Senior Software Dev Engineer

by Irma Moore | May 27, 2025 | Uncategorized

Yahoo Mail is the ultimate consumer inbox with hundreds of millions of users. It’s the best way to access your email and stay organized from a computer, phone or tablet. With its beautiful design and lightning fast speed, Yahoo Mail makes reading, organizing, and sending emails easier than ever.

A Little About Us:

As a global email provider, Yahoo Mail is the ultimate Consumer Inbox with over 220 million users. It is the best way to access your email and stay organized from a computer, phone or tablet. We create technology that changes the internet while handling billions of inbound connections per day to manage trillions of messages requiring petabytes of efficient storage. 

The Yahoo Mail engineering team develops the solutions to power our mail brands, including a next-generation backend infrastructure that we are moving to a 100% public cloud native architecture. We are looking for innovative, entrepreneurial, and passionate developers to help us build the future of communications experiences and delight our users. We are engineers who strive to deliver our users only the absolute best and are willing to meticulously refine the details to achieve this goal.

We believe that engineering is only a piece of the effort and that you must be as passionate about the user’s experience as you are about code quality and architecture. Our goal is to make communication simple, enjoyable and more productive to help our users run the business of life.

The Mail Intelligence platform is responsible for building the next generation platforms and services enabling Yahoo to deliver deeply personalized content to the hundreds of millions of users wherever they are and whatever mode of consumption they are using. 

We (Mail Intelligence platform) process billions of mail messages(data in tune of several petabytes).With the help of cutting edge algorithms we extract information, build knowledge, interconnect information between different sources to deliver a great experience to our users.  Building this knowledge provides many challenges in the areas of natural language processing, machine learning techniques, big data processing in order of petabytes. You will build tools and workflows to make it easier to manage and act on this vast information. You will apply your insights on the data to build innovative consumer applications for Yahoo.

A Lot About You:

• You are a quick learner and intrigued by the design challenges inherent in building highly scalable, complex and reliable software systems.
• You are a self-motivated engineer with experience in building scalable distributed data processing systems handling terabytes of data on the grid.
• You are passionate about the importance that data plays in the knowledge works, particularly data that is extracted from the web and Yahoo mail corpus. 
• You take pride in writing excellent quality code and expect nothing less from your peers. 
• You have excellent communication skills, write detailed design documents, a champion of automated testing and automated deployments. 
• You have experience handling scale seen at companies like Yahoo, Google and Facebook. You are above all a great team player who thrives in a fast paced environment and passionate about delivering results.
• You are high functioning in a remote based job landscape.

Your Day:

• You will research and develop innovative algorithms for information retrieval, processing and ranking.
• You will build, enhance, optimize and deploy tools, workflows, systems to process  Yahoo mail data for extraction relevant information. 
• You will be responsible for improving information extraction using machine learning and natural language processing techniques.
• You will participate in agile development to add incremental value to the business.
• You will collaborate with Research scientists to build M/L models for classification, extraction and recommendations in automated fashion. 

Qualifications:

• MS in Computer Science or related field with strong understanding of the fundamentals including Data Structures, Algorithms
• Experience in algorithm design and ML/AI
• 4+ years of experience working with languages such as Java or Python
• Familiarity with data mining, text processing and classification algorithms
• Demonstrated problem solving skills and taking initiatives
• Great communication skills, joy in helping people, ability to remain friendly and constructive under stress
• 2+ experience working with Applied ML

Preferred Qualifications:

• Experience in building scalable distributed data processing systems handling terabytes of data with technologies like hadoop, hbase, pig, oozie to name few.
• Experience with Tensorflow/PyTorch
• Prior experience in Information Retrieval and extractions.
• Understanding of statistical methods and exploratory data analysis.

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don’t require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You’ll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome. The compensation for this position ranges from $111,000.00 – $231,250.00/yr and will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.

AI Researcher

by Irma Moore | May 27, 2025 | Uncategorized

Apply locations Houston – West hollow Technology Center time type Full time posted on Posted 6 Days Ago time left to apply End Date: May 31, 2025 (3 days left to apply) job requisition idR178203

Texas, United States of America

Job Family Group:Research and Development

Worker Type:Regular

Posting Start Date:May 21, 2025

Business unit:Projects and Technology

Experience Level: Experienced Professionals

Job Description:

What’s the role

Shell is seeking an AI Researcher to join their team in Houston, TX.

As an innovation organization, we maintain a portfolio of digital projects driven by applied research, new product innovation, product contribution and infrastructure goals. As an AI Researcher, you will setup large-scale experiments and deploy promising ideas quickly and broadly, managing deadlines and deliverables while applying the latest theories to develop new and improved products, processes, or technologies. From creating proof of concepts and prototyping implementations to designing new architectures, our AI Researchers work on real-world problems that span the breadth of various lines of business. As an AI Researcher, you’ll also actively contribute to the wider data and AI community by sharing and publishing your findings, with ideas inspired by internal projects as well as from collaborations with strategic partners, universities, and technical institutes all over the world.

You will be responsible for innovation, concept development and productizing to AI/deep learning applications with direct business impact. More specifically, responsibilities in your role includes:

• Expected to be technical lead on deep learning and AI projects
• Develop technical proposals and research activities for applied AI across Shell’s businesses
• Consult stakeholders in technical feasibility/data quality/models for their problems
• Use innovative research to develop novel technologies from ideation to deployment
• Drive solutions to commercial value, and collect feedback from end-users
• Design novel AI algorithms and incorporate emerging AI technologies into our applications
• Engage with internal and external stakeholders (partners/universities), and communicate technical approaches/results to a general audience
• Analyze real-world engineering & scientific datasets, and explore their use for AI solutions
• Implement and optimize data I/O pipelines and training/inference scripts
• Help mentor junior AI researchers on technical aspects in AI

What you bring

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
• Master’s or Ph.D in computer science, engineering, mathematics, theoretical science, statistics, or a related scientific discipline
• 5+ years of experience in AI related domains
• Experience in TensorFlow, PyTorch, or Keras
• Experience as a technical lead in an AI-focused project
• Proven examples of implementing experimental pipelines and prototyping AI applications
• Awareness of lifecycle and data management
• A mathematical background covering some subset of linear algebra, probability, multivariate calculus, geometry, and/or numerical methods
• Hands-on code development (Python, Java, MATLAB, R,) and software development skills
• Experience using Git to manage models, and source code
• Experience in Cloud stacks and architecture, such as Azure, AWS, etc. Comfort with some flavor of Unix shell environment such as bash
• Regular publications in scientific journals

What we offer

The base salary range for this position is $134,000 – $202,000 per year.  Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.       

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives.  For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.  Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together
• Continuously grow the transferable skills you need to get ahead
• Work at the forefront of technology, trends, and practices
• Collaborate with experienced colleagues with unique expertise
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself
• Benefit from flexible working hours, and the possibility of remote/mobile working
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents
• Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
• Grow as you progress through diverse career opportunities in national and international teams
• Gain access to a wide range of training and development programs

We’d like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we’re working towards that goal, click here.

Shell in The United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products.  Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy. 

We operate in all 50 states, from our Deep Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas.

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.

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DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer – Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

Staff Product Manager

by Irma Moore | May 27, 2025 | Uncategorized

Join us in creating a better way!

At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. 

Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.

At eHealth, our mission is to expertly guide consumers through their healthcare and insurance options — when, where, and how they prefer. We’re building a transparent, trustworthy experience for our customers and employees alike. Join us in connecting people to the quality, life-changing care they deserve as part of a diverse, innovative team that is passionate about making a difference.

The Opportunity
 

Navigating healthcare operations behind the scenes is highly complex—but for the right product leader, it’s a chance to create real impact, ensuring vital processes work smoothly so others can succeed. At eHealth, your work as a Staff Product Manager will empower the business teams who support millions of consumers—helping deliver timely, accurate, and reliable operations that enable informed health coverage decisions for people across the country.

We are looking for more than just a “requirement gatherer.” You will help shape the future of our internal operations, collaborating with our business and engineering teams to solve critical and technically challenging problems. You’ll use user insights and operational data to shape strategy and invent scalable solutions, always seeking ways to streamline and automate workflows that support a variety of cross-functional business operations. In this role, your contributions will drive efficiency, accuracy, and impact across the organization—ultimately enabling better experiences for both our internal teams and the consumers they serve.

What You’ll Do

• Lead the product strategy and roadmap for back-end operational solutions, with a focus on supporting and optimizing key projects like our Status Automation, Agent Compensation, Partner Compensation, and Revenue Recognition flows, among others.
• Drive cross-functional initiatives and manage products throughout their full lifecycle—from ideation and development to release, measurement, and ongoing post-release support.
• Collaborate closely with product, engineering, and internal UX/design teams to resolve system dependencies and enhance the architecture, workflows, and process design of our operational platforms.
• Define product requirements and develop actionable user stories for internal tools and processes, managing the product backlog and overall prioritization to best support operational efficiency.
• Champion the product vision, building alignment and buy-in across operations-oriented teams and business stakeholders.
• Serve as Product Owner, leading Agile processes, managing sprints, and empowering your team to deliver impactful improvements to internal operations.
• Optimize product development workflows to ensure timely, in-scope, and on-budget delivery, while continuously improving our core operational flows—including status updates, compensation processes, and revenue recognition.
• Communicate product status, goals, and key performance metrics to stakeholders within sales, integration, enrollment, revenue operations, and accounting.
• Lead market research and competitive analysis to inform the evolution of our back-end features and process enhancements.

Use both quantitative and qualitative data to prioritize initiatives and clearly articulate rationale behind product decisions.

• Proactively innovate and adapt back-end solutions to meet changing business needs and drive operational success
• Demonstrate eHealth’s values in your behaviors, practices, and decisions.

Your Skills & Experience

• 10+ years of product management experience, with demonstrable success in SaaS environments
• BS/MS in Computer Science, Engineering, or related field, or equivalent work experience
• Deep expertise in Agile/Scrum and Kanban frameworks as a Product Owner
• Experience working with local and/or offshore development teams
• Strong technical acumen; able to analyze and leverage data to inform decisions (SQL knowledge is a plus)
• Track record of leading and enabling high-performing teams
• Exceptional communicator in both technical and business contexts
• Proficient in Confluence, Jira, Teams, Zoom, Snowflake, Tableau, etc.
• Experience in health care, insurance, or marketplace industries, ideally with exposure to Enrollment, Finance, and/or Accounting

What we offer (benefits):

• Generous benefits include medical, dental and vision beginning on your first day of employment
• 401K with matching
• Tuition reimbursement
• Employee stock purchase program
• 12 company paid holidays and flexible time off (PTO for non-exempt)

#LI-Remote

-The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.

-Base Pay Range -$137,300 – $171,600

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eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

 IS Application Systems Administrator II 

by Irma Moore | May 27, 2025 | Uncategorized

Job Summary

The IS Application Systems Administrator II is responsible for implementing and maintaining corporate applications, as well as influencing and recommending selection of effective application solutions in support of business strategies. This role is essential in executing and maturing CareOregon’s applications system support model. This position spends substantial time evaluating, architecting, implementing, and administering IS policies and systems (plan, design, install, and maintain).

Essential Responsibilities

Application Systems Design

§  Actively participate in the design and maintenance of highly reliable server-side applications, including but not limited to the Microsoft environment, enterprise applications, custom built applications, data backup systems and cloud services.

§  Provide advanced knowledge of application systems software /hardware technology to the company and participate in and consult on projects.

§  Advise other IS teams on best practices for application/processes design.

§  Participate in the maintenance of the enterprise application portfolio and inventory.

Application Systems Administration and Operations

§  Execute tasks related to tickets and service requests for basic to advanced server-side activities.

§  Actively maintain application and server software, such as updates and upgrades.

§  Analyze business needs; research and recommend solutions which include potential risks and mitigation.

§  Actively configure and customize application systems.

§  Help define, as well as run and review reports on applications performance and event anomalies; make minor and advanced internal adjustments and identify substantial gaps based on findings.

§  Develop and maintain appropriate applications documentation, including current design and operation.

§  Monitor and ensure quality of data transmissions.

§  Actively configure user account access to applications as needed.

§  Participate in an after-hours on-call rotation.

Standards and Policy Administration

§  Propose requirements and standards for application selection and deployment.

§  Participate in the ongoing review of existing applications systems to ensure they are designed to comply with established standards and to empower business operations.

§  Participate in developing and maintaining support policies and procedures.

§  Assist with the development and management of application/database security policies and systems, such as web applications and SQL server security.

§  Assist with the development and management of file exchange policies and systems, such as FTP.

§  Participate in planning for and supporting disaster recovery and business continuity initiatives.

Vendor Coordination and Relations

§  Establish and maintain effective working relationships with external partners and application vendors including installation and repair of services.

§  Conduct product and vendor research, and present recommendations to senior administrator and/or management.

§  Maintain service contracts and licensing; monitor adherence to SLAs with outside parties; monitor adherence to OLAs with internal parties; escalate issues as needed.

Organizational Responsibilities

§  Perform work in alignment with the organization’s mission, vision and values.

§  Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.

§  Strive to meet annual business goals in support of the organization’s strategic goals.

§  Adhere to the organization’s policies, procedures and other relevant compliance needs.

§  Perform other duties as needed.

Experience and/or Education

Required

§  Minimum 3 years’ experience in Application and Administration support

§  Experience should include some or all of the following:

o    Scripting and automation

o    Understanding of Cloud and “as a Service” offerings

o    General understanding in Windows

o    ITIL concepts and practices

o    Familiar with Project Management processes 

o    Systems integration and data flow

Preferred

§  Bachelor’s degree in Computer Science, Information Systems, or a related field

§  Mid-level Microsoft certifications

§  Additional experience in related technology support and/or operational positions

§  Experience with Windows FTP

§  Experience with Tableau

§  Experience with both server level Technical Support, and Customer Support

§  Experience with SAS

§  Experience with PowerBI

§  Experience with Azure FTP

§  Experience with Azure Key Vault

§  FTP administration experience: To include setting up post sites, Credentials, working with Vendors who host their own site to set up connections, etc.

§  SFTP Administration experience: To include setting up authentication

Knowledge, Skills and Abilities Required

Knowledge

§  Advanced knowledge, skills, and/or abilities in some or all of the following:

o    Enterprise applications integration and business process automation tools, such as BizTalk

o    Data integration strategy best practices, such as ETL

o    Claims processing technologies, such as QNXT and Facets

o    Electronic health record technologies such as EPIC and Allscripts

o    Document management and collaboration platforms, such as SharePoint and Office 365

o    Scripting language technology, such as PowerShell and T-SQL

o    Compute environments, such as server hardware, storage and virtualization

o    Microsoft server operating systems and core services, such as Active Directory

o    Cloud technologies, such as Microsoft Azure and Amazon Web Services

o    Data protection solutions

o    Troubleshooting performance issues and root causes

o    Monitoring systems and best practices

o    Principles of application design and best practices

§  Awareness or knowledge of ITIL and ITSM governance concepts

§  Knowledge of project management practices

§  Understands and adheres to governance and process

Skills and Abilities

§  Advanced ability to author and maintain system documentation

§  Effective communication skills, including listening, verbal, written, and customer service

§  Ability to clearly articulate policies and instructions

§  Demonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staff

§  Demonstrated progress in simplifying and presenting complex concepts in an easily understood way

§  Proactively and appropriately communicates status and needs

§  Ability to recommend policies, document risks, and propose solutions to information technology management and senior leadership

§  Possess a high degree of initiative and motivation

§  Ability to effectively collaborate with coworkers, staff, and leaders across all departments

§  Demonstrated progress in leading teams of people with some oversight

§  Demonstrated progress in seeing the big picture beyond a request and taking appropriate holistic action, employing “systems thinking”

§  Effective project management skills

§  Effective vendor management skills

§  Effective organizational skills

§  Ability to prioritize work based on business need and direction

§  Effective analytical and research skills; demonstrated progress in seeing patterns in data and drawing appropriate conclusions.

§  Demonstrated progress in proposing solutions and communicating business value

§  Ability to maintain a positive attitude

§  Ability to work effectively with diverse individuals and groups

§  Ability to learn, focus, understand, and evaluate information and determine appropriate actions

§  Ability to accept direction and feedback, as well as tolerate and manage stress

§  Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day

§  Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Environment(s):              ☒ Indoor/Office     ☐ Community      ☐ Facilities/Security                       ☐ Outdoor Exposure

Member/Patient Facing:         ☒ No                        ☐ Telephonic        ☐ In Person

Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment:  General office equipment

Travel:  May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.

Work Location: Work from home

Director, Billing

by Irma Moore | May 27, 2025 | Uncategorized

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERINGS: 

• Bonus Incentives 
• Paid Certifications 
• Tuition Reimbursement 
• Comprehensive Benefits 
• Career Advancement 
• This position pays between $75,600 – $126,000 based on experience.

​

I. Job Summary

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

The Director of Billing assists with providing the strategic vision for all Billing functions and is responsible for the performance and effectiveness of the department. Position duties include managing the daily work-flow of the department, monitoring processes and performance to identify trending issues and develop training or procedures to address these issues, and lead a team of managers to ensure key performance goals are attained and exceeded. The Director will be responsible for overseeing departmental performance and monitoring the billing department to ensure best practices and top performance are achieved.

Provides strategic vision and leadership for billing across the entire organization. The Director will be responsible for developing and implementing short and long-term plans and objectives to improve revenue, ensure compliant billing, accelerate cash, and reduce denials. The Director will work with Patient Access, Follow Up, RI, Denials Management along with any additional teams to identify and correct trends to ensure first-time billing accuracy.

II. Job Competencies

Leadership Decision Making – Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.

Coaching & Building Talent – Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.

Delegation – Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.

Leading Teams – Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.

Executive Communication – Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear).

Program/Project Management – Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.

III. Essential Job Functions

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

• Prepares high level reporting as requested from clients and additional leadership. Regularly monitors data to identify gaps in the operations and works with key parties/departments to resolve the issues. In addition, monitors ongoing issues to ensure new processes are consistently
• followed and maintained
• Organizes functions through establishing clear accountabilities and decision rights, delegation of duties and appropriate departmentalization.
• Counsels and disciplines employees when necessary in accordance with department and/or organizational policies. Establishes departmental goals with the managers to optimize performance while improving operations to increase customer satisfaction and meet the financial goals of the organization.
• Participates in monthly, quarterly and annual key indicator goal setting. Prepares and presents annual business plan, including goals and
• review of prior year results as requested. Reviews, updates, and implements policies and procedures to support the vision and goals.
• Accountable for a comprehensive and effective communication strategy with the department that promotes a common understanding of the
• market, vision, strategy and accountabilities. Promotes a culture of two-way communications and creates opportunities for staff participation.
• Activities focused on Employee engagement, including intentional coaching and mentoring.
• Responsible for implementing short and long term plans and objectives to ensure compliant billing, improve revenue, accelerate cash, and reduce denials. The Director will work with their leadership team and coordinate across functional areas of revenue cycle, including working with, but not limited to, Patient Access, Coding, Denials, and other Revenue Management departments to identify and implement corrections to
• denials, incorrectly billed claims, payer billing updates and workflow processes related to billing activities. They will empower staff to develop
• methods of process improvement, including planning, setting priorities, conducting systematic performance assessments, implementing
• improvements based on those assessments and maintaining achieved improvements.
• Will lead new client implementations by assisting with preparation of the clients unbilled reports and unbilled meetings, completion of Best Practice Tracker and playbooks. Will assist with driving results related to but not limited to DNFB and DNFS performance. Provide assistance with driving the management of client KPI’s and Ensemble Health Partners Billing key metrics.

Experience:

• Bachelor’s degree or equivalent work experience
• 3 + years of leadership experience
• 3+ years of billing experience
• Effective leadership capabilities to handle daily operational activities, analyze situations, respond appropriately, and coordinate resources to meet organization and department needs    
• Excellent interpersonal skills, verbal and written communication skills, and relationship management capabilities
• Strong reporting capabilities
• Strong organizational skills with the ability to prioritize projects efficiently and meet deadlines

Certifications:

• CRCR

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research’s Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group’s RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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