Content Moderator – 2nd Shift

As a Student Safety Analyst, you play a vital role in reviewing online activity recognized and “flagged” by our technology as potentially harmful to students. You will decide whether this “flagged” online activity is harmful or dangerous and act accordingly to alert the student safety team. This role requires schedule flexibility. Being bilingual is a plus.

*** This is a remote / work from the home role based in the US. We have (6) openings ranging in hours – 11 PM – 7:30 AM (2), 7:30 AM-4 PM (3), 3:30 PM – 12 AM (1) EST, but there is some flexibility in this ***

Primary Job Responsibility 

  • You will report to the Director of student safety and support our student safety Artificial Intelligence suite of features by reviewing potentially harmful online activity.
  • You play a critical role in identifying potentially harmful online activity and manage communication protocols and processes with our Student Safety Group to help promote wellbeing and safety or proactively prevent harmful measures.
  • Actively manage your online queue for alerts that need attention and enter into communication with school districts via email or phone.
  • Document in the support software
  • You will collaborate with our Student Safety Group and our business teams to help ensure our mission and vision of keeping kids safe online is being acted upon and continually evolving with technology.
  • You will be responsible for goals and metrics.

Preferred Qualifications, Skills, and Experience

  • You have experience in Schools, MATs with social-emotional wellbeing assistance, asset protection, education, law enforcement, background in Psychology, or similar experience.  
  • Experienced with crisis prevention/counseling or similar experience
  • Experience in an environment analyzing and solving escalated and intricate situations preferred
  • Experience with a variety of social media platforms and pop culture beneficial
  • You look forward to the challenge of having to focus for more extended periods on critical tasks to solve meaningful problems
  • You are a life-long learner who is open-minded about everything from same-sex marriage to the best type of pizza

About Securly, Inc. 

Innovation – Our innovative products and talented people have;

  • Established Securly in over 20% of the US market and growing rapidly internationally 
  • Implemented Securly into 15,000+ schools
  • Monitored more than 5+ billion online activities
  • Revolutionized student wellness and school safety for more than 10+ million children 
  • Saved the lives of more than 2000+ children

Some of the Perks 

  • Recognized as Top Places to Work for multiple years in a row
  • Robust company-sponsored benefits package
  • Unlimited free access to well-being and mental health resources
  • Unlimited Vacation (Flex Time)
  • Annual $1,000 Employee Professional Development Stipend
  • Holiday Break – closed the week between Christmas and New Year
  • 401k with employer match
  • Remote first work culture

APPLY HERE

Assistant/Associate Copywriter, Social 

Are you someone who does things “for the plot,” because you know it’ll either work out in the end—or even better—lead to a great story? Can you sift through all things surface-level to mine something truly authentic? Has TikTok taught you things about yourself that make you question your entire existence, while simultaneously making you feel seen? Same.  

We’re looking for a copywriter who is invested in the teen mindset, who gets Gen Z and who wants to empower teens to be their most confident, comfortable and capable selves. At Hollister, we’re more than a clothing brand, we’re a platform for amplifying teen voices.

What will you be doing?

  • Concepting and writing engaging, compelling captions, stories and memes across organic social platforms (Instagram, Facebook and TikTok) that are universally loved, shared, saved and favorited by teens
  • Speaking, writing and breathing Gen Z
  • Deriving personal pleasure from being at the forefront, and sharing your knowledge, of all things pop culture
  • Partnering with strategy and designers to translate concepts into dynamic creative
  • Performing as a self-motivated, information seeker
  • Leading with confidence, accepting failure with humility

What do you need to bring?

  • Bachelor’s degree, preferably in Marketing, Creative Writing, English, Journalism, Advertising/Copywriting, or related experience  
  • 1-3 years copywriting experience, preferably with a focus on social media
  • Near-perfect editing skills with superior spelling & grammar
  • An ongoing interest in fashion and retail
  • An obsession with social media and Gen Z influencers
  • A strong work ethic with the ability to multitask and thrive under accelerated deadlines and shifting deliverables
  • A team-player mentality with an openness to receive and execute feedback

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

  • Incentive Bonus Program  
  • Paid Time Off and Work From Anywhere Flexibility    
  • Paid Volunteer Day per Year, allowing you to give back to your community 
  • Merchandise Discount 
  • Medical, Dental and Vision Insurance Available 
  • Life and Disability Insurance 
  • Associate Assistance Program 
  • Paid Parental and Adoption Leave 
  • Access to Carrot to support your unique parenthood journey 
  • Access to Headspace dedicated to creating healthier, happier lives from the inside out 
  • 401(K) Savings Plan with Company Match 
  • Opportunities for Career Advancement, we believe in promoting from within 
  • A Global Team of People Who’ll Celebrate you for Being YOU 

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER

Notice (For Colorado, New York, California and Washington): The recruiting pay range for this position is $45,000 – $63,000.

APPLY HERE

Special Projects Editor

Apartment Therapy Media helps people live happily and healthily in their homes. Since Maxwell Ryan founded Apartment Therapy in 2004, it has become an award-winning authority of design inspiration and real-life home solutions while The Kitchn has earned its place as the go-to resource for home cooks looking to plan and prep better meals for their families.  Recently, we launched Cubby (CubbyAtHome.com) as the third property in our network, focusing on parenting and life with kids at home. Together, the three sites reach over 650 million people every month across all platforms and we have more than 140 people working from across the U.S. (and internationally!), in addition to our sunny NYC office & studio.

Apartment Therapy Media is looking for a proactive, innovative Special Projects Editor to join its dynamic Editorial Special Projects team. This role will have a significant impact on content production by managing ATM’s essential out-of-office editorial coverage for all three of the company’s brands: Apartment Therapy, The Kitchn, and Cubby. Reporting to the Special Projects Director, this position also plays a key role in executing large-scale editorial projects. An ideal candidate has strong editorial judgment, ability to juggle multiple priorities, and passion for the home and food space.

Responsibilities:

  • Provide out-of-office support and coverage for other editors by ideating, assigning, editing, building, and packaging content during editors’ time off (whether personal or for a special project).
  • Edit sponsored editorial projects across Apartment Therapy, The Kitchn, and Cubby. 
  • Work with the Special Projects Director, editors-in-chief, and other editorial staff to identify new special project and tentpole opportunities, and to define the scope of existing projects.
  • Work with the Special Projects Director and editorial teams to write content for special projects and overall site traffic.
  • Contribute to other editorial projects as needed.

Qualifications:

  • 3-5 years of editorial experience, specifically with editing experience
  • Subject-matter experience with home, food, and family
  • A robust roster of freelance writers
  • Skilled in concepting and packaging content
  • Experiencing in editing stories for accuracy, service, voice, and style
  • Ability to balance multiple priorities, and adjust strategy and execution in the face of new information
  • Experience in web analytics

Salary Range: $70,000 – 80,000 annually

The above represents the expected salary range for this role. Ultimately, compensation is determined by level of experience, location, and other job-related factors.

APPLY HERE

Grants Writer

*This is a remote role for candidates who can work EST hours.*

JOB SUMMARY

The Grant Writing Manager is an experienced senior professional, responsible for the fulfillment of grant support requests via compelling proposals, as well as providing strategic recommendations for the successful execution of grant proposals that are well-aligned with Foundation guidelines. Persons in this role are expected to support approximately 40-50 solicitations each year, resulting in $1M to $1.25M annually. The primary objective is to meet annual and campaign fundraising goals by working with staff partners to develop and execute a portfolio of new, renewable, and upgradeable institutional donors. Chief responsibilities include LOI and proposal writing; assisting staff partners in foundation strategy and development/management of a robust foundation portfolio; identifying and researching appropriate foundation prospects; assisting staff partners with donor stewardship and grant deliverables; and management of a foundation fundraising calendar. Advises and assists Philanthropy (and occasionally Corporate) staff with process and compliance issues related to funding agency regulations and standards, and oversees adherence to Foundation administrative, fiscal, and accounting policies and procedures related to grant proposals and grant management.

MAJOR RESPONSIBILITIES

  • Overall responsibility for all foundation grant-related stages through submission, and post-award deliverables including; prospect identification, pre-proposal strategy and materials, RFP evaluation and mission alignment, content development, proposal writing, and supporting documentation such as budgets, timelines, logic models, and other agency documents.
  • Works with assigned staff to strategize and follow through with grant opportunities from prospective foundations.
  • Maintains a calendar/tracker of submissions, renewals, reports, and funding projected and received to keep department leads informed of all proposal opportunities and results.
  • In addition to developing grant proposals, this position works in collaboration with assigned fundraising staff to assist in budget preparation and interpretation of funding agency regulations and requirements; review proposals for compliance with policies, regulations, procedures, and facilitate documentation requirements.
  • Works with assigned geographic leadership to develop and implement annual plans for the cultivation and solicitation of foundation donors and prospects.
  • Provides advice and guidance to key stakeholders to assist with program planning and priorities in order to meet the requirements of the grant.
  • Works collaboratively with a team approach in all aspects of the position.
  • Assists and manages the preparation of grant review exercises for best practices using proposals and funders’ guidelines and selection criteria.
  • Creates proposal templates for priority program areas and updates these documents accordingly as deliverables change or to address measurable objectives, access, disparities, and targeted populations.
  • Adheres to ACS master brand style guidelines, and inclusive language and writing guidelines to capture a captivating voice and tone, and appropriately articulate health equity concepts.
  • Updates Salesforce with all relevant proposal/inquiry/report activity or correspondence.
  • Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission.
  • Collaborates with all departments across the organization to ensure coordinated and interdependent achievement of region goals.

Position Requirements

FORMAL KNOWLEDGE

Bachelor’s Degree, plus 3-5 years’ experience in a major gift/campaign fundraising environment, with a preference for health-related causes. The candidate should have knowledge of restricted fund accounting principles, procedures, and standards along with the ability to analyze and interpret financial data and prepare financial reports, statements, and/or projections. The successful candidate will have excellent written and analytical skills in order to shape ideas and concepts into sound grant proposals.

COMPETENCIES/SKILLS

Demonstrates Major Gifts Competencies:

  • Customer focus – Builds strong customer relationships and delivers customer-centric solutions.
  • Strategic mindset – Sees ahead to future possibilities and translates them into breakthrough strategies.
  • Action-oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Drives results – Consistently achieves results, even under tough circumstances.
  • Interpersonal savvy – Relates openly and comfortably with diverse groups of people.
  • Builds networks – Effectively builds formal and informal relationship networks inside and outside the organization.
  • Persuades – Uses compelling arguments to gain the support and commitment of others.
  • Being resilient – Rebounds from setbacks and adversity when facing difficult situations.

OTHER SKILLS

Superior creative writing and copy-editing skills, proficiency with budget development, familiarity with grant requirements and required finance-related materials, excellent communication skills, organizational, and interpersonal skills as well as the ability to build relationships with Division and global HQ staff and funding program officers are essential.

SPECIALIZED TRAINING OR KNOWLEDGE:

  • MS Office
  • Salesforce experience preferred

SPECIAL MENTAL OR PHYSICAL DEMANDS:

Limited travel will be required.

The starting rate is $61,500 to $76,900 per year. The final candidate’s relevant experience/skills will be considered before an offer is extended.

APPLY HERE

Part Time Remote Customer Service Chat

At Wayfair, we care about our customers! Our award-winning Customer Service Team leverages technology and human empathy to build customer trust and loyalty.

At Wayfair, you can deliver exceptional customer service while balancing outside of work priorities by choosing the hours that work for you. This is a Part Time opportunity where you will provide your work schedule availability and we will use your availability to develop your work schedule! 

 From the time our customers place an order with Wayfair through delivery to their home, our team works to make it easier than ever to shop for the home. The Customer Service Team works proactively in a fast-paced environment to monitor customer orders and ensure a seamless delivery to the customer. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. We are passionate about our customers and work to delight them on every interaction with Wayfair.

Over the past few years, teams from across the service organization have been investing in the future of our digital service channels, chat and mobile messaging. Should you choose to join the team, you are joining at an incredibly exciting time as we continue to invest in and scale a digital presence for our customers! You each will bring unique perspectives and experience; working closely within your teams, across our Site and with our cross-functional teams, you all will lead the way in refining our approach to connecting with customers when and where they would like to speak with us. Our current hours of operation (all ET) are 8:00 am – 12:00 am Monday through Friday, 8:00 am – 8:00 pm on Saturday and 9:00 am to 6:00 pm on Sunday. 

What Does a Digital Service Associate Do?

  • Independently troubleshoot, problem solve and resolve customer service inquiries while building a relationship with the customer
  • Provide service to customers on multiple channels (Chat and Mobile messaging, as your role progresses or based on business needs, you may also engage with customers via other methods) to provide assistance with post-order issues such as returns, replacements, refunds, delivery status, back order inquiries, and any other issues that may arise in the order fulfillment process
  • Exceed customer satisfaction, efficiency metrics and issue resolution targets
  • Continuously look for areas of improvement and communicate trends in customer calls to leadership as appropriate
  • Simultaneously navigate multiple customer conversations using software applications and Wayfair tools/resources
  • Demonstrate negotiation and conflict management skills and maintain professional composure
  • Demonstrate excellent verbal and written communication using multiple channels and platforms.

What you’ll need:

  • Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
  • Resourcefulness & ability to independently problem solve
  • Ability to work with multiple customers simultaneously while appropriately prioritizing and engaging with their issues.
  • Excellent relationship building skills with a passion for helping others
  • Strong organization and multi-tasking skills
  • A successful track record working in a high-volume environment
  • Regular and reliable attendance
  • Equivalent customer-facing work experience. 
  • Excellent written and verbal communication skills
  • Strong typing skills and experience navigating computer-based tools. 

What are the Pay & Benefits?:

Pay:

  • Hourly Pay Rate: at least $15.60 hourly depending on location (tenure increases starting as early as 6 months)
  • Quarterly Performance Bonuses
  • Referral Bonus ($500 per eligible referral)

Benefits:

  • 401(k) with company match up to 4%
  • Paid Time Off  (start accruing time immediately)
  • 7 Paid Federal Holidays and 1 Floating Holiday
  • Paid / Unpaid Parental Leave options
  • Eligible Tuition Reimbursement (up to $5,250)
  • Wayfair Employee Discount
  • Volunteer Day for Community Service (Paid Day Off)

What are the Requirements?

  • Be able to work at least 1 weekend day, for a total of 20 hours per week
  • You must be 18 years of age or older.
  • You must hold a High School Diploma, GED, or equivalent.
  • You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
  • A knowledge of working within Windows Operating Systems or equivalent.
  • A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) 
  • Wayfair wants to ensure your success, this is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.
  • Qualified applicants will be required to pass the candidate assessment to proceed with the interview process.

Why Wayfair Customer Service?

At Wayfair, we care about our customers. Whether it’s over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. We’ll provide the training, tools, and equipment—all you need is a love for problem solving and a dedication to a phenomenal customer experience.

APPLY HERE