Patient Support Operations Manager – Remote

Lead with empathy and systems thinking to improve how thousands of patients find and connect with mental health care.

About Rula
Rula is redefining how mental health care is delivered and experienced. We treat the whole person—combining evidence-based care with compassionate, accessible support. Certified as a 2025 Great Place to Work® in both the U.S. and India, we’re a fully remote team committed to inclusivity, equity, and innovation in mental health care. Our mission: to make mental wellness a foundational part of every life.

Schedule

  • Full-time
  • 100% Remote (U.S.-based only)
  • No weekend or on-call requirement

What You’ll Do

  • Lead the Appointments & Matching team, ensuring patients are efficiently connected to the right therapists
  • Manage and develop a large team of patient support agents and Tier 3 specialists
  • Own processes around scheduling, first visit resolution, and cross-functional improvements
  • Build and optimize workflows, SOPs, and team performance metrics
  • Drive process mapping, performance tracking, and operational scalability
  • Collaborate across departments to ensure a seamless and supportive patient journey

What You Need

  • 5+ years of experience in customer support, including 3+ years in a leadership role
  • Track record of managing high-volume teams and improving support operations
  • Expertise in process mapping, CSAT/DSAT survey analysis, and cross-functional project management
  • Ability to develop and document workflows independently
  • Strong collaboration and communication skills across technical and non-technical teams

Preferred (Not Required)

  • Experience in mental health, healthcare, or startup environments
  • Familiarity with Zendesk, CRM tools, Google Sheets, SQL, and BI platforms (Looker, Tableau, etc.)
  • Background managing multi-channel support teams (phone, chat, email)
  • Passion for creating patient-centered support systems

Benefits

  • $136.2K–$152.2K base salary with equity (no bonus structure)
  • Fully remote with flexible hours to promote work-life balance
  • Medical, dental, vision, life, and disability insurance
  • FSA/HSA and 401(k) access
  • Generous PTO plus two annual company-wide self-care shutdowns
  • Paid parental leave for all parents (birthing, non-birthing, adoption, fostering)
  • Employee Assistance Program (EAP) and mental health support
  • Stipends for home office setup and department gatherings
  • Wellness events and active employee resource groups

If you’re ready to lead a mission-driven support team that’s transforming lives through mental health care access—this is your moment.

Happy Hunting,
~Two Chicks…

APPLY HERE

Revenue Cycle Specialist – Remote

Use your billing expertise to improve patient care and drive revenue—all from the comfort of home.

About Infinx
Infinx is a fast-growing company helping healthcare providers solve revenue cycle challenges through automation and intelligence. We work with physician groups, hospitals, dental groups, and pharmacies to ensure timely, accurate reimbursement and streamlined operations. Certified as a 2025 Great Place to Work® in both the U.S. and India, Infinx fosters a high-trust, high-performance workplace culture built on inclusivity and innovation.

Schedule

  • Full-time
  • 100% Remote (U.S.-based)
  • Reports to the Office Manager

What You’ll Do

  • Submit accurate insurance claims and reduce denials by verifying coding and billing information
  • Resolve account discrepancies and ensure patient records reflect correct insurance data
  • Analyze and appeal denied claims in a timely manner
  • Communicate with patients to resolve billing issues and collect payments
  • Maintain compliance with HIPAA and all federal/state billing regulations
  • Work cross-functionally to meet team performance goals

What You Need

  • High school diploma or equivalent
  • At least 1 year of experience in insurance AR and post-claim follow-up
  • Familiarity with physician billing (preferred)
  • Working knowledge of medical terminology and the insurance industry
  • Strong communication, organization, and time-management skills
  • Proficient in Microsoft Office and medical billing software

Benefits

  • 401(k) Retirement Savings Plan
  • Medical, dental, and vision coverage
  • Paid time off and holidays
  • Employee Assistance Program (EAP), pet care coverage, and discounts
  • A supportive, inclusive work environment with room to grow

Help shape a smoother billing experience for patients while building your future with one of healthcare’s most innovative teams.

Happy Hunting,
~Two Chicks…

APPLY HERE

Account Recievable Specialist – Remote

Join a revenue cycle team where innovation meets impact, and your expertise drives real financial results.

About Ni2 Health (an Infinx Company)
Ni2 Health is a fast-growing healthcare tech company breaking the mold in revenue cycle management. Now part of Infinx—recently named a 2025 Great Place to Work® in both the U.S. and India—Ni2 rewards fresh thinking, collaboration, and growth-minded talent. We serve clients through a service-based model that bridges clinical and financial operations to improve outcomes and maximize revenue.

Schedule

  • Full-time
  • 100% Remote (U.S.-based)
  • Applicants must submit a full CV, cover letter, and updated resume

What You’ll Do

  • Manage the end-to-end revenue cycle process, including billing, collections, and denial management
  • Troubleshoot and resolve issues affecting reimbursement and cash flow
  • Collaborate across clinical and financial teams to streamline workflows
  • Analyze metrics and reports to identify performance trends and opportunities
  • Ensure adherence to revenue cycle best practices and compliance standards
  • Take on additional responsibilities as assigned

What You Need

  • High school diploma required; college degree preferred
  • 5+ years of experience in AR or revenue cycle management
  • Knowledge of coding guidelines and payer reimbursement methodologies
  • Experience with Epic systems and payer contract negotiation
  • Proficiency in Microsoft Excel and Outlook
  • Strong written and verbal communication
  • Self-starter with excellent organizational and time management skills
  • Aligned with the core values of Team, Integrity, Growth, and Innovation

Benefits

  • Competitive hourly wage based on experience
  • Full benefits including 401(k) with company match
  • Progressive PTO policy with paid holidays
  • Opportunities for growth, learning, and mentorship
  • A remote-first culture built on trust, inclusion, and excellence

If you’re ready to drive revenue improvement in healthcare while growing your career in a flexible, high-performance culture—this is your role.

Happy Hunting,
~Two Chicks…

APPLY HERE

Coordinador/a de Proyectos, Alfabetización Básica K-8, Bilingüe (Contrato) – Remoto

¿Hablas español con fluidez y te apasiona la educación? Este rol remoto es tu puerta de entrada al mundo de la gestión de proyectos editoriales.

Acerca de Amplify
Desde el año 2000, Amplify ha sido pionera en la educación K–12, liderando el desarrollo de currículos de próxima generación. Con programas esenciales y complementarios en ELA, matemáticas y ciencias, impactamos a más de 15 millones de estudiantes en los 50 estados. Nuestra misión es equipar a los educadores con herramientas poderosas y contenido riguroso que inspira el pensamiento crítico y creativo de cada estudiante.

Horario

  • Tiempo completo
  • 100 % remoto dentro de EE. UU.
  • Contrato hasta el 29 de mayo de 2026

Lo Que Harás

  • Coordinar tareas diarias para proyectos impresos y digitales en ELA y SLA
  • Crear y monitorear cronogramas de desarrollo, preproducción y producción
  • Asegurar la puntualidad de entregas con socios internos y externos
  • Documentar riesgos, problemas, decisiones y cambios de alcance
  • Participar en reuniones de estado, tomar notas y dar seguimiento
  • Apoyar la gestión de archivos y revisiones de facturas de proveedores
  • Proponer mejoras de procesos cuando sea apropiado

Lo Que Necesitas

  • Más de 2 años de experiencia en coordinación de proyectos o función similar
  • Grado universitario o experiencia equivalente
  • Fluidez en español (oral y escrito)
  • Excelentes habilidades organizativas, gestión de tiempo y comunicación
  • Capacidad para trabajar con múltiples proyectos y equipos simultáneamente

Beneficios

  • Rol totalmente remoto con impacto nacional
  • Salario competitivo por hora: $35–$40
  • Participación en proyectos educativos de alto impacto
  • Experiencia valiosa para una carrera en gestión de proyectos
  • Ambiente de trabajo inclusivo y colaborativo

Haz que tu carrera crezca mientras contribuyes a transformar la educación. Este es tu momento.

Caza feliz,
~Two Chicks…

APLICA AQUÍ

Accounts Payable Assistant – Remote

Support a leading national brand with your finance skills in this fully remote AP role.

About Ferrellgas
Ferrellgas is one of the top propane suppliers in the U.S., known for delivering dependable service and building meaningful customer relationships. With a long-standing reputation for warmth and trust, we’re proud to offer more than fuel—we provide peace of mind. Recognized by Forbes as one of America’s Best Employers, we’re committed to supporting our team with growth, flexibility, and industry-leading benefits.

Schedule

  • Full-time
  • Remote (within the U.S.)
  • Must be authorized to work in the U.S. without current or future sponsorship

What You’ll Do

  • Process and enter payable invoices accurately and on time
  • Research and resolve invoice discrepancies and vendor issues
  • Input invoice data manually or via uploads in internal systems
  • Support company employees in understanding invoice, expense, petty cash, and P-card policies
  • File, scan, and index department documentation
  • Assist with audits by preparing requested reports and documentation
  • Meet department goals and deadlines

What You Need

  • Associate’s degree preferred or equivalent experience
  • 2+ years of experience in Accounts Payable or Finance
  • Intermediate to advanced Excel skills (Cognos and PeopleSoft a plus)
  • Strong attention to detail and problem-solving abilities
  • Ability to work independently and effectively in a remote setting
  • Excellent communication and customer service skills
  • U.S. work authorization required (no sponsorship offered)

Benefits

  • Medical, dental, and vision insurance
  • Company-paid life, AD&D, short-term and long-term disability
  • 401(k) with company match
  • Paid time off and parental leave
  • Employee Stock Ownership Plan (ESOP)
  • Health savings and flexible spending accounts
  • Tuition reimbursement and wellness programs
  • Employee discounts and referral bonuses

Be part of a team that fuels more than homes—we fuel memories. Bring your attention to detail and team spirit to Ferrellgas.

Happy Hunting,
~Two Chicks…

APPLY HERE