by Terrance Ellis | Feb 3, 2026 | Uncategorized
If you’re good at getting people engaged, asking the right questions, documenting cleanly, and coordinating care across a bunch of moving parts, this is a strong remote care coordination role supporting DSNP members (Medicare + Medicaid).
About CVS Health
CVS Health (Aetna) supports members through managed care programs focused on improving outcomes, closing care gaps, and connecting people to medical and community resources.
Schedule
- Full-time, 40 hours/week
- Remote, posting is tied to Georgia
- Requires private, dedicated workspace
What You’ll Do
- Conduct annual Health Risk Surveys to help build each member’s Individual Plan of Care
- Identify and escalate new health/safety risks or service needs to the Care Manager
- Complete care coordination tasks delegated by the Care Manager within required timelines
- Flag potential quality-of-care concerns to management
- Address social determinants of health (SDoH) and connect members to resources
- Work to close preventive care and health maintenance gaps
- Track down alternate contact info for hard-to-reach members
- Use motivational interviewing to improve engagement and encourage healthier behaviors
- Document accurately and follow regulatory/accreditation requirements
- Hit metrics tied to call volume, engagement, and compliance
What You Need
- 2+ years in behavioral health, social services, or a closely related field
- Proficiency in Microsoft Office (Word, Excel, Outlook, OneNote, Teams)
- Strong written/verbal communication + professional phone presence
- Comfortable navigating multiple healthcare tech tools
- Ability to learn and work within Medicare/Medicaid managed care processes
- Dedicated, private work area at home
Preferred Qualifications
- Case management and/or discharge planning experience
- Managed care experience
- Associate’s/Bachelor’s, or non-licensed master’s level clinician background in a related human services field (preferred, not required)
Benefits
- Pay range: $21.10 – $36.78/hour (offer varies)
- CVS benefits package (medical plans, 401(k), stock purchase plan, wellness programs, PTO, etc.)
Urgency
Application window listed to close 02/27/2026.
Quick gut-check: This is not “clinical” like hands-on patient care. It’s coordination, documentation, outreach, and compliance. If you like structured workflows, helping people solve real-life barriers, and being the steady voice on the other end of the phone, it’s a good fit. If you hate metrics, repetitive outreach, or heavy documentation, it’ll grind you down.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
If you’re strong at chart review, chasing down external records, and tightening documentation so providers can code and treat accurately, this is a solid remote clinical support lane. It’s less “patient-facing” and more “quality + documentation + population health glue.”
About CVS Health
CVS Health is building more connected, convenient care experiences at massive scale. This role sits under Oak Street Health, their community-based care model focused on Medicare patients in underserved communities.
Schedule
- Full-time, 40 hours/week
- Remote (Central)
What You’ll Do
- Perform comprehensive and targeted chart reviews to support efficient care
- Use HIE/EMRs to identify “suspects” (potential conditions based on results/history)
- Identify when medical records requests are needed (Blue Button, payer data, hospital records)
- Prepare and lead monthly Rejected Suspect Reviews
- Partner with the Population Health Director and regional leaders to support huddles/CDR workflow
- Analyze opportunities to improve quality outcomes and reduce cost of care
- Analyze chronic condition prevalence trends and identify intervention opportunities
- Monitor clinical documentation efforts
- Handle other duties as assigned
What You Need
- Comfort working across multiple systems: Greenway, Canopy, Excel
- Proven ability to build working relationships with providers
- Skill at tracking down and using external documentation sources (hospital records, Blue Button, payer data)
- Strong written and verbal communication
- Self-starter, organized, and able to thrive in a fast-changing environment
- Experience producing accurate and specific documentation
- U.S. work authorization
- “Oaky” mindset (positive energy, assume good intent, ownership, scrappy, results-focused)
Benefits
- Pay range: $18.50 – $38.82/hour (actual offer varies)
- CVS Health benefits package (medical plans, 401(k), etc.)
- Oak Street calls out: paid vacation/sick time, generous 401(k) match with immediate vesting, and health benefits (as stated in the posting)
Urgency
Application window expected to close: 03/27/2026.
Here’s the gut-check: this role lives and dies on detail + persistence. If you hate combing through charts, resolving documentation gaps, and being the “let me track that down” person, it’ll feel like paperwork purgatory. If you like detective work, pattern-spotting, and tightening messy clinical stories into clean documentation, you’ll probably thrive.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
If you’re the type who can take messy benefit inputs and turn them into clean, compliant plan documents without breaking a sweat, this is your lane. The work is detail-heavy, deadline-driven, and built around writing and quality control for medical, dental, and vision plan documentation.
About CVS Health
CVS Health is focused on building a more connected, convenient, and compassionate health experience, supported by large teams delivering health solutions at scale.
Schedule
- Full-time (40 hours/week)
- Remote
- Application window expected to close: 02/26/2026
What You’ll Do
- Draft, review, and edit medical, dental, and vision plan documents
- Support new group business by producing plan documents and Summaries of Benefits and Coverage (SBCs)
- Ensure accuracy, clarity, and consistency in benefit language and formatting
- Manage priorities and deadlines in a fast-paced, high-volume environment
- Collaborate as needed across teams while owning assignments end-to-end
What You Need
- 2–4 years of extensive plan writing experience (self-funded or fully insured plans)
- 2–4 years of experience in the health insurance industry
- Proficiency with Microsoft Word, Excel, SharePoint, and Outlook
- Strong attention to detail and accuracy
- Independent, critical thinker who is deadline-driven and a self-starter
Preferred Qualifications
- Knowledge of medical, dental, and vision benefits
- Strong familiarity with benefit terminology
- General understanding of compliance/regulatory topics (ERISA, HIPAA, ACA, COBRA)
- Strong written and verbal communication skills
- Strong time management and organization to meet or exceed deadlines
Benefits
- Pay range: $18.50–$42.35/hour (offer varies based on experience, location, etc.)
- Medical plan options, 401(k) with match, employee stock purchase plan
- Wellness programs, counseling, and financial coaching
- PTO, flexible schedules, family leave, tuition assistance, and more (eligibility varies)
Quick gut-check: this role is not creative writing. It’s precision writing with compliance gravity. If you enjoy rules, structure, and catching the “one wrong word that costs money,” you’ll probably thrive.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
If you’re detail-obsessed and you care about getting the clinical story right, this role is a solid fit. You’ll support care and compliance by helping ensure documentation is accurate, complete, and aligned to standards, all from home.
About CVS Health
CVS Health is building a more connected, convenient, and compassionate health experience for individuals and communities. Their teams support care delivery and patient outcomes at scale, with a strong focus on quality, safety, and accountability.
Schedule
- Full-time (40 hours/week)
- Remote role (Work at Home, Illinois)
What You’ll Do
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What You Need
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Benefits
- Pay range: $18.50–$38.82/hour (based on experience, location, and other factors)
- Medical plan options, 401(k) with company match, and employee stock purchase plan
- No-cost wellness programs plus confidential counseling and financial coaching
- Paid time off, flexible work schedules, family leave, tuition assistance, and more (eligibility varies)
This posting is expected to close 03/27/2026, so don’t wait if you’re interested.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 3, 2026 | Uncategorized
This role sits right where patient experience meets systems and strategy. If you’re good at building CRM campaigns, tightening omni-channel journeys, and turning performance data into smarter outreach, you’ll help Oak Street Health keep patients engaged and supported throughout their care.
About Oak Street Health
Oak Street Health, part of CVS Health, delivers personalized primary care for older adults on Medicare with a value-based care model focused on quality over volume. Their goal is to simplify communication and proactively support patients through coordinated outreach that strengthens engagement and retention.
Schedule
- Full-time (40 hours/week)
- Remote (listed as Chicago, IL/Remote; work at home in Illinois)
- Cross-functional collaboration with operations, data, infrastructure, and strategy partners
What You’ll Do
- Develop and manage CRM campaigns that improve patient engagement and retention
- Build and execute automated and one-off campaigns across email, SMS, direct mail, and patient messaging
- Provide first-line technical support for campaign performance and troubleshoot delivery/operational issues
- Create dashboards and reports, generate insights, and recommend improvements
- Design and run A/B tests to optimize messaging, timing, and channel mix
- Serve as an SME on journey-based, data-driven communications and customer journeys
- Partner with stakeholders to improve campaign effectiveness and align work to business priorities
- Collaborate with technology teams to integrate new tools and capabilities (including AI-driven personalization)
- Support additional projects and duties as assigned
What You Need
- 2–5 years of CRM campaign management experience (healthcare or regulated industry preferred)
- Hands-on experience with marketing automation platforms (Marketo, Pardot, HubSpot, Eloqua, or similar)
- Strong knowledge of omni-channel marketing (email, SMS, direct mail)
- Intermediate SQL or data-querying skills
- Strong grasp of analytics, segmentation, and testing strategies
- Familiarity with privacy and compliance standards (HIPAA, CAN-SPAM, CCPA)
- Strong project management and communication skills
- U.S. work authorization
Benefits
- Pay range: $46,988–$112,200/year (based on experience, location, and other factors)
- Eligible for a CVS Health bonus, commission, or short-term incentive program (in addition to base pay)
- Paid vacation and sick time, plus 401(k) match options
- Health, dental, and vision insurance
- Leadership development opportunities and continuing education stipends
- Flexible work environments and opportunities for growth and advancement
This posting is expected to close 03/30/2026, but strong roles like this don’t always wait around.
If you can build smart journeys, troubleshoot like a grown-up, and keep patient comms clean, timely, and effective, this is a strong move.
Happy Hunting,
~Two Chicks…
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