Intake Associate – Women’s Health 

Myriad Women’s Health is looking to hire a remote Intake Associate.  This role is a part of our Customer Success team within Myriad Women’s Health and is integral to the company’s success, as every individual client interaction matters. Intake Associates are a part of the larger Customer Success team, who works to resolve and preempt customer issues to ensure a positive customer experience. 

At Myriad Women’s Health, the Intake team is responsible for the timely and accurate data entry and management of patient orders. You will be a significant contributor to our high-throughput workflow and an integral part of our busy CLIA lab. 

Shift: Wednesday-Sunday 10:00am-6:30pm PST

ACCOUNTABILITIES 

90% 

Accurate and timely data entry of patient order information 

10% 

Participating in cross-functional projects to improve the Intake team and larger Customer Success organization 

INTERACTIONS/RESPONSIBILITIES

  • Input and manage patient data from a variety of sources, and ensure that orders are fully processed at the highest level of accuracy 
  • Collaborate with other teams (Customer Success, EMR, Accessioning) to ensure correct order handling 
  • Be the bridge between the laboratory and Customer Success for a seamless customer experience 
  • Support in the recognition and development of process efficiencies 
  • Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers  
  • Participate in projects that extend beyond your day-to-day responsibilities, to stretch you to think outside the box and explore new aspects of Myriad Women’s Health 
  • Work closely with a tight-knit team and be prepared to roll up your sleeves to get things done as needed 

EDUCATION AND EXPERIENCE

  • Associate’s or Bachelor’s degree preferred. We consider experience in lieu of education 
  • Expert knowledge of Google Apps and Mac OS X 

SKILLS & MINIMUM PERFORMANCE METRICS: 

  • Excellent typing skills – must be able to type 70+ wpm and 7,000+ KPH 
  • Exceptional attention to detail and organizational abilities 
  • Able to handle complex issues and workflows 
  • Can self-prioritize tasks and assignments 
  • Demonstrates a high level of professionalism, integrity, and reliability 
  • Accepts feedback and is open to criticism 
  • Thrives in a dynamic, fast-paced, team-based environment 

Minimum Speed/Bandwidth Requirements 

·         50 Mbps (MegaBits Per Second) – download (or Down) 

·         5 Mbps – upload (or Up) 

Physical and Mental Job Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is frequently required to sit; talk; or hear.
  • The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision and depth perception.

ABOUT US

Myriad Genetics Inc., is a leading personalized medicine company dedicated to being a trusted advisor transforming patient lives worldwide with pioneering molecular diagnostics.  Myriad discovers and commercializes molecular diagnostic tests that: determine the risk of developing disease, accurately diagnose disease, assess the risk of disease progression, and guide treatment decisions across six major medical specialties where molecular diagnostics can significantly improve patient care and lower healthcare costs.  Myriad is focused on three strategic imperatives:  maintaining leadership in an expanding hereditary cancer market, diversifying its product portfolio through the introduction of new products and increasing the revenue contribution from international markets.

APPLY HERE

Online Education Assistant (Part-Time)

Work anywhere in the US, must live in the US

Are you highly organized? Do you thrive in a busy, fast-paced environment? Do you have excellent written and verbal communication skills and enjoy collaborating across a high-performing team? Are you seeking a remote part-time role with great colleagues and an excellent company culture?

We are seeking a part-time, remote Online Education Assistant (EA) to support our editorial team’s administrative processes in an organized, meticulous manner. Managing daily deadlines, the EA administers our university graduate credit program, performs quick and accurate data entry of course information, and adapts to changing priorities by supporting additional tasks as needed.

This position has set part-time days/hours: ~10a-2p ET Monday-Thursday and ~10a-12p ET Fridays, with some flexibility, for a max of 18 hours/week.

ABOUT THE COMPANY

A leader in online education, Continued is composed of passionate individuals dedicated to providing an exceptional learning experience that enhances the lives and careers of the professionals we serve. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated, and highly skilled. We are passionate about our work and our professions and we’re looking for another team member to join our cause. We are certified as a great workplace, ranked #100 in Fortune’s 2022 Best Small & Medium Workplaces for Millennials, ranked #86 in Fortune’s 2021 top 100 Medium-Sized Workplaces in the US and ranked #13 in Fortune’s 2020 top 25 Small & Medium Workplaces for Women by the independent analysts at Great Place to Work®.

We celebrate diverse voices within our organization and in the professions we serve, and we welcome and encourage applications from candidates of all backgrounds. We strive to be an inclusive workplace where our team members feel empowered and supported in their careers. We do not discriminate based on race, ethnicity, national origin, sex, gender identity, sexual orientation, religious creed, disability status, veteran status or age. We are also committed to paying our team members at fair rates based on their skills and experience.

ABOUT THE TEAM

Though we are virtual and scattered across the country, we communicate frequently, have a tight-knit team, and support each other across roles and projects. We are driven by a passion for learning and a commitment to excellence. We take pride in delivering exceptional service to our colleagues and clients.

ABOUT THE POSITION

  • Part-time, W2 position
  • Remote, work from your home office
  • Set days/hours: ~10a-2p ET Monday-Thursday and ~10a-12p ET Fridays, with some flexibility, for a max of 18 hours/week
  • Company-provided MacBook
  • Must have the ability to fulfill the job requirements with or without reasonable accommodations
  • Must be located in the United States and be legally eligible to work for us

RESPONSIBILITIES

  • Special project support.
    • Administration support for a collaborative online credit program for professionals. Respond to all inquiries, liaison with our university partner, troubleshoot and resolve student issues, and extensive process documentation according to the program guidelines in order to deliver an outstanding customer experience to all enrollees.
  • Course production support.
    • Data entry of online course information, manage course presenter communications, and support accessibility initiatives by editing/revising course materials according to specific guidelines.
  • Content production support.
    • Data entry of content; uploading, formatting, and editing of documents; communicating with VIP presenters and clients as applicable to provide outstanding service throughout the content publication process.
  • Other duties as assigned.

REQUIREMENTS

  • Associate’s degree or higher
  • Highly organized
  • Thrives in a busy, fast-paced environment
  • Able to meet multiple concurring deadlines
  • Excellent written and verbal communication skills (overcommunicator)
  • Outgoing, enjoys collaborating with many different team members
  • MS Office and Google Suite mastery
  • Easily adapts to new software, hardware and platforms
  • Flexible to changing needs and priorities
  • Able to work remotely with set days/hours: ~10a-2p ET Monday-Thursday and ~10a-12p ET Fridays, with some flexibility, for a max of 18 hours/week APPLY HERE

Invest Operations Associate

Acorns is seeking a FINRA-licensed series 7/66 registered representative to join the Advisor Operations team within the Invest Operations department to build and maintain customers’ trust in Acorns. Our Investment Operations team reviews and executes the full life cycle of every investment transaction and manages all investment advisor-related customer inquiries. Through deep operational insight and big-picture thinking, you’ll improve our customer’s experience via timely resolutions, surfacing issues as they arise, and improving processes. 

This role has the option to be remote or based in our Irvine, CA, or New York, NY offices.

Within 1 month, you will:

  • Introduce yourself and become integrated with the Invest Operations team
  • Develop relationships with key stakeholders and cross-functional teams
  • Learn Advisor Operations team team priorities, responsibilities, and goals
  • Complete Acorns’ best-in-class onboarding, Acorns’ Seedling Program
  • Participate in a virtual coffee session hosted by Acorns’ CEO, Noah Kerner
  • Attend your first community-wide virtual all-hands meeting 

Within 3 months, you will:

  • Identity and address customer needs via email while maintaining exceptional customer service
  • Approve and verify new investment and UTMA/UGMA accounts requiring manual review
  • Assist customer with executing incoming and outgoing rollovers/transfers, IRA account type change, and cost basis requests
  • Process levies, checks/wire payments, court orders, and deceased account procedures
  • Monitor accounts with suspicious activity and determine the appropriate action needed
  • Assist customers with unsuccessful ACH payments, funding source change requests, and creating individual trade orders 
  • Monitor and respond to customer funding source ACH Disputes
  • Review your 30-60-90 day goals and accomplishments with your manager
  • Engage in Acorn’s Community & Heritage celebrations
  • Receive operational updates from our GoHenry & PixPay team members during Acorns’ quarterly global virtual all-hands session

Within 6 months, you will:

  • Meet service level agreement and customer experience goals with all customer inquiries
  • Assist the offshore back office team with any escalated requests they are unable to handle 
  • Recognize, prevent, and communicate fraud issues effectively
  • Complete a Performance Development Check-in to align on Performance and Values Rating Trends

What you will bring to Acorns:

  • FINRA SIE, Series 66, 7 licenses or the ability to obtain within 6 months of hire
  • 0 – 3 years of investment or financial operations experience
  • Detailed oriented and the ability to execute assigned tasks with a high degree of excellence
  • Customer-focused, empathetic, and a passion for working with customers
  • Strong work ethic and a proactive approach; Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Flexibility with working hours. Shifts may include evenings, weekends, or holidays
  • Excellent, written, and verbal communication skills 
  • Thirst for delivering game-changing products
  • Exceptional drive and precision in delivery
  • A belief that your work is tied to your life’s mission
  • Optimistic about the potential of societal change

You are not expected to have experience with all listed requirements. If you feel passionate about Acorns’ mission, vision, and values, please apply.

What we offer: 

  • Competitive salary and stock options
  • A comprehensive benefits package to meet the needs of you and your family
  • Flexible work hours, location, and paid time off 
  • 401k discretionary match
  • Monthly Acorns account contribution & GoHenry account for your family
  • Wellness Days – Company-wide quarterly days off to rest + recharge
  • Mindfulness, Mental Health, and Financial Wellness resources: Headspace, Ginger, and Addition Wealth are offered at no cost to you
  • Acorns Career Development Program (Monthly Acorns to Oaks training sessions, development plans, quarterly development check-ins, Cornerstone’s online training platform)
  • Roots Leadership Program for emerging leaders
  • Monthly community celebrations, events, panel discussions, and speakers
  • Talented and motivated team members who care deeply about one another, our mission, and our customers.
  • The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.

About Acorns:

Acorns is how everyday consumers save & invest for the long term. To date, customers have invested over $15 billion with Acorns, much of it in spare change. By putting the tools of wealth-making in everyone’s hands, Acorns has become the largest subscription service in U.S. consumer finance, serving over 10 million everyday Americans. Customers get automated investing in diversified portfolios, a simple retirement product, a bank account that helps people spend less to invest more, and bonus investments from 20k brands. Plus, everyday Americans can easily invest in their kids and get money news they can use, all from the same app. From acorns, mighty oaks do grow!

Mission:

With benevolence and courage, we look after the financial best interests of the up-and-coming; beginning with the empowering step of micro-investing.

Values:

  • Lead With Heart
  • Make Bold Decisions
  • Always Build Trust
  • Never Stop Growing
  • Find a Way

Commitment to a diverse community: 

Acorns is committed to building a diverse community of customers, partners, and team members. We believe that fostering diversity not only fuels creativity but also challenges conventional thinking and helps us properly represent the unique experience of the everyday consumer that we serve. 

Compensation Information:

The pay range for this position at commencement of employment is expected to be between $57,000 and $62,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. APPLY HERE

Sr. Creative Content Designer

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Alteryx is searching for a Sr. Creative Content Designer. This position is remote-friendly.

Position Overview:

The Senior Creative Content Designer position is a pivotal role within Alteryx’s Customer Lifecycle team. This person will span the customer lifecycle, enhancing the customer experience through asset creation, brand alignment, UI / UX development, and an overall creative content strategy that aligns with organization goals.

Primary Responsibilities:

  • Create and optimize creative content assets including, but not limited to, HTML template design, website banners, webpage design, social media assets, gamification badges, and presentations.
  • Integrate these resources into the customer lifecycle in an operationalized way that is repeatable and predictable.
  • Establish and enforce creative brand standards within the team and in alignment with the broader organization. This includes creating templates, guidelines, and quality assurance processes to ensure consistency, accuracy, and compliance across creative assets.
  • Ensure optimal user interface and user experience across the Customer Lifecycle through the above work and including, but not limited to, Alteryx Community UX / UI development work and partnering with other UX / UI resources in Product Engineering, Marketing, and across the organization.
  • Develop and execute creative strategies aligned with the organization’s goals and target audience. This includes collaborating with lifecycle stakeholders to identify creative content needs, conducting audits and gap analyses, and defining roadmaps.
  • Provide technical leadership and mentorship to others, including sharing your expertise, guiding others in creative content best practices, and helping them develop their skills.

Qualifications:

  • 4-year degree preferably in creative production, UI/UX, graphic design.
  • 5+ years of experience in multimedia, graphic design, and/or UI/UX.
  • Adobe Creative Suite, Figma skills required.
  • HTML skills strongly preferred.
  • Audio engineering, video production, animation, illustration experience a plus.

Compensation:

Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location. 

The salary range for this role in Southern California, Colorado, Washington, New York City, Northern California and Rhode Island is $83,200 – $137,300.

In addition, you may be eligible for additional compensation, such as a bonus and stock grants. Employees may also be eligible for a wide range of other benefits, including medical, retirement, financial, wellness, time off, employee discounts, and others.

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

Alteryx powers analytics for all by providing the leading Analytics Automation Platform. Alteryx delivers easy end-to-end automation of data engineering, analytics, reporting, machine learning, and data science processes, enabling enterprises every-where to democratize data analytics across their organizations for a broad range of use cases. More than 8,000 customers globally rely on Alteryx to deliver high-impact business outcomes.

APPLY HERE

Section Editor Allergy/Immunology

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases – all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Your Opportunity: Allergy/Immunology Section Editor

The Section Editor will be responsible for developing and/or editing high-quality content within specific content domain(s), applying both clinical knowledge/experience and the principles of evidence-based medicine. The candidate must have the ability to analyze and critically appraise medical research and literature and edit work produced by the editorial team.

This position is part-time, and the expected time commitment is 4 hours per week. The work can be performed on site in Ipswich, or entirely remotely based on the successful candidate’s preference.

What You’ll Do:

  • Facilitate topic enhancement and development, and regular review
  • Liaise with network of physician specialists within specific content domain(s)
  • Promote product adoption and usage via sales support at conferences and site visits
  • Support culture of team work, and contribute to staff development through effective teaching, editing, feedback, and coaching
  • Act as a clinical resource for other team members
  • Participate in quality initiatives, workflows, and training and development of editorial team
  • Assume additional responsibility for content, workflow, or projects that creates value in pursuing DynaMed’s mission
  • Participate in the development of Hospitalist-focused content and algorithms, and oversee the placement of media within the content

Your Team:

DynaMed is a leading online evidence-based point-of-care medical reference. It is a rapidly growing, comprehensive clinical decision resource that provides the most current and useful synthesized evidence, with an emphasis on providing the quickest time to answer. You will work closely with a highly-skilled and knowledgeable team of writers, editors, and clinicians in your specialty area to create and further improve high-quality clinical content.


About You:

  • Medical or clinical pharmacist degree (MD, DO, PharmD or equivalent) with license/certification current and in good standing
  • Specialty board certification (if applicable)
  • > 5 years of direct patient care
  • > 2 years experience extracting relevant clinical information from research and the ability to write concisely, such as through publication track record or teaching experience
  • > 2 years experience with MS Office Suite including Word (with use of track changes) and Excel

What sets you apart:

  • Demonstrated understanding of use of health information technology to support clinical decision-making
  • Ability to exercise judgment to make decisions and produce content requiring minimal changes
  • Ability to self-manage multiple tasks and priorities within deadlines, and report on work produced
  • Demonstrated leadership qualities, such as initiative and a strong work ethic
  • Demonstrated interpersonal skills such that feedback is effectively and constructively given

Our Offer to You:

Target Annual Compensation for full-time position: $250,000. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. APPLY HERE