by Irma Moore | Jun 28, 2024 | Uncategorized
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people’s lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
At this time, Teleperformance can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
Responsibilities
Your Responsibilities
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
- Provide front line, first level, technical assistance for consumers
- Supporting Client specific high speed internet services delivering an exceptional customer experience
- Resolve technical problems, within a fast paced, customer facing environment
- Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.
- Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.
- Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
- Demonstrate advanced product knowledge and he ability to solve customer issues.
- Resolve customer issues on the first call as frequently as possible.
- Open and manage trouble ticket system for user issues, Data Network, OS issues.
- Be patient, courteous and friendly with customers at all times.
- Demonstrate a positive attitude.
- Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
- Adhere to all work schedule assignments.
- Abide by and support management directives and adhere to all Teleperformance policies.
Qualifications
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
What We’re Looking for
What We Prefer
- HS Diploma or equivalent
- Comfort with desktop computer system
- Proven oral & written communication skills
- Familiarity with personal computers, operating systems, software, and computer terminology
- Demonstrated problem solving skills
- Ability to work independently and multi-task
Work from Home Requirements:
- Internet Connection Requirements:
- Minimum subscribed download rate equal or exceeds 12.0 Mbps
- Minimum subscribed upload rate equal or exceeds 3.0 Mbps
- ISP must have no packet loss and ping under 50ms
- Proof of internet speed required
- Clean and quiet workspace
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Job Locations US-Remote (Cloud Campus) | US-AZ | US-AR | US-CT | US-DE | US-FL | US-GA | US-ID | US-IL | US-IN | US-IA | …
by Irma Moore | Jun 28, 2024 | Uncategorized
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people’s lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
At this time, Teleperformance can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
Responsibilities
Your Responsibilities
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
- Provide front line, first level, technical assistance for consumers
- Supporting Client specific high speed internet services delivering an exceptional customer experience
- Resolve technical problems, within a fast paced, customer facing environment
- Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.
- Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.
- Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
- Demonstrate advanced product knowledge and he ability to solve customer issues.
- Resolve customer issues on the first call as frequently as possible.
- Open and manage trouble ticket system for user issues, Data Network, OS issues.
- Be patient, courteous and friendly with customers at all times.
- Demonstrate a positive attitude.
- Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
- Adhere to all work schedule assignments.
- Abide by and support management directives and adhere to all Teleperformance policies.
Qualifications
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
What We’re Looking for
What We Prefer
- HS Diploma or equivalent
- Comfort with desktop computer system
- Proven oral & written communication skills
- Familiarity with personal computers, operating systems, software, and computer terminology
- Demonstrated problem solving skills
- Ability to work independently and multi-task
Work from Home Requirements:
- Internet Connection Requirements:
- Minimum subscribed download rate equal or exceeds 12.0 Mbps
- Minimum subscribed upload rate equal or exceeds 3.0 Mbps
- ISP must have no packet loss and ping under 50ms
- Proof of internet speed required
- Clean and quiet workspace
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Job Locations US-Remote (Cloud Campus) | US-AZ | US-AR | US-CT | US-DE | US-FL | US-GA | US-ID | US-IL | US-IN | US-IA | …
by Irma Moore | Jun 27, 2024 | Uncategorized
It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
Summary
As a Senior Assistant Processor (Provider Enrollment Analyst) you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
Your role in our mission
- Contribute to Innovation: Help develop and implement cutting-edge healthcare solutions designed to improve health outcomes.
- Champion Accuracy: Assist with provider enrollment for Medicaid programs, ensuring all information is accurate and complete. ️
- Drive Efficiency: Utilize various online systems to efficiently verify information and complete tasks within established timelines.
- Foster Collaboration: Work effectively with internal teams to achieve departmental goals and support a collaborative environment.
- Maintain Transparency: Ensure clear and consistent communication throughout the enrollment process. ️
What we’re looking for
- Healthcare Knowledge (a plus): A basic understanding of the healthcare environment and its complexities is beneficial.
- Communication Master: Demonstrate exceptional written and verbal communication skills with a focus on providing outstanding customer service. ️
- Team Player: Thrive in a collaborative environment and demonstrate the ability to work effectively with diverse personalities.
- Organizational Powerhouse: Possess excellent time management and organizational skills, with a keen eye for detail.
- Tech-Savvy: Proficiency in using various online systems and software programs to complete tasks efficiently.
What you should expect in this role
- You must meet a minimum internet speed requirement, a minimum speed of 24MBS download and 8 MBS upload
- This position offers flexibility with a remote work arrangement.
#LI-JT1
#LI-REMOTE
#LI-CM1
The pay range for this position is $30,500.00 – $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.Apply Now
by Irma Moore | Jun 27, 2024 | Uncategorized
Opportunity
DeVry seeks a meticulous and dedicated Payroll Analyst to join our Total Rewards team. The ideal candidate will be responsible for executing all aspects of payroll processing, ensuring accurate preparation, documentation, and timely submission of payroll in accordance with DeVry’s policies and government regulations. This role involves collaboration with external vendors and internal partners to maintain the integrity and confidentiality of payroll data.
Responsibilities
Payroll Processing (50%):
- Accurately and timely submission of multi-state payrolls under the direction of the Manager, Payroll & HRIS
- Validate HRIS data, including pre-starts/new hires/terminations, salary/wage increases, benefit deductions, leave of absence (STD/LTD), and tax jurisdiction setups.
- Ensure all timesheets are created and approved by the cut-off time; correct any time errors or discrepancies
- Process special payments as needed
- Review and process garnishment, support orders, and levies
- Analyze pre-transmission and post-transmission audit reports to ensure payroll accuracy
Data Management (10%)
- Prepare and maintain standard and ad hoc reports and queries for conducting audits to ensure data integrity
- Work with internal partners to provide payroll data for internal and external audits
- Assist in testing new functionality and system enhancements
- Other duties as assigned
Tax Compliance (15%)
- Assist with researching payroll tax-related issues and work with our payroll tax service vendor and tax authorities to resolve them.
- Support quarterly/year-end processes including W-2 distribution
HR Operations and Service Delivery (25%):
- Handle HR service delivery cases related to payroll to ensure Service Level Agreements (SLAs) are met
- Handle the timesheet unlock process – coordinate with colleagues and managers
- Maintain a high level of customer service by timely answering payroll-related inquiries
Qualifications
- Associate degree required, preferably in Accounting, Finance, or Business Administration, with 2-4 years of work experience in payroll.
- Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) is strongly preferred.
- In-depth knowledge of payroll state laws and regulations
- Prior experience working with Dayforce HRIS/payroll system is highly preferred.
- Advanced computer skills including Microsoft Excel, V-look ups, Pilot Tables, and Word required.
- Attention to detail with strong analytical, customer service, interpersonal, and problem-solving skills
- Must have a strong commitment to continue preserving the integrity and security of colleagues’ data.
Compensation range $25-30 per hour
by Irma Moore | Jun 27, 2024 | Uncategorized
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for ensuring compliance with state and local sales and use tax laws and regulations and other indirect taxes. Implement controls to reduce company tax exposure. Resolve issues that arise as a result of operations and various taxing jurisdictions. Prepare, calculate, project, and perform other related assignments.
Major Tasks, Responsibilities, and Key Accountabilities
- Handles one or more of the following sub functions: preparing and reviewing multi-state sales and use tax returns; reviewing business licenses and unclaimed property returns; coordinating and managing sales/use tax and business licenses audits, including sample selection and projections; reviewing, testing and updating point of sales systems (production and development environments) to ensure accuracy of tax calculations including rates and taxability determination; and/or reviewing reconciliations and journal entries.
- Ensures compliance with state and local sales and use tax laws and regulations and other indirect taxes.
- Assists Sales Tax Manager and provides leadership, training and direction to other staff members.
- Implements controls to reduce company tax exposure.
- Reviews, researches and responds to government notices.
- Identifies and communicates solutions to complex, time-critical or recurring business issues.
- Manages exemption certificate issuance and management.
- Researches complex tax issues, laws and pending legislation to determine its application to operations, including regulations, statutes and case law. Assists with special projects as needed.
Nature and Scope
- Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
- Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
- May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees’ professional development but does not have hiring or firing authority.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications
- Strong Excel skills – ability to analyze large data sets
- Vertex experience helpful
- Oracle ERP experience helpful
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
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