Master Data Operator

by Kay Tay | Aug 1, 2023 | Uncategorized

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson has an exciting opportunity for a Master Data Operator on our Enterprise Data team!

Responsibilities:

• Responsible for compiling, validating, entering, and maintaining data
• Review data for deficiencies or errors, correcting any incompatibilities and checking output
• Research and obtain further data when needed to ensure completeness
• Maintain strict confidentiality
• Respond to queries for information within a timely manner
• Follow data integrity and security policies
• Review vendor/third-party provided data for accuracy and conformity with company standards
• Adhere to all policies, rules, regulations, and procedures
• Perform other duties or functions as requested by management

Qualifications:

• High School Diploma / General Education Degree required
• 1-2 years relevant work experience
• Organized with outstanding attention to detail and accuracy
• Strong verbal and written communication skills to include use of proper grammar and punctuation
• Ability to work within time constraints
• Ability to concentrate for lengthy periods and perform accurately with speed
• Basic Excel experience required (sort, filter, basic formatting, basic formulas)
• Exhibit computer literacy and familiarity with navigation and basic programs such as MS Office
• Proficient touch typing skills

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

-$15.00 – $19.71

APPLY HERE

Customer Experience Specialist 

by Kay Tay | Jul 31, 2023 | Uncategorized

Online shopping has changed. Today’s eCommerce runs on selling products, not brands. SamCart is the only eCommerce software platform built for creators, by creators, who want to build a profitable digital business and experience personal freedom and growth.

The Innovation Team at SamCart is focused on helping make entrepreneurship easy, and our first product is CreatorU, an e-learning platform which coaches creators along their journey. 

SamCart’s Innovation Team has also added a new product to our product suite known as Dropdeck. Dropdeck is focussed on making content creation easy.Dropdeck allows creators to seamlessly format their content simply by typing and utilizing our dynamic templates and designs. 

With explosive growth on the Innovation Team, we are looking to hire another Customer Experience Specialist who is primarily responsible for providing support to our customer base. This encompasses becoming a product expert as well as an educator and advocate. The Customer Experience team is a blend of Customer Support functions, but also has a coaching/nurturing component focused on helping our customers along in a more personal way. We do the heavy support lifting so our customers can focus on building their business.

Responsibilities

• Ability to work a weekend split schedule (i.e. Tuesday-Saturday OR Sunday-Thursday)
• Respond to customer inquiries via FreshDesk email (and coming soon: live chat!).
• Troubleshoot customer issues pertaining to platform usage and configuration.
• Understand and identify customer pain points and help drive the escalations process by coordinating between the product and support team.
• Act as liaison between the customer and other departments such as the sales, support, marketing, and product teams.

Qualifications

• Experience working within a SaaS company
• Prior technical support experience
• Excellent communication skills – both written and verbal
• Tech-savvy, adaptable, and comfortable with frequent functionality updates
• Superior customer service skills – owns the ability to be responsive, compassionate, resourceful, and solution-oriented (all while maintaining a sense of humor!)
• Ability to provide innovative solutions or draw reasonable conclusions from provided information/context
• Enjoys working directly with our customers, being their trusted advisor, and understanding the importance of customer happiness in staying ahead of our competition.
• Major plus if you have knowledge of the JIRA ticketing system, FreshDesk, Google Hangouts, and Slack

This is what you’ll love about SamCart

Our co-founders always say “Their success is our success” and we believe that about our people too! We want everyone to love their job at least 80% of the time and when you are successful, the whole team is successful. 

• Each team has one offsite Hub Week per quarter to collaborate with your team members (and others!) and plan for the upcoming quarter.
• Diversity adds value to everything we do – We hire from and for a wide range of backgrounds and experiences to allow the team to bring their own unique ways of thinking and working to each project
• We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.  
• Yay, we have 401K! 
• Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child. 
• Supportive Parental leave policies for all parents 
• Career growth and development are essential here at SamCart and we want all team members to build sustainable, future-proof and adaptable careers.
• Self-Care is important, which is why we offer a monthly wellness credit. 

Our Core Values

Be Transparent – We communicate openly, thrive on feedback, and check our egos at the door.

Be Human – We operate with compassion and always assume positive intent.

Be an Owner – We are all owners of the business. We take pride in our work and know that the success of our customers and the business contributes to our individual success. 

Be Creative and Commit – We collaborate, create resourceful solutions, and work as a team to get it done.

Be You – We are stronger together because of the unique qualities we each bring to the team. We believe in balance, making time for fun, and enjoying the work we do! 

APPLY HERE

Balance Entry Specialist

by Kay Tay | Jul 31, 2023 | Uncategorized

Paycor empowers leaders to develop winning teams. Our Human Capital Management (HCM) software modernizes every aspect of People Management from the way you recruit, onboard, develop, pay, and retain employees. Best of all? Our team is growing, and there’s never been a better time to join! If you love to Think Big, Dream Big, Compete to Win, and thrive in a fast-paced environment, we want to hear from you!

Job Summary

The Balance Entry Specialist position is responsible for completing historical payroll data transfers for all new clients onboarding with Paycor to ensure the completion and accuracy of the Paycor clients’ tax setup at the client level during the implementation process.  The Balance Entry Specialist is responsible for identifying quality issues and data discrepancies regarding tax treatment of earnings, deductions and employer memo codes as well as tax liability vs. deposits based on historical detail. The Balance Entry Specialist will communicate these concerns with the Implementation teams on an ongoing basis.  Other key responsibilities include data file manipulation, data extraction from prior provider systems and transfers as well as problem-solving assignments.

Essential Duties and Responsibilities

• Ensure accurate collection of required documentation for Client level historical payroll data*
• When necessary, extract data from Clients’ current payroll systems in the form of standard and/or custom reports 
• Ensure all payroll data is recorded, balanced, and reconciled to the Client level support*
• Troubleshoot potential tax mistreatments of earnings and deduction types. Communicate results as required*
• Educate Implementation Consulting team on acceptable historical documentation, tax impounds, and on-going concerns regarding Clients’ data*
• Document all changes, concerns, and communications with Client or Implementation team during tax balancing using appropriate systems and/or processes * 
• Provide backup assistance to other tax department team associates as needed
• Other duties as assigned

*Indicates essential job functions.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• Must be eligible to work in the U.S. without sponsorship
• Four-year degree or equivalent education and work experience preferred.
• Knowledge of federal/state/local revenue and unemployment filing requirements preferred.
• 1 or more years of customer support experience; prior tax experience a plus.
• Experience with advanced Excel formulas including VLOOKUP, SUMIFS, CONCATENATE and Pivot Tables preferred.
• Experience providing world-class service, and ability to learn new systems and/or enhanced functionality within an existing system.
• Ability to effectively solve problems by balancing detailed questions with creative solutions.
• Demonstrated success with establishing and maintaining positive working relationships with clients and peers across multiple departments.
• Strong interpersonal, verbal and written communication skills.
• Effective organizational skills proven in a fast-paced, service-oriented position.
• Must be able to work overtime as needed.

Paycor Total Rewards

We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most – the well-being of you and your loved ones.

Highlights include:

• A flexible virtual-first work philosophy
• An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor’s growth
• 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
• Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
• Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
• Paid leave for birth parents, non-birth parents, elder caregivers, and military support
• Sabbatical opportunities for tenured Associates
• Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
• Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

We also offer competitive compensation determined by each individual’s relevant experience, skills, and education. We anticipate the base pay for this position to be between $16.05-$25.70/hr. In addition to base pay, Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on their position. If your desired salary falls outside of these rates, we hope you’ll still apply as there may be other positions that better align.

APPLY HERE

Sr. Marketing Copywriter

by Kay Tay | Jul 29, 2023 | Uncategorized

The Sr. Copywriter will produce clear, approachable multi-channel content to attract, engage, and retain HealthEquity clients, prospects, and partners. Healthcare and finances are complex, so your job is to simplify topics and clarify the value HealthEquity brings to our B2B audiences, with a focus on enterprise and mid-market employers, brokers, and health plan partners. By combining your expertise with our brand positioning, voice, and tone, you will elevate our Marketing programs and campaigns, inspiring people and improving healthcare consumerism in America.  

What you’ll be doing 

• Consistently produce clear, B2B-centered copy across myriad formats, including web, print, email, presentations, and video.   
• Create fearless conversion copy showcasing the value of our solutions and driving action with strong CTAs. 
• Draw on best practices to write eye-catching headlines that showcase our value within a noisy marketplace.  
• Steward and produce compelling thought leadership pieces, including case studies, whitepapers, blogs and webinars.  
• Be an ambassador for our brand voice, applying brand principles in your work and pushing our brand forward as you learn what resonates with our key audiences. 
• Strategically partner with Marketing leaders and stakeholders to understand objectives, advance project goals, test messaging and CTAs, and achieve relevant metrics.
• Collaborate with the Creative team on content layout and design to optimize UX and ensure messaging integrity.   
• Establish trusted relationships with Marketing leadership and SMEs throughout HealthEquity to establish authority on trending and evergreen topics, and to know where to turn for guidance on complex topics. 
• Map research findings and industry data to employer and client pain points, ideating new topics and proactively proposing future content topics and campaigns.  
• Proactively offer improvements to our creative assets and templates as you deepen your understanding of B2B customer personas.   
• Stay up to date on challenges, opportunities, and industry trends that impact our key audiences.    
• Guide Content Marketing team best practices, generously sharing lessons learned through your projects and collaboration throughout the company.   

What you will need to be successful

• Bachelor’s degree in Marketing, Journalism, Communications or relevant experience  
• 5+ years professional-level experience required: either freelance, agency, or in-house 
• Desire to test new ideas, iterate quickly and collaborate in a fast-paced environment 
• Familiar with personas and able to adapt copy for a variety of audiences 
• Comfortable conducting interviews to compose engaging narratives 
• Proficient at distilling insights from ongoing research to inform content planning 
• Excellent editorial and proofreading skills  
• Thoughtful in delivering feedback and graceful in receiving it  
• Strong critical thinking and problem-solving skills  
• Ability to work in ambiguity and proactively seek guidance as needed   
• Ability to distinguish between activity and productivity and prioritize the latter 

#LI-Remote

This is a remote position.

Salary Range

$69000.00 To $103500.00 / year

Benefits & Perks

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Adventure accounts
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

Come be your authentic self

Why work for HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position.

APPLY HERE

Category Merchandise Specialist

by Kay Tay | Jul 29, 2023 | Uncategorized

Babylist is the leading vertical marketplace and commerce destination for baby, driving purchase decisions for more than 8 million people each year. Utilizing robust proprietary data, patented technology, and unbiased editorial guidance, Babylist recommends expert-tested products to those starting their parenting journey so loved ones can offer their support. Babylist registries connect new parents and their community of family and friends who help plan, prepare, and shop for a child’s arrival. Babylist is the generational brand in baby, leading the $67 billion baby products market as the trusted go-to solution for growing families. To learn about Babylist’s registry options, editorial content, and more, visit www.babylist.com.

Our Ways of Working

We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees. 

We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.

What the Role Is

Babylist is hiring an E-Commerce Category Merchandising Specialist to become a part of our growing e-commerce team. In this role, you will own the end-to-end product content creation, optimization, and maintenance. You will also have the opportunity to provide business support to the buying team, which includes industry trend research, and competitive analysis.

Who You Are

• You have meticulous attention to detail, strong planning skills, and can deliver consistently accurate work on time.
• You’re a team player, show strong self-awareness, and have the ability to work collaboratively.
• You have an entrepreneurial mindset and a passion for start-ups and e-commerce. You are a self-starter, can be scrappy, and are comfortable flexing across multiple functions.
• You are passionate about consumer products, innovation, trends, and merchandising.
• You are flexible and can adapt to shifting priorities. You seek efficiencies and improvements in every realm of your work.
• You excel with spreadsheets and have impeccable attention to detail regarding system applications.
• You take pride in your work, follow through to completion, and care about delivering high levels of accuracy.
• You have strong communication skills and can work effectively with the entire team including product, design, editorial, customer service, and logistics.
• 0-2 years of relevant experience
• BA degree or equivalent
• Fluent in Microsoft applications- Excel, Word and Outlook

How You Will Make An Impact

• Create and manage product pages for a large and growing number of products in our store
• Partner with suppliers to source raw product data, assets, and samples
• Own product detail accuracy, including pricing, naming, supplier details, and categorization
• Manage ongoing product pricing changes and promotional execution
• Review Babylist Shop storefront and pages regularly to surface opportunities for improvement
• Support e-commerce team in meeting business targets and provide business analysis support
• Cross-reference site, content, and inventory levels to troubleshoot issues and escalate to stakeholders as needed
• Execute with our editorial team to create helpful and accurate descriptions and editorial content on product pages
• Coordinate with image editors to ensure image standards are met

Why You Will Love Working At Babylist

• We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
• We build products that have a positive impact on millions of people’s lives
• We work at a sustainable pace which means work/life balance is a real thing here
• We believe technology and data can solve hard problems 
• We believe in exceptional management 
• We are an antiracist organization and doing the work to support differences of all kinds
• We offer competitive pay and meaningful opportunities for career advancement
• We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
• We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

The estimated pay range for this role is $42,000- $61,000

In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

APPLY HERE