Games Ratings Strategist

by | Feb 1, 2024 | Uncategorized

Netflix is one of the world’s leading streaming entertainment service with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause, and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is revolutionizing entertainment. Members can now download and play video games anytime, anywhere with a collection of Netflix-curated and produced games. With so many different games to choose, across such a range of tastes and cultural standards, our members need the information and context to be able to tell at glance that what they’re playing is appropriate for them.

We are seeking an experienced age-rating content analyst who is passionate about games to join Netflix’s Product Metadata and Ratings Team. In this role, you will work closely with a senior Games Ratings Strategist to analyze, test, classify, and rate our games. You will ensure that all sensitivities for games content are reflected accurately for our members and will help educate stakeholders on any content risks to our game releases. This role will require a deep understanding of cultural game content sensitivities all over the world; a breadth of knowledge about video games and games culture, familiarity with game development lifecycles and interdependencies; and a passion for improving the Netflix member experience. You will serve as the context expert who deep dives into our games, turning the artistic qualities of games into the data that powers choosing and personalization for more than 200 million people around the world. 

Responsibilities

  • Review game content (scripts, design documents, video footage, test games) to identify contextual evidence and sensitive elements
  • Objectively research and analyze games content to ensure internal and external consistency of sensitive content tagging & target age rating assignments
  • Quality check age rating disclosures prior to completing final age rating assignments and quality check age ratings in our member experience
  • Coordinate and collaborate with peers and stakeholders to facilitate age ratings workflows and communicate risks
  • Write preliminary summaries of game age rating content for context sharing
  • Partner with editors to create and package ratings submissions. Collaborate to creatively solve audio/video editing challenges to meet deadlines.
  • Work cross-functionally with teams to support internal process improvement, education, and innovation projects
  • Advise on the appropriateness of trailers, imagery, and other supplemental materials

Qualifications

  • 3+ years collective experience in one or more relevant fields, such as Content Classification, Content Moderation, Standards & Practices, Policy/Legal Operations, Trust & Safety
  • Knowledge of, and adherence to, global ratings boards’ policies, standards and requirements (e.g., ESRB, PEGI, ACB, CERO, GRAC)
  • Have completed one or more AAA age rating submissions to global ratings boards 
  • Excellent communicator with great judgment and decisiveness when dealing with timely, deadline-driven, content-related issues and concerns
  • Passion for games across all platforms with a keen understanding of relevant industry and game trends

It’s a plus if you have

  • Experienced in Audio/Video editing programs
  • Experienced in JIRA; Confluence; Airtable and other data management systems
  • Experience in QA testing (any platform)
  • Project Mgmt and/or Agile/Scrum Certifications
  • Experience in developing any form of educational learning courses

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $80,000-$350,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.  APPLY HERE

Temp – Sr E-commerce Manager – Amazon

by | Feb 1, 2024 | Uncategorized

Ritual is a personal health brand that is building the future of daily essentials. Our mission is simple: we help turn healthy habits into a Ritual. We started by creating the first visible supply chain of its kind and reinventing the daily multivitamin from the ground up. Now, together with some of the world’s leading scientists, researchers and advisors, we’re developing a new standard of high-quality, traceable daily products across new categories. Hundreds of thousands of customers across generations trust us, and we are growing quickly. 

We’ve built a team of over 120 (and counting) curious skeptics, world-class scientists, unconventional artists, expert marketers, and analytical strategists. We’re venture-backed and based in sunny Los Angeles. If you’re looking to challenge the status quo and be challenged to do the best work of your career, join us.

Essential

We are seeking a highly motivated and results-driven Senior Manager to lead our Amazon team at Ritual. This role will be responsible for developing and executing strategies to optimize our presence in the Amazon Marketplace, ensuring our products are well-merchandised, and driving sales and retention growth. The Senior Manager will lead a team to achieve these objectives and maintain a strong partnership with Amazon.

What You’ll Do:

  • Amazon Marketplace Strategy: Collaborate with senior leadership to develop and execute a growth-focused Amazon strategy, aligning with the company’s overall objectives and goals.
  • Merchandising: Optimize product listings, content, and images on Amazon to enhance product visibility, conversion rates, and customer satisfaction and retention.
  • Advertising: Lead a data-driven full funnel marketing strategy for the Amazon channel to support overall growth, at a profitable scale. Manage the digital marketing budget, ensuring spend is dedicated to relevant growth drivers according to business & financial goals.
  • Pricing and Promotions: Collaborate with the Director of Amazon to create and manage competitive pricing strategies and promotions on Amazon, including building, managing and executing the promotional calendar to meet sales and profit goals.
  • Inventory Management: Oversee inventory levels to ensure that products are in stock and readily available to meet demand while minimizing overstock and storage fees.
  • Competitive Analysis: Stay updated on industry trends and monitor competitors in the marketplace, providing insights to improve our competitive and ranking positioning.
  • Team Leadership: Lead and develop a team of merchandising professionals, providing guidance and mentorship to achieve team and channel goals.
  • Amazon Partnership: Build and maintain strong relationships with Amazon representatives and teams, ensuring effective collaboration to deliver on sales goals.
  • Performance Metrics: Establish key performance indicators (KPIs) to measure the effectiveness of Amazon merchandising efforts and regularly report on performance to senior management.
  • Compliance: Ensure that all owned content on Amazon comply with Amazon’s and Ritual’s policies, including content, pricing, and merchandising guidelines.
  • Data Analysis: Utilize data and analytics to make informed decisions and continuously improve the merchandising strategy on Amazon.

Who You Are:

  • Effectively analyze data and tell its story to team members and stakeholders
  • Use quantitative data, hierarchical understanding, and causal thinking to find answers
  • In-depth knowledge of Amazon’s policies, algorithms, and best practices
  • An influential leader and collaborative partner within and across teams, who nurtures a culture of learning, engenders trust and mentors others

What You Need:

  • Education: BS/BA, preferably in the Business or Marketing field, equivalent experience also accepted
  • Proven experience in e-commerce, particularly on the Amazon Marketplace and Seller Central platform
  • CPG (specifically in Health and Personal Care) experience is a plus!

Compensation and Benefits:

  • PAY RANGE:  $91,000 – $150,000
  • Your base salary is one part of your total compensation package. The salary range represents the entire compensation range for this position. Exact compensation will depend on a number of factors, which may include the successful candidate’s skills, level, years of experience, technical expertise, and other qualifications. Not all candidates will be eligible for the upper end of the salary range.

Additional Compensation, Benefits and Perks:

  • Medical/Dental/Vision/Life Insurance
  • Healthcare & Dependent Care FSA
  • 401k Match – Up to 4%
  • Pet Insurance
  • Free Ritual Forever
  • Unlimited PTO – 10 days minimum to keep you fresh
  • 11 paid holidays
  • Bi-Annual Performance Reviews
  • Bi-Annual Connection Events ( Spring Summit and Homecoming)
  • “Ritual Fourth Fridays” – Entire company takes off the last Friday of each month while we are working remotely
  • Childcare stipend (monthly expense)
  • New hire set up stipend
  • Maven Clinic, a family planning platform for all Ritual and employees and dependents.
  • Periodic group workouts with trainers on Zoom
  • Annual wellness stipend

Why Ritual?

Since launching in October 2016, Ritual has grown to be a cultural revolution in the health industry. We’re not about pseudoscience, half-truths or health fads. We are simple, effective, and backed by real science. APPLY HERE

Financial Crimes Investigator

by | Feb 1, 2024 | Uncategorized

Financial Crimes Investigators investigate suspected fraudulent transactions/red flag behaviors and determine appropriate action for resolution. This role investigates both application fraud as well as account security fraud. This investigator reports to the Sr. Team Lead of Fraud Investigations (Application Fraud/Account Security). Identifies trends in order to link transactions to known fraudulent activity. Works with various departments to develop and implement tools and process improvements to enhance efficiency and effectiveness identifying and preventing fraud. Utilizes custom and standard software programs as well as manual research efforts to review and analyze transactions and customer records in search of fraudulent activities.

Position Summary:

Are you curious and have the ability to adapt to emerging trends in a growing environment?

Using open source intelligence, you will be responsible for performing sophisticated fraud investigations. This role has complex duties relating to fraudulent applications, transactions, account red flag behaviors, and customer reported identity theft claims which requires strong decision-making skills and resolution in adherence to FinCen and internal policies outlined by WEXs Fraud Risk program. You will determine if investigations require SARs and document strong narratives backing your investigative findings to support BSA framework. You are someone who is ready to dive right in to support a fast growing team with complex responsibilities through change management.

Responsibilities:

  • Reviews credit applications and customer transactions, performs OSINT to make a determination if fraudulent activity or other criminal behavior exists
  • Reviews threat vector alerts and performs investigations to determine if criminal behavior exists
  • Reviews and evaluates alerts and referrals of unusual activity to make a SAR/No SAR decision spanning across multiple lines of business 
  • Writes high-quality, detailed investigation narratives based on strong, supportive case files
  • Adapts to technologies to perform link analysis 
  • Ability to support and train other team members through use-case investigation trainings
  • Account maintenance and/or ability to work with other departments/stakeholders 
  • Stays up to date with BSA guidance and emerging fraud trends to influence the culture and awareness within the fraud organization
  • Provides feedback and suggestions to Business Analysts to recommend risk exposure rule and performance tuning 
  • Strong understanding of fraud investigation framework, SAR decisioning, synthetic id, id theft, account takeover and cash products highly desirable 

Qualifications:

  • Bachelor’s degree in Criminology, Business, Finance preferred – will substitute experience
  • 2-3 years in financial/payment services industry or e-comm fraud operations
  • Technology and computer skills essential, including, but not limited to; Google Suite, Excel, Peoplesoft, Salesforce and Splunk
  • Knowledge of BSA or previous specialized fraud investigation
  • Previous SAR writing experience

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX’s total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX’s comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the “About Us” section.Salary Pay Range: $49,000.00 – $65,000.00

WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.

With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.

We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being. If you’re looking for a growing career – come be part of WEX today.

APPLY HERE

Manager, Accounting

by | Feb 1, 2024 | Uncategorized

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

  • Write Your Career Story.  Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
  • Experience Global Impact and Global Connection.  At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
  • Grow With An Ownership Mindset. We believe that great innovation comes from great transparency.  We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Manager, Accounting

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI

Role Description:

We are seeking an innovative Manager, Accounting to support our continually growing Accounting & Finance team.  This role will be instrumental in helping set up processes, create efficiencies, and the professional development of all reports within the department to position itself for exponential growth in the coming years.

What you’ll do:

  • Managing the daily accounting operations relating to ship cost and our ShipBob Fulfillment Network (SFN) partners.
  • Collaborate directly with the operations, transportation, data, and IT teams to deliver efficiencies and cross-team knowledge throughout systems.
  • Establishing and enforcing proper accounting policies and processes.
  • Managing the accounting internal control environment and ensuring controls are operating effectively and as designed.
  • Identifying process inefficiencies, recommending efficient process or system alternatives, and facilitating the implementation of process or system changes.
  • Facilitating employee training and professional development of all direct reports.
  • Supporting the external/internal audit request process as it relates to Accounting.
  • Performing other job-related duties and projects as assigned.

What you’ll bring to the table:

  • Bachelor’s degree in finance or accounting.
  • CPA is preferred.
  • 5-10 years of accounting experience.
  • Solid knowledge of US GAAP and ability to write technical memos preferred.
  • Advanced Excel skills required, including VLOOKUP’s, SUMIF’s and Pivot Tables.
  • Excellent communication and organization skills
  • Knowledge of accrual accounting methods.
  • Skilled in performing accounting procedures; preparing and maintaining accurate records; compiling & preparing financial reports.
  • Ability to compile and present financial reports.
  • Experience with Netsuite Accounting system is a plus.
  • Demonstrated time management skills with the ability to meet deadlines.
  • Enthusiastic, adaptable, and see challenges as an opportunity to grow.

Classification: Exempt

Reports to:  Director, Controller

Perks & Benefits:

  • Medical, Dental, Vision & Basic Life Insurance
  • Paid Maternity/Parental Leave Program
  • Flexible Time Off Program
  • Paid Sick Leave and Paid Emergency Leave
  • Floating Holidays (2 days/year)
  • Wellness Days (1 day/quarter)
  • 401K Match
  • Competitive Salary, Performance Bonus
  • Variety of voluntary benefits, such as, short term disability
  • Referral Bonus Program
  • Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $92,400 – $154,000.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

  • Be Mission-Driven.  We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
  • Be Safety Minded. It’s not just talk; it’s the way you work.

About Us: 

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers. 

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.  APPLY HERE

Data Entry Lead (Contractor)

by | Feb 1, 2024 | Uncategorized

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Amplify Business Systems team is looking for a highly organized Data Entry Lead. This role will lead a team of Data Entry Representatives that assist various Customer Care and Support departments with manual data entry and manual data cleanup initiatives. To do well in this role you need a very fine eye for detail, outstanding clerical skills, and familiarity with excel or google sheets. A Lead must have excellent communication skills, must have the ability to balance multiple projects, prioritize resources, and be an open resource to the team. To accomplish this position successfully, an individual must be able to perform all responsibilities. 

Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided.

Responsibilities of the Data Entry Lead (Contractor): 

  • Manage multiple projects at the same time 
  • Coach and train Data Entry Specialists 
  • Develop training materials 
  • Lead team scrum meetings 
  • Conduct 1 to 1 meetings with each team member 
  • Assist managers with team organization while working multiple projects simultaneously 
  • Track and monitor team workload 
  • Communicate areas of concern with managers 
  • Identify potential data risks and concerns 
  • Collaborate with multiple departments and key stakeholders 
  • Assist with process documentation 
  • Manage timelines and set expectations with the team appropriately 
  • Ability to self-manage, set and meet deadlines, and ask for help when needed 
  • Research and navigate various sizes of data sets. 

Basic Requirements of the Data Entry Lead (Contractor): 

  • Associates (preferred), or at least 1 year of experience 
  • Leadership skills (ability to learn) 
  • Strategic thinking 
  • Excellent communication skills 
  • Proficient typing (and spelling) skills 
  • Demonstrated knowledge of skill in word processing and spreadsheets 
  • Experience using: G Suite ; Google Sheets 
  • Experience with technologies and tools such as: Salesforce ; NetSuite 
  • Process oriented with great documentation skills
  • Strong communication skills  

Compensation:

The hourly rate for this role is $23.00. APPLY HERE