative problem-solving, and improving patients’ lives every day.

Schedule

  • Full-time, 40 hours per week
  • Must work 8:30am to 5:00pm Eastern Time
  • No weekends or holidays
  • Home infusion experience required

What You’ll Do
⦁ Process new infusion referrals from intake through readiness to start care
⦁ Verify benefits across patient insurance plans, documenting coverage for medications, supplies, and infusion services
⦁ Document key benefit details such as coinsurance, copays, deductibles, and authorization requirements
⦁ Run test claim adjudication and coordinate benefits to identify patient estimated out-of-pocket costs
⦁ Calculate estimated patient financial responsibility using benefit verification, payer contracts, and self-pay pricing when applicable
⦁ Initiate, follow up on, and secure prior authorizations, pre-determinations, and medical reviews
⦁ Obtain and compile clinical documentation needed for payer submissions
⦁ Communicate with patients, referral sources, and internal teams on referral status, coverage updates, and next steps
⦁ Support patients who need financial help by assisting with enrollment in manufacturer copay assistance programs or foundations
⦁ Generate start-of-care paperwork to move patients into treatment quickly

What You Need
⦁ High school diploma or equivalent
⦁ Home infusion prior authorization and benefits verification experience (required)
⦁ 2+ years of home infusion specialty pharmacy and/or medical intake/reimbursement experience preferred
⦁ Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines
⦁ Ability to interpret payer contract fee schedules based on NDC and HCPCS units
⦁ Strong multitasking skills to manage high referral volume while hitting productivity and quality standards
⦁ Knowledge of HIPAA regulations
⦁ Basic skills in Microsoft Excel and Word
⦁ Bonus: CPR+ experience

Benefits
⦁ $23–$27 per hour
⦁ 401(k) with match
⦁ Paid time off
⦁ No weekends or holidays
⦁ Paid parental leave options
⦁ Medical, dental, and vision insurance plans
⦁ Company-paid disability and basic life insurance
⦁ HSA and FSA options (including dependent care)
⦁ Referral bonus
⦁ Education assistance program
⦁ Annual merit-based increases

If you’ve got real home infusion chops, this is one of those roles where you can immediately make yourself valuable.

If you can work the ET shift and you’re ready to run intake like a pro, go get it.

Happy Hunting,
~Two Chicks…

APPLY HERE

Clinical Operations Specialist, Quality & Safety – Remote

Help Midi raise the bar on patient safety and clinical quality by turning chart data into real improvements. If you’re data-savvy, calm under pressure, and you care about doing healthcare the right way, this role sits right in the center of quality operations.

About Midi Health
Midi Health provides compassionate, high-quality virtual healthcare for women 40+, focused on perimenopause, menopause, and midlife health needs. The team is building modern care systems with a human-centered approach, and the Quality Team drives continuous improvement across patient safety, protocols, and workflows.

Schedule

  • Full-time, remote
  • Cross-functional role partnering closely with clinical managers and supporting organization-wide improvements
  • Tools used include QuickSight, Athena, Clarity, and Google Workspace
  • Strong preference for an active, unrestricted RN license

What You’ll Do
⦁ Collect and analyze clinical data from chart audits to identify trends, gaps, and opportunities for improvement
⦁ Use tools like QuickSight, Athena, Clarity, and Google Workspace to produce clear, actionable insights
⦁ Contribute to quality and performance improvement initiatives across the patient care team
⦁ Help develop and refine auditing resources, protocols, and guidelines to strengthen clinical practice consistency
⦁ Meet key due dates while maintaining high standards of accuracy and protocol compliance
⦁ Collaborate transparently, clarify uncertainties early, and ask for support when needed
⦁ Communicate findings and recommendations in clear written and verbal formats that help clinicians learn and improve

What You Need
⦁ Data analysis proficiency (Google Sheets required) and the ability to interpret and articulate findings clearly
⦁ Ability to manage multiple projects independently, pivot mid-stream, and stay organized in a fast-paced environment
⦁ Comfort giving and receiving feedback in real time with a growth mindset
⦁ Empathy and thoughtful decision-making that considers multiple perspectives
⦁ Fluency in written and spoken English
⦁ Strong plus: experience with chart audits, quality assessments, patient safety, and process improvement in healthcare
⦁ Strongly preferred: active, unrestricted RN license

Benefits
⦁ Fully remote work environment
⦁ High-impact role improving patient safety and clinical quality
⦁ Cross-functional visibility with opportunities to influence workflows and technology improvements

If you like the idea of being the person who spots the pattern, fixes the system, and helps clinicians deliver safer care, this is your lane.

Happy Hunting,
~Two Chicks…

APPLY HERE

Certified Medical Assistant – Remote

Midi is looking for a high-output, patient-first Certified Medical Assistant who can handle a heavy prior authorization load while keeping communication kind, calm, and professional. If you’re fluent in Athenahealth, fast in CoverMyMeds, and you can manage multiple moving parts without dropping accuracy, this one is for you.

About Midi Health
Midi Health provides compassionate, high-quality virtual care for women 40+, focused on perimenopause, menopause, and other midlife health needs. They lead with empathy and trust, and they rely on organized self-starters who can work independently in a fully remote environment.

Schedule

  • Full-time, remote
  • 40 hours per week, non-exempt
  • Shifts available Monday to Friday (includes 30-minute unpaid lunch)
    • 9:00am to 5:30pm PST
    • 10:00am EST
    • 11:00am EST
    • 12:00pm EST
  • Pay: $22/hour

What You’ll Do
⦁ Maintain accurate and complete patient records
⦁ Communicate with empathy and professionalism across phone, video, email, Slack, text, and patient portal messaging
⦁ Complete a high volume of prior authorizations with accuracy and urgency
⦁ Perform clinical administrative functions within scope of certification
⦁ Follow provider instructions and manage follow-through on pharmacy refills, lab results, medical records requests, phone messages, and patient message responses
⦁ Stay fully compliant with HIPAA and protect all patient health information (PHI)

What You Need
⦁ Current National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA required
⦁ Prior experience using CoverMyMeds required
⦁ Experience submitting prior authorizations for weight loss medications (electronically and by phone) required
⦁ 3+ years of Medical Assistant experience post-externship (telehealth or remote experience is a strong plus)
⦁ 2+ years of current Athenahealth outpatient EMR experience required (and 5+ years total EMR experience)
⦁ Strong organization, attention to detail, and the ability to work independently with minimal supervision
⦁ Patient-first mindset with consistent professionalism and a calm tone under pressure

Benefits
⦁ Medical, dental, and vision insurance
⦁ 401(k)
⦁ Fully remote work-from-home environment

This is not a “light admin” MA job. It’s a real production role with real volume, and Midi needs someone who can run their lane without constant supervision.

If you’re fast, accurate, and genuinely kind to patients even on the busy days, go get it.

Happy Hunting,
~Two Chicks…

APPLY HERE

Contract Billing Specialist – Remote

Help Midi Health keep telehealth billing clean, compliant, and paid. If you know medical billing codes, can work denials like a detective, and you’re comfortable inside Athena, this role puts you right in the revenue cycle engine of a fast-growing women’s health company.

About Midi Health
Midi Health provides compassionate, high-quality virtual healthcare for women 40+, focused on perimenopause, menopause, and midlife health needs. They’re building a modern care experience that’s accessible, human-centered, and designed to scale.

Schedule

  • Fully remote (WFH)
  • Shift options: Monday to Friday 11:00am to 7:00pm EST or 8:00am to 4:30pm PST
  • Hourly rate: $23–$25/hour (depending on experience)
  • Must be authorized to work in the U.S. with no current or future visa sponsorship

What You’ll Do
⦁ Use Athena expertise to troubleshoot telehealth claims while staying compliant with coding guidelines, payer requirements, and regulations
⦁ Support patients with insurance coverage, eligibility, and benefits before telehealth appointments
⦁ Help patients understand their financial responsibilities and payment options at Midi
⦁ Manage and collect patient accounts receivable (AR), including follow-up on outstanding balances, denials, and insurance claims
⦁ Participate in audits and billing data reviews to spot discrepancies, trends, and revenue cycle performance issues
⦁ Collaborate with insurance companies and third-party billing vendors to resolve billing and coding disputes and improve reimbursement outcomes
⦁ Track and meet KPIs related to billing performance and revenue cycle metrics
⦁ Join cross-functional projects aimed at improving patient experience, optimizing RCM workflows, and streamlining billing through better technology

What You Need
⦁ 2–3 years of medical billing and coding experience
⦁ 2–3 years of patient accounts receivable (AR) collections experience
⦁ Experience with Athena or similar billing platforms, including statements, payment plans, and balance negotiations
⦁ Working knowledge of CPT, ICD-10, and HCPCS coding guidelines
⦁ Familiarity with Zendesk or similar customer support tools
⦁ Strong attention to detail and a problem-solving mindset
⦁ Telehealth billing experience strongly preferred

Benefits
⦁ Competitive hourly pay ($23–$25/hour)
⦁ Fully remote work environment
⦁ Fast-paced startup setting with cross-functional visibility and impact

This is the kind of role where the wins are real: less leakage, fewer denials, faster payments, smoother patient experience.

If you’re solid in Athena and you like turning billing mess into clean resolution, make your move.

Happy Hunting,
~Two Chicks…

APPLY HERE

Clinical Systems Specialist – Remote

Be the person who makes AthenaOne actually work for clinicians, not against them. If you love optimizing workflows, building smart documentation tools, and teaching people without making them feel dumb, Midi is handing you a high-impact role at the center of the org.

About Midi Health
Midi Health is a fast-growing digital healthcare practice built around kind, human-centered care. They’re scaling modern clinical operations in a fully remote environment, with a strong focus on better systems, better workflows, and better patient and clinician experiences.

Schedule

  • Full-time, remote
  • Salary range: $80,000–$100,000 (depending on experience and location)
  • Must be authorized to work in the U.S. now and in the future (no sponsorship)
  • Application window closes: Friday, October 10 at 5:00 PM EDT

What You’ll Do
⦁ Manage user lifecycle processes across systems: account creation, permissions, provisioning, and deactivation
⦁ Identify EHR workflow pain points and lead optimization projects with clinical and IT partners
⦁ Customize AthenaOne documentation tools to streamline care delivery, including macros, encounter plans, order sets, and documentation accelerators
⦁ Use EHR analytics to spot training needs and guide optimization priorities
⦁ Design and deliver training for new users, upgrades, and workflow changes in partnership with Learning & Development
⦁ Create training materials: job aids, quick-reference guides, and e-learning content
⦁ Provide hands-on user support for clinicians navigating documentation and EHR workflows
⦁ Support go-lives, system upgrades, testing, validation, and small-scale project rollouts
⦁ Serve as the bridge between users and Midi’s product, engineering, and Athena support teams
⦁ Manage EHR-related Slack channels, respond quickly, and keep communication organized and useful
⦁ Track issues in a ticketing system, prioritize, route complex requests, and ensure timely resolution
⦁ Share updates, tips, known issues, and resources to keep the team aligned

What You Need
⦁ Strong AthenaOne expertise, including reporting and optimization tools
⦁ Proven experience training clinicians across roles and skill levels, including NPs and physicians
⦁ Ability to explain complex concepts simply, with patience and clarity
⦁ Strong workflow instincts, you can spot inefficiencies and fix them using the tools available
⦁ Comfort working cross-functionally with clinical, product, and operations teams
⦁ Service mindset and strong follow-through, especially in a fast-moving environment
⦁ Bachelor’s degree in healthcare or related field preferred
⦁ Startup experience and remote training experience are both valued

Benefits
⦁ Competitive salary range ($80K–$100K)
⦁ Fully remote environment
⦁ High-visibility work with immediate impact across teams

This role is for the person everyone pings when things get messy, and you actually like that.

If AthenaOne is your playground and training is your superpower, don’t sit on it.

Happy Hunting,
~Two Chicks…

APPLY HERE