Billing & Collections Coordinator I – Remote

If you’re the type who likes clean records, fewer open balances, and getting paid on time, this role is for you. You’ll keep orders billing-ready, chase down outstanding receivables, and help remove holds so reimbursement doesn’t stall.

About Numotion
Numotion is North America’s largest provider of mobility products and services, supporting people with disabilities through wheelchairs, medical supplies, and assistive technology that improves independence and daily life. They emphasize inclusion, open dialogue, and equitable service for the communities they serve.

Schedule

  • Full-time
  • Remote (US)

What You’ll Do

  • Ensure accurate order setup for proper reimbursement
  • Review orders daily to confirm billing readiness
  • Perform follow-up and collections on assigned accounts to reduce outstanding receivables and Days Sales Outstanding (DSO)
  • Contact payers for status updates on outstanding balances
  • Submit appeals as needed for denied or underpaid claims
  • Recommend refunds, adjustments, or write-offs based on payer responses and guidelines
  • Work with internal teams (including order processors) to resolve billing holds and documentation issues
  • Follow state and federal compliance requirements for billing and collections

What You Need

  • High School Diploma/GED (Associate degree preferred)
  • 1+ year of related billing/collections experience
  • Working knowledge of billing and collections processes and insurance reimbursement workflows
  • Strong communication skills for payer outreach and internal coordination
  • Detail-oriented with solid time management and organization skills
  • Proficiency in Microsoft Office Suite
  • Ability to pass a pre-employment drug test

Benefits

  • Medical, dental, and vision insurance
  • Short-term and long-term disability
  • 401(k)
  • Life insurance

Pay is $18.35 to $23.85 per hour.

If you like the idea of doing billing work that actually impacts people’s day-to-day mobility and independence, this one’s worth a serious look.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Accounts Payable Supervisor – Remote

Lead the engine that keeps payables running clean, fast, and compliant across Inventory, Non-Inventory, T&E, and vendor management. This is a hands-on leadership role with real visibility, where you’ll coach a high-performing team and tighten processes that scale.

About Stitch Fix
Stitch Fix (NASDAQ: SFIX) is an online personal styling service that pairs expert stylists with AI-driven recommendations to help clients find clothing that fits and feels great. Founded in 2011 and headquartered in San Francisco, Stitch Fix blends fashion and tech to modernize how people shop.

Schedule

  • Remote (USA)
  • Full-time

What You’ll Do

  • Supervise, coach, and mentor AP Processors, Coordinators, and Analysts through daily operations and shifting priorities
  • Serve as escalation point for complex issues, ensuring consistent execution and efficient workflows
  • Partner with technical teams on supplier/banking setups, EDI integrations, and ERP functionality troubleshooting
  • Ensure supplier registration, invoice approvals, and payment workflows meet SOX compliance and internal controls
  • Collaborate with cross-functional partners (Procurement, Accounting, SOX, Merch, etc.) to resolve discrepancies and manage approvals outside standard thresholds
  • Maintain, document, and improve end-to-end AP policies and procedures for scalability and business continuity
  • Lead or participate in UAT for AP system changes/upgrades, validating functionality and identifying improvements
  • Review AP aging and outstanding balances against disbursement schedules to support cash flow planning and prioritization
  • Generate reports and deliver analytical insights to drive process improvements and data-backed decisions
  • Support the AP Manager/Director with strategic planning, hiring support, performance management, and broader finance initiatives

What You Need

  • 5+ years of full-cycle AP experience (Inventory, Non-Inventory/T&E, 3-way match, exception handling)
  • 4+ years in a supervisory/people leadership role with proven team development results
  • Strong understanding of procure-to-pay workflows and high-volume vendor activity
  • Working knowledge of GAAP and technical accounting fundamentals
  • Strong prioritization skills and ability to manage multiple deliverables in a fast-paced environment
  • Clear communication skills and ability to collaborate across internal/external stakeholders
  • Advanced Excel skills
  • Experience with Oracle Cloud ERP or similar enterprise systems
  • Understanding of EDI workflows and how they tie into AP and T&E
  • Strong SOX compliance knowledge as it applies to AP operations
  • Bachelor’s degree in Accounting, Finance, or related field
  • Retail/eCommerce experience is a plus

Benefits

  • Comprehensive compensation and benefits package (medical, dental, vision, and more)
  • Salary range: $70,000–$140,000 USD (varies by location, experience, and performance)

If you like owning the details while improving the whole machine, this is your lane.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Content Designer – Remote

Shape clear, intentional product content that helps users move through complex workflows with confidence. You’ll think like a designer, not just a writer, and make smart content choices that support both user goals and the business.

About 8am
8am (formerly AffiniPay) builds a professional business platform for legal, accounting, and other client-focused professionals. Founded in 2005, 250,000+ professionals across the U.S. use 8am to simplify operations, support compliance, and drive growth.

Schedule

  • Remote (U.S.)
  • Full-time
  • Annual salary range: $100,000–$130,000 (may vary by location)

What You’ll Do

  • Partner with PMs, product designers, engineers, and researchers to improve product content experiences
  • Help define design problems and simplify complex workflows through a content lens
  • Collaborate with Marketing and Customer Education to align content across teams
  • Show content design impact to collaborators and senior stakeholders
  • Contribute to the content style guide and design system
  • Lead content design exercises to drive alignment and stronger iterations
  • Own content design strategy for accountant and fintech user experiences
  • Support practice management content work
  • Potentially support AI and agentic workflow content as the product evolves

What You Need

  • 2–4 years in content design, UX writing, or content strategy (SaaS or complex products preferred)
  • Portfolio showing user-centered content design work
  • Experience working closely with designers, engineers, and researchers
  • Strong writing skills: clear, concise, and adaptable to tone/context
  • Strong design thinking and comfort with hierarchy, IA, and experience flow
  • Ability to balance quick-turn work with long-term strategy contributions
  • Demonstrated experience using AI tools/technologies to improve workflows, decision-making, or innovation

Benefits

  • Medical, dental, and vision plans (including a 100% company-paid HDHP plan for employees)
  • Competitive compensation package with annual bonuses, equity options, and 401(k) match (or RRSP in Canada)
  • Flexible time off, paid holidays, and parental leave
  • Wellness stipends, mental health support, and nutrition coaching
  • Learning programs, leadership development, and professional development funds
  • Paid volunteer time and charitable matching gifts
  • Team events and recognition programs

If you’re the kind of person who can look at a messy flow and make it feel obvious, this role fits.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Email Marketing Coordinator – Remote

Help bring order to customer “need-to-know” communications across email, in-app messaging, chat, and SMS. You’ll keep the workflow tight, the details clean, and the customer experience consistent.

About 8am
8am (formerly AffiniPay) builds a professional business platform for legal, accounting, and other client-focused professionals. Founded in 2005, 250,000+ professionals across the U.S. use 8am to simplify operations, support compliance, and drive growth.

Schedule

  • Remote (U.S.)
  • Full-time
  • Annual salary range: $70,000–$80,000 (may vary by location)

What You’ll Do

  • Manage customer notification projects from intake → creation → approvals → deployment
  • Gather requirements for each communication (audience/targeting, messaging needs, approvals, timing)
  • Create and manage Asana tasks, owners, timelines, and deliverables for each communication
  • Coordinate cross-functional teams (Legal, Product, CS, Support, etc.) to align timelines and resolve blockers
  • Partner with Engagement Marketing to prep communications for deployment across channels
  • Assist with building or QA’ing emails in the deployment platform and working with templates
  • Support audience uploads/segmentation, testing, proofing, and final review for accuracy
  • Help establish consistency across customer communication touchpoints
  • Maintain documentation for processes, templates, naming conventions, and best practices
  • Track communication volume/timelines and flag risks early (missing approvals, unclear requirements, conflicts)

What You Need

  • 2–3 years experience in email marketing, project coordination, customer communications, or similar
  • Basic knowledge of email marketing concepts (templates, segmentation, testing, proofs)
  • Strong project management and ability to juggle multiple workstreams
  • Clear communication and cross-functional collaboration skills
  • High attention to detail and commitment to accuracy
  • Comfortable working in shifting priorities
  • Experience using AI tools to improve workflows, decision-making, or innovation

Benefits

  • Medical, dental, and vision plans (including a 100% company-paid HDHP plan for employees)
  • Competitive compensation package with annual bonuses, equity options, and 401(k) match (or RRSP in Canada)
  • Flexible time off, paid holidays, and parental leave
  • Wellness stipends, mental health support, and nutrition coaching
  • Learning programs, leadership development, and professional development funds
  • Paid volunteer time and charitable matching gifts
  • Team events and recognition programs

If you like being the calm center of the storm and making messy processes actually work, this one’s for you.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Senior Manager, Customer Onboarding – Remote

Lead the team that turns brand-new customers into confident daily users of the 8am platform. This role owns onboarding performance, reduces time-to-value, and builds the operational engine that drives retention.

About 8am
8am (formerly AffiniPay) is a professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Founded in 2005, 250,000+ professionals across the U.S. use 8am to simplify operations, support compliance, and fuel growth.

Schedule

  • Remote (U.S.)
  • Full-time
  • Salary range: $108,000–$160,000 annually (may vary by location)

What You’ll Do

  • Own the onboarding KPI framework tied to retention, time-to-value, and long-term success
  • Standardize and scale onboarding processes, CRM data integrity, SLAs, and operational best practices
  • Partner with Sales, Product, Engineering, and Operations to improve the customer journey
  • Lead and develop a team of Onboarding Managers through training, coaching, and product mastery
  • Manage escalations and executive-level communications for high-priority accounts
  • Drive adoption and customer advocacy through efficiency and experience improvements
  • Build and reinforce a high-performance, values-driven team culture

What You Need

  • BA/BS/BE degree
  • 5+ years of leadership experience in onboarding, implementation, customer success, or post-sales
  • SaaS experience required (legal industry experience preferred)
  • Strong ability to lead cross-functionally and drive change in fast-paced environments
  • Excellent written and verbal communication and customer relationship skills
  • Strong analytical thinking, problem solving, and sound judgment
  • High organization, prioritization, and follow-through
  • Experience using AI tools to improve workflows, decision-making, or execution at scale

Benefits

  • Medical, dental, and vision plans (including a 100% company-paid HDHP plan for employees)
  • Annual bonuses, equity options, and 401(k) match (or RRSP in Canada)
  • Flexible time off, paid holidays, and parental leave
  • Wellness stipends, mental health support, and nutrition coaching
  • Learning programs, leadership development, and professional development funds
  • Paid volunteer time and charitable matching gifts
  • Team events and recognition programs

If you’re built to run onboarding like a system and lead people like they matter, this is your lane.

Happy Hunting,
~Two Chicks…

APPLY HERE.