by Terrance Ellis | Dec 10, 2025 | Uncategorized
Use your Spanish/English skills to be the first voice of hope for people seeking life-saving mental health treatment. As a Bilingual Admissions Coordinator with Charlie Health, you’ll handle high-volume calls, build trust quickly, and move clients and families from “I need help” to enrolled in care.
About Charlie Health
Charlie Health provides personalized, virtual intensive outpatient treatment for people facing complex mental health, substance use, and eating disorder challenges. By combining group, individual, and family therapy online, they expand access to high-quality, evidence-based care nationwide. You’ll join a mission-driven team working to remove barriers to treatment and give clients and families a more compassionate, human experience from home.
Schedule
Full-time, remote position within the United States
Not available to candidates in: AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA State, or Washington DC
Shift-based schedule (specific options listed in the employer application)
Must be comfortable working in a fast-paced, metrics/KPI-driven environment
What You’ll Do
⦁ Handle a high volume of inbound and outbound calls each day with prospective clients, families, and referral sources in both Spanish and English
⦁ Build rapport quickly, gather demographics, presenting problems, and treatment history with empathy and professionalism
⦁ Clearly explain financial policies, payment options, and any available financial assistance programs
⦁ Maintain meticulous records in Salesforce, including consents, insurance details, and key documentation
⦁ Coordinate closely with internal teams to hit KPIs such as time-to-admission, admission conversion rates, and client satisfaction
⦁ Ensure consistent, timely communication with all prospective clients, families, and referral sources to move clients into Charlie Health’s program
⦁ Develop a strong understanding of Charlie Health’s services and clinical model so you can confidently “pitch” the program and answer questions
⦁ Meet and exceed admission quotas and performance targets tied to calls, conversions, and quality metrics
What You Need
⦁ Bilingual fluency in Spanish and English (written and spoken)
⦁ Bachelor’s degree
⦁ 1–5 years of sales experience; healthcare admissions or similar experience is a strong plus
⦁ Proven track record of meeting or exceeding performance targets in a sales or admissions role
⦁ Hands-on experience with Salesforce (or another CRM)
⦁ Ability to work a shift-based schedule as outlined in the application
⦁ Strong multitasking skills and comfort operating in a fast-paced, high-volume environment
⦁ Familiarity with HIPAA and comfort discussing sensitive mental health topics, preferred
⦁ Experience working with adolescents and young adults in a mental health context is a plus
⦁ Proficiency with Microsoft Office and Google Suite
Benefits
⦁ Full-time, remote role with a clear mission in behavioral health
⦁ Target base salary range: approximately $54,000–$60,000 per year
⦁ Performance-based bonus potential; total target cash compensation: approximately $66,000–$84,000 per year
⦁ Comprehensive benefits package for full-time employees (health, vision, dental, and more per employer details)
⦁ Mission-driven culture with growth opportunities in a rapidly scaling organization
High-impact, bilingual remote admissions roles with strong earning potential do not stay open for long.
If you’re ready to turn your language skills and sales experience into real change for families seeking care, this is a role worth jumping on.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 10, 2025 | Uncategorized
Help clients and families stay connected to life-saving mental health treatment from the comfort of your home. As a Remote Patient/Care Scheduling Specialist with Charlie Health, you’ll be the primary point of contact for clients in virtual behavioral health programs, making sure they understand their schedules, benefits, and next steps at every stage of care.
About Charlie Health
Charlie Health provides personalized, virtual intensive outpatient treatment for people facing complex mental health, substance use, and eating disorder challenges. By combining group, individual, and family therapy delivered online, they expand access to high-quality, evidence-based care nationwide. You’ll join a mission-driven team working to remove barriers to treatment and deliver real connection, not just appointments.
Schedule
Remote, full-time role within the United States
Not available to candidates in AK, ME, DC, NJ, CA, NY, MA, CT, CO, WA, OR, or MN
Primary schedules include:
– Mon–Fri, 10am–7pm MT (11–8 CT, 12–9 ET, 9–6 PT), or
– Tues–Sat, 9am–6pm MT (10–7 CT, 11–8 ET, 8–5 PT)
Must be available for a 2-week training period: Mon–Fri, 8am–5pm MT (9–6 CT, 10–7 ET, 7–4 PT)
Work in a fast-paced, contact-center style environment with clear KPIs
What You’ll Do
⦁ Welcome newly admitted clients and families into the program via calls, texts, and emails, ensuring they are fully enrolled and oriented to their treatment plan
⦁ Explain insurance benefits and support clients in completing financial enrollment and payment agreements
⦁ Act as a liaison between clients and internal teams (Admissions, Billing, Utilization Review, Outreach, Clinical, and Care) to resolve questions and issues
⦁ Monitor treatment attendance, identify gaps or patterns of non-attendance, and proactively reach out to clients to address barriers to care
⦁ Manage client schedules, including booking, rescheduling, and confirming virtual appointments
⦁ Support client-related requests from the Clinical Care team to improve overall client experience and engagement
⦁ Coordinate aftercare resources, including sharing outpatient options and helping families schedule post-program appointments
⦁ Document all interactions and updates accurately and on time in CRM/EMR systems and other internal tools
⦁ Meet and maintain performance metrics such as appointments scheduled, financial agreements completed, daily call volume, time to resolution, issue resolution rate, aftercare scheduling rate, and customer satisfaction scores
⦁ Adapt to organizational and process changes to best support clients, families, and referral sources
What You Need
⦁ High school diploma or equivalent
⦁ At least 2 years of experience in a customer or patient support/success role (healthcare or behavioral health a plus)
⦁ 1–2 years of hands-on experience with Salesforce or another CRM (e.g., Zendesk, Dynamics, Zoho, HubSpot)
⦁ 1–2 years of experience using contact center technology (call, text, and/or chat platforms)
⦁ 1–2 years of experience having financial discussions with customers (health insurance or medical billing knowledge strongly preferred)
⦁ Excellent written and verbal communication skills and strong emotional intelligence when working with clients in crisis or distress
⦁ Proven ability to multitask and stay organized in a fast-paced, metric-driven environment
⦁ Knowledge of HIPAA policies and procedures
⦁ Proficiency with cloud-based tools such as Slack, G-Suite, Microsoft Office, Zoom, EMR/clinical platforms
⦁ Work authorization in the United States and native or bilingual English proficiency
⦁ Alignment with Charlie Health’s mission and values, and a genuine commitment to supporting mental health journeys
Benefits
⦁ Full-time remote role with mission-driven work in behavioral health
⦁ Comprehensive benefits package for eligible full-time employees (details provided by employer)
⦁ Structured training, clear performance metrics, and growth opportunities in a rapidly scaling organization
⦁ Chance to directly impact client access, engagement, and outcomes in mental health care
If you’re energized by supporting clients through vulnerable moments and want a remote role where your work truly matters, don’t wait on this one.
Step into a position where your scheduling, communication, and problem-solving skills help people stay connected to the care they deserve.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 10, 2025 | Uncategorized
Turn your hard-earned expertise into flexible, remote contract work. As an AI Content Creator with Firstsource, you will help train and refine AI systems by creating and improving domain specific content from home on your own schedule.
About Firstsource
Firstsource Solutions is a global Business Process Management company that helps clients reimagine operations through data driven, tech enabled solutions. They partner with organizations to increase efficiency, unlock deeper insights, and deliver better outcomes at scale. You will join a team focused on transformational work in AI and digital content.
Schedule
Contract, gig based role
Fully remote within the United States
Flexible, project based workload with deadlines rather than set daily hours
Future full time opportunities may be available for high performers
What You’ll Do
⦁ Develop, review, and optimize AI generated content in one or more of your areas of deep expertise
⦁ Create clear, accurate explanations, examples, and problem solutions for your subject area
⦁ Evaluate AI outputs for correctness, clarity, and usefulness and revise as needed
⦁ Write and refine prompts or instructions to guide AI systems toward better responses
⦁ Apply your domain knowledge to catch subtle errors and edge cases the model might miss
⦁ Collaborate with internal teams through feedback tools and guidelines to continuously improve quality
What You Need
⦁ Bachelor’s, Master’s, or Ph.D. degree
⦁ Expert level knowledge in at least one of the listed fields (such as Mathematics, Computer Science, Law, Medicine, Finance, Humanities, STEM, AI, or related specialties)
⦁ Excellent written and verbal English skills
⦁ Ability to explain complex ideas in clear, accessible language for non experts
⦁ Strong attention to detail and comfort reviewing dense or technical material
⦁ Prior experience in AI content creation, online teaching, technical writing, or similar work, preferred
Benefits
⦁ Fully remote, contract based work you can do from home
⦁ Flexible scheduling around your existing job or projects
⦁ Opportunity to shape how AI understands your specialty field
⦁ Potential path into future full time roles as the team grows
Contract roles for true subject matter experts who want remote, flexible AI work fill quickly.
If you are ready to get paid for what you already know and help build better AI at the same time, this is your lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 10, 2025 | Uncategorized
Work from home while keeping sensitive medical information accurate, secure, and moving on time. As a Remote ROI Medical Records Specialist on the night shift, you’ll handle release-of-information requests, support hospitals and providers, and help protect patient privacy behind the scenes.
About Sharecare
Sharecare is a leading digital health company that helps people manage all aspects of their health in one place. Their data-driven virtual health platform supports individuals, employers, providers, health plans, and communities in improving well-being and driving positive behavior change. Sharecare focuses on making high-quality care more accessible and affordable through technology, tools, and compassionate support.
Schedule
Full-time, remote position (work from home)
Night shift only; two schedule options:
– Monday–Friday, 11:00 p.m. to 7:30 a.m. EST
– Friday–Tuesday, 11:00 p.m. to 7:30 a.m. EST
Must be comfortable working overnight hours and meeting productivity/quality goals
What You’ll Do
• Process release of information (ROI) requests accurately and on time
• Retrieve, scan, and transmit medical records according to established procedures
• Validate requests and authorizations to ensure compliance with HIPAA and company policies
• Perform quality checks on all work to protect confidentiality and billing accuracy
• Use fax, copier, scanners, and computer systems to manage records and documentation
• Provide respectful, responsive customer service by phone, email, and other channels
• Open and sort incoming requests, including mail and fax, as needed
• Maintain a clean, organized, and professional work area (even in a home office setting)
• Stay current on state laws, fee structures, and ROI guidelines
• Safeguard all protected health information and handle privileged data conscientiously
What You Need
• High school diploma or GED
• At least 2 years of experience in a medical records department or similar setting, preferred
• Strong computer skills with working knowledge of Microsoft Word and Excel
• Ability to type at least 50 words per minute
• Comfortable using fax, copier, and scanning equipment
• Excellent organizational skills and attention to detail
• Ability to multi-task and handle repetitive tasks with high accuracy
• Self-motivated team player with proven customer service skills
• Willingness to learn new systems, processes, and tools quickly
Benefits
• Full-time, remote night shift role with consistent hours
• Health, dental, and vision benefits (through Sharecare)
• Paid time off and paid holidays (per company policy)
• 401(k) retirement plan options (where offered)
• Employee-focused culture with training and development opportunities
Night shift remote medical records roles are rare, especially for candidates with strong attention to detail and privacy.
If you’re ready to support patient care from behind the scenes while working overnight from home, this is a great opportunity to grab.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 10, 2025 | Uncategorized
Help build and scale a nationwide field workforce from your home office. As a Recruiting Manager with ABC Legal Services, you will lead a high volume recruiting team that hires legal process servers across the country and keeps critical legal work moving.
About ABC Legal Services
ABC Legal Services is the national leader in service of process, supporting law firms and legal departments across the United States. With more than 30 years in business and offices in major cities nationwide, ABC Legal combines deep industry expertise with modern technology to stay ahead of competitors. You will join a 1,000 plus person team focused on accuracy, speed, and continuous improvement in a niche legal services market.
Schedule
Full time, remote role within the United States
Standard hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.
Partner daily with recruiters, operations, and leadership across multiple regions
Some flexibility may be needed during peak hiring periods
What You’ll Do
• Lead, coach, and support a team of approximately 5–10 high volume recruiters
• Set clear daily and weekly goals and KPIs for the recruiting team
• Provide regular feedback, training, and performance check ins to help recruiters grow
• Oversee day to day recruiting activity to ensure strong candidate pipelines in multiple markets
• Guide recruiters on which sourcing channels to use for different locations and talent pools
• Ensure accurate, consistent pipeline management within the ATS and CRM tools
• Monitor metrics, identify bottlenecks, and help the team improve efficiency and outreach results
• Collaborate with other departments to align hiring priorities with business needs
What You Need
• At least 5 years of recruiting experience, including 2 or more years in a leadership or team lead role
• Background in high volume, metric driven recruiting; experience with gig, logistics, operations, or field based hiring is a plus
• Hands on experience using ATS and CRM systems to manage candidates at scale
• Highly organized and detail oriented, with the ability to thrive in a fast paced environment
• Strong coaching, communication, and feedback skills
• Creative, proactive problem solver who brings solutions instead of just identifying issues
Benefits
• Base pay range of approximately 54,000 to 72,000 dollars per year, depending on experience and location
• Health, dental, and vision insurance
• 401(k) with company matching
• Paid time off, 7 paid company holidays, and 4 floating holidays per year
• Life and AD&D insurance
• Long term disability coverage
• Health care reimbursement and dependent care flexible spending accounts
• Employee assistance program and pet insurance
Leadership level remote recruiting roles that blend strategy, team coaching, and real hiring impact do not stay open for long.
If you are ready to lead a high performing recruiting team and own results at scale, this is a strong next step.
Happy Hunting,
~Two Chicks…
Recent Comments