by Terrance Ellis | Oct 3, 2025 | Uncategorized
RealTruck is seeking an Order Management Specialist to oversee customer accounts, manage orders through the fulfillment process, and ensure customer satisfaction. This role serves as the primary contact for customers, coordinating across departments to deliver timely solutions and support business growth.
About RealTruck
RealTruck is a leading provider of truck parts and accessories, committed to innovation and customer service. With a focus on delivering premium products and exceptional experiences, RealTruck empowers truck owners to customize and enhance their vehicles. Our culture is built on collaboration, problem-solving, and creating long-lasting customer relationships.
Schedule
- Full-time
- Remote (U.S. only)
What You’ll Do
- Serve as the main point of contact for assigned customers, addressing inquiries, requests, and concerns
- Build strong relationships and understand customer needs to provide effective solutions
- Manage open orders, including order releases, delivery issues, and payment disputes
- Handle customer resources such as portals, pricing, part numbers, and service levels
- Support customers with tax-deferred profiles, claims, rebates, and warranty needs
- Collaborate with cross-functional teams (sales, marketing, product development) to resolve issues and support business goals
- Collect and analyze customer data to identify trends and recommend changes
- Track account metrics, forecast demand, and ensure inventory readiness
- Identify upsell and cross-sell opportunities to increase account profitability
- Recommend efficiency improvements and revenue growth initiatives
What You Need
- High school diploma or GED (required)
- 2+ years of customer service or account management experience
- Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Experience with CRM tools and customer portals (Kustomer, Five9, SharePoint, etc.)
- Strong written and verbal communication skills
- Ability to analyze customer data and contractual agreements (advanced knowledge preferred)
- Excellent organizational skills with attention to detail
Benefits
- Competitive pay
- Comprehensive health, dental, and vision coverage
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Remote-friendly work environment
Take on a key role where your expertise in order management and customer service directly supports RealTruck’s growth.
Join a company that values strong relationships, customer-first solutions, and innovation in every step.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 3, 2025 | Uncategorized
Soleo Health is hiring a Clearance Specialist to support its specialty infusion pharmacy team. This role focuses on processing new referrals, benefit verification, and payer authorization requests—helping simplify complex care for patients nationwide.
About Soleo Health
Soleo Health is a national provider of specialty pharmacy and infusion services, delivered in patients’ homes and alternate sites of care. With a mission to simplify complex care, Soleo Health fosters a collaborative culture built on passion, creativity, and doing the right thing—while offering growth and work-life balance to its employees.
Schedule
- Full-time, Monday–Friday, 9:00 AM – 5:30 PM (Eastern Time)
- Acute infusion experience required (benefits verification and prior authorization)
- Pay: $23–$26 per hour
What You’ll Do
- Perform benefit verification for patient insurance plans, documenting coverage for medications, supplies, and infusion services
- Record insurance details including copays, coinsurance, deductibles, and authorization requirements
- Calculate patient out-of-pocket costs using payer contracts or self-pay pricing
- Prepare, submit, and follow up on prior authorization, pre-determination, and medical review requests
- Obtain and review clinical documentation for payer submissions
- Communicate with patients, referral sources, and internal teams on coverage status and updates
- Assist patients in enrolling in manufacturer copay assistance or foundation programs when needed
- Generate and manage start-of-care paperwork for new patients
What You Need
- High school diploma or equivalent (required)
- 2+ years of acute home infusion pharmacy experience (required)
- Knowledge of Medicare, Medicaid, and managed care reimbursement guidelines
- Ability to interpret payer contract fee schedules based on NDC and HCPCS units
- Strong multitasking and organizational skills in a fast-paced environment
- Knowledge of HIPAA regulations
- Basic skills in Microsoft Word and Excel; CPR+ experience preferred
Benefits
- Competitive wages with annual merit-based increases
- 401(k) with company match
- Paid time off and referral bonuses
- Paid parental leave options
- Affordable medical, dental, and vision insurance
- Company-paid disability and basic life insurance
- HSA and FSA options (including dependent care)
- Education assistance program
- Great company culture with no weekend or holiday work
Put your infusion expertise to work in a role where accuracy and care make a direct difference in patients’ lives.
Grow your career with a company committed to innovation, compassion, and employee success.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 3, 2025 | Uncategorized
Soleo Health is seeking a Patient Accounts Specialist to support its specialty infusion pharmacy operations. This role manages patient accounts receivable, including billing, collections, and coordination with manufacturer co-payment programs.
About Soleo Health
Soleo Health is a national provider of specialty pharmacy and infusion services, delivered in patients’ homes and alternate care sites. With a mission to simplify complex care, Soleo Health empowers employees to make a meaningful impact while offering growth, flexibility, and a collaborative culture.
Schedule
- Full-time, Monday–Friday, 8:30 AM – 5:00 PM (Pacific Time Zone preferred)
- No weekends or holidays
- Pay: $19–$23 per hour
What You’ll Do
- Review billing statements and patient balances after third-party payments
- Generate and distribute collection reports for delinquent patient accounts
- Communicate with patients regarding overdue balances, billing concerns, and payment arrangements
- Monitor Soleo’s collection agency portal and provide documentation as needed
- Submit manufacturer co-payment claims and manage related receivables
- Review Soleo Assistance applications for approval or denial
- Create patient invoices for missing equipment and track through collections
- Research and process patient refund requests and correspondence
- Document detailed notes in company software system
- Provide customer service to patients, internal teams, and external partners
- Ensure compliance with federal, state, payer, and company requirements
What You Need
- Knowledge of home infusion therapy billing practices (required)
- 1+ year of medical billing and collections experience
- High school diploma or GED (required)
- Knowledge of HCPC coding and medical terminology
- Strong math, writing, and communication skills
- Proficiency in Excel and Outlook
- Preferred: CPR+ system experience
Benefits
- Competitive wages with annual merit-based increases
- 401(k) with company match
- Paid time off and referral bonuses
- Paid parental leave options
- Affordable medical, dental, and vision insurance
- Company-paid disability and basic life insurance
- HSA and FSA options (including dependent care)
- Education assistance program
- Positive company culture with no weekend or holiday work
Take your billing and collections expertise into a role that directly supports patient care.
Grow your career while making an impact with Soleo Health.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 3, 2025 | Uncategorized
Soleo Health is hiring a Clearance Specialist to support its specialty infusion pharmacy operations. This full-time role focuses on patient intake, benefits verification, and prior authorization processing.
About Soleo Health
Soleo Health is a national provider of specialty pharmacy and infusion services, administered in patients’ homes and alternate care sites. With a mission to simplify complex care, Soleo Health prioritizes patient impact, employee growth, and a collaborative, values-driven culture.
Schedule
- Full-time, Monday–Friday, 9:00 AM – 5:30 PM (Eastern Time)
- Weekend on-call once every 3 weeks
- Pay: $23–$26 per hour
What You’ll Do
- Verify insurance benefits for new referrals, including medications, supplies, and infusion services
- Document coinsurance, copays, deductibles, and authorization requirements
- Calculate patient out-of-pocket costs based on payer contracts or self-pay pricing
- Initiate and follow up on prior authorizations, pre-determinations, and medical reviews
- Obtain and review clinical documents for payer submissions
- Communicate with patients, referral sources, and internal teams on coverage status and updates
- Enroll patients in manufacturer copay assistance or foundations when needed
- Generate and process start-of-care paperwork for new patients
What You Need
- High school diploma or equivalent (required)
- 2+ years of home infusion specialty pharmacy, intake, or reimbursement experience (preferred)
- Acute infusion experience with prior authorizations and benefits verification (required)
- Knowledge of Medicare, Medicaid, and managed care reimbursement guidelines
- Ability to interpret payer fee schedules based on NDC and HCPCS units
- Strong multitasking and organizational skills in a fast-paced environment
- Knowledge of HIPAA compliance standards
- Basic Microsoft Word & Excel skills; CPR+ experience preferred
Benefits
- Competitive wages with annual merit-based increases
- 401(k) with company match
- Paid parental leave options
- Paid time off and referral bonuses
- Affordable medical, dental, and vision plans
- Company-paid disability and basic life insurance
- HSA and FSA options (including dependent care)
- Education assistance program
- Great company culture with no routine weekend or holiday work
Take your infusion expertise into a role where your work directly impacts patient care.
Join a company that values precision, compassion, and professional growth.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Oct 3, 2025 | Uncategorized
Soleo Health is hiring a Billing Specialist to support its specialty infusion pharmacy operations. This full-time remote role is ideal for candidates with home infusion billing experience who want stability, competitive pay, and no weekend work.
About Soleo Health
Soleo Health is a national provider of specialty pharmacy and infusion services, delivered in patients’ homes and alternate care sites. With a mission to simplify complex care, Soleo Health values passion, creativity, and doing the right thing—while providing employees with a collaborative culture and opportunities for growth.
Schedule
- Full-time, Monday–Friday, 8:30 AM – 5:00 PM (Eastern Time)
- No weekends or holidays
- Pay: $19–$23 per hour
What You’ll Do
- Prepare and submit accurate medical claims to commercial and government payers
- Review claims for pricing discrepancies, coding accuracy, and compliance with fee schedules
- Create and submit secondary claims; bill manufacturer copays through portals or paper submissions
- Monitor billing requirements and educate branch staff on insurance/billing questions
- Review patient accounts and EMR data to ensure clean claim submissions
- Perform revenue reviews, process claim batches, and resolve electronic submission issues
- Accurately document all billing actions and escalate issues when needed
- Collaborate daily with the pharmacy team to resolve PBM issues and ensure timely billing
- Maintain compliance with federal, state, and payer regulations while providing excellent customer service
What You Need
- Home infusion experience (required)
- High school diploma or equivalent; 1+ years in medical billing preferred
- Knowledge of HCPC coding, medical terminology, ICD-10, CPT, NCCI, and modifiers
- Customer service experience (phone and email)
- Dependability and attention to detail in a fast-paced environment
- Preferred: infusion or specialty pharmacy billing experience
Benefits
- Competitive wages with annual merit-based increases
- 401(k) with company match
- Paid parental leave options
- Paid time off and referral bonuses
- Affordable medical, dental, and vision plans
- Company-paid disability and life insurance
- HSA and FSA options (including dependent care)
- Education assistance program
- Great company culture with no weekend or holiday work
Step into a role where your billing expertise directly supports patients receiving complex care.
Build a career with a company committed to both patient lives and employee growth.
Happy Hunting,
~Two Chicks…
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