by Terrance Ellis | Dec 4, 2025 | Uncategorized
Help patients navigate their health from the comfort of home. This full-time remote Patient Care Coordinator role is perfect if you have hands-on healthcare experience and want to support patients, providers, and pharmacies over the phone instead of at the front desk or bedside.
About Carenet Health
Carenet Health partners with health plans, providers, and employers to support patients across every step of the healthcare journey. Their teams handle millions of interactions each year, helping people understand benefits, get the right level of care, and feel supported in moments that matter. As a Patient Care Coordinator, you will be one of the first voices callers hear.
Schedule
- Full-time, remote position
- Must be able to work mid day and evening hours with alternating days off
- Some night or later shifts may be required based on business needs
- Work from a quiet, private home office with a reliable internet connection
- Must be able to provide two 22 inch monitors with HDMI and Display ports
What You’ll Do
- Answer inbound calls from patients, family members, providers, pharmacies, and health plan members
- Support callers who may be ill or in urgent situations with calm, clear communication
- Help members understand and use their health insurance benefits
- Assist with tasks like changing primary care providers, locating urgent care clinics, and supporting prescription authorizations
- Provide initial triage support and assign priority for Registered Nurses to follow up with clinical advice
- Respond to questions about benefits, claims, appeals, and authorizations
- Accurately document all interactions in the system while navigating multiple screens
- Follow scripts, workflows, and quality expectations to ensure safe, consistent support
What You Need
- High school diploma or GED
- Healthcare experience required, such as medical front office, PBX or 911 operator, medical assistant, nursing assistant, or similar
- Strong computer skills including data entry, screen navigation, and typing
- Experience with Microsoft Outlook and Word
- Excellent customer service skills with a calm, professional phone presence
- Strong verbal and written communication with clear grammar and tone
- Demonstrated empathy, patience, and compassion when speaking with callers
- Ability to work mid day and night schedules as assigned
- Ability to work from a quiet, private space at home and supply two 22 inch monitors with HDMI and Display ports
Benefits
- $15.00 per hour starting pay
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Flexible spending accounts (FSAs)
- Employee wellness programs
- Training and ongoing coaching
- Career development and internal growth opportunities
Healthcare needs do not wait, and neither should you. If you have real patient facing experience and a heart for service, this is your cue to step in.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 4, 2025 | Uncategorized
Help patients from home while keeping your clinical skills sharp. This fully remote bilingual RN role lets you use your high-acuity experience to triage, educate, and guide patients by phone and online instead of at the bedside.
About Carenet Health
Carenet Health partners with over 250 health plans and health systems to deliver telehealth, nurse triage, and virtual care support to patients nationwide. Their clinical teams handle thousands of interactions each day, helping people make safe, informed decisions about their health. As a Bilingual RN, you’ll be part of that front line, providing evidence-based care in a less physically demanding, work-from-home setting.
Schedule
- Full-time, 36–40 hours per week
- Work-from-home, remote position (home office must meet tech/workspace standards)
- Schedule includes at least 2 weekend days every 2 weeks (weekend and off-hour differentials may apply depending on shift)
- Initial training: 2–4 weeks, first 2 weeks during daytime hours, 100% attendance required
- Must be able to complete online assessments as part of the hiring process
What You’ll Do
- Provide telephonic and virtual clinical triage to patients and health plan members using evidence-based protocols
- Independently make clinical decisions on routine patient care matters within your scope of practice
- Assess symptoms, determine appropriate level of care, and direct callers to the right setting or resources
- Deliver health education and coaching to help patients make safer, smarter health decisions
- Communicate with clients and internal teams as needed via phone and digital channels
- Document all patient and member interactions in the clinical/triage software in real time
- Monitor your own performance metrics and participate in regular coaching to improve quality and efficiency
What You Need
- Current, unrestricted multi-state (compact) RN license in one of these states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, or WY
- Willingness and ability to obtain additional state licenses as required
- Bilingual in English and Spanish (required)
- Minimum 3 years of recent direct patient care experience as an RN
- High-acuity background strongly preferred (ICU, CCU, ER, med-surg, telemetry, tele-health, or telephonic triage)
- Minimum of an associate degree or diploma in nursing; BSN preferred
- Strong critical thinking skills and comfort making clinical decisions without in-person assessment
- Excellent communication skills and the ability to build rapport virtually with diverse patient populations
- Reliable home office environment that meets company technical requirements for remote work
Benefits
- Fully remote, work-from-home RN role
- Opportunity to keep clinical skills sharp without bedside lifting and physical strain
- Competitive compensation with full-time hours
- Shift differentials possible for certain schedules (per employer policy)
- Paid virtual training and ongoing coaching
- Chance to work with a fast-growing telehealth organization and advance your remote nursing career
If you meet the clinical and bilingual requirements, this is one of those roles you do not sit on.
Your next nursing chapter can start from your living room instead of the hospital floor.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 4, 2025 | Uncategorized
If you want a fully remote healthcare role where you help patients every day without setting foot in a clinic, this one checks a lot of boxes. Support patients with their radiology appointments from home while earning steady income and building your healthcare contact center experience.
About Carenet Health
Carenet Health partners with health plans, providers, and employers to deliver patient support, nurse triage, and healthcare navigation services nationwide. Their teams help patients understand and access the care they need, using technology and compassion to improve every interaction. As a Radiology Scheduler, you become part of the front line of that experience.
Schedule
- Remote, work from home anywhere in the United States
- Regular full time role
- Primary shift: 10:00 a.m. CST (must be amenable to this schedule)
- Requires a quiet, professional home workspace
- Reliable high speed internet connection required (satellite and 5G are not acceptable)
- Must be able to provide two 22 inch monitors with both HDMI and Display ports
- Class start date listed as December 31, 2025
What You’ll Do
- Schedule radiology appointments such as mammograms, ultrasounds, MRIs, and CT scans
- Make outbound calls to patients to schedule or confirm imaging appointments
- Answer questions and handle concerns related to patient imaging needs
- Document all patient and member interactions in the scheduling and management software
- Follow established processes, scripts, and quality standards on every call
- Participate in regular coaching sessions to improve metrics and performance
What You Need
- High school diploma, GED, or equivalent
- At least 6 months of general business experience, preferably in a customer service environment
- Healthcare background in a clinical setting or healthcare contact center is required
- Ability to type at least 35 words per minute
- Comfortable using Windows PC, Microsoft Outlook, Word, and Excel
- Strong problem solving skills and attention to detail
- Reliable high speed internet connection (no satellite or 5G connections)
- Ability to provide two 22 inch monitors with HDMI and Display ports
- Comfort working from home in a focused, distraction free environment
Benefits
- Pay rate: 16 dollars per hour
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Flexible spending accounts (FSAs)
- Employee wellness programs
- Career development and growth opportunities
Roles like this remote radiology scheduler position tend to move fast, especially with a clear start date and solid benefits.
If this sounds like your lane, do not overthink it. Apply and let them decide.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 4, 2025 | Uncategorized
Help train and support a national remote customer service team from home. If you love building training that actually sticks and enjoy coaching new hires as they grow, this Training Specialist role with American Specialty Health lets you do that full time in a stable, remote setup.
About American Specialty Health
American Specialty Health is a national healthcare services company that partners with health plans, employers, and practitioners to help people live healthier, longer lives. They support large call center and operations teams across the country and invest heavily in quality, compliance, and member experience. As a Training Specialist on the ASHCare Managed Services team, you will be right in the middle of that mission, shaping how agents learn and perform.
Schedule
- Full time, remote role within the United States
- Work from home with company provided equipment
- Must have a dedicated home workspace
- Stable high speed internet required, minimum 50 Mbps download and 10 Mbps upload (100/20 recommended)
- Standard weekday schedule with live virtual training sessions and meetings
What You’ll Do
- Design, develop, and deliver training for new hires and existing ASHCare Managed Services team members using adult learning best practices and models like ADDIE
- Perform needs assessments and review performance data to spot skill gaps and recommend training solutions
- Maintain and update a training catalog, materials, and resources, with regular review cycles
- Collect feedback and track training results, including trainee satisfaction and performance outcomes
- Build role plays, learning objectives, and interactive exercises that prepare agents for real calls
- Support new hires through onboarding, monitor their progress, and provide detailed feedback to leadership
- Handle or support escalated calls during training and coach agents on how to manage difficult interactions
- Partner with leadership, knowledge management, sales, and clinical teams to align training with products, programs, and policy updates
- Participate as a subject matter expert for new program launches and help create related training content
- Stay current on training best practices, tools, and technologies and bring fresh ideas into the program
What You Need
- High school diploma required
- At least 1 year of recent experience in a call center customer service role
- Prior training, facilitation, or supervisory experience strongly preferred
- Strong verbal and written communication skills and confidence presenting to small and large groups
- Proficiency with Microsoft Office and collaboration tools, including Word, Excel, PowerPoint, SharePoint, and Teams
- Ability to lead and support people with different backgrounds and learning styles
- Strong organization, time management, and multitasking skills in a fast moving environment
- Comfort working remotely, staying engaged, and managing your own daily structure
- Ability to maintain strict confidentiality and follow company policies and procedures
Benefits
- Salary range: 45,000 to 50,000 dollars annually, depending on experience
- Remote work from home with company equipment provided
- Comprehensive benefits package that typically includes medical, dental, vision, and retirement options
- Paid time off and paid holidays
- Ongoing training, development, and opportunities to grow in the organization
Training roles like this do not stay open long, especially fully remote ones with solid pay and benefits. If this sounds like your lane, move on it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 4, 2025 | Uncategorized
Help keep healthcare payments accurate behind the scenes from the comfort of home. If you like digging into details, solving payment discrepancies, and working independently on a focused workload, this remote reconciliation role might fit you perfectly.
About American Specialty Health
American Specialty Health (ASH) partners with health plans, employers, and members to promote healthier, longer lives through specialty health and fitness programs. They support large national networks using data, technology, and strong operations. As a Sr Reconciliation Representative, you’ll support that mission by making sure claims are reconciled and paid correctly.
Schedule
- Full-time, remote role within the United States
- Work-from-home with company-provided equipment
- Must have a designated, quiet home workspace
- Reliable high-speed internet required (minimum 50 Mbps download / 50 Mbps upload)
- Standard weekday schedule; must be available for virtual meetings and trainings as needed
What You’ll Do
- Reconcile 2-step claims and payments from health plan payors according to Explanations of Benefits (EOBs)
- Manually reconcile claims from paper EOBs and spreadsheets
- Contact health plans to check claim status, resolve underpayments, and request reprocessing of claims denied in error
- Use health plan and TPA websites to verify claim status and reconcile outstanding items
- Work aged, unreconciled, rejected, and 14-day reports to clear open claims
- Document detailed notes in internal systems (IHIS) and any assigned spreadsheets
- Flag and report trends in invalid denials from TPAs or health plans to leadership
- Meet department production and quality standards consistently
- Maintain strict confidentiality of all claims and member-related information
- Participate in required team meetings and trainings and support claims teammates as needed
What You Need
- High school diploma or GED required
- 2+ years’ experience with claims processing, reconciliation, or related healthcare billing preferred
- Basic computer, typing, and 10-key skills
- Knowledge of Microsoft Word and Excel
- Familiarity with managed care concepts (HMO, PPO, TPA provisions) is helpful
- Strong listening and interpersonal communication skills
- Ability to organize, prioritize, and manage multiple tasks in a changing environment
- Comfortable working independently in a remote setting with frequent interruptions
- Solid problem-solving skills and accuracy in reviewing numbers and documentation
- Ability to maintain strict confidentiality in all work
Benefits
- Pay: $17/hour (remote, WFH role)
- Company-provided technology and remote training
- Comprehensive benefits package (may include health, dental, vision, retirement, paid time off, and more, per company policy)
- Stable, operations-focused role with clear productivity and quality expectations
This one is a solid fit if you like quiet, focused work that still has a direct impact on getting claims paid correctly. Don’t overthink it. If the claims/healthcare world is familiar or interesting to you, move on it.
Happy Hunting,
~Two Chicks…
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