by Kay Tay | Jan 18, 2024 | Uncategorized
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.The Online Help & Communication Specialist I works as part of the Online Help and Communications Team to develop external facing help materials for NBS products. This position creates help demonstration videos, training videos, knowledgebase articles, interactive e-learning content, etc. In addition, the Specialist I takes part in the quality assurance process for online help content created by the team.
JOB RESPONSIBILITIES:
1. Enter, transcribe, record, store or maintain instructional and how-to information in written or electronic form.
2. Edit and publish a variety of content types–training videos, product demonstrations, how-to videos, e-learning content, etc.
3. Author “how-to” content for new technology or for filling gaps in existing content.
4. Audit and edit the help system content–both written and video–as product updates are released.
5. Participate in quality assurance reviews for help content.
6. Report product issues found during the documentation phase to appropriate individuals.
7. Assist team members as needed with content creation.
8. Develop camaraderie and trust with partners at all levels of the company.
Salary Range: $22-$23/hr
EDUCATION:
Associate’s Degree preferred. Equivalent experience considered.
EXPERIENCE:
1. Experience creating written instructional content.
2. Teaching, training or presentation experience a plus.
3. Scripting and producing “how-to” or teaching videos using Captivate, Camtasia or similar products.
4. Experience creating or editing graphics using Photoshop, Snagit or similar products.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. PC/Windows proficiency and Internet browser familiarity (IE, Firefox, Chrome).
2. Excellent written and verbal skills.
3. Friendly, courteous, and service-oriented.
4. Understanding of the Higher Ed and K-12 markets are a plus.
5. Ability and willingness to learn to use the following software tools, as well as any other software tools necessary for the completion of a given task:
a. Adobe Captivate
b. Adobe Photoshop
c. Camtasia Studio
d. Final Cut Pro
e. MindTouch
f. Snagit
6. Ability to learn any area of the supported product suites to be able to create a clear, complete and concise article or video explaining and demonstrating the area.
7. Embody the core values of Nelnet.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. APPLY HERE
by Kay Tay | Jan 18, 2024 | Uncategorized
Senior Manager, Content Production, Advanced Designations
Job Description
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
The Senior Manager, Content Production, Advanced Designations manages various processes and activities necessary to design and produce multimedia content for study products for the CFA, CAIA, and FRM product lines. The role collaborates with content specialists as well as performs the function of a multimedia producer and content producer. This includes the planning, recording, and editing of various forms of multimedia as well as documentation, tagging, storage and usage of content utilizing Kaplan’s content management systems and development tools. The Senior Manager, Content Production, works in collaboration with Product Managers, the Content team, and other departments to support products and delivery in appropriate platforms.
Primary/Key Responsibilities
- Proactively identify problems and resolutions and seek out new procedures and technologies that improve quality of materials and efficiency of processes
- Organize the planning and execution of multimedia projects
- Work with subject-matter experts (SMEs) to create high-quality live and recorded instructional videos and utilize post-production techniques to help content stand out
- Stay aware of industry trends and recommend improvements to ensure our instructional content is current and meets market needs
- Work with subject-matter experts (SMEs) to write, organize, and edit course curriculum and related materials including textbooks, class materials, tests, and online products
- Manage projects and timelines in a deadline-driven environment with shifting priorities
- Communicate project status and work with other teams to meet tight deadlines
- Test products prior to release for content quality and technical aspects to ensure best in class customer experience
- Conduct quality assurance of content blueprints and maps for accuracy
- Perform additional duties as assigned to achieve organizational goals
Minimum Qualifications
- Bachelor’s degree or equivalent experience
- 7 years of professional experience, preferably in multimedia production, print publishing, editing, or content production.
- Strong leadership skills
- Strong customer service-oriented approach
- Ability to produce high quality multimedia content
- Artistic vision and technical production skills for multimedia projects
- Ability to proof and edit technical material with high attention to detail
- Collaborative contributor
- Strong communication skills to transmit information accurately and actively seek feedback
- Experience collaborating with cross functional teams and projects in a data intensive, multiple project, deadline driven environment.
- Strong business acumen
Preferred Qualifications
- An understanding of the professional educational training environment and learning management systems is a plus
- Prior experience in career education creation and delivery is a plus
- Experience with DITA
We offer a competitive benefits package including:
Remote work providing flexible work/life balance
Comprehensive Retirement Package including 401K company match and two pension programs
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!
Kaplan, Inc. is a global educational services company, with about 10,000 employees and operations in 26 countries. We serve 1.2 million students each year and partner with about 4,000 educational institutions and 13,000 corporations across the world. Kaplan is the largest subsidiary of Graham Holdings Company (NYSE: GHC).
Across its 85-year history, first as a pioneer of the test prep industry, then as an early online education leader, and now as a global education provider, Kaplan has been recognized for expanding educational access and improving student outcomes through innovative uses of technology, instructional design, and learning science. We’ve been recognized as a Top Workplace for Innovators and Brands That Matter (Fast Company); and as one of America’s Top 100 employers (Forbes).
Kaplan’s US-based businesses provide individuals, educational institutions, businesses and governments a broad array of services, supporting our students and partners to meet their diverse and evolving needs throughout their educational and professional journeys. Among the services provided are test preparation, coaching and advising, performance training, industry credentialing, and university support services, online enablement, analytics, and marketing. The test preparation and professional products are offered in the market under our brand names such as Kaplan, Kaplan Financial Education, Kaplan Schweser, PPI, College for Financial Planning, and Manhattan Prep. Headquartered in Fort Lauderdale, FL, employees who support Kaplan’s North America division work primarily remotely across the US and in our corporate campus in Bengaluru, India. APPLY HERE
by Kay Tay | Jan 17, 2024 | Uncategorized
The Writer/Editor works within Clinical Business Management and Operations and is responsible for editing/auditing written Utilization Management (UM) adverse determination letters across all Healthfirst’s managed care products, as well as Care Management (CM) Person Center Service Plan (PCSP) letters. The Writer/Editor will independently and accurately audit, edit and compose/generate a wide variety of member and provider correspondence to ensure compliance with State and Federal regulations.
Duties and Responsibilities:
- Conduct daily reviews of member and provider correspondence while reviewing clinical system (TruCare) events to ensure compliance with all State and Federal regulations.
- Meet established time frames for completion of assigned correspondence.
- Identify deficiencies and provide feedback to reduce errors and improve processes and performance to ensure quality.
- Review and investigate a variety of member and provider correspondence to ensure all elements of the letter match what is in the Clinical system (TruCare) and ensure the correct template is being used appropriately.
- Collaborate with care managers in UM, CM, the leadership team and peer reviewers to comply with regulatory-mandated notices.
- Analyze/audit letters for appropriate medical terminology using departmental policies and federal and state regulations.
- Assist with the creation, storage, protection, retrieval, and retirement of letters to enrollees, providers and facilities from company systems.
- Ensure compliance with Healthfirst’s corporate branding requirements.
- Additional duties as assigned.
Hiring Range*:
- Greater New York City Area (NY, NJ, CT residents): $47,403 – $62,400
- All Other Locations (within approved locations): $41,101 – $60,320
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. APPLY HERE
by Kay Tay | Jan 17, 2024 | Uncategorized
Serious Eats is seeking a Commerce Editor to help assign and edit food and kitchen-related product roundups and reviews, and help turn testing insights into product roundups. The ideal candidate is a digitally savvy editor and self-starter who is passionate about home cooking and kitchen products. and a passionate cook with culinary school and/or professional culinary experience. We are looking for someone who can create quality content and thrive in a fast-paced environment. Culinary school and/or professional culinary experience or qualifications are a plus, and you’ll also be expected to participate in testing at home and/or in our labs. This job requires both analytical and editorial skills to help you make the best decisions for our readers.
About Your Contributions
- Assign, edit, and write or update commerce content for Serious Eats, maintaining our high-quality standards along the way.
- Research new products, models, trends, and competitor picks and conduct expert interviews to make sure we’re making the best recommendations to our readers.
- Assist in our testing process, whether evaluating products at home, tailoring methodologies, writing up results, attending lab testing days, or gathering or digesting insights from testers or staff.
- Take the insights and results from our lab tests, and turn them into compelling product roundups and updates or assignment briefs for freelancers.
- Source, test and on-board new writers as needed, sending out contracts, training materials and submitting monthly invoices.
- Track and use performance data to adjust editorial strategy and programming efforts – with a good understanding of basic business KPIs such as growth conversion rates.
- Use SEO tools and knowledge of the brand to come up with the next big content ideas
- Collaborate and communicate effectively throughout the organization (including the broader commerce, editorial, growth, social, and research and testing teams) to optimize our commerce library for our readers and search and deliver on goals and objectives.
About You
- 3-5 years of writing and editing experience at an online publisher, ideally in the food space
- A product enthusiast who spends time shopping and obsessing over purchases, particularly for the kitchen and entertaining
- Passionate about food, cooking, and drinks
- Detail-oriented and deadline-focused with solid writing and editing skills, as well as a deep understanding of what works on the web
- Strong copywriter, capable of writing engaging, lively headlines and blurbs, all while keeping the Serious Eats voice, values, and style in mind
- Self-starter who wants to work for a growing company
- College degree or equivalent experience required; culinary school or professional cooking experience a bonus
Pay RangeSalary: $52,500 – $75,000
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith’s total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
Dotdash Meredith is America’s largest digital and print publisher. Our 40+ iconic and fast-growing brands harness the best intent-driven content, the fastest sites, and the fewest ads to help nearly 200 million people every month, including 95 percent of US women, make decisions, take action, and find inspiration. Dotdash Meredith brands include PEOPLE, Better Homes & Gardens, Verywell, FOOD & WINE, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, Southern Living and more. APPLY HERE
by Kay Tay | Jan 17, 2024 | Uncategorized
n the fast-paced, ever-growing world of healthcare, Humana relies on the latest technology and trends for sharing and storing information, communication and security. The Marketing, Regulatory and Operational Communications team is seeking a qualified and highly motivated Senior Marketing Campaign Developer focused on providing marketing database management, business data strategy and marketing consultation to support enterprise-wide messaging campaigns.
As a Senior Marketing Campaign Developer (or internally known as a Senior Professional, Database Marketing), your primary focus will be in the requirements gathering, data mapping, development and execution of our marketing campaigns including direct mail, email, live and automated calls and other digital channels. You will implement best-known practices and develop key relationships with all impacted business areas.
Key Role Functions
- Partner with associates in other business areas to define business needs and help translate those needs into system requirements
- Provide consultation to partners from the perspectives of database marketing capabilities, best practices, and learnings from past communications
- Collaborate with business partners to implement communication strategies through campaign development, enhancement, and maintenance
- Data consultation, data strategy and implementation of consumer messaging programs
- Work with IT and multiple business partners and with proprietary campaign management systems and industry leading Marketing Automation tool for campaign data acquisition, extraction, evaluation and quality assurance testing
- Continually identify ways to improve and enhance current campaign operational processes, increasing value and usability and optimize end-to-end process
- Develop an appropriate knowledge of Humana’s vision and strategy as well as program design in order to support business strategy
To be successful in this role you must possess the ability to collaborate with cross functional teams including Information Technology and in-line business teams (e.g. Marketing Communications, Clinical, Web) as well as a keen analytical mindset with the capability to independently navigate and address various priorities.
Use your skills to make an impact
Required Qualifications
- Bachelor’s Degree in Math, Statistics, Computer Science or a related quantitative field and a minimum of 3 years of campaign development experience OR a minimum of 5 years of experience without a degree
- Experience with IBM Unica and/or Adobe Campaign
- SQL programming
- Experience with documenting and/or gathering requirements
- Database marketing including campaign management and coordination, end-user needs identification, specification of content and testing requirements
- Ad-hoc query tools and data repositories that support data extraction
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
- Salesforce Marketing Cloud Certification
- Prior health insurance industry experience
- Understanding of marketing metrics and program measurement
Additional Information
This role is a nationwide remote role. Candidate must be able to accommodate EST time zone.
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership
- Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$76,800 – $105,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. APPLY HERE
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