by Irma Moore | Apr 22, 2025 | Uncategorized
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
To complement our rapid growth, we are actively looking for a Payroll Analyst to join our world class Finance and Accounting organization. In this challenging role, you will be responsible for managing day to day and strategic payroll activities for US, Canadian and International employees utilizing UKG and Papaya Global. You will generate monthly/quarterly/yearly reports, in addition to other miscellaneous reports pertaining to stock, payroll, and benefits. This is a key position which reports to the Senior Global Payroll Manager.
Key Responsibilities:
- Maintain payroll information by collecting, calculating and entering data
- Own the preparation and processing of US and Canadian payroll using UKG, including validation of all inputs, generation of W-2s and T4s, and RL1s.
- Assist with international payroll inputs and auditing utilizing Papaya Global
- Maintain non-exempt payroll time management system in UKG
- Responsible for executing any incoming garnishment activities
- Assist in the reconciliation process of earnings and tax data per pay period for quarter end analysis
- Maintain payroll metrics
- Assist in updating contribution reports for 401k and ESPP for reconciliation
- Prepare reports by compiling summaries of earnings, taxes, deductions, and taxable or non-taxable wages
- Respond to SSA or other federal, state, and local agency inquires
- Generate and balance payroll journal entries and load to GL
- Maintain employee PTO reporting system internationally for salary employees, reconcile and include such data in each payroll
- Maintain compliance with all federal, state and local payroll tax laws
- Maintain compliance with accounting policies, procedures and SOX controls for payroll
- Respond to employee inquiries and requests regarding payroll matters
- Other accounting/finance responsibilities as needed
Key Requirements:
- UKG (Ultimate Software) and Papaya Global experience is highly preferred
- Experience with processing all types of stock transactions, and an understanding of the tax implications of each type (i.e. NQSO, ISO, RSU, ESPP)
- Associate or Bachelor’s Degree in Accounting, Finance or related field preferred; CPP designation a plus
- 3+ years’ payroll administration experience in a public company is preferred but not mandatory
- Deep understanding of applicable Federal, State, and local payroll and related tax laws, regulations, and statutes
- Strong knowledge of internal controls, SOX documentation and control testing experience a plus
- Intermediate Microsoft Office skills required in Excel, Word and Outlook
- Strong organizational and time management skills
- Ability to work independently in a fast-paced dynamic environment
- Excellent organization skills; ability to handle multiple priorities within deadlines
- Excellent verbal & written communication and listening skills
- Exceptional attention to detail
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below.
$52,900 – $123,400 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
by Irma Moore | Apr 22, 2025 | Uncategorized
Job Description:
This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Essential Job Functions:
- Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
- Date stamps all requests and highlights pertinent data to facilitate processing.
- Validates requests and authorizations for release of medical information according to established procedures.
- Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
- Maintain equipment in excellent operating condition (inside and out).
- Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
- May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
- Maintains a neat, clean, and professional personal appearance and observes the dress code established.
- Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
- Maintains working knowledge of the existing state laws and fee structure
- Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
- Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
- Maintains confidentiality, security and standards of ethics with all information.
- Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
Qualifications:
- High School Diploma (GED) required
- A minimum of 2 years prior experience in a medical records department or like setting preferred
- Must have strong computer software experience – general working knowledge of Microsoft Word and Excel required
- Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.
- Excellent organizational skills a must
- Must be able to type 50 wpm
- Must be able to use fax, copier, scanning machine
- Must be willing to learn new equipment and processes quickly.
- Must be self-motivated, a team player
- Must have proven customer satisfaction skills
- Must be able to multi-task
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
by Irma Moore | Apr 22, 2025 | Uncategorized
Remote
About ABC Legal Services:
ABC Legal Services is proud to be the nation’s leading service of process and court filing company. Docketly is a subsidiary of ABC Legal Services, providing appearance counsel, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up and be able to pick up multiple job duties quickly, and efficiently. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
Job Overview:
The Data Entry Specialist will ensure that all attorney documents are verified prior to the hearing date and hearing reports are reviewed as needed and published. Will handle all attorney performance issues that arise such as Failure to Appears (FTA’s), complaints, or sanctions to ensure that our attorney pool is best in class. This position is remote but located in the US.
Key Responsibilities:
- Handles difficult or complicated attorney tickets, issues or complaints with appropriate documentation and resolution. Follows up with client should the issue affect them
- Investigates inquiries regarding hearing report results, attorney performance and attorney history
- Manages various performance widgets to ensure timely resolution of compliance tasks
- Validates and documents current state licensure and ‘Good Standing’ status of attorneys prior to case assigned. Such documents include Background Checks, valid insurance policy, attorney resume, pending attorney applications, bar directory validations, etc.
- Process and manage FTA’s and Filtered attorneys; use trends and information gained to identify training needs and remediation
- Review and verify that attorneys with disciplinary history or administrative sanctions are up to compliance standards
- Monitor Learning Management System for attorneys
- Assists with attorney services (calls, chats, tickets, emails, etc. from attorneys)
- Follows good customer service standards in all aspects of the job
- Identifies and suggests ideas for improving system and processes
- Attends weekly team meetings. Prepares and participates as appropriate
- Performs other duties as assigned
Qualifications:
- Ability to plan, multi-task and manage time effectively
- Must have excellent verbal and written communication skills
- Solid computer skills
We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!
- Comprehensive Medical, Dental, and Vision coverage
- Retirement plan with 5% matching
- 10 paid holidays per year
- Referral program
Starting Pay: $15.00 to 17.00 per hour
Schedule: Full-time, Monday through Friday, 8:00am to 4:30pm MST
by Irma Moore | Apr 21, 2025 | Uncategorized
City/StateNorfolk, VA
Work ShiftFirst (Days)
Overview:
Overview
Responsible for reviewing medical documentation to assign modifiers to insurance claims with issues identified by the National Correct Coding Initiative (NCCI), Medicare Outpatient Code Editor (OCE),or other third party payer specific claims processing guidelines. Works with Coding, Billing and Reimbursement staff to resolve edits. Is additionally responsible for trending errors, supporting identification of root causes, and effective communication with coding and training staff to improve coding accuracy and clean claims processing. Researches regulations to ensure accuracy of CPT codes and documentation.
Education
- High School Diploma or equivalent
- Associate Level Degree (Preferred)
Certification/Licensure
- Coding CPC or CCS Certification (Required)
Experience
- Associates degree in Health Information Technology or Medical Billing preferred.
- 2 years direct application of coding, medical billing or reimbursement in health care setting, hospital or physician office required.
- CPC or CCS coding certification required at time of hire.
- Thorough knowledge of lab, radiology and other ancillary, CPT, HCPCS related modifier and revenue codes, as well as knowledge of Medicare NOD and LCD guidelines.
- Demonstrates working knowledge of medical record documentation requirements and ability to interpret documentation.
We provide market-compensation packages, inclusive of base pay, incentives, and benefits. The base pay for Full Time employment, this position, is min $ 22.36 – max $ 37.26 per hour. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
by Irma Moore | Apr 21, 2025 | Uncategorized
About Ladder
We saw a problem within the life insurance industry: getting covered took too long, involved too much paperwork, and required too many in-person meetings with sales agents. Having lost his father at a young age, our CEO, Jamie, was determined to make it easier for people to get the coverage they needed to provide for their families. So, we got to work. We developed a method of real-time underwriting leveraging AI and, in doing so, reduced the months-long process of applying for life insurance to minutes. Our digital experience is quick (instant decisions!), loved by users (check out our Trustpilot or Google reviews) and prolific ($74 billion+ in coverage provided).
About the role
The Ladder engineering team is looking for a GCP cloud operations engineer to come and join us to reimagine what life insurance can be. As an engineer on our platform team, you will be working directly on our underlying infrastructure and services. You will leverage both your software and infrastructure knowledge to build critical services on which customers depend. You will collaborate with cross-functional teams to understand data requirements, deliver efficient and reliable solutions, and continuously improve our infrastructure. The ideal candidate brings demonstrated experience in GCP cloud operations, leadership maturity and a deep understanding of infrastructure. This is a remote role based in one of the 22 States Ladder is currently hiring in – AZ, CA, CO, CT, FL, GA, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OR, PA, TX, VA, WA, WI.
If you’re interested in doing mission-driven work with smart, caring people, we’d love to hear from you.
How you’ll make a difference
- Design, deploy and maintain cloud infrastructure on GCP, ensuring optimal performance, security and scalability.
- Allocate and manage compute, storage and networking resources to meet the needs of Ladder’s applications.
- Develop and implement terraform scripts and tools to streamline and simplify repetitive tasks, improving efficiency.
- Set up and maintain monitoring tools to track the performance and availability of our GCP services, proactively identifying and resolving issues.
- Collaborate with the development and IT teams to troubleshoot and resolve incidents and minimize downtime and maintain service quality.
- Monitor and analyze cloud resource usage to identify opportunities for cost savings, recommending and implementing cost optimizations.
- Develop and maintain backup and disaster recovery plans to ensure data and application availability during unforeseen events.
- Work closely with development, IT and business teams to ensure alignment with project goals and provide guidance on cloud best practices.
- Stay up-to-date with emerging cloud technologies, platforms and trends, continuously improving our GCP operations and adapting to changing requirements.
- Implement security best practices.
Who you are
- Bachelor’s degree in CS/CE/EEE or equivalent practical experience.
- 5+ years of practical experience with cloud operations (GCP) is a must.
- Expertise deploying, monitoring, scaling services on GCP and a deep understanding of their infrastructure as a service offering (e.g. GKE, BigQuery, VertexAI).
- Understanding of standard Observability tools such as Grafana, DataDog, Sentry
- Strong problem-solving and analytical skills, with a proven ability to maintain and improve infrastructure on GCP .
Technologies
- Infrastructure: GCP, Kafka, Docker, Kubernetes, Terraform, Datadog, Sentry
- Data: BigQuery, Tableau, Sigma, Apache Beam
What we Offer
Whether you work in our beautiful office in Palo Alto or remotely, Ladder is highly collaborative and fun. To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including:
- Excellent medical, dental, and vision coverage | We offer competitive healthcare and dental plans for you and your family.
- Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure.
- Stock options | We offer competitive stock option packages to participate in the success of building Ladder.
- A rewarding 401k match program | We’ll match up to 4% of your contributions as you save for your retirement goals.
- Commuter benefits | When you work from the office, you will receive pre-tax benefits for your commute and free parking.
- A stocked, beautiful new office | Located in downtown Palo Alto, our office was specifically designed to accommodate all working styles. We’ve invested in technology to support our hybrid team, plus we provide office snacks and catered lunches so that team members can work well and have fun together.
- Paid parental leave |We think it’s crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.
- Work-from-home flexibility and support | We recognize that everyone’s homelife is different and support remote and hybrid work. Upon joining, we provide a one-time $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet.
- Fun company-wide events | Whether we work locally or remotely, we genuinely enjoy spending time together. That’s why we plan fun virtual and in-person events to let loose and laugh.
The base pay range targeted for this position is $161,500 – $210,000 per year. Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. This role is eligible for equity and benefits as shared above.
Ladder is building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, product, and community. Let us know why you’re interested in this position and what unique contributions you can make to the Ladder team. We look forward to hearing from you.
#LI-LH1
Recent Comments