Clinical Data Abstractor

by Kay Tay | Aug 1, 2023 | Uncategorized

At Carta Healthcare, we believe in a multidisciplinary approach to solving problems. Our mission is to automate and simplify the work that burns out clinical staff, so they can focus on patient care. Our AI Enabled Technology offers a complete solution (people, process and technology) to support the Healthcare Registry Data Market. We design products that transform the way hospitals use data to deliver care. We make analyzing data fast, easy, and useful for everyone. We give clinicians time back to focus on research and care that improve patient lives by reducing paperwork. Carta Healthcare is a remote organization with headquarters in San Francisco and Portland, Oregon.

To learn more about our AI Enabled Solutions and more about our company, please visit www.carta.healthcare

We’re looking for Clinical Data Abstractors who will work under the direction of the Lead Data Abstractor to abstract and code information in the prescribed format to satisfy the requirements of the target registry by reviewing patient records and abstracting key data elements. 

With the support of our software, Atlas, the Clinical Data Abstractor identifies and validates specific information abstracted and reported from various reports, medical records and electronic files. This critical role completes assignments within a designated time frame, with high accuracy and according to specifications.

We are pleased to offer flexible work schedules and a fully remote work environment. This will initially be a part-time role.

Required Qualifications : 

• 2+ years direct Clinical Registry Abstraction experience for a Health System or Hospital
• Current abstracting experience. Actively abstracting within the past 12 months in one or more of the following clinical registries:
• CathPCI
• Chest Pain MI (Stemi/NStemi)
• LAAO
• TVT
• AFib Ablation
• Oncology
• GWTG
• NSQIP – SCR Certified
• STS
• Adult cardiac ( ACS)
• General Thoracic (GTS)
• Congenital Heart (CHS)
• Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate.
• Ownership approach to workload, ability to work independently
• Organized with a high attention to detail and commitment to accuracy
• Team player who is collaborative with excellent communication skills
• Remote training and onboarding compatible
• Wants to grow with the company and believes in the mission

Responsibilities: 

• Data collection and entry for multiple registries for Carta Healthcare clients
• Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
• Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
• Communicate with Carta team and reporting hospitals to streamline data management
• Provide data analysis to reporting hospital managers, as appropriate
• Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
• Any or other additional responsibilities as assigned

Bonus points: 

• Prior experience working remotely 
• Experience working with a SaaS, Healthtech or Software company
• RN or LPN credentials

The target wage range for this role is $28.00 -$32.00 per hour. Compensation decisions are dependent on multiple factors including but not limited to skills, experiences, licensure and certifications.

APPLY HERE

P&C Quoting & Underwriting Specialist II

by Kay Tay | Aug 1, 2023 | Uncategorized

Are you looking for an exciting opportunity to sit in the driver’s seat and “take the wheel” in your career? We’re looking for an analytical and customer-minded specialist to join our high-performing team of Home & Auto experts! Our goal is to build upon the incredible foundation and culture we’ve created thus far by taking our newest product vertical and unprecedented client experience to the next level.

This team reviews incoming customers’ needs for home & auto insurance, then prepares proposals recommending coverage and final quotes. It’s an engaging process that is mainly driven by sensitive data entry, combined with sound underwriting decisions. They prepare high quality quote proposals for our Sales team to use in their conversations with clients. They’re also constantly looking to improve the processes and standards by which the team operates – and they set the pace when it comes to the team’s overall production.

This is a unique opportunity to work across multiple teams at Policygenius to help us continue to grow – and help our customers find the best coverage possible!

Base salary for a successful applicant in this role is expected to be $40,470-$45,081 per year. This role is also eligible for monthly performance incentives. Employees at Policygenius can also expect generous benefits. Final offer amounts are determined by factors such as location, experience and expertise.

Individuals who reside in Alaska, California, Colorado, Montana, Nevada, and Rhode Island are not eligible for this remote role.

In this role, you will…

• Review our customers’ current home & auto insurance needs, then prepare proposals recommending coverages and finalized quotes
• Consistently uphold our quality assurance standards and service level agreements
• Coordinate with underwriters and carriers to effectively advocate for our customers’ needs 
• Collaborate with our Customer Success and Sales teams to ensure an exceptional customer experience
• Assist with risk qualifications by working with different carrier underwriters 
• Holistically problem-solve to assist our customers with their unique home & auto needs
• Become a domain expert in our team’s processes, our carriers’ appetites, and cross-functional functions
• Identify and vocalize potential areas of improvement in our workflows, product, and processes

We’d love to hear from you if…

• You have 1-3 years’ of Property & Casualty experience and a high level understanding of P&C products, along with experience assessing client’s renewal offers (existing P&C experience & license required!)
• You can quickly adapt to new technology and are able to navigate multiple systems seamlessly 
• You’re super analytical, passionate about problem-solving, and extremely detail-oriented
• You value a consultative approach and have a strong customer-first mindset
• You’re a team player with exceptional self-management and organizational skills
• You can effectively balance multiple priorities, including efficiency and quality

You can expect…

• Company-paid health, dental, vision, life, and disability insurance
• 401(k) plan, FSA, and commuter benefits
• Generous PTO
• A flexible-first workplace with the freedom to work in our beautiful offices or remotely as needed based on the needs of your role, your team, and the business
• The opportunity to grow alongside a company shaking up a big, old-fashioned industry, including training, mentorship, and coaching from leadership
• An inclusive community of fun, diverse, and open-minded coworkers committed to our mission of helping people get financial protection right

About Policygenius

Policygenius is the online insurance marketplace combining cutting-edge technology with the expertise of real licensed agents to help people get the coverage they need to protect their family, property, and finances with confidence. Since 2014, we’ve served as a resource for millions of people on their insurance journeys, and we’ve placed more than $160 billion in coverage. Our $125 million Series E in early 2022 brought our fundraising total to over $250 million.

APPLY HERE

Medical Scribe

by Kay Tay | Aug 1, 2023 | Uncategorized

Forward is on a bold mission to make high quality healthcare available to a billion people across the globe. We’re building the world’s most advanced healthcare platform from the ground up, combining hardware, software and doctors under one roof.

We’re quickly expanding our team and looking for a Medical Scribe who is hardworking and committed to helping Forward rebuild our country’s broken healthcare system.

Forward is redesigning the way we deliver healthcare using all the technologies healthcare has neglected: sensors, mobile, and AI. We’re quickly expanding our team and looking for a Medical Scribe who is hardworking and committed to helping Forward rebuild our country’s broken healthcare system.

We were founded in January 2016 by former executives and engineering leaders from Google and Uber. We are funded by some of the world’s best investors and entrepreneurs including Founder’s Fund, Khosla Ventures, First Round Capital, Eric Schmidt (Google/Alphabet Chairman), Marc Benioff (Salesforce Founder), Joe Lonsdale (Palantir Founder), Joshua Kushner (Oscar co-Founder) and Garrett Camp (Uber co-Founder).

WHAT YOU’LL DO:

• Drive the technology behind a completely new primary care experience. We’ve traded in notepads and keyboards for human conversation and real-time collaboration between doctor and patient.
• Generate comprehensive medical records to optimize doctor time and enable robust, 24/7 care for our members.
• Gain valuable clinical experience working alongside world-class doctors in delivering patient-centered, comprehensive primary care services in a concierge-style model.
• You’ll have the flexibility to work remotely from the comfort of your own home.

WHO YOU ARE:

• Responsible. You take ownership for your work, and you operate with a high level of ownership, confidentiality, and attention to detail.
• Tech savvy. You have strong technology intuition with exceptional typing speed and accuracy.
• Constantly improving. You are quick to pick up new skills, tools, and operational processes, and relentlessly competitive to improve performance with them.
• Reliable. You have a track record of met SLAs or quotas, and great follow-through on tasks.
• Calm under pressure. When the pressure to perform increases, you bring a calm head and a positive attitude.
• Passionate about healthcare and helping people. Educational or professional experience in healthcare, medicine, and life sciences a big plus.
• Articulate. You have excellent written and verbal communication skills.
• Looking to work 20+ hours per week.

TECHNICAL REQUIREMENTS

You will need a self-provided PC with Windows OS. MacOS is not supported.

Internet: You must have wired or wifi connectivity, with download speed minimum of 5.0 Mbps and upload speed minimum of 3.0 Mbps

Mobile device: You will need to install a few programs on a personal phone or tablet for authentication purposes. This device should be running Android iOS 8+ or iOS 12+

Computer: You need to provide your own laptop or desktop with a monitor capable of displaying 1920 x 1080 pixels, and a sound card installed for use with speakers or headphones. Your device should meet the following requirements:

Processor

Intel i3, AMD Ryzen, or better

Memory

6 GB of RAM or better

Operating System

Windows 10 or better

Browser

Google Chrome (latest version), Firefox (latest version ) or Internet Explorer 11

Please let us know during the interview process if you have concerns with any of these requirements.

WHY JOIN FORWARD?

We want to rebuild the healthcare industry and change the way individuals think about taking ownership over their health. You will be working with a team of hardworking, mission-driven people trying to effect change in healthcare as quickly and meaningfully as possible.

APPLY HERE

Workforce Management Scheduler

by Kay Tay | Aug 1, 2023 | Uncategorized

Under the supervision of the WFM Manager. The WFM Scheduler will ensure that schedules are created to meet operational goals and optimize MEC productivity. The scheduler will create the master workforce plan with interval staffing levels projected, incorporating absenteeism assumptions and advance off-phone activity (OPA) planning, and optimized through the scheduling of break/lunch periods. The scheduling role will provide support for the Intra-day Analyst role and will identify advance opportunities for flexing staff levels up/down based on operational/production requirements. The scheduler will generate a daily interval level staffing net line report (scheduled MECs less planned/unplanned absenteeism and Off Phone Activities). The net line report will be utilized by the intra-day analyst to make operational decisions on staffing levels and will be updated to reflect actual interval staffing levels throughout the day.

Experience Requirements:

● Proficiency in Microsoft Office applications including Word, Excel, Access, or other nonMS spreadsheet applications
● Prior experience creating alternative schedules and staffing strategies to address operational requirements preferred
● 2-3 years scheduling experience in a contact center environment. Working with WFM systems (e.g., Aspect, NICE/IEX, Pipkins, Verint, etc.) preferred.
● 2-3 years experience with telephony systems (i.e. AVAYA, Five9, Genesys, ● Amazon Connect, etc…)

Essential Skills/Experience:

● Analytic mindset and the ability to analyze historical performance trends and adjust schedules based on data
● Excellent problem solving and decision-making skills
● Ability to operate effectively in a team environment working with vendors and internal operations to resolve staffing challenges
● Effective meeting participation skills and collaboration skills
● Excellent oral and written communication skills

● Highly detail-oriented personality with desire to organize and structure tasks and processes
● Proven ability to prioritize, multi-task, and think critically
● Fluency in speaking, reading, and writing English
● Highly-motivated individual who is willing to work in a dynamic setting

Essential Characteristics: 

● Strategic thinker
● Desire and aptitude to learn new competencies and skills
● Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and
sentences
● Good interpersonal and conflict resolution skills
● Discrete (i.e., ability to maintain confidentiality)
● Ability to work independently with little guidance or reliance on oral or written instructions and can organize work schedule to meet goals. Requires multiple periods of intense
concentration.
● Possess of a sense of urgency
● Ability to perform a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
● Team player
● Ability to work under pressure and stress to meet deadlines assigned by executive management
● Reliable and professional in conduct and practice

Essential Job Responsibilities:

● The Workforce Management Scheduler will work to improve workforce management effectiveness by scheduling, and partner with Intra-day analyst on forecasting MEC requirements and aligning schedules to best meet business needs. They will also implement and optimize the usage of Workforce Management tools within a Contact/Customer Service Center environment.
● Creates, processes, and publishes MEC preferences for schedules including shift start/stop times, optimized break/lunch times, and scheduling of all OPA and provides a
daily report on planned staffing levels by interval (a net lines report)
● Works with operations to adhere to ME processes to ensure alignment on business processes.
● Provides the intra-day analysts with the net lines report for reconciliation during the actual day of operations
● Responsible for providing vendors with suggested shifts for hours of vendor operations and provides shifts to be assigned to vendor new hires
● Generates holiday and vacation special shift/schedules to be bid/assigned
● Develops and maintains an integrated weekly resource plan of internal MECs in production, new hires in training, and forecasted vendor resources (current and planned).
● Accountability for key performance indicators (KPIs)
● Supports the intra-day analyst function when necessary
● Participates in the daily debrief on prior day performance to identify any scheduling projections or shift options that may have contributed to performance gaps
● Assists with routine staffing analysis compilation
● Assists with maintenance of departmental reporting wallboards as needed
● Participates in evaluating new technologies so as to ensure the advancement of technology architecture and data within organization business intelligence needs
● Be on time, ready to work at assigned work location on a daily basis
● Manage time effectively
● Respond well to coaching and supervision
● Be assertive with communication of issues
● Work additional hours as determined by business needs
● Assist other departments as needed

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

APPLY HERE

Graphic Designer

by Kay Tay | Aug 1, 2023 | Uncategorized

Welcome to HealthEquity, where your graphic design talents meet a truly meaningful purpose. At HealthEquity, we are driven by our unique mission to empower individuals to make better healthcare decisions and achieve financial wellness. As a graphic designer, you will play a pivotal role in bringing our mission to life through your strong creative talent. Join our highly creative and fun team, where you will have the opportunity to develop your skills, make a real impact, and create visually captivating experiences that resonate with our audience. Come be a part of our journey and make a difference in people’s lives through the power of design.

 What you’ll be doing 

• Create visually compelling designs for our marketing campaigns, including print and digital materials, social media assets, info-graphics, and presentations, to effectively communicate our mission and engage our audience.
• Contribute to brand guidelines, ensuring consistency across all visual assets and materials, while exploring innovative ways to evolve and refresh our brand identity.
• Design engaging visual content for our educational materials, such as brochures, flyer’s, and guides, to effectively communicate complex healthcare and financial concepts to our customers.
• Conceptualize and produce eye-catching visuals for events, conferences, and trade shows, including booth designs, signage, and promotional materials, to create an impactful presence for HealthEquity in the industry.
• Stay updated on design trends, emerging technologies, and industry best practices to continuously elevate the quality and effectiveness of our visual communications.
• Collaborate closely with the creative team, marketing professionals, and stakeholders to understand project requirements, gather feedback, and deliver high-quality designs within agreed time-lines.
• Participate in brainstorming sessions, contributing innovative ideas and solutions to effectively communicate HealthEquity’s mission and enhance our brand presence.
• Collaborate with print vendors to ensure impeccable print quality and timely delivery of our materials.
• Utilize your design skills to create captivating swag items and collaborate with vendors to ensure smooth production and delivery of branded merchandise.

 What you will need to be successful

• Bachelor’s degree in graphic design, visual communications, or a related field.
• Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, etc.) to create visually stunning designs and artwork.
• Strong portfolio showcasing your creative talent, conceptual thinking, and ability to deliver impactful designs.
• Excellent understanding of design principles, typography, color theory, and layout composition.
• Experience in print design and production, including working with print vendors, ensuring print quality, and reviewing proofs.
• Strong attention to detail and the ability to maintain consistency with brand guidelines across various design projects.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• A passion for staying updated on industry trends, emerging technologies, and design best practices.
• Proven ability to manage multiple projects and meet deadlines in a fast-paced, deadline-driven environment.
• Strong problem-solving skills and the ability to think creatively to overcome design challenges.
• A strong alignment with our mission-driven approach and a genuine passion for empowering individuals to make better healthcare decisions and achieve financial wellness.

#LI-Remote

This is a remote position.

Salary Range

$54000.00 To $81000.00 / year

Benefits & Perks

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Adventure accounts
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

Come be your authentic self

Why work for HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position.

APPLY HERE