Content Designer

by Kay Tay | Jan 8, 2024 | Uncategorized

The Ford Pro Digital team is looking for a high-impact and versatile Content Designer to join our team. The candidate must be collaborative by nature—willing to lead, execute, optimize and adjust both work product and processes—based on feedback and input from a number of stakeholders.

In this position…

You’ll have to be passionate about content strategy and user experience and want to take advantage of working with highly collaborative and talented team members. You’ll have the opportunity to create and transform digital experiences for a commercial audience being offered the leading edge in automotive technology and supporting solutions.  Balancing the business needs while always keeping our users and their goals in mind will be paramount. You will be responsible for guiding the content development across a website strategy inclusive of web-based software. You’ll work with several product teams across Ford and will be expected to take a leadership role working with multiple designers, marketers, and researchers.

This role is eligible for remote work within the US! 

 

RESPONSIBILITIES

What you’ll do…

• Evangelize content best practices across a portfolio of projects informed by business needs and technical feasibility, and be a strong voice for content design, supported by a team of designers, marketers, and leaders.
• Guide, execute, and deliver content solutions that follow design practices, accomplish project requirements, and incorporate business goals, customer goals, roadmaps, and project timelines. Content solutions will include content strategy, copywriting, and, at times, image selection or guidance.
• Drive the delivery of content work, raising the bar for team-wide best practices and approaches.
• Engage in project planning and scoping to support business needs and opportunities, setting teams up for success.
• Balance user needs, business objectives, and technical feasibility to solve problems effectively, with a focus on delivering high quality experiences.
• Use and actively contribute to content systems that provide consistency in approach to standards, voice and tone, messaging, usability, accessibility, and localization. Apply integrity and advocacy of these across multiple workstreams.
• Work cross functionally with leaders and colleagues to define, and execute against, strategy and projects.
• Work with stakeholders to proactively identify problems & solutions.
• Support leadership team on communication and presentation needs.

QUALIFICATIONS

You’ll have…

• Bachelor’s degree or a combination of education and equivalent experience.
• 3+ years of experience in the digital and software space.
• 3+ years of leading content design initiatives for highly collaborative, multidisciplinary teams. Extensive experience working with brand and copy standards, including style, voice and tone. 
• 1+ year of experience with leading and coaching team members (directly or indirectly) by demonstrating standard methodologies in content strategy and approaches, mentorship, and sharing your work and knowledge with others.

Even better, you may have…

• Bachelor’s and/or Master’s in Interaction Design, English, Rhetoric, Journalism, Communications, Marketing, Digital Marketing, Technical Writing, or a related degree.
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a remote and dynamic working environment.
• Strong knowledge of Information Architecture and/or User Experience is a plus.
• Demonstrable expertise in content design and developing hierarchies and architectures that support a multitude of requirements in all phases across a variety of projects.
• Experience delivering projects from definition thru execution and refinement.
• Proven ability to build consensus, influence, and work effectively within a cross-functional team of designers, marketers, researchers, product managers, and engineers. Experience with building relationships, credibility, and proactive communication with team members and leaders.
• Ability to communicate the value of product features and identify trade-offs to deliver useful digital products.
• Proven experience in combining quantitative and qualitative data to inform content decisions.
• Understanding of translation of business metrics to inform goals of content design and experience.
• Flexibility to work on initiatives with unclear and/or changing requirements. Strong project management, problem-solving, verbal/written communication, and context switching skills.
• Basic knowledge of design tools such as Figma or Miro, and/or other design and prototyping software. 
• Passion for the automotive, transportation and fleet management industry.

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.  APPLY HERE

Digital Marketing Manager, Paid Media

by Kay Tay | Jan 6, 2024 | Uncategorized

The world has changed. Why hasn’t insurance?

Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.

Kin is proud to be one of BuiltIn Chicago’s 2021 and 2022 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.

So, what’s the role?

Kin is looking for a Digital Marketing Manager to help us launch and optimize campaigns on a variety of digital channels including Paid Social, Display, Video, and others. We are looking for someone who has worked with and launched various digital advertising platforms from the ground up. The ideal candidate will be both data driven and creative. You’ll love the challenge of optimizing and scaling, and have an ongoing source of ideas and channels you want to test.

A day in the life could include: 

• Scale existing channels such as Facebook, while testing into net new channels to generate incremental revenue
• Build campaigns from scratch including audience targeting, budgeting, bidding strategies, and creative deployment
• Oversee and optimize marketing campaigns & budget efficiently to meet specific company KPIs like CAC, binds (policies), and total premium.
• Have a deep understanding of channel and campaign performance, digging into data to find material, actionable insights.
• Partner with Marketing Analytics to create comprehensive testing frameworks to test new channels.
• Coordinate with creative team and product to launch ad and landing page tests.
• Stay on top of industry trends, best practices, and competitor activity.

I’ve got the skills… but do I have the necessary ones?

• Bachelor’s degree in Marketing, Communications, Business or related field.
• 5+ years building and managing digital paid media channels such as Facebook, Programmatic/Display, TikTok, Google Ads, Bing Ads, CTV, et al.
• Deep hands-on familiarity with at least 1-2 digital channels and exposure to others.
• Strong analytical abilities, including experience with Google Sheets/Excel and other analytics tools.
• Experience with a/b testing and measuring to ensure statistical significance.
• Experience using data reporting tools like Looker or Tableau
• Financial Services experience strongly preferred
• Experience writing ad copy
• Strong attention to detail
• Good communication skills
• Collaborative team player with no ego and no attitude

Bonus Points:

• Experience in fintech/insurtech industries.
• Comfortable working in a startup environment or with ambiguity.
• Google Tag Manager experience.

Oh, and don’t worry, we’ve got you covered! 

• Medical, Dental, Vision, Disability and Life Insurance
• Flexible PTO policy 
• Remote work
• Generous equity package
• 401K with company match
• Parental leave
• Continuing education and professional development
• The excitement of joining a high-growth Insurtech company and seeing your work make an impact

About Kin

In an industry that hasn’t budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product – we’re making that a reality. 

Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name – it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company. APPLY HERE

Coordinator, Development Data

by Kay Tay | Jan 5, 2024 | Uncategorized

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn’t just a job – it’s a calling, and we believe in doing what you love and loving what you do.

Don’t take our word for it. The external “Great Place To Work” survey found that:

• The USO is a Certified Great Place to Work 2023-2024
• 93% feel good about the ways we contribute to the community.
• 93% are proud to tell others they work here.
• 88% feel their work has special meaning: this is not “just a job.”
• 89% feel that when you join the company, you are made to feel welcome.
• 91% feel people here are treated fairly regardless of their race.
• 87% feel people here are treated fairly regardless of their gender.

The Coordinator, Development Data is responsible for assisting with the management of donor records.

Principal Duties and Responsibilities (*Essential Duties)

• Organize and maintain confidential donor records using donor management systems.*
• Perform data mapping, transformation, validation, and testing of data imports while ensuring timely and accurate processing.*
• Review, clean, and manipulate donor data sets of varying complexity for import.*
• Design and generate accurate queries, exports, reports, data files, and lists.*
• Continually review and optimize data management processes to improve methods for accuracy, quality control, loading data, and extracting data from donor management systems.*
• Perform regular database maintenance, changes to user accounts, global changes, reporting, queries, and data integrity processes to achieve the goal of providing current, consistent, and accurate data.*
• Develop and deliver clear and accurate data hygiene tracking and reporting processes.*
• Provide professional and courteous customer service to all stakeholders through verbal, written, and electronic communications.*
• Provide training and onboarding for users of donor management systems.*
• Acquire an intermediate-level knowledge of current donor database systems.*
• Create, review, follow, and update documentation for assigned processes and procedures.*
• Other duties as assigned.

Job Specifications

• High School Diploma or equivalent. Bachelor’s Degree preferred.
• 0-2 years work experience, preferably in a development support role. Relevant experience in a military, not-for-profit, multicultural and/or global organization preferred.
• Demonstrated proficiency in written and oral communications. Ability to communicate using multiple channels with tact and poise.
• Strong interpersonal and customer service skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Proficiency using computers and electronics equipment. General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. Prior experience with Raiser’s Edge preferred.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
• Must be punctual, organized and self-motivated, with the ability to quickly and easily adapt to changing organizational needs.
• Ability to achieve desired results while working collaboratively in a team environment.
• Ability to perform basic math and follow proper cash/donation handling and reporting procedures.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
• Must be a strong advocate of the USO’s mission to lift the spirits of America’s troops and their families.

Details

• This position is a remote position.
• USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements.
• Resume and cover letter are required for full consideration.
• Background check – education, criminal and driving required.
• The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that’s not enough to convince you, here are some direct quotes from employees:

• The organization truly cares about the people who work here.
• I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch – I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great – PTO and 401k matching are top level.
• There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
• Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn’t think of a better organization to work for.
• The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
• The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of. APPLY HERE

Analyst, Strategic Pricing

by Kay Tay | Jan 5, 2024 | Uncategorized

Revenue Management is responsible for developing, communicating, and leading the execution of market strategy and profitability optimization through pricing and value-capture activities at both the strategic and tactical levels.  The group uses modeling, analytics, and econometrics to create pricing strategies for our products and services.

Revenue Management acts to set overarching deal and product pricing strategies, provides guidance on value to help inform the negotiation strategy, and creates standard offer designs and target profitability for each business unit or customer segment.

Responsibilities

• Prepares, manipulates and extracts data and information from multiple internal and external sources and leverages to develop and execute pricing strategies
• Develops, communicates and monitors price recommendations and guardrails for deals and products by performing basic pricing analysis or leveraging and synthesizing advanced analytics of internal and external intelligence.
• Develops, implements and maintains pricing programs designed to enhance pricing margin.
• Communicates effectively across the organization regarding profitization opportunities and key pricing insights.
• Works effectively across functions such as IT, Marketing and Finance to design and implement new or enhancements to existing processes, systems, and tools.
• Demonstrates knowledge of customer deal economics, financial modeling techniques, and related pricing strategies
• Demonstrates knowledge and experience with pricing processes, systems, and controls and implements as necessary.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience, preferred
• 2+ years of work experience preferred
• Experience working with MS Excel
• Experience working with Salesforce and Business Objects preferred
• Excellent written and verbal communication skills
• Strong attention to detail

What is expected of you and others at this level

• Applies basic concepts, principles and technical capabilities to perform routine tasks
• Works on projects of limited scope and complexity
• Follows established procedures to resolve readily identifiable technical problems
• Works under direct supervision and receives detailed instructions
• Develops competence by performing structured work assignments

Anticipated Salary: $21.50/hr. – $30.70/hr.

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 3/4/2024 *if interested in opportunity, please submit application as soon as possible. APPLY HERE

Content Designer II

by Kay Tay | Jan 4, 2024 | Uncategorized

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Content Design team’s work is crucial to fulfilling that mission. We’re looking for a mid-level content designer (content strategist, UX writer) who shares our passion to revolutionize credit — and have fun doing it — to join our small but mighty team.

The content designer in this role will work on high-priority projects as an embedded partner of a product team. You’ll design and iterate on various aspects of the way people pay with Affirm, taking features from discovery all the way through A/B testing. You’ll own and shape the voice of our products, focusing both on longer-term strategy and more tactical day-to-day writing. And you’ll join forces with five other content designers who share feedback, insights, and camaraderie as we build out the content design practice at Affirm.

To achieve success in this role, you excel at collaborating with cross-functional partners. You ask insightful questions that uncover gaps and propel teams forward. You move easily between big-picture thinking and fine tuning details. You’re great at communicating, explaining your reasoning, and advocating for the user. And, of course, you’re an excellent writer!

What You’ll Do

• Work cross-functionally with PMs, designers, researchers, and engineers at all stages of the product development process — from ideas to optimizations.
• Contribute your expertise to product strategy and vision (not just “how it should look,” but “what should we build?”).
• Develop first principles at the org, team, and project levels. Help create artifacts to scale our team’s reach beyond our embedded teams.
• Shape product experiences through information architecture, content hierarchy, usability principles, accessibility, and other best practices.
• Work closely with stellar legal and compliance partners to finetune language where needed.
• Write human UX content that is clear, consistent, concise, and engaging.
• Create and collaborate on user flows, communications (like texts and emails), test prototypes, research questions, and more.
• Bring your keen sense of usability to participate in design sprints for new products, helping define flows and features.
• Advance brand voice across our products.

What We Look For

• 2 years of UX writing experience, both for web and native products.
• A BA or BS in a related field (English, journalism, communications, human factors), or equivalent experience.
• A demonstrated portfolio of your work showing strategic thinking and successful shipping of in-app/web consumer experiences in a fast-paced environment. (Required)
• Experience and interest in financial services is a plus.
• You are deeply fluent in all-around writing skills — you’re a language nerd who lives and breathes UX writing.
• You think strategically — you’re interested in working on complex systems and frame your work around business objectives.
• You work independently with confidence and authority — and with minimal oversight.
• You love to collaborate and advocate for the user and for content design.
• You’re creative — you’re a great storyteller with the ability to persuade.
• You value and enjoy doing user research.
• You advocate for a content-first approach to design!

Pay Grade – USA26

Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.

USA base pay range (CA, WA, NY, NJ, CT) per year:

Min: $92,200

Mid: $108,300

Max:  $124,400

     
USA base pay range (all other U.S. states) per year:

Min: $83,000

Mid: $97,500

Max: $112,000

Please note that visa sponsorship is not available for this position.

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

• Health care coverage – Affirm covers all premiums for all levels of coverage for you and your dependents 
• Flexible Spending Wallets – generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP – An employee stock purchase plan enabling you to buy shares of Affirm at a discount. APPLY HERE