Lead National Support Spec

by Irma Moore | Apr 7, 2025 | Uncategorized

Job Locations US-Remote

Posted Date6 days ago(4/1/2025 11:16 AM)Requisition ID2025-34071 CategoryCustomer Service/Support Company (Portal Searching)FUJIFILM Healthcare America Corporation

Position Overview

The Lead National Support Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist in driving all aspects of customer support related issues, and problems, requiring escalation or high priority of each product including, but not limited to: storage, PACS, VNA, Mobility, 3D Systems, Syncomm and Clinical Information Systems for Radiology to ensure an optimal customer experience and timely resolution to high priority issues.

Company Overview

FUJIFILM Healthcare Americas Corporation is a comprehensive healthcare company that has an extensive range of technology and expertise in the detection, diagnosis, and treatment of diseases. Fujifilm’s innovative portfolio includes solutions spanning diagnostic imaging, enterprise imaging, endoscopic imaging, surgical imaging, and in-vitro diagnostics. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com.

FUJIFILM Holdings Corporation, headquartered in Tokyo, leverages its depth of knowledge and proprietary core technologies to deliver innovative products and services across the globe through the four key business segments of healthcare, electronics, business innovation, and imaging with over 70,000 employees. Guided and united by our Group Purpose of “giving our world more smiles,” we address social challenges and create a positive impact on society through our products, services, and business operations. Under its medium-term management plan, VISION2030, which ends in FY2030, we aspire to continue our evolution into a company that creates value and smiles for various stakeholders as a collection of global leading businesses and achieve a global revenue of 4 trillion yen (29 billion USD at an exchange rate of 140 JPY/USD). For more information, please visit: www.fujifilmholdings.com.

For further details about our commitment to sustainability and Fujifilm’s Sustainable Value Plan 2030, click here.

Job Description

Duties and Responsibilities:

• Responsible for monitoring and ensuring the successful and timely completion of all assigned escalations, or high priority projects.
• This includes, but is not limited to:
  • Attending Sales and Service meetings when requested.
  • Works intimately with the FMIS development team to ensure that the product works effectively and efficiently and makes recommendations for product enhancements.
  • Acting as the primary point of escalation for issues for the various teams as well as the sales and MI business organizations.
  • Driving project completion and assisting in implementation process within the National Support Specialists team.
  • Monitoring issue progress within TFS, Salesforce, and Workfront management tracking and reporting system.
  • Assist in departmental processes development in accordance with ITIL guidelines and methods.
• Performs initial investigation on high priority and more technically challenging escalations.
• Participates in the preparation and updates of assigned process documentation.
• Develops process management tools and incorporates best practices and processes to ensure customer satisfaction.
• Develops effective business relationships and ensure cross-functional cooperation with the Sales, Marketing, Service, and Engineering Departments in order to ensure successful completion of issues and problems.
• Schedules and holds recurring project status review calls with assigned staff for the purpose of evaluating and reporting project quality and timeliness.
• Manages assigned projects as required to meet company and departmental goals.
• Help develop and maintain documentation for overall processes, issues, and problems.
• Continue improving processes with other departments.
• Develops and maintains strong customer relations.
• Ensure proposed MI solutions align with overall goals and direction of the HCUS MI business.
• Compliance with respect to all applicable requirements of the company’s quality management system.
• All other functions and or responsibilities that may be assigned by management.
• Adheres to the Company’s ethics, quality, and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• All other functions and or responsibilities that may be assigned by management.

Qualifications:

• Minimum two years of experience within the National Support Specialists team.
• Bachelor’s degree in Computer Science and/or Information Systems with a minimum of eight (8) years of related professional experience or comparable education and work experience.
• Familiarity with ITIL Support Process Model and support levels.
• Minimum five (5) years of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or Imaging products.
• Exceptional communication and organizational skills as well as knowledge of Windows OS (Microsoft Server 2008, 2012, 2016+), networking, SQL Server and Oracle.
• Successful management of professional services support cases, IT projects and products, software release and implementations in parallel.
• Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.).
• Knowledge of PACS, VNA, Mobility, Syncomm and Clinical Information Systems for Radiology, and related services including workflow.
• Proven track record as a strong technical liaison.
• Self-directed with excellent management skills.
• Strong interpersonal, team building and leadership skills.
• Inquisitive and creative with good decision-making skills.
• Resourceful and thorough with a strong sense of urgency.
• Some travel may be required.

In addition to the above, all employees are expected to:

• Promote teamwork and cooperative effort.
• Help train and give guidance to other employees.
• Provide customers with the highest quality products and services.
• Understand and apply appropriate quality management.

Physical Requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day, up to 4 hours at a time. The employee must frequently lift and/or move items that weigh up to 50 pounds. The employee must be able to reach above their head to work on equipment that is on a desk, on the floor, or mounted to the ceiling, must also be comfortable on ladders.

Ability to use hands to type and have the manual dexterity to manipulate hand tools such as screwdrivers, pliers, wrenches, etc.

Travel:

• Occasional (up to 25%) travel may be required based on business need.

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at [email protected].  Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected] or (330) 425-1313).

Product Marketing Director

by Irma Moore | Apr 7, 2025 | Uncategorized

• Employees can work remotely
• Full-time
• Department: 420 – Product Marketing

Company Description

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Job Description

Jitterbit is seeking a highly motivated, analytical, and tech-savvy product marketer to lead our go-to-market (GTM) efforts. In this role, you will be the expert on our buyers, understanding how they buy and their criteria for choosing a solution. You will be responsible for competitive analysis and the creation of sales enablement tools that position Jitterbit as a leader in the integration, workflow automation and low-code application development markets. 

This role requires a broad skill set, including driving messaging, product positioning, promotion, and competitive strategy. You will have an eye for quality and the ability to translate technical capabilities into clear, business-oriented benefits. Working collaboratively with colleagues across the organization, you will play a key role in achieving company and marketing goals.

Responsibilities:

• Work closely with product management, sales, services, corporate marketing, and the executive team to prioritize and deliver on GTM initiatives.
• Develop compelling messaging and positioning based on defensible differentiators.
• Create high-quality content, such as blog posts, white papers, webinars, and videos.
• Enable the sales team to articulate the differentiated value of Jitterbit’s solutions based on key integration and automation use cases.
• Discover and document value drivers for Jitterbit’s products, gathering insights from current customers, partners and analysts.
• Research and analyze the competitive landscape to develop effective competitive positioning assets using our competitive intelligence tool, Crayon.
• Drive new product introductions and launch activities in collaboration with product management and marketing, including sales training, product collateral, and campaigns.
• Collaborate with demand generation team to translate programs and strategies into measurable pipeline and closed revenue.

Qualifications

Required Skills and Experience:

• 10+ years of software product marketing experience, with at least 4 years in cloud B2B markets.
• Prior integration/iPaaS and/or low-code application development experience is highly desired.
• Proven ability to create and execute data-driven GTM plans, including launch strategies, content development and sales enablement.
• Excellent written and oral communication skills, with the ability to create compelling content, presentations, and webinars.
• Strong business judgment, backed by quantitative and analytical thinking.
• Creative marketing instincts and exceptional execution abilities.
• Desire and willingness to work in a fast-paced environment, iterate quickly, and take calculated risks to innovate.
• Ability to synthesize numerous ideas and thoughts to create meaningful marketing outputs.
• A self-starter who thrives in an entrepreneurial, fast-paced environment.
• An academic background in science or engineering is a plus; an MBA is an added bonus.

Additional Information

What You’ll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes
• Career development and mentorship
• A flexible, remote-friendly company with personality and heart

#LI-AK

Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Tier 1 Support Specialist (Remote)

by Irma Moore | Apr 7, 2025 | Uncategorized

Remote Apply

What is PerfectServe? 

PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow! 

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows. 

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.

We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day. 

Position Overview:   

We’re looking for technical support rockstars to join our growing company focused on making clinical communications and scheduling more effective, collaboration more intuitive, health systems better, and communities stronger. Don’t miss out on this opportunity! 

To support PerfectServe’s continued growth, we are seeking a wide range of customer support professionals to join our 24/7/365 support team. We have work schedules for everyone across all hours of the day and night.  

Specifically, specialists will be responsible for supporting and delighting PerfectServe’s end users – physicians, nurses and system administrators. They will support general user account management, end-user education, on-call schedule management, mobile and web interface assistance, application builds and revisions, and application troubleshooting. 

Who You Are  

• While we have some M-F daytime schedules available, most schedules require our support professionals to work one weekend day. The ability to work some holidays is also required
• Willingness and excitement to work evenings or overnights and/or weekends
• Strong technical aptitude  
• Excellent written and verbal communication skills
• Excellent analytical and troubleshooting skills
• Ability to work in a fast-paced environment and successfully prioritize competing tasks
• High customer empathy and exceptional customer service skills
• Access to high-speed internet 
• Able to start on May 27, 2025.  

Our Support Specialists go through initial onboarding and training together, which will align with a Monday – Friday day (EST) schedule. Once initial onboarding and training are complete, Support Specialists will start working their scheduled shift assignment.

Our team is currently only looking for candidates that are located within the U.S.  

Compensation : $19/hour plus a comprehensive benefits package becomes effective from your first day of employment. 

What You’ll Be Doing (sorted from the more basic to more advanced work): 

• Field incoming client communications via phone, chat, and our online customer portal
• Help end-users administer their PerfectServe applications  
• Train end users on how best to use PerfectServe’s phone, mobile, and web applications
• Own basic-to-advanced troubleshooting efforts related to message delivery and/or message content issues; identify root cause(s) and make the appropriate configuration changes to resolve the issue
• Consult, design, configure, and deploy custom applications leveraging best practices to meet workflow needs of PerfectServe’s end users
• Build and revise new user accounts based on established standards and best practices
• Work with end-users and hospital IT personnel to troubleshoot mobile and web connectivity issues
• Collaborate with other PerfectServe teams, including customer success, integration, and technical teams, on escalated technical issues 
• We expect all team members to have their cameras on during internal and external meetings to encourage engagement and foster a sense of connection.

This position requires interaction with people and technology while either standing or sitting. To best service our customers on the phone, face-to-face, or on the computer, all support employees must be able to communicate with or without reasonable accommodation.

While performing the duties of this job, the employee must be able to sit for extended periods of time (position is primary sedentary), must have acute hearing ability, must be able to speak English and must have the ability to perform repetitive hand motions. 

PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing undue hardship. 

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. 

PerfectServe, Inc. is an Equal Opportunity Employer —–M/F/D/V. 

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K – with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

DWS Device Experience Consultant

by Irma Moore | Apr 7, 2025 | Uncategorized

Apply remote type Fully Remote locations Rye Brook, NY, USA

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Your Role and Responsibilities

We are looking for people with Consulting and Technical acumen for all things Modern Workplace and End User Experience!

You will join our Kyndryl Consult organization and help deliver Cloud first, Remote first, Digital first solutions at scale and enhance resilience and security for our customers while optimizing costs. 

This role is for you if you are passionate about creating an exceptional employee experience – making their modern work life easier, simpler, more unified, and more secure. You will Deliver consulting engagements for one or more of our Digital Workplace technologies and Platforms: As a Desktop Virtualization Architect and/or Modern Endpoint Device/Mobile Management Architect you will develop solutions that solve unique business needs and enable anywhere, any device, anytime work. 

Primary duties may include, but are not limited to:

•    Lead role in the delivery of client consulting engagements for Digital Workplace including client workshops, capability assessments, maturity assessments, strategies, roadmaps (discover, design, digital, deploy), migrate and implement solutions.  

•    Perform analysis of client’s current state, define desired outcomes, define/revise user experience strategies, design conceptual solutions/plans/roadmaps that drive the adoption of relevant emerging technologies, automation, and improved processes onto the client’s organization.

•    Lead consulting engagement teams: structure and lead requirements analysis, plan for milestones, manage engagement outcomes, and oversee project team members to manage toward engagement outcomes.

•    Articulate engagement findings, designs, recommendations, and roadmaps at executive levels. Deliver storyboard presentations to gain client commitment and buy-in.

•    Contribute to the consulting knowledge base and methods with technique papers, work product descriptions, guiding principles, documents, and further the evolution of intellectual capital assets.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Must Have Consulting, Technical and Professional Expertise VDI/DaaS, Modern Device Management

• 5+ years’ experience working as a lead or senior consultant focusing on Digital Workplace technologies at an IT professional services firm or similar background in an IT role in a large enterprise

• 8+ years’ experience delivering consulting engagements for one or several of our Digital Workplace technologies with deep expertise implementing and managing VDI and/or DaaS products, applications publishing, application Layering technologies.

• Experience with Unified Endpoint Management (UEM) implementation, configuration ad automation
• Experience with both On-Prem and Cloud-based implementation of one or more major vendor offering
• Expertise in modern configuration and management of major end user operating systems( Windows, MacOS, Android, iOS) including touchless provisioning, automated configurations, intimate knowledge on Data isolation and device/application management techniques, browser integrations and operating system limitations.
• Expertise in identity and access management integration with UEM, defining end-user policies, patch management, scripting and/or other supporting technologies for endpoints.

• Experience of Offering and Point of View developments

• Experienced skill level with contemporary engagement methods such as whiteboard, workshops, hands-on demo’s, prototyping and Proof of Concepts

• Experienced level skills with Design Thinking, Agile and DevOps methods.

• Excellent verbal, written and presentation skills;

• Self-driven, detail-orientated

• Ability to work collaboratively and productively with globally dispersed teams

• Ability to manage ambiguity, yet producing tangible results

• Ability to effectively manage challenging situations without loss of focus when under pressure

Preferred Overall Digital Workplace Technical and Professional Experience

• Microsoft Modern Workplace portfolio: Office 365, Teams, Intune, Power Platform, Viva, OneDrive, and SharePoint

• Device/Mobile Management platform experience with Intune, MaaS360, SOTI MobileControl, Jamf Mobile Device Management, and/or VMware Workspace One

• VDI, Virtual Platform Engineering, DaaS, (Citrix, Omnissa, Microsoft, AWS)

• Service Desk ticketing, telephony, and resource allocation tools (e.g., ServiceNow, BMC Remedy Helix)

• Azure Active Directory and Azure Virtual Desktop Services

Required Education

High School Diploma/GED

Preferred Education

Bachelor’s Degree

The compensation range for the position in the U.S. is $134,160 to $254,880 based on a full-time schedule.  

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations: 

California:$147,600 to $305,880 

Colorado: $134,160 to $254,880 

New York City: $161,040 to $305,880 

Washington: $147,600 to $280,320 

Washington DC:$147,600 to $280,320 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.

EEO Language 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

 Know Your Rights: Workplace Discrimination is Illegal                                                                                      

 Pay Transparency Nondiscrimination Provision         

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

100% Remote Behavior Analyst (RBCBA)

by Irma Moore | Apr 7, 2025 | Uncategorized

Kyo is a leading provider of child-centric Applied Behavior Analysis (ABA), serving thousands of children and teens across twelve states. Every day, we seek to achieve the unachievable for our clients.

Kyo’s BCBAs work with each client to create customized treatment plans and target the skills that are most meaningful to them and their families. They utilize assessments and advanced technology to measure outcomes and ensure maximum results. As a Kyo BCBA, you will receive 1:1 mentorship and the opportunity to collaborate with like-minded clinicians nationwide, in order to foster your personal and professional development.

Kyo is looking for an enthusiastic, organized and experienced 100% remote (telehealth only) BCBA to join the team.

Our clinicians experience personalized mentorship, competitive benefits, and flexible work hours.

Pay Range: $75,000 – $85,000 DOE

Candidates must reside in one of the following states to be eligible: CA,WA, OR, UT, CO, AZ, TX, GA, FL, SC, TN

RESPONSIBILITIES include, but are not limited to:

• Direct Kyo client programs and manage staff implementation of ABA services.
• Supervise Kyo’s Behavior Therapists and Program Supervisors.
• Serve as a Responsible Supervisor for BCBA Trainees.
• Conduct observations and assessments via Telehealth in settings such as schools, homes, or communities, developing individualized treatment plans for clients.
• Inform client of behavior plans and goals for client, monitor, track and report on client progress, communicating frequently with families, teachers and staff about client needs and progress. 
• Design and deliver remote training to parents, professionals and staff.
• Provide Telehealth BCBA support to other regions while caseload is building.
• Assist with regional or company-wide clinical or operational projects while caseload is building. 
• Model program implementation for caregivers and staff.
• Attend and facilitate client and staff meetings remotely, as needed.
• Meet and maintain all Kyo directed performance metrics specific to the Telehealth BCBA role. Performance metrics include but are not limited to the following:
  • Consistently achieving the TH BCBA Allocation Target of billable hours per month as outlined in the Allocation Policy Documentation.
  • Converting appointments per the employee handbook. 
  • Submitting Assessment and Treatment Plan Documentation on time. 
• Make all reasonable attempts to ensure efficacious development of programs for our clients. This may include job related tasks and duties not listed above.

MENTORING RESPONSIBILITIES:

• Kyo recognizes the critical role that effective mentorship plays in promoting staff retention and development. Within our mentorship model, BCBAs will:
  • Oversee Behavior Therapist mentorship group.
  • Deliver quarterly performance reviews to mentees.
  • Act as the Responsible Supervisor for any BTs in your mentor group that are enrolled in BACB coursework, maintaining responsible supervision duties.
  • Provide individualized mentorship to mentees by responding to and coaching them through their duties.

JOB REQUIREMENTS:

• Certification as a Board Certified Behavior Analyst (BCBA). 
• MA degree in Psychology, Special Education, or related field.
• Excellent interpersonal and communication skills.
• Outstanding operational skills.
• Preferably reside in Hawaii.
• Willingness to work in Pacific time zone.
• Ability and willingness to occasionally work longer than 8 hours/day (only applies to full-time roles).
• Strong internet connection and professional environment with the ability to utilize video conferencing for long periods of time with limited interruptions during Kyo company business hours unless otherwise stipulated by a supervisor dependent upon business need.

PHYSICAL REQUIREMENTS:

• Sit or stand for extended periods of time, remaining in a stationary position for up to 100% of an 8-hour workday. 
• Reach with hands and arms; use hands to type with a keyboard and handle objects (e.g. computer mouse); speak and hear. 
• Must have visual acuity to read and comprehend written communication through computer, electronic devices, and paper means.
• Must be able to read and interpret documents in the English language, such as employee handbooks, training materials and procedure manuals.
• Must be able to receive and act on detailed information through oral communication, in the English language.