Digital Engagement Specialist

Summary

This position is located in the General and International Collections Directorate, Researcher and Collections Services.

The position description number for this position is 463411.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime work schedule.

This is a non-supervisory, bargaining unit position.

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This job is open to

Clarification from the agency

Anyone may apply – By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.

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Duties

Expands the use of the Library’s digital collections through broad public engagement and targeted community based efforts, intended to attract and inspire new audiences. Identifies strategies, partnerships, and resources to promote the Library of Congress as a “Library for All”, inspiring more users to consult and use its resources to fulfill their personal goals and aspirations and for lifelong learning. Sustains and enhances the Library of Congress’s longstanding strengths in digital collections, metadata expertise and long-term stewardship by increasing use of these collections by more people across more diverse communities. 

Identifies and recommends services to address changing practices in research. Through partnerships and outreach, facilitates the development of innovative tools and workspaces for individual, community, and online based research or use. Evaluates tools and technologies to identify their potential uses in digital humanities and scholarly research, while ensuring an accessible and usable experience.  Monitoring and analyzing digital engagement metrics to assess the effectiveness of strategies for the digital collections of the Library of Congress.  Developing and implementing digital engagement strategies to increase community outreach.

Brings appropriate focus to those who are infrequent or non-users, and/or those who are traditionally underserved.  Provides equitable delivery of digital services through the development of programs, policies, practices, and behaviors which make the Library available to all people.  Work involves developing, leading and implementing outreach services for a variety of demographics, analyzing community data and identifying community needs. Facilitates assistance and training for patrons and staff to promote the use of the Library’s digital collections by a variety of user communities. Exercises considerable tact and courtesy in frequent contact with patrons and the public.  Staying abreast with latest digital technologies to better services the community outreach.  Identifying trends in digital and community engagement.

Works with senior staff to develop plans for efficient and effective program implementation and administration. Develops and implements plans designed to enhance relationships with targeted partners, stakeholders, and communities of use.  Provides liaison assistance to ensure that external partners and users can easily work with the Library to access digital resources. Plans, promotes, and coordinates pilot programs. Facilitates strategy and project planning meetings, with outside entities, and across Library divisions, acting as a liaison across organizational lines.  Prepares planning sessions and briefings, organizes background materials, and conducts research. Collaborates in the management of budgets and finances as necessary.

Conducts comprehensive evaluations of pilots and ongoing programs to ensure digital engagement goals are set and met and identifies areas where service can be improved. Defines and establishes metrics to monitor and analyze program and/or collections use and performance.  Recommends actions needed to maintain or improve the quality and quantity of engagement. Ensures that strategic planning evaluations and assessments adequately and effectively address and measure program requirements for on going process improvements aligned with strategic direction associated with the researcher experience. 

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Requirements

Conditions of Employment

Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to expand the use of collections through digital engagement.**

Ability to plan and coordinate programs.**

Ability to provide outreach, consultation and liaison services.**

Ability to communicate in writing.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library’s policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. 

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.  Certification from health care providers are not accepted. For more information contact the Library’s Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
 
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A “Not to Exceed” (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran?  Please indicate the type of veterans’ preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim.  Those applying for 5-point preference must submit Member Copy 4 of your DD 214.  Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form.  If required supporting documentation is not attached, Veterans’ Preference will not be considered in the application process.
 

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants’ experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
You may preview questions for this vacancy.

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Required Documents

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.  The program does not accept certification from health care providers. For more information contact the Library’s Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

Data Analyst

Everlight Solar is seeking a skilled Data Analyst who will design and maintain functional programs and applications, producing fully functional software applications according to requirements. As a Data Analyst, you play a key role in serving our clients and team members. This will be a full-time, work-from-home “remote” position.

Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

Responsibilities:

  • Work with large amounts of data to draw meaningful conclusions
  • Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
  • Provide regular reporting and analysis to team
  • Develop and maintain dashboards and reports to track key metrics and performance indicators
  • Collaborate with cross-functional teams to identify areas for improvement and to develop solutions to enhance business operations
  • Provide training and support to team members on data analysis techniques and tools

Requirements:

  • Minimum two years of experience with DOMO
  • MajorDOMO Certification Required
  • 3+ years experience in data analysis, reporting, business intelligence or financial analysis and a Bachelor’s Degree in Business, Statistics, Mathematics, Analytics, Computer Sciences or related field or equivalent experience
  • 2 years experience in providing people analytics reporting to organizations
  • Demonstrated experience using SQL, and DOMO
  • Experience with sensitive and confidential people data in a global environment
  • Analyze, evaluate, improve, and document processes and workflows. Identify and take advantage of opportunities for process automation and simplification.
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements
  • Excellent project management skills and a positive attitude
  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • PTO
  • Sick and Safe Time
  • Paid Holidays Off

Salary: $65,000-$100,000/ year

Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

Regional Scheduler – Data Center Construction – Remote USA

Job Title: Regional Scheduler – Data Center Construction 

Location: Remote USA 

Arcadis is the world’s leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

As a Regional Scheduler, you will be responsible for the complex analysis and review of project schedules and other documentation, utilizing Primavera P6 software, and generating reports and presentations for client meetings. This role is remote with limited travel to client sites within the United States of America. 

This is a dynamic career opportunity, so Arcadis is looking forward to seeing your application!

Role accountabilities:

  • Regularly visiting the construction project sites and confirming progress is consistent with the project schedule and other project documentation
  • Participating in project risk reviews, performing schedule qualitative and quantitative analysis, and developing/maintaining/monitoring risk register
  • Identifying scheduling issues, capturing impacts and delays to schedules and recommending mitigation/recovery schedules
  • Attending meetings and advising clients of construction progress and any related cost implications 
  • Developing potential recovery plans for time and cost
  • Reviewing and analyzing construction claims and providing opinions, advice, and reports on contractual entitlement and quantification of damages suitable for use in dispute resolution proceedings, including negotiation, mediation, arbitration, and litigation
  • Writing and developing technical reports, charts & graphs to support and present analyses

Qualifications & Experience:

  • Experience building and maintaining an organized, integrated EPC schedule using CPM, resource loading, baselining, coding, and cost
  • Deep level of scheduling experience working on all phases of the project 
  • Demonstrated knowledge of construction project processes,  means and methodology 
  • Ability to read and understand design and related project documentation
  • Ability to engage and manage relationships with the final client team and internal and external key stakeholders 
  • Proficiency with Primavera P6 
  • Exceptional written and verbal communication skills 
  • Focus on health and safety  

Required Qualifications: 

  • Bachelor’s degree in a relevant discipline (Engineering, Construction Management, Quantity Surveying) or equivalent work experience 
  • 8+ years of relevant experience; the ideal candidate should be seen as possessing expert knowledge of the subject matter 
  • Strong Team/Stakeholder relationship and account management skills
  • Advanced communication skills
  • Strong software skills that include Primavera (P6), MS Teams, etc. 

Continue your career journey as an Arcadian.

We can only achieve our goals when everyone is empowered to be their best. We believe everyone’s contribution matters. It’s why we are pioneering a skills based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You do meaningful work, and no matter where your next role in Arcadis takes you, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark; on your career, your colleagues, your clients, your life and the world around you. 

Together, we can create a lasting legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP,  401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement.  We offer seven paid holidays and potentially up to two floating holidays per calendar year depending on start date, and 15 days PTO that accrue per year. The salary range for this position is $97,600 to $146,400 per year. 

#LI-AS4

#arcadis

#datacenter 

#remote 

IT Business Analyst Senior

Overview

Enterprise Mobility is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories.

Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours. #LI-REMOTE

Responsibilities

The Vehicle Solutions team is responsible for building and maintaining the services and vehicle data for Enterprise Mobility’s fleet of cars. As a Senior IT Business Analyst on this team, you will work to enforce the full lifecycle of the vehicle, from the time our cars are ordered to when they are finally sold as used vehicles.

The Vehicle Solutions team interacts closely and supports the suite of client team applications that the business uses to interact with the vehicle lifecycle. This team also works closely with many different rental client teams such as tablets, kiosks, mobile applications and rental application systems to rent, track and maintain our fleet. Now is an exciting time to join this team, as we are currently working on several new initiatives that will focus on simplifying our vehicle solution as well as continuing to expand the mobile solutions needed to maintain our fleet.

In this role as a Senior IT Business Analyst, you will play a key role in shaping product design by leading the gathering of requirements on concept development, resolving issues, performing gap and risk analysis and delivering detailed development documentation to support Agile product development. You will serve as the primary interface between the business, client software teams, product owners, software engineers and QA testers to implement new functionality and modifications in various Vehicle Solution Products. You will play a leading role in shaping product design by gathering, interpreting, reviewing, validating, documenting, and maintaining business and functional requirements across all of our products to support the Agile product development. This will include using SQL and REST/SOAP-based webservices to perform gap and risk analysis to support our products.

Here, you will present information, and track and respond to client questions as they interact with our services. You will be responsible for demonstrating your leadership capabilities in meeting facilitation, collaborating, conflict resolution and obtaining your desired results from team members. To be successful you will need to demonstrate strong skills in the areas of personal ownership and accountability, relationship management, team building, organization, prioritization, problem solving, change management and executive-level communication.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • Must reside in the United States (does not include Alaska or Hawaii)
  • Must be able to work a schedule within U.S. Central Standard Time core business hours.
  • Must be committed to incorporating security into all decisions and daily job responsibilities
  • Must have at least 3 years of related experience, with at least 1 year of experience working in a professional setting as a senior level Business Analyst or senior level Software Analyst
  • Must have SQL experience, to include the ability to write and/or interpret moderate to complex queries
  • Must have expertise in requirements gathering and functional specifications development, specifically for back-end/REST/SOAP services
  • Must have prior experience testing REST/SOAP services
  • Experience using POSTMAN
  • Experience working with JIRA/Atlassian suite
  • Experience in Agile development methodologies
  • Must be organized with the ability to handle multiple projects simultaneously and adhere to timelines
  • Ability to interact with and elicit information from all levels of the organization
  • Strong communication skills for gathering business needs, impact analysis, goals, and requirements that can be transformed easily into product design
  • Ability to partner effectively with both business and IT teams to facilitate and coordinate projects in a collaborative manor that fosters a strong team environment
  • Ability to provide leadership in a blended business and technical capability to explain, educate and lead discussions
  • Ability to suggest and implement improvements to technical design and business procedures and create supporting documentation
  • Must have strong experience navigating, researching and understanding software applications used to enable business processes
  • Must have strong communication skills, including experience in story writing
  • Excellent analytical and problem-solving skills
  • Prior success in maintaining established service level agreements to meet customer expectations and quality standards

Preferred:

  • Bachelor’s degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

MuleSoft Developer

Everlight Solar is seeking a skilled MuleSoft Developer who will design and code functional API’s and applications, producing fully functional middleware applications according to requirements. As a Mulesoft Developer, you play a key role in serving our clients and team members. This will be a full-time, work-from-home “remote” position.

Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

Responsibilities:

  • Ensure consistent alignment of API management to optimize usage, with a focus on improving and evolving the distribution process, and management.
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical thinker with strong problem-solving skills
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on MuleSoft projects and all upstream and downstream systems and processes
  • Review existing Mule integration logic and creating test collections
  • Update project configuration and deployment settings
  • Re-deploy APIs and integrations in the new hosting platform using Azure DevOps pipelines
  • Assist with validation and testing efforts (including load/performance)
  • Make modules production-ready by following release procedures and completing version control documents

Requirements:

  • Minimum two years of experience as a MuleSoft Developer
  • MuleSoft Developer Certification – Level 1 Certification Required
  • MuleSoft Developer Certification – Level 2 Certification Preferred
  • MuleSoft Certified Integration Architect – Level 1 certification Required
  • 6 or more years of experience building REST and SOAP-based APIs using Mule ESB flows with API-led connectivity architecture.
  • 3 or more years of experience in Mule administration, configuration and tuning, and API configuration using RESTful web Service.
  • 6 or more years of experience in designing and developing Mule ESB projects using various connectors like HTTP, File, SFTP, DB, Transformers, DataWeave
  • 6 or more years of experience in deploying of Mule ESB applications using Cloud Hub and experience in Integration using Mule ESB
  • 6 or more years of experience in using Transformers, Filters, Flow Control, Collection splitters and Aggregators, Scatter- Gather etc.
  • 3+ years of experience in Agile Methodology & Scrum software development processes.
  • Hands-on experience in troubleshooting Mule ESB, including working with debuggers, flow analyzers, and configuration tools.
  • Excellent interpersonal, and analytical skills and strong ability to perform as part of a team.
  • Strong verbal and written communication skills.
  • Desired Skills and Experience (6 years of experience)
  • MuleSoft, API-led connectivity Architecture, REST, SOAP
  • Strong understanding of the platform, with the ability to build custom API’s and other content of varying complexity
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements
  • Excellent project management skills and a positive attitude
  • Must demonstrate exceptional verbal and written communication skills
  • Must demonstrate ability to communicate effectively at all levels of the organization

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • PTO
  • Sick and Safe Time
  • Paid Holidays Off

Salary: $60,000-$100,000/ year

Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.