Senior Data Scientist, Marketing

About the Role

As a Marketing Senior Data Scientist at Thumbtack, you’ll be expected to leverage your analytical expertise, marketing knowledge, and interpersonal skills to drive a variety of high-impact projects. You will embed directly with a growth marketing team to help optimize various marketing channels, drive personalization and discover new channels. Outside growth marketing work, you’ll contribute to our broader Data Science team and company data culture by sharing your learnings, partnering with others, and building new capabilities for how we can use data to guide decisions.

 Responsibilities

  • Provide a full suite of analytical support including analyzing user behaviors, identifying the target audience, campaign performance measurement, budget forecasting to marketing partners 
  • Identify opportunities and provide recommendations to optimize individual campaign as well as marketing channel mix 
  • Design and analyze experiments and other tests for causal inference
  • Partner with MarTech stakeholders, PM, engineers, etc. to help scope new features, e.g., optimize performance via TV audience expansion,  improve SEM auto-bidding 
  • Develop topic area expertise, e.g., campaign measurement, A/B testing, customer segmentation, targeting optimization
  • In collaboration with cross-functional partners, build new solutions and capabilities to scale growth marketing 
  • Contribute to our team and company data culture through accessible data table design and maintenance
  • What you’ll need
  • If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.
  • 5+ years of marketing data science/analytics experience
  • Familiarity with digital marketing and experience with campaign measurement and performance optimization
  • Experience with running channel incrementality tests and building Marketing Mix Model 
  • Passion for problem-solving, critical thinking, and data analytics
  • Sharp business judgment and the ability to see past the noise 
  • Strong communicator, attentive listener, and compelling explainer
  • Expert in SQL, proficient in Python or R, proficient in Data visualization such as Looker, LookerStudio or Tableau

Lead Product ManagerĀ 

The ideal teammate would be…

A visionary Lead Product Manager to join our dynamic team. This role is pivotal in overseeing the strategic management and operational oversight of our diverse platform, including homegrown tools and data integrations with external tools and our Electronic Medical Record (EMR).

As the head of our product management function, you will ensure the seamless experience and operational excellence for our internal and external stakeholders. You will be responsible for our technology roadmap, with a focus that ranges from revenue and clinical productivity to communicating Vesta’s value to all of our clients. This role offers the unique opportunity to influence the direction of our tech platform and make a significant impact on patient care outcomes.

The ideal teammate would be able to:

  • Operate vertically at all levels of the organization, from day-to-day roadmap management all the way up to collaboration with the executive leadership team
  • Spearhead the creation and execution of a robust product strategy that aligns with our mission to provide superior virtual healthcare services
  • Collaborate with IT, clinical teams, operations, and external partners to ensure that projects are delivered efficiently, communicated clearly, and align with organizational goals
  • Manage and enhance our product planning and discovery procedures, leveraging prior experience to improve our efficiency over time
  • Oversee the integration, maintenance, and security of data flows into and out of Vesta’s internal system, ensuring data quality and compliance with healthcare regulations
  • Work closely with the Vesta engineering team to both plan and implement projects big and small
  • Effectively communicate new features and improvements to Vesta’s ecosystem, ensuring seamless uptake by internal and external data consumers
  • Ensure that all products comply with relevant laws, regulations, and best practices in healthcare data privacy and security

Would you describe yourself as someone who has:

  • 5-7 years of experience in product management (required), within the healthcare industry (preferred)
  • A proven track record in managing internal products and developing related strategies
  • Strong leadership skills with the ability to manage cross-functional teams and projects
  • Excellent communication and stakeholder engagement abilities
  • Worked with JIRA (or a related project management tool) under an Agile methodology

Risk Management Associate (Overnight Shift)

The Risk Management associate is key in defining and upholding anti-fraud policy, ensuring the profitability of the company. The duties of the role include analysis and implementation of initiatives to detect and prevent fraudulent voice and SMS traffic, account takeovers and  subscription and payment fraud behaviors to minimize losses. 

Schedule: M/T/W/SA/SU 11:30PM-8:00AM EST

What you will do:

  • Identify and monitor sources of fraud across a range of products
  • Monitor new accounts for fraudulent behavior
  • Run reports and analytics linked to fraud
  • Liaise with internal teams to help set appropriate spend thresholds for customers
  • Conduct research to validate traffic or secure account compromises
  • Investigate cases of actual or suspected fraud and noncompliance

 What you will bring: 

  • 2-3 years prior experience in Fraud prevention/risk management 
  • Knowledgeable in anti-fraud techniques and associated practices (AML, KYC)
  • Familiar with fraud screening software and management tools
  • Experienced in high-volume transaction industries (finance, business services etc.)
  • Excellent communication skills in written and verbal forms
  • Experience working remotely 
  • Highly organized 
  • Highly technically literate
  • Excellent attention to detail, and able to juggle multiple tasks in a regularly changing environment
  • Comfortable in a fast-paced, global & multicultural environment
  • Experienced Excel user (data analytics, SQL / business intelligence tools nice to have)
  • Ability to work nights, weekends or overnight

Document Specialist Supervisor

Job Description:

A Document Services Specialist will be providing a valuable function helping our clients streamline their administration of business operations. This position is remote. 

Essential Job Responsibilities

  • Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
  • Prepare and edit complex documents, spreadsheets, charts
  • Provide coordination and administrative support for special projects
  • Efficient handling of time sensitive and confidential materials
  • Perform document diagnostic activities related to troubleshooting documents inconsistencies

Qualifications & Requirements

  • HS Diploma or GED
  • 1+ year working in document outsourcing or legal industry preferred
  • Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning
  • Ability to multi-task with strong attention to detail
  • Strong initiative required; ability to work independently with minimal direct supervision
  • Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
  • Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus
  • This is a weekend role. Work Days are Friday, Saturday, Sunday, Monday,
  • 4 -10 hour shifts that would be within the support hours of 9:00a:m to 8:00p:m EST.

Acquisition/Financial Consultant

his position requires a proactive, forward-leaning individual that will develop executive-level artifacts and make recommendations with little to no direction. Additionally, the candidate will be interfacing with all levels of the organization and coordinating between multiple program offices, so communication skills that are clear, crisp, and concise are critical to success. The environment is dynamic and client needs are often evolving; flexibility and forward-thinking views are important for success. This will be a fully remote position.

Responsibilities

  • Provide support to the VA Acquisition leadership team with analysis, progress tracking, status reporting, and strategic recommendations regarding various acquisition execution activities.
  • Track status of all API/DVP acquisitions (including internal and external contract actions), ensuring deadlines and timeframes are met, and preparing all required documentation for execution.
  • Process program CMA actions (Computer Matching Agreements) for external stakeholders like the FCC and SBA.
  • Assist with drafting acquisition packages – work with stakeholders to develop acquisition requirements, draft required documentation, and edit acquisition package based on feedback.
  • Develop and maintain program acquisition plans and documentation.
  • Create and manage a tracker of tasks/action items by key personnel to depict workload volume, capacity, and capabilities.
  • Required Skills and Experience:
  • Bachelor’s with 5+ years (or commensurate experience). 8+ years of relevant experience may be substituted for education.
  • Proven ability to create visual depictions of quantitative information (e.g., charts, graphs, etc.).
  • Proven experience with either managing a government contract or supporting government acquisition processes
  • Effective written and oral communication skills and understanding of how to interact with multiple GS levels within the federal government (e.g., GS 13s and above)
  • Experience presenting financial analysis and summaries to executives
  • Intermediate to Expert-level Excel Skills (vlookups, networkdays, sumif, pivot tables)