UX/UI Designer

by Irma Moore | Jun 17, 2024 | Uncategorized

Aten Design Group is seeking a seasoned UX/UI Designer with full-cycle web design experience to work with our remote team. This is a freelance contract position.

About Aten

Aten Design Group is a team of digital project managers, strategists, digital accessibility experts, designers, and open-source developers serving a broad range of clients in education, non-profit, government, and other mission-driven verticals. Since 2000 we’ve been building and supporting complex websites and web applications for organizations like Stanford University, City of Boulder, Human Rights Watch, Smithsonian, and many others. We are dedicated to creating accessible, user-centered digital platforms in open-source solutions like Drupal and WordPress. Our team is smart, passionate, collaborative, and fun. We are headquartered in Denver, Colorado with a distributed workforce across several time zones.

About You

You love the web, content, and understanding user needs. You think critically about communication and are passionate about telling stories. You are a strong verbal and visual communicator who excels at collaboration with both internal team members and external clients. You are highly organized and can balance multiple priorities while maintaining a productive drive.

About the Position

You will work with some of the most impactful cause-driven organizations to help them use technology and design to achieve their mission and create meaningful connections with their users. You’re passionate about all things design. You will work closely with clients, strategy, and architecture teams to create effective and meaningful user experiences. You will work closely with our project management, strategy, and engineering teams throughout the full lifecycle of the project. Your participation in client presentations will include articulating and selling your creative ideas based on your research and design. You will also provide design support for Aten’s marketing and business development efforts.

Well-qualified candidates will have experience in the following:

• 3 or more years of professional agency or freelance experience designing large, complex CMS-driven websites (Drupal, WordPress)
• Collaborating with a diverse and cross-functional team to see projects through to completion
• Communicating your work to developers and engineers
• Using research to create user-centered designs
• Estimating time to complete tasks and managing multiple deadlines
• Presenting work and creative ideas to peers and clients
• Experience creating designs that will be used in flexible design systems
• Using Figma and Adobe Creative Suite while being comfortable with using new software
• Experience using time tracking software (Harvest)
• Experience using project management software (Jira, Basecamp)

Nice to haves:

• Branding & visual identity experience
• Illustration skills
• Skills creating icons and iconographic systems
• Understanding and experience in creating data visualizations
• Ability to conduct quality assurance (QA) testing to ensure the implementation is in line with approved design systems

Your submission should include a stellar digital portfolio/website. Here is what we would be excited to see:

• Design work for large websites
• Design documentation systems & style guides
• Clear descriptions of previous roles and the part you played in each step of your highlighted projects
• Resumes without a portfolio will not be considered

Compensation and Benefits

We think we have one of the best workplaces on the planet. Here are a few reasons why:

• Exempt, annual salary $75k – $110k based on location, skills, knowledge, and experience
• Generous flexible PTO policy
• Flexible working hours
• 3% matching Retirement Plan
• Paid family leave
• Health, dental, and vision insurance for you and your dependent(s)
• Professional development opportunities
• Regular in-person company summits

Aten Design Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We believe the strongest teams are built when they are composed of people with diverse backgrounds and experiences. We consider all qualified candidates without regard to race, ethnicity, religion or belief, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status.

Pricing Manager, Business Development

by Irma Moore | Jun 17, 2024 | Uncategorized

WHO WE ARE: At Fors Marsh, we take on issues that matter. We are a team of researchers, advisors, and communicators working together to shape the systems that shape our lives. We look at human behavior from all angles to design targeted solutions that influence decision-making and move people to action. We are committed to the problem, not just the project, and we are intentional about taking on work and forming partnerships that balance purpose, people, planet, and profit. We are a certified B Corporation, a Just employer, and a 2019-2024 Top Workplace. We hold ourselves accountable to the values that have always defined us. And those values drive us to be the best possible versions of ourselves-for each other, our communities, our clients, and the world.

WHO WE ARE LOOKING FOR: The Pricing function on the Business Development team at Fors Marsh plays a key and critical role in how we continue to meet our mission to drive lasting social change. We need a thinker, an innovator, a dynamic Pricing talent who wants to join a growing and exceptional BD team and help reshape and execute the vision for our pricing function. If that is you, we want to hear from you.

Responsibilities:

• Develop detailed and complete competitive and fully compliant cost/price proposals and business volumes in response to requests for proposals (RFPs), requests for quotations (RFQs), and client requests. This includes development of cost/price models, reps and certs, and cost narrative.
• Work in partnership with BD, finance, business lines, and contracts/subcontracts management to ensure pricing strategies align with company goals and deliver value to the clients we seek to serve. Provide analytical support and leadership in cost analysis and cost estimation.
• Analyze RFP/RFQs to determine requirements and perform quality assurance reviews to ensure that cost/price proposal components are accurate and responsive to requirements.
• Lead pricing related briefings and summaries for approvals and maintain documentation.
• Support Government and internal cost/price audits.
• Develop and manage subcontractor RFQs, subcontractor pricing analysis, and negotiation.
• Participate in our ‘Price-to-Win (PTW)’ discussions and conduct the target price analyses for proposal activities assigned.
• Collaborate with Growth Analyst to analyze and report on data from wins and losses and industry trends to enhance the competitiveness on future bids.
• Support the development of new pricing standards, best practices, and toolkits.
• Support the upskilling, professional development and training goals of team member(s).

Qualifications:

• Bachelor’s Degree.
• 5 – 8 years of experience with pricing in the federal environment, including pricing strategies, structures, tools, knowledge of the FAR/DFAR and other applicable government regulations.
• Working knowledge of Cost Estimating Systems, profitability analysis, BOE development, and cost/price modeling in Excel.
• Experience developing, reviewing, and/or training on BOEs from a process and practice perspective.
• Familiarity with various contract types (FFP, T&M, CR, IDIQs and Schedules).
• Outstanding oral and written communication skills and excellent interpersonal skills.
• Must be able to balance multiple proposals and manage priorities in a schedule driven environment.
• Proficiency using Microsoft Office products, with advanced Excel skills.
• Possession of excellent analytical, organizational, and critical thinking skills.
• U.S. work eligibility required for this position due to our federal contract requirements.

We Offer:

Our benefits typically meet or exceed our competitors’ packages. Ways we are unique?

• Ability to make an impact on people’s lives, both internal and external to the organization.
• Top-tier health, dental, vision, and long and short-term disability coverage all covered at 100% for employee coverage.
• Remote work.
• Our company culture, which values balance and allows each employee to take leave as they require it to balance the responsibilities of both their work and home lives without worrying about depleting their available leave hours.

Support Engineer

by Irma Moore | Jun 17, 2024 | Uncategorized

Description

This role is for CST or EST based candidates only.

We’re looking for a Support Engineer to join the Vitally team and play a key role in building out our growing Support Engineering function. In this role, you’ll roll up to the Engineering organization and work cross-functionally with other engineers, the Customer Success team, and the rest of the organization to help resolve bugs and other technical customer issues, influence our product roadmap, and contribute to a fantastic customer experience. You will help to manage incidents, improve processes and documentation, and build internal tools. You have exceptional empathy for our customers, great communication and collaboration skills, curiosity and passion to tackle a diverse set of issues every day, and a drive to add value and deliver results.

Responsibilities

• Collaborate with Engineering, Customer Success, and the rest of the organization to resolve bugs and other technical customer issues.
• Triage and prioritize incoming questions and requests to the Engineering team. Surface customer feedback and trends to influence Vitally’s product roadmap.
• Implement Support Engineering best practices and help Vitally build out its Support Engineering function, including contributing to process improvements and documentation.
• Build internal tooling to help the Customer Success team be more self-sufficient and effective in solving customer issues.
• Assist with detection and management of production issues, including building and refining alerts and helping to run incident response

Requirements

• Exceptional debugging skills & experience investigating bug reports and other technical issues
• Exceptional SQL skills (Postgres) & experience writing scripts to execute CRUD operations against a database (experience with Knex.js / Objection.js is an added bonus, but not required)
• Experience working with REST APIs, e.g. using cURL, Postman, and the like
• The ability to effectively analyze, scope, and prioritize engineering issues and requests, based on a standardized estimation & prioritization framework
• Excellent written and verbal communication skills
• Excellent time management and task management skills, including the ability to manage multiple in-flight work streams at the same time, and to balance priorities as new issues arise

Nice to have

• B2B SaaS experience
• Early-stage startup experience
• Experience with our tooling and tech stack, including Jira, Slack, Retool, Zapier, Honeycomb, Sentry, Github, and AWS
• Experience interacting with customers and/or customer-facing teams such as Customer Support, Customer Success, and Sales
• Application development experience, with Typescript/Node/React preferred

About Vitally:

Vitally is a Customer Success platform built for strategic and proactive CS teams looking to easily prevent churn and retain (and identify) their best customers. Some of the best CS teams at companies like Mixpanel, Segment, and Productboard trust Vitally to unify their customer data. We make it possible with our powerful analytics dashboards, intuitive automations, and project management tools that all together make their customer data collaborative, measurable, and actionable for all key stakeholders– from CSMs to CEOs.

We’re a high-growth, VC-backed startup who, at the end of the day, are looking to onboard people who want to have a profound impact on both the business and their own career. How? Working together to build the future of Customer Success.

If you get excited about ownership, autonomy, impact, and quality output — then we’re excited about you. We’re not here to hold your hand, but we’re here to build a great product together.

Benefits & Culture:

• Salary: We offer a competitive salary for your experience as well as location.
  • The comp band for this role is $70,000-90,000 – depending on the skill and seniority of the candidate.
• Equity: We want every team member invested in the company’s success and are happy to be generous with equity.
• Benefits:
  • 100% of health/dental/vision insurance premiums covered by us.
  • 401k with a company match.
  • Commuter benefits.
  • Unlimited PTO with a minimum we require you to take off. Please relax and recharge!
  • Flexible work hours and work-from-home policy.
  • Yearly education stipend.
• Culture: We are committed to a productive and respectful work environment. Culturally, the team is extremely friendly, fun, hard-working, intelligent, and mature. That said, while we’re young and scrappy as a team, we don’t believe in building a startup cult. We like each other, we support each other, we’re a focused team that busts our asses at work, and we enjoy hanging out from time to time– but we enjoy having our own lives outside of Vitally.

Coder

by Irma Moore | Jun 17, 2024 | Uncategorized

oin the transformative team at City of Hope, where we’re changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The successful candidate:

Hospital Coder:  

The Hospital Coder is responsible for documentation assessment and review of the electronic medical record documentation and charges on accounts to assign the appropriate ICD-10 diagnosis and procedure codes, as well as CPT4 procedure codes and modifiers to individual health information for data retrieval, analysis and claims processing.  DRG and APC assignment analysis to accurately reflect all diagnoses and procedures documented.  Accurate abstracting of clinical data to meet regulatory and compliance requirements.  Verify key indicators in the finance software of the electronic health record. In absence of appropriate documentation, will seek out or query physicians for complete clarification.  Assist management with special projects as needed, which may include training and education. 

Minimum Job Qualifications: 
 

Education: Graduate of an approved Health Information Technology /Management program 

Certification(s): Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) and Certified Coding Specialist (CCS) IS A MUST

Experience:  

• 2-3 years hospital-based inpatient, observation, and outpatient coding experience  
• Experience coding both manually using coding books, as well as with an electronic encoder program 
• Experience with charge entry and knowledge of Charge Description Master (CDM) 
• ICD10 & CPT CODES IS A MUST

Knowledge, Skills, Abilities: 

• DRG and APC assignment analysis. Documentation analysis for accurate abstracting of clinical data to meet regulatory and compliance requirements 
• Strong working knowledge of the Revenue Cycle Function; charge master driven vs. manual code assignment, revenue codes, the impact the position holds in keeping accounts receivable days at or below an administratively defined level 
• Strong attention to detail, excellent analytical and communication skills. Knowledge of oncology, anatomy and physiology, medical terminology, surgical and pharmacological terminology. 
• Strong knowledge of current regulatory agency requirements for coding and charging for services, reimbursement methodologies, and discharge Hospital Data Report requirements for Hospitals 

Preferred Attributes: 

• Oncology coding experience 
• Experience with 3M coding and abstracting systems 

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here: Benefits Information

Junior Site Reliability Engineer

by Irma Moore | Jun 17, 2024 | Uncategorized

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing – Deliver Amazing – Live Amazing – Be Amazing

We are looking for an Operations Site Reliability Engineer to enhance, support, and troubleshoot our SaaS and VOIP platforms for our Business Technology program. We’re looking for someone with a wide breadth of knowledge, experience, and interest in a range of technology domains. This role will ensure the continued stability of our production applications while improving automation, alerting, and monitoring. We deal with many different technologies; a desire to learn and a hunger to work on challenging projects is a must.

Key Responsibilities:

• Triage, troubleshoot, and fix production problems in every layer of the stack, with a focus on Oracle and billing systems
• Design, develop, improve, and tune logging, monitoring, and alerting
• Create actionable alerts to fix system outages before they occur
• Write software to improve reliability and recoverability of production systems
• Identify manual work, document the fix in the form of a runbook, then automate it away
• Perform and automate system administration tasks
• Participate in 24/7 on-call rotation supporting production systems

Qualifications:

• Bachelor’s degree in Computer Science or related field, or equivalent work experience
• 0-2 years of Oracle systems experience
• 0-2 years of software development experience
• 0-2 years of Linux system administration experience
• 0-2 years of performance engineering experience
• Understanding and experience working with RESTful APIs
• Experience with triaging troubleshooting complex systems
• Experience working with source control
• Experience with containerization and container orchestration
• Experience with application performance monitoring
• Experience with web technology components including relational and SQL Databases, Apache, Tomcat, Java, packet monitoring
• Experience with microservice environments and distributed systems
• Familiarity with front-end technologies
• Ability to clearly communicate technical concepts
• Understanding of general SRE concepts and DevOps principles
• Familiar with the SIP concepts and troubleshooting

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $57,000 – $84,650 A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.