by Terrance Ellis | Oct 28, 2025 | Uncategorized
Bring your systems mindset to a global leader in fertility and family care. Carrot is seeking a Senior Product Content Operations Specialist to design and optimize the tools, workflows, and governance that power our member content across 170+ countries.
About Carrot
Carrot is a worldwide fertility and family care platform trusted by leading employers, health systems, and health plans. With localized support in 25+ languages, Carrot helps members through preconception, IVF, adoption, pregnancy, menopause, and beyond. Recognized by Fast Company, Modern Healthcare, Inc., and Fortune as an innovator and top workplace, Carrot combines clinical excellence with human-centered care to deliver better outcomes and industry-leading cost savings.
Schedule
- Full-time, remote (U.S.-based)
- Cross-functional collaboration across Product, UX, Engineering, and Operations
What You’ll Do
- Design and manage scalable systems for content development, management, and governance
- Partner with localization and engineering teams to strengthen translation and localization workflows
- Run audits to update assets, close gaps, and reduce risk
- Build frameworks to track content performance and inform decisions with data
- Train and support team members on tools, workflows, and status visibility
- Partner across Brand, UX, and Product to maintain content integrity across channels
- Lead cross-functional initiatives, balancing priorities and aligning stakeholders
What You Need
- 5+ years in program management with proven product content operations success
- Expertise in headless CMS platforms (Contentful strongly preferred)
- Background in information architecture, taxonomies, and knowledge management
- Experience with content audits, asset maintenance, and technical documentation
- Ability to guide teams through workflow/tool adoption
- Comfort collaborating with engineers and cross-functional partners
Preferred Skills
- Proficiency with analytics tools (Tableau, Heap)
- Experience using AI tools and automation to scale operations
- Background in translation and localization for global products
- Strong organizational and communication skills
Benefits
- Salary range: $120,000 – $150,000 (based on experience)
- Health, dental, and vision coverage
- Retirement savings plans
- Paid parental leave and family-forming assistance
- Short- and long-term incentives
- Comprehensive wellness benefits and PTO
- Equity opportunities
Carrot is a certified Great Place to Work, recognized globally for innovation and impact. Join a mission-driven company helping families through life’s most meaningful moments.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 28, 2025 | Uncategorized
Start your career in healthcare revenue cycle with a fast-growing, award-winning company. Infinx is looking for an entry-level Revenue Cycle Specialist to help streamline billing processes, reduce denials, and support patients through clear communication and accuracy.
About Infinx
Infinx partners with physician groups, hospitals, pharmacies, and dental organizations to solve complex revenue cycle challenges with automation and intelligence. Certified as a 2025 Great Place to Work® in both the U.S. and India, Infinx fosters a diverse and inclusive workplace that values collaboration, growth, and innovation.
Schedule
- Full-time, remote position
- Flexible hours available depending on business needs
What You’ll Do
- Submit accurate insurance claims and resolve denials to ensure timely payment
- Review patient accounts for accuracy and resolve discrepancies in balances
- Appeal denied claims and identify trends to improve claim success rates
- Communicate with patients to explain bills, resolve issues, and process payments
- Adhere to HIPAA and all compliance guidelines for medical billing
- Collaborate with team members to meet daily, weekly, and monthly performance goals
What You Need
- High school diploma or equivalent
- At least 1 year of insurance AR or post-claim follow-up experience
- Knowledge of medical terminology and insurance billing processes
- Physician claim billing experience preferred
- Proficiency with computer applications, including Microsoft Office
- Strong attention to detail, organization, and communication skills
Benefits
- Pay range: Competitive hourly rate (based on experience)
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement savings plan
- Paid time off and paid holidays
- Pet care coverage, Employee Assistance Program (EAP), and employee discounts
- Inclusive, collaborative work culture with growth opportunities
Join a company that empowers its people while transforming the healthcare revenue cycle with innovative technology.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 28, 2025 | Uncategorized
Join a fast-growing legal tech startup that’s redefining the court reporting industry. As a Billing Assistant at Steno, you’ll play a key role in supporting accurate, high-volume billing while working with a collaborative, fast-paced team.
About Steno
Founded in 2018, Steno is revolutionizing litigation and court reporting with cutting-edge technology, flexible payment solutions, and concierge-level customer service. Our team brings diverse experience from legal, technology, operations, and finance. Guided by our values—be highly reliable, constantly innovate, and operate with a hospitality mindset—we’re setting new standards for the industry.
Schedule
- Full-time, remote role
- Must be located in Central or Eastern time zones
What You’ll Do
- Process high-volume provider invoices with accuracy and speed
- Support billing managers and associates on projects and organizational tasks
- Communicate effectively with internal and external teams via email, phone, and chat
- Deliver excellent customer service to providers and clients
- Help streamline billing workflows by identifying and suggesting process improvements
What You Need
- 1+ years of billing, invoicing, or data entry experience (legal or court reporting a plus)
- Proficiency with Mac/PC systems, Google Workspace, and Slack (wiki platform knowledge a bonus)
- Strong attention to detail and organizational skills
- Ability to work independently in a fast-paced remote environment
- Eagerness to grow with a scaling startup and take on new challenges
Benefits
- Pay range: $20 – $23 per hour
- Health, vision, and dental insurance (for employees and dependents)
- Mental health and wellness benefits
- Flexible PTO for work-life balance
- Equity options for all employees
- Home office setup and monthly internet/phone stipend
Join a billing team that thrives on accuracy, innovation, and collaboration—where every day brings new challenges and opportunities to grow.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 28, 2025 | Uncategorized
Bring your bilingual skills and customer service expertise to a role that helps patients access the care they need. This position is vital to patient scheduling and requires fluency in both English and Spanish.
About Ensemble Health Partners
Ensemble Health Partners is a nationally recognized leader in revenue cycle management solutions for hospitals and health systems. Named a multi-time Best in KLAS winner, a Fortune Best Workplace in Healthcare, and a Top Workplace for Remote Work, Ensemble is known for innovation, collaboration, and a people-first culture. We empower associates to grow their careers while making a real impact in healthcare.
Schedule
- Full-time, remote role (Miami, FL area)
- Standard business hours with flexibility based on patient and client needs
What You’ll Do
- Provide world-class customer service by scheduling patient appointments and supporting admission processes
- Verify insurance coverage, authorizations, and benefits for scheduled services
- Apply knowledge of billing, payments, and denials to support patient access
- Communicate clearly and effectively with patients, providers, and insurance representatives
- Use multiple computer systems and dual screens to manage scheduling workflows
- Maintain accuracy while multitasking in a fast-paced environment
What You Need
- High school diploma required; associate degree preferred
- Must be bilingual (English & Spanish)
- 1–2 years of healthcare or scheduling experience preferred
- Knowledge of medical terminology, CPT, or procedure codes
- Strong communication, customer service, and critical thinking skills
- Intermediate proficiency in Microsoft Word, Excel, and PowerPoint
- Certified Revenue Cycle Representative (CRCR) required within 9 months of hire
Benefits
- Pay range: $15.75 – $20.90 per hour, based on experience
- Comprehensive health, dental, and vision benefits
- Tuition reimbursement and paid professional certifications
- Bonus incentives and recognition programs
- Generous PTO and paid holidays
- Career growth opportunities within a supportive, award-winning culture
Join an organization that values people first and gives you the tools to succeed in healthcare.
Take the next step in your career while making a difference for patients every day.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 28, 2025 | Uncategorized
Lead a high-performing billing team with one of the most recognized revenue cycle management companies in healthcare. This role combines leadership, strategic planning, and operational oversight to ensure billing accuracy, efficiency, and client satisfaction.
About Ensemble Health Partners
Ensemble Health Partners is a nationally recognized provider of technology-enabled revenue cycle management solutions for hospitals, health systems, and physician groups. Named a multi-time Best in KLAS winner and a Fortune Best Workplace in Healthcare, Ensemble is known for innovation, collaboration, and people-first culture. We empower associates to grow professionally while keeping communities healthy by keeping hospitals healthy.
Schedule
- Full-time, remote role (nationwide)
- Occasional travel may be required for client assessments or on-site support
What You’ll Do
- Manage and develop billing department staff, including hiring, onboarding, training, and performance management
- Support team members with billing challenges and process questions
- Oversee workflow, track productivity, and ensure billing quality standards are met
- Report on key performance indicators and hold the team to industry benchmarks
- Lead huddles and coaching sessions to address evolving training needs
- Partner with leadership on strategic planning and continuous process improvement
- Review, update, and implement policies and procedures to support organizational goals
What You Need
- 3–5 years of billing or revenue cycle management experience
- Leadership experience with direct oversight of associates and supervisors
- Knowledge of EMR and clearinghouse systems preferred
- Experience with physician revenue cycle strongly desired
- Strong decision-making, coaching, and problem-solving skills
- Ability to travel occasionally as needed
Benefits
- Salary range: $62,500 – $119,700 annually, based on experience
- Comprehensive health, dental, and vision insurance
- Tuition reimbursement and paid professional certifications
- Quarterly and annual incentive programs
- Generous PTO and paid holidays
- Career advancement opportunities with a nationally awarded organization
This is your opportunity to lead a billing team within a company that invests in people, rewards innovation, and sets the standard for excellence in healthcare revenue cycle management.
Take the next step in your leadership career with Ensemble Health Partners.
Happy Hunting,
~Two Chicks…
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