by Irma Moore | Nov 11, 2024 | Uncategorized
GovCIO is currently hiring fora highly motivated UI/UX HCD Developer with experience in Human Centered Design/Design Thinking as applied to Business Analyticsto provide HCD design, development and assessment, and guidance as applied to web-based interface and business dashboards. Experience with UI UX technologies is critical for this role, particularly as applied to Analytics Dashboards and Forms-based Interfaces. Using current and innovative methodologies that include industry best practices, the successful candidate, through working sessions with the client, will provide guidance and mockups of various visual perspectives the team or our customers may build, guiding the design and setting practical expectations of delivery artifacts.
This position is fully remote within the United States.
Responsibilities
Designs web page layout, graphics, color schemes and infrastructure to maintain a cohesive brand based on the organization’s communications strategies and goals. Conceptualizes, designs, and implements a web-based user interface based on current technologies and requirements for computer information systems while staying abreast of emerging technologies that will improve the webpage’s experience and functionality. May require knowledge of the software development life cycle.
- Collaborates with clients and other stakeholders to determine the purpose, functions, requirements and long-term strategy of the application or analytics dashboard/report, translating business needs to technical specifications.
- Needs knowledge of web-based user interface development including principles of content organization, site layout, and navigation structure.
- Collaborates with software developers, testers, and other members of the system development team on incorporating the interface elements into the information system being built.
- Provide overall visual experience guidance and standards.
- Be a responsible advocate of the application HCD and Design Thinking for our contract deliverables.
- Provide Presentation and Educations on the use and benefits of HCD/Design Thinking.
- Provide working Sessions for Human Centered Design and Design Thinking.
- Design Data Visualization solutions (e.g. reporting tools).
- Create Mockups and Use Cases.
- Conduct unit testing and troubleshooting.
- Evaluate and improve existing Data Visualization Systems.
- Design visualizations and reports for requested projects which comply with Section 508 (accessibility) regulations.
- Create and update technical documentation.
Qualifications
Required Skills and Experience:
- Clearance Required: ability to achieve Sustainability/Public Trust clearance
- Bachelor’s with 0 – 2 years (or commensurate experience) in Computer Science, Information Systems, Engineering, Mathematics, Science, Technology, and related fields. On a case-by-case basis, work experience may be considered in lieu of a STEM degree for highly qualified candidates.
- Must reside and work within the U.S.
- GovCIO does not provide H1B Visa sponsorship.
- Proven experience in Data Visualization, Software, or Business Intelligence Design.
- Proven abilities to take initiative and be innovative.
- Analytical mind with a problem-solving aptitude.
- 1 year experience in a programing language (Preferred: Python, JavaScript, DAX, SQL, or R).
- Understanding of HTML Box Model (Margin, Border, Padding, Content).
- Experience in developing CSS and understanding of different CSS Layout Control (i.e., flow, flex, grid).
- Must be strong in the following areas as this is a client facing role:
- Verbal communication and collaboration.
- Consultation, Stakeholder Interviews and Challenge Mindset.
- Interpersonal skills such as active listening, constructive feedback, teamwork, building relationships and trust with both teammates and the customer.
- Troubleshooting, especially root cause analysis and defect isolation.
- Agile Methodology.
Preferred Skills and Experience:
- Experience with conceptual, logical, and physical UI form and dashboard mockups.
- Thought leadership and to-be visualizations.
- Use case analysis and HCD continuous improvement.
- Experience with CSS and mockup tools like Axure or equivalent.
- 1 year experience in a front-end framework (Preferred: React or Vue).
- In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework.
- Familiarity with BI technologies (e.g. Microsoft Power BI, Oracle BI).
- Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)
- Background in data warehouse design (e.g. dimensional modeling) and data mining.
- Familiarity with Microsoft low code solutions (PowerApps, SharePoint).
- Strong written communication and documentation experience.
- VA, VHA or other federal contracting experience.
Company Overview
GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range
USD $60,000.00 – USD $65,000.00 /Yr.
by Irma Moore | Nov 11, 2024 | Uncategorized
Position Overview:
As an Ads Quality Analyst you will collaborate with engineers and analysts on efforts to evaluate and improve advertising and targeting quality in a fast-paced and constantly evolving team environment. The tasks of an Ads Quality Admin are clearly defined and of limited scope, primarily consisting of administrative work, metrics monitoring, triaging/escalating problem reports, and implementing external-facing surveys in HTML/CSS.
Responsibilities:
- Administrative work: managing user accounts in an internal tool, troubleshooting
- Monitoring metrics
- Triaging and escalating problem reports
- Implementing external-facing surveys in HTML, CSS, and related languages
- Querying internal databases to answer well-defined questions
- Assisting with financial audits
- Data labeling and data collection
- Ownership, management, and error free task completion for various assigned workflows in a timely manner with minimal supervision.
- Assist in conducting internal workflow reviews and monthly/quarterly audits within the program.
- Perform quantitative analysis and qualitative analysis for assigned workflows.
- Provide ongoing support and training to project team members to ensure the tasks meet the established quality and client requirements.
- Analyze current processes and recommend/implement process improvement ideas to improve quality and efficiency for assigned workflows.
- Proactive communication of any issues to management and the client
- Maintain comprehensive and updated documentation.
- Generate, receive and maintain confidential and sensitive project reports.
- Attend and participate in weekly team meetings and any occasional ad hoc meetings/training, as necessary
- Complete one-off project workflows and duties as assigned by PM
- Adopt quickly to changing priorities and flexible work schedules.
- Proactively manage all project requests with minimal supervision.
Minimum Qualifications:
- Bachelor’s degree or equivalent practical experience
- Working knowledge of HTML and CSS
- Excellent written and verbal communication skills
- Excellent organizational skills
- Problem solving and analytical skills
- Fluency in one or more of these languages: Arabic, Dutch, French, German, Italian, Swedish, Portuguese, Russian, Spanish, Turkish, Japanese, Korean, Simplified Chinese, Traditional Chinese, Polish, Thai, Vietnamese, Indonesian, Hindi, Romanian, Greek, Czech, Slovak, Danish, Croatian, Serbian, Norwegian, Bulgarian, Lithuanian, Ukrainian, Filipino, Malay, Urdu, Finnish, Catalan, Hebrew, Hungarian, Latvian,Estonian, Bengali, Slovenian
Preferred Qualifications:
- Experience with administrative work
- Experience with Google applications
- Working knowledge of SQL
TELUS Values
TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
- We passionately put our customers and communities first
- We embrace change and innovate courageously
- We grow together through spirited teamwork
At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.
TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at [email protected].
Additional Job Description
As an Ads Quality Analyst you will collaborate with engineers and analysts on efforts to evaluate and improve advertising and targeting quality in a fast-paced and constantly evolving team environment. The tasks of an Ads Quality Admin are clearly defined and of limited scope, primarily consisting of administrative work, metrics monitoring, triaging/escalating problem reports, and implementing external-facing surveys in HTML/CSS.
EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
by Irma Moore | Nov 11, 2024 | Uncategorized
Steady freelance work that pays on time! Daily Meal is looking for enthusiastic, hard-working freelance writers to join our team. Ideal candidates have at least three years of experience writing content for print or the web with a focus on food, cooking, and dining content similar to Daily Meal. We are looking for creative individuals who are self-sufficient and versatile. The position is work-from-home with flexible, stable hours. Location does not matter; U.S. and international candidates are encouraged to apply.
About Daily Meal
Whether you’re dining in or dining out, Daily Meal is your ultimate go-to source for recipes, entertaining ideas, and all the hottest food news. We’re serving up easy weeknight dinner recipes, party menus, and kitchen tips from experts you trust, along with all the details you need to stock your pantry with products you’ll love. And when you need a night away from the kitchen, we’ve got the scoop on the restaurant scene. Daily Meal has everything you need to make the most of every meal.
Feature Writer Responsibilities:
- Claim feature article topics from a selection of assignments
- Research, pitch, and write 2600- to 3000-word articles in a custom CMS with a one-week to one-day turnaround, depending on the topic and timeliness of the article
- Follow the guidelines of our style guide, editorial strategy, and publishing standards to uphold quality of content
What We Offer:
- Compensation: 8 cents per word
- Reliable payment: we pay on time, twice a month
- No invoicing: our system is automated – you do not need to invoice us and we always email you a detailed statement each pay period
- Flexible scheduling: you choose the days and hours you work
- Fully remote: you can work from anywhere in the world
- Excellent exposure: Static Media’s sites receive more than 170 million monthly visitors and our content is syndicated via SmartNews, Apple News+, MSN, and Yahoo
Experience Required:
- Minimum three years editorial experience writing and/or editing
- Experience with building content in a CMS
- Familiarity with the Associated Press Stylebook
How To Apply:
To apply for this job, please submit the following materials:
- Your resume
- A cover letter
- Three professional writing samples relevant to the content we share on Daily Meal
Applications missing any of these elements will not be considered.
All content on Static Media’s sites is written entirely by humans. While we understand AI-written content is becoming prevalent, any articles submitted using AI during the hiring process will not be considered.
We believe representation matters at Static Media and strongly encourage people of color, members of the LGBTQ+ community, veterans, those with disabilities, and individuals from other underrepresented groups to apply.
by Irma Moore | Nov 11, 2024 | Uncategorized
Palta is a multi-product tech platform developing several mobile apps focused on health and well-being with a combined audience of more than 60 million monthly active users. Our portfolio includes such successful companies as Flo (global leader in female health), Simple (a nutrition and wellness app with over 15m downloads), Zing (personal fitness trainer), and more.
The rapid portfolio growth was fueled by the recently raised $100 million Series B round led by VNV Global, and the group’s revenue is currently sustainably growing 50% YoY.
SIMPLE, a leading mobile app with over 15 million downloads and 300K+ 5-star reviews, is seeking a creative and passionate TikTok Content Creator to launch and grow our brand’s presence!
We’re looking for someone who lives and breathes Nutrition, Fitness, Health & Wellness, and Fasting—and knows how to bring these topics to life with engaging, buzz-worthy video content.
In this role, you’ll have the freedom to create content autonomously, developing fresh, exciting ideas to engage our audience and inspire healthier lifestyles. If you’re an experienced, ambitious content creator, nutrition coach or an individual with lots of desire to become one, we want you on board.
Key Responsibilities:
- Create and launch a new TikTok page for SIMPLE
- Develop engaging, informative, and entertaining video content aligned with our brand’s mission
- Work independently to film, edit, and publish videos
- Monitor trends and adapt content to maximize engagement
- Collaborate with the SIMPLE team to ensure messaging is aligned with our values of balanced nutrition and well-being
- Get to the first 1 million of views within 3 months from launch
Key Metrics:
- Impressions growth
- Followers growth
- Share rate
Qualifications:
- Passionate about Health, Wellness, Nutrition, and Fitness – You are deeply committed to helping others lead healthier lives and stay informed about the latest trends in these areas.
- Independent and Collaborative – Capable of working autonomously while also excelling in team environments, especially in fast-paced, dynamic settings.
- Social Media Savvy – Familiar with the latest social media trends and best practices across platforms, with the ability to leverage them effectively.
- Engaging Storyteller – Skilled at crafting educational and relatable content that captures attention and provides meaningful value to the audience.
- Creative Thinker – A natural innovator with a strong passion for social media and marketing, always thinking outside the box to bring fresh ideas to the table.
- Detail-Oriented – Excellent organizational and time management skills, ensuring no task is overlooked and deadlines are consistently met.
- Exceptional Communication and Collaboration – Able to clearly articulate ideas and collaborate effectively with teams across various functions.
- Customer Empathy – You have a deep understanding of customer pain points and use that insight to create content that resonates and offers practical solutions.
- Structured and Analytical Approach – You bring a thoughtful and methodical mindset to your work, testing ideas and analyzing results to understand what works best.
- Goal-Oriented and Resourceful – Able to adapt and be resourceful to achieve targets and metrics, even in challenging circumstances.
What You’ll Gain:
In this role, you will be a key player in elevating our brand to new heights, so we’re looking for someone who is driven to exceed expectations and deliver outstanding results. In return, you’ll join an exceptional company and team at an exciting early stage, where every contribution you make will have a significant and lasting impact.
Why SIMPLE? SIMPLE is on a mission to improve the lives of millions and is at the forefront of digital health. Simple is an app that promises an easy to follow, personalized weight loss program, delivered through an AI coach that adapts to users’ needs and motivates them. As a result, Simple’s users can stay consistent and sustainably lose weight – something that other weight loss solutions fail to help users do. Our ultimate goal is to help people feel like more confident, energized versions of themselves.
Join us and help make wellness accessible, engaging, and fun for millions!
Please read our privacy notice in respect of your application
Please note that your personal data will be stored for one year, as reasonably necessary to resolve any disputes within the hiring process, if any occur.
by Irma Moore | Nov 11, 2024 | Uncategorized
Job Description
Overview
Contact Center/AI Engineer – Remote – Information Technology
Position Highlights:
- Full-Time, 40 hours
- Hours: Monday-Friday; 8 a.m. to 5:00 p.m.
- Location: Remote
Benefits:
- Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
- Employer provided life and disability insurance.
- $5,250 Tuition Reimbursement per year.
- Immediate 401(k) match.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
- 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
The Contact Center/AI Engineer will focus on managing and optimizing our cloud contact center solution, while also taking on service desk tickets and participating in on-call duties. The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and the ability to work collaboratively within a fast-paced environment.
Responsibilities
What you will do:
Under direct supervision of Information Technology leadership, the Call Center/AI Engineer will be responsible for:
- Contact Center Administration:
- Develop, troubleshoot, and optimize, the Five9 Cloud Omni-channel platform, including call flow scripts, voice recordings, voice bots, chatbots, SMS, email flow scripts, IVA self-service engines and end user configuration.
- Monitor and maintain the Five9 contact center and other voice platforms to ensure optimal performance and reliability.
- Implement and support telephony integrations with 3rd party adjunct API’s
- Respond to and resolve service desk tickets related to Five9 and other voice-related technologies in a timely manner.
- Provide tier two-level support to users, troubleshooting issues and escalating complex problems as needed.
- Escalate service impacting issues with 3rd party vendors while coordinating and communicating with the Duly Health Incident Management team
- Provide training and support to end-users, and managers to enhance their understanding and effective use of the Five9 platform including WFM.
- On-Call Duties:
- Participate in an on-call rotation to provide after-hours support for critical voice services and systems.
- Proactively monitor system performance and address any issues that arise during off-hours.
- Documentation and Reporting:
- Maintain accurate documentation of system configurations, processes, and procedures.
- Create and refine existing knowledgebase articles to empower end users and reduce service requests.
Qualifications
Experience:
- Five or more years’ experience with Five 9 platform and adjuncts.
- Strong understanding of VoIP technologies, telephony systems, and call center operations and design.
- Experience with service desk tools and ticketing systems.
- Excellent troubleshooting skills and the ability to diagnose and resolve technical issues quickly.
- Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
- Ability to work independently and collaboratively in a team environment.
- Working knowledge of Nice InContact and Cisco CUCM is a plus
- Experience with LLM’s, NLM, IVA scripting, and APIs.
- Experience with scripting or programming for automation tasks.
Apply
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