by Kay Tay | Feb 2, 2024 | Uncategorized
The Supplemental Claims and Recovery Specialist is responsible for performing financial reconciliation on all liquidated loans. Determine the root cause for all avoidable losses. Analyze multiple data elements in order to apply the proper decision rationale and attach evidentiary information to accurate written summaries. Work in conjunction with management team in providing the best resolutions under general directions with substantial latitude to improve and prevent losses. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $19.50/hr – $21.50/hr.
What you’ll do:
- Reconcile all loan advances once the GSE or Government Mortgage Insured “expense” claim has been paid.
- Meet and/or exceed daily goal of completing daily financial loan reconciliations and/or determinations of avoidable or unavoidable financial loss.
- Prepare Claims Recovery & Analysis Posting Ticket (when applicable) to adjust/correct previous Cash Posting Ticket processed.
- Verify claim proceeds, short sale proceeds, and 3rd party foreclosure sale proceeds are accurately credited.
- Prepare and file all GSE or Government Mortgage Insured Supplemental Claims timely and accurately according to insurer guidelines and requirements.
- Prepare Claims Cash Posting Ticket (when applicable) to adjust/correct previous Cash Posting Ticket processed.
- Validate the accuracy of the loan financial reconciliation of all advances recovered and not recovered.
- Respond and make all corrections identified during the Quality Review Process within 24 hours of receipt.
- Maintain a monthly aggregate accuracy rate ratio of 98%.
- Analyze multiple data elements in order to apply the proper decision rationale and provide evidentiary support to complete accurate written summaries.
- Make recommendations for enhancing processes and procedures to prevent future occurrences; escalate to management any failure to comply with investor/insurer/or CMS guidelines and requirements that resulted in the loss.
- Ensure all applicable GSE and Government Mortgage Insured Supplemental Claim documents are imaged timely.
- Responsible for staying abreast of relevant changes to GSE or Government Mortgage Insured guidelines, industry standards and client expectations.
- Assume responsibility for completion of assigned duties. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.
- Exercise authority required to accomplish assigned duties and responsibilities and accepts full accountability for results achieved.
- Plan and schedule work so that it can be performed efficiently and effectively, reduces costs where possible by improving methods and processes and eliminating non-essential and manual processes and activities.
- Responsible for learning new skills and expand job knowledge to better perform assigned duties.
- Identify gaps in the department policies and procedures which allowed breakdown and provide recommendations to correct breakdown in process.
- Strong knowledge of all Default Servicing processes up to and including Loss Mitigation, Bankruptcy, Foreclosure, Conveyance and Claims in addition to mortgage servicing state, federal and agency guidelines and timelines.
- Background in financial and loss analysis including ability to determine: all funds/advances due CMS have been recovered.
- Moderate Accounting Background—must possess the ability to complete financial reconciliations.
- Diplomatic and assertive communication skills.
- Strong computer skills with MS Word, Excel.
- Strong attention to details and have excellent time management and organizational skills.
- Comprehensive writing skills, including proper punctuation and grammar, organization, and formatting.
- Ability to substantiate facts and properly document them.
- Ability to work effectively and develop rapport with all levels of staff, management, Investors/Insurers and 3rd parties.
- Ability to make decisions that have moderate impact to immediate work unit.
- Ability to identify urgent matters requiring immediate action and properly escalating them.
- Ability to handle multiple tasks under pressure and changing priorities.
What you’ll need:
- High School diploma required; Associate/Bachelor Degree related/other field preferred.
- One (1) to Two (2) years of mortgage servicing default experience
- Previous FHA, VA, USDA and PMI claims experience preferred
- One (1) or more years’ LoanServ experience for all default related workstations.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
- Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. APPLY HERE
by Kay Tay | Feb 1, 2024 | Uncategorized
Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
Hims & Hers is looking for a full-time blog editor who is nimble, collaborative, and passionate about helping people find credible and authoritative knowledge to help them feel better. This editor will guide the creative work for two of the following four categories: hair care, mental health, sex, and weight management.
About You:
You’re up to the challenge of impressing readers while also knowing how to dance with Google’s web crawlers. Your editing is strategic and tactful, and you really care about making sure every reader feels taken care of. You also understand how keywords are used and why digital marketers are so obsessed with them. You want every article to succeed and you’re obsessed with optimizations to achieve SEO goals.
You’re adept at keeping up with hard deadlines, making pivots on the fly and are as committed as we (and our writers) are to taking sometimes complex topics and distilling them into simple, easy-to-understand narratives. People are looking for answers to often uncomfortable questions, and we want to make them feel like they can get solid, credible information from us, with no judgment.
These articles will be most peoples’ first touchpoint with the brand, so smart, accessible and engaging content is key to starting that journey on the right foot.
You Will:
- Edit compelling, accessible, authoritative content across the Hims & Hers blogs consistent with content briefs and medical research packets provided for each assignment by our in-house editorial and SEO teams.
- Ensure that articles include a mix of footnotes and reference lists, and follow a comprehensive SEO report (Experience with Frase, Clearscope, Ahrefs, etc. heavily preferred).
- Always be looking for ways to improve our editorial workflow to achieve targets.
- Be the advocate for brand tone and use our guidelines to inform editing from a high level.
- Always put the reader first: edit for the customer. What do they need to know to feel better? How can we provide them with rock-solid information that will enable them to trust us as a brand? What unique value can Hims provide that other publishers cannot? Whenever possible, we strive for a unique perspective.
- Revise work as necessary based on feedback from editorial, SEO, and medical reviewers.
- Identify new opportunities for existing content to improve SEO performance.
You Have:
- 7+ years of editorial experience, preferably for both brands and publishers, preference for publishers with a strong SEO strategy.
- Excellent time management and ability to meet weekly deadlines.
- Proven track record editing excellent content about complex topics.
- Strong creative, conversational editing style with a passion for good authorial voice.
- Experience using insights and strategic thinking to shape priorities.
- Experience driving complex projects in a fast-paced environment.
Nice to Have:
- Experience writing or editing in the medical or wellness space is strongly preferred
- Genuine passion for and interest in hair, sex, mental health, and/or weight management — from products to techniques and everything in between.
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
Outlined below is a reasonable estimate of H&H’s compensation range for this role.
H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.
Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!
An estimate of the current salary range for US-based employees is
$115,000—$130,000 USD
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. APPLY HERE
by Kay Tay | Feb 1, 2024 | Uncategorized
About Fubo:
With a mission to build the world’s leading global live TV streaming platform with the greatest breadth of premium content and interactivity, FuboTV Inc. (NYSE: FUBO) aims to transcend the industry’s current TV model. Fubo operates in the U.S., Canada, France and Spain. The company also has a growing technology center in Bangalore, India that is developing strategic product and technology features for the global Fubo platform.
We’re rapidly growing in employees, subscribers, and content offerings! Which means we need your help taking us to the next level.
Fubo is committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. We encourage everyone to apply.
*THIS IS A FULLY REMOTE POSITION*
Summary:
Responsible for analyzing, researching and processing incoming chargebacks through the billing platform.
Job Detail
- Performs Credit Card chargebacks resolution to ensure timely, accurate, and effective processing of fraud and dispute claims.
- Provides evidence when merchants ‘request for information’ before it becomes a chargeback
- Provides in-depth research and investigation into transactions of frauds or dispute claims, and provide evidence/documentation to support the investigation
- Ensures adherence and deadlines are met for all claims
- Ability to escalate issues to supervisors
- This is not a customer facing role, but will require a lot of cross team collaboration, analytical skills, and prior administrative experience
What to Bring:
- Strong analytical skills and ability to work accurately with billing transactions
- Clerical, technical, and administrative experience
- Ability to communicate effectively with all forms of communication in a professional manner (phone, chat, email)
- Proficiency in Windows or macOS screenshot programs, office, and Adobe reader
- Must be able to work independently with minimal supervision
- Punctual, regular, and consistent attendance is required
- Ability to speak, read, and write professionally in English
- Must be flexible with working hours. Available to work all shifts including weekends, holidays and emergency shifts as required.
Perks & Benefits:
- At Fubo, you will have the opportunity to personally influence what live media looks like after it goes through its next big transformation
- Professional development courses and learning opportunities
- Fubo provides a highly competitive compensation based on experience and market standards
- Robust benefit package including Health/Dental/Vision coverage sponsored up to 100% for employees, 401k, Life Insurance, and commuter benefits
- Free Premium Fubo Account
- Health and Wellness initiatives
- Unlimited PTO days and regular company-wide activities.
- Fubo’s main Headquarters are located in Midtown Manhattan, with offices in Denver, Paris, and Bangalore
- Fubo is an e-verified company
Fubo’s base salary for this role is $19 per hour. Additionally, this role is eligible to participate in Fubo’s unlimited PTO, and a full range of medical benefits. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations. APPLY HERE
by Kay Tay | Feb 1, 2024 | Uncategorized
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.
As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.
We are looking for a Compliance professional to help develop our company-wide Compliance Management Program. Working with our Head of Compliance, you will ensure that Array follows all relevant federal, state, and local laws, rules, and regulations. Further, you will help ensure Array’s compliance program meets leading guidance and industry best practices. Our clients are the top FinTechs, Financial Institutions, and Credit Unions in the industry; your goal will be to help ensure Array’s compliance program exceeds their high expectations. If this sounds like your next move, please join us in our mission of democratizing consumer credit.
Responsibilities:
- Serve as a Subject Matter Expert on applicable consumer and privacy regulatory requirements, laws, and industry best practices
- Work with Product Management to understand the regulations applicable to our consumer credit and financial products and ensure that the products meet regulatory requirements
- Draft, update and/or review compliance policies, standards, and guardrails
- Effectively advise the business on compliance, regulatory, and privacy risks
- Review collateral, copy, and other consumer facing communications for adherence to regulatory requirements, company standards and industry best practices
- Maintain understanding of business products, processes, and roadmap strategy
Job Requirements:
- At least 7 years of experience in banking, insurance, or financial services
- At least 7 years of experience in privacy, compliance, legal, audit or risk management
- Strong knowledge of key regulatory requirements, laws, and industry best practices (including but not limited to UDAAP, GLBA, BSA/AML, RegZ/TILA, FCRA, InfoSecurity Frameworks ISO 1799-2005, PCI-DSS, GDPR/CCPA) in a rapidly evolving business environment
- Understanding of Compliance Management Programs, Issue Management, Risk Assessment Methodologies, and Compliance Control Design
- Ability to establish and maintain rapport with stakeholders
- Flexibility to adjust to dynamic priorities and needs
Nice to have:
- Master’s Degree or Juris Doctor
- Certification such as CRCM, CIPP, or CAMS
Array Offers All Full Time Employees the following Benefits and Perks:
- Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
- Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
- 100% 401k match up to 4% with immediate vesting
- Generous and competitive parental leave for all parents
- $1,000 desk setup subsidy to set-up your unique remote office
- $100/month to subsidize wifi/cell phone expenses
- Summer Fridays (half-day Fridays) from May to September
- Arrayaversary Kits for work anniversaries
Pay Transparency: Salary range – $110,000 – $125,000
Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you. APPLY HERE
by Kay Tay | Feb 1, 2024 | Uncategorized
Why Charlie Health?
Young people across the country need our help. The sad reality is that a mental health crisis has taken hold of our most vulnerable population—leading to record levels of depression, anxiety, substance abuse, and self-harm. From Manhattan to Montana, this reality is compounded by issues of access, both geographic and financial. The mental health landscape is systemically broken, and our young people are suffering as a result.
Charlie Health has set out on a mission to reimagine how high acuity care is delivered to young people and families in crisis. Our initial offering is a virtual intensive outpatient program, which places peers with similar mental health experiences and goals into customized virtual groups. Our team of masters-level clinicians lead groups multiple times per week to deliver a higher level of care.
Our goal is to help young people and families heal together. Through a combination of exceptional medical and psychological care, engaged community partnerships, and best-in-class technology, we provide an unparalleled approach to recovery support that serves individual needs in an integrated way. Join us in our mission to ensure that every young person—regardless of location or socioeconomic status—can get the care that they deserve.
About the Role
The Learning and Development Associate will have the opportunity to support and execute on the training and onboarding plans and solutions for the rapidly growing national Care Experience team at Charlie Health. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. This position will ensure the timely, thorough, and consistent onboarding for our care experience and referral relations team with a goal to have new employees onboarded as effectively and efficiently as possible.
This position will support professional development and training of the care experience team by working with leadership to identify and respond to knowledge gaps. This position will also conduct training for internal departments on the Care Experience team to ensure cross-functional success.
We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
Responsibilities
- Assist in developing, implementing, and managing onboarding and training programs for care experience team
- Finalize and maintain the Care Experience knowledge base and quick reference tools
- Utilize LMS software to create and update asynchronous learning materials for onboarding and ongoing training
- Develop cross-functional training between care experience segments and other departments
- Partner with the Care Delivery Operations team to collect and analyze performance data. Make recommendations for team and individual trainings based on trends
- Collaborate with Care Delivery Leadership, Clinician Experience, Outreach Onboarding & Development, and Admissions Onboarding & Development, to ensure strategies and tactics support business growth and development
- KPIs for this role include:
- New Hire Performance Scores
- New Hire Retention in First 6 Months
- Learning and Development Project
Requirements
- Upholds Charlie Health’s Mission, Vision, and Values
- Strong ability to multitask and work in a fast-paced environment
- Highly effective communication skills, emotional intelligence, and emotional agility
- Knowledge of HIPAA policies and procedures
- 2+ years of experience in training facing roles related to professional growth and skill development of employees, required
- 2 years of experience in healthcare customer / patient-facing roles such as case management, discharge planning, and / or referral relations required
- 1+ years of Salesforce experience required
- Experience working with young adults and adolescents required
- Bachelor’s degree in health sciences, business administration, communications or relevant field
- Work authorized in the United States and native or bilingual English proficiency
- Proficiency with cloud-based communication and software (Slack, G-suite, Microsoft Office, Zoom & EMR)
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis.
Additional Information
The expected pay for this role will be between $55,000 and $75,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.
So—what do you think?
If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. There are lives on the line, and we have young people to save. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Charlie Health, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Charlie Health because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together. APPLY HERE
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