Business Analyst I

by Irma Moore | Feb 17, 2025 | Uncategorized

Location:  

OTHER, MA, US, 0

We are searching for a Business Analyst I on behalf of our client. This is an 8-month contract assignment. (W-2)  The person will be joining the Commercial Operations & Strategy team. The ideal candidate will play a pivotal role in enhancing the deal processing and CRM platforms used by our energy marketing business unit to sell power and gas across various markets in the US. This role requires a candidate who is detail-oriented, has strong analytical skills, and excels in a collaborative environment.

Location: Remote or local to Atlanta, GA 30339, Houston, TX 77002 or Juno Beach, FL 33408

This is an 8-month contract assignment. (W-2) 

Pay rate: $55.00/hr.

Key Responsibilities:

•  Work closely with stakeholders, including Product Owners, Sales, Pricing, and Operations teams, to gather and document business requirements.

•  Create and refine user stories in the product backlog to align with business goals and project timelines. Work with product owner to prioritize user stories according to business needs.

•  Develop and execute test cases and test scenarios to validate that the functionality meets business requirements.

•  Collaborate with QA teams to ensure comprehensive test coverage and resolve defects promptly.

•  Conduct UAT (User Acceptance Testing) and gather feedback to ensure that the platform meets user expectations.

•  Develop training materials, user guides, and documentation to support the onboarding and ongoing education of sales teams.

•  Conduct training sessions and workshops to ensure the sales team is proficient in using the deal processing platform.

•  Provide ongoing support to users, answering questions, and troubleshooting issues related to the platform.

•  Identify areas for process improvements and system enhancements based on user feedback and data analysis.

Qualifications:

•  Bachelor’s degree in Business Administration, Information Systems, or a related field.

•  3+ years of experience as a Business Analyst or similar role.

•  Demonstrated experience in writing user stories, requirements gathering, and conducting user testing.

•  Excellent communication and presentation skills, with the ability to train and support end-users.

•  Strong analytical and problem-solving skills with attention to detail.

Preferred Qualifications:

•  Experience in energy marketing (natural gas and/or power) or similar industry.

•  Proficiency in project management and collaboration tools (e.g., Jira, Confluence).

•  Experience with Agile methodology and working in Agile teams.

•  Experience with CRM systems (Salesforce) preferred.

•  Experience with billing systems (VertexOne) preferred.

EOE of Minorities / Females / Vets / Disability.

FL: 17423

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Technical Support Engineer

by Irma Moore | Feb 17, 2025 | Uncategorized

JOB TITLE:  Technical Support Engineer

DEPARTMENT:  Technical Support           

REPORTS TO:  Technical Support Manager

JOB LOCATION:  Remote (U. S. Based)

SUMMARY OF POSITION:

The Technical Support Engineer is a dynamic and energetic individual that plays an important role by being the first point of contact for issues reported by our customers on our software products, in a timely and professional manner with a deep commitment to excellent customer satisfaction. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Answers the Technical Support Line to receive new support 
• Monitors the Technical Support Mailbox periodically throughout the day. 
• Logs all new support requests in tracking system. 
• Communicates effectively with customers and 3rd parties daily to resolve issues in a timely manner. 
• Tracks all activity related to each issue and documents progress daily. 
• Follows established escalation procedure to engage secondary support when necessary. 
• Works towards continually gaining extensive knowledge of supported products.  

 MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

• High school diploma or equivalent
• Associates Degree in Computer related studies or equivalent, is preferred. 
•  Minimum of 2+ years of helpdesk experience supporting technical clients. 
•  Experience and extensive knowledge of computer related troubleshooting. 
•  Experience and background using a Windows environment. 
•  Experience and extensive knowledge of computer related troubleshooting. 
•  Experience and background using a Windows environment. 
•  Exposure to Active Directory Exchange Server, and Networking Operating Systems 
•  Exposure to SQL Server 
•  Exposure to Microsoft IIS Web Server Software 
•  Ability to interpret customer business needs and translate them into the application and operation requirements 
•  Excellent people skills to interact and engage with customers 
•  Excellent oral and written communication skills 
•  Ability to type accurately at least of 50 words per minute. 
•  Ability to work in a close team environment.
•  Excellent analytical and problem-solving 

 PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Experience supporting or implementing OnBase 

Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York

Qualifications

Education

Required

Associates or better.

Experience

Required

2+ years of helpdesk experience

Medical Coding Manager – Remote/Hybrid

by Irma Moore | Feb 17, 2025 | Uncategorized

About Us

Come and join the Cooper University Hospital Cape Regional team. We offer a competitive compensation package, which includes highly competitive pay, outstanding health benefits (medical, prescription, dental, vision, for you and your eligible dependents), company-paid life insurance, retirement benefits, paid time off, other voluntary benefits, tuition assistance, career advancement opportunities, and On-site Early Education Center (10% tuition employee discount.)

#LI-CU1

Short Description

• Assist with HIM coding operations
• Support HIM Inpatient/Outpatient/Contract Coders as needed.
• Liason with MModal Computer Assisted Coding Oversight
• Provides ongoing instruction and information for Coding staff and others as appropriate on ICD-9, ICD-10, and CPT Coding, and DRG assignment.
• Develops and updates policies to improve coding and abstracting integrity.
• Monitors Inpatient DNFB reports to insure accounts are coded in a timely and appropriate manner.
• Works closely with other departments including Clinical Documentation Improvement, Compliance and Revenue Cycle to resolve issues.
• Responds to external and internal audits for government and private payers.
• Monitors coding accuracy and productivity.
• Attends hospital committee meetings to provide information on coding guidelines and documentation requirements.
• Committees include CDMP and Patient Safety Indicator teams.
• Has knowledge of all computer applications used by coders to assist as problems are encountered.
• Choose to work fully remotely or enjoy a hybrid model with occasional in-office collaboration

Experience Required

• 3 – 5 years Supervisory experience.
• 5 – 7 years Coding experience in an Acute Care setting.

Education Requirements

• Associate’s Degree required, preferably in Health Information or equivalent experience.

License/Certification Requirements

• Current RHIT Certification (Registered Health Information Technician) or RHIA (Registered Health Information Administrator) and CCS.

Special Requirements

• Certified Clinical Documentation Specialist CCDS helpful

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Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact [email protected] View Apply Start Completed

Senior Project Controller – Robotics, Industries

by Irma Moore | Feb 17, 2025 | Uncategorized

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration – combined with a focus on diversity, inclusion, and equal opportunities – are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Local Business Line Controller

Your role and responsibilities

This role is an integral part of the US Robotics business and will have responsibility within finance and project controlling. As a Senior Project Controller, this role will collaborate with the project management team and support functions to ensure the financial success of the business’s projects, in addition to directly supporting the local business line controller with business and financial analytics. This role is expected to have full responsibility while setting up robust financial processes, be self-guided and proactive while performing financial controlling tasks and ensure Internal control compliance and transparency across all tasks. The work model for the role is: #LI – Remote This role is contributing to the Robotics & Discrete Automation division in the U.S. Main stakeholders are both our internal and external customers. You will be mainly accountable for: • Driving revenues and project cash flow in your assigned project and seeking for optimization. • Overseeing currency risk in project cash flow and implementing/suggesting appropriate mitigation measures. • Supporting in coordinating and preparing project reviews, cost reports, claim management, back-charges, and month-end financial close • Assisting the project team in identifying risks and opportunities, and in ensuring adherence to ABB’s corporate governance, assurance, internal controls, and business specific finance directives and instructions.

Qualifications for the role

• Degree in accounting / finance / controlling and strong understanding of accounting and business pro-cess required.
• Minimum 7 years’ experience in a finance, project controlling or related role required.
• Advanced MS Excel knowledge & practical experience
• Experience working in SAP platform specific to project controlling tasks.
• Experience with finance tools and systems including process improvement.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine builders. www.abb.com/robotics We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $98,700 and $183,300 annually and is eligible for a short-term incentive plan/annual bonus. myBenefitsABB.com

Publication ID: US95229208_E1

Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.

Security Engineer | Remote, USA

by Irma Moore | Feb 17, 2025 | Uncategorized

This role will be working a third shift schedule. This team provides 24/7 support and this role will require shift flexibility.

As part of the Cyber Operation team, the Security Engineer will be responsible for implementing many of our complex cyber security solutions and evaluate/manage systems in relation to current emerging technologies. The Security Engineer will work closely with Sr. Security Engineers, Solution Architects, other Security Engineers and clients to complete high profile, critical services to existing Cyber Operations and Optiv clients.

How you’ll make an impact:

• Serve as a primary responder for Cyber Operations client systems, taking ownership of client configuration issues and tracking through resolution
• Act as a point of escalation for other Engineers (Associate Engineer) and provide guidance and mentoring.
• Advise best practice on SIEM and Enterprise Security products to both technical and relatively non-technical personnel
• Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies
• Implement and configure discipline software and appliance-based products in large enterprise environments
• Develop and maintain content and reporting
• Provide escalation support to Tier 1 and 2 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required
• Perform knowledge transfers to clients regarding security and system configuration awareness
• Performs other duties as assigned
• Complies with all policies and standards

What we’re looking for:

• Bachelor’s Degree in Information System, Security or Networking or Associate’s degree in above field with equivalent experience required
• 2-4 years experience in discipline domain required (SIEM, antivirus, endpoint, etc.)
• General security knowledge (IT knowledge, Network Troubleshooting, Cloud Certification, and other IT experience) Upon Hire preferred
• CCNA, SentinelOne, CrowdStrike, MS Sentinel, Splunk or MCSE Upon Hire preferred
• Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e. Service Now, Jira, Confluence, etc.)
• Practical knowledge and sufficient experience with TCP/IP networking and network protocols (basic understanding of OSI model)
• Knowledge of MAC and Windows Operating Systems
• An understanding of a wide array of server grade applications such as: DBMS, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, AntiVirus.
• Training and experience in one or more non-SIEM network security products to include: Enterprise endpoint security products, such as SentinelOne, CrowdStrike, Carbon Black, Cortex XDR.
• Professional experience working with networks and network architecture
• Confident presentation, written and oral communication skills
• Customer Support
• Desire to learn additional subject matter areas

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law.

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