Security Operations Center Advisor, Cyber Defense

Minimum qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, a related technical field, or equivalent practical experience.
  • 2 years of experience working as a SOC analyst in malware research, threat hunting, or similar role working with Endpoint Detection and Response (EDR) and Security Information and Event Management (SIEM) technologies.
  • Experience using multiple operating systems, directory service software, and document, spreadsheet, and presentation software.
  • Experience leading incident response activities.

Preferred qualifications:

  • Understanding of security controls for common platforms and devices, including Linux and network equipment.
  • Understanding of operating systems, including Linux.
  • Knowledge of scripting languages (e.g., PowerShell and Python).
  • Ability to simplify and communicate complex ideas.
  • Excellent communication and people management skills.

About the job

As a Security Operations Center (SOC) Advisor, you will be responsible for enabling efficient and accurate incident response activities and daily tasks within a Cyber Defense Center (CDC). You will collaborate with multiple cross-functional teams like Mandiant Architects, Mandiant Engineers, client Information Technology (IT) resources, and other business resource owners, to define requirements and deliver recommendations focused on incident response activities to support the client’s CDC. In addition, you may be responsible for the analysis, response, containment, remediation, and long-term improvement of a client’s SOC in order to maintain and transform incident detection and response capabilities.

In this role, you will be a member of a highly technical team in a rapidly changing environment, be experienced in administering a variety of information security technologies, excited to learn new emerging technologies, and passionate about protecting customer data and corporate assets from the diverse threats facing multiple industries.

Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant’s cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry’s best security validation ensures that Mandiant knows more about today’s advanced threats than anyone.

The US base salary range for this full-time position is $105,000-$154,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Identify challenges in customer CDCs and formulate strategies for improvement, plan implementation of improvements, and execute/oversee plans to completion.
  • Conduct real-time analysis using SIEM, Endpoint, and Network based technologies with a focus on identifying security events and false positives.
  • Advise on CDC, CSIRT, and SOC Management activities.
  • Research and leverage cyber security intelligence sources, attacker techniques, containment methodologies, and remediation processes to improve SOC incident detection and response capabilities.
  • Engage and collaborate with client stakeholders and other groups within customer environment to drive resolution for security issues.

Physician Auth/Referral Specialist

The Specialist is responsible for obtaining and processing Elective, Urgent, and Emergent referrals and authorizations for physician based services and some office based services, including but not limited to cardiology, audiology test, laboratory testing. 

The Specialist is also responsible for obtaining genetic testing approval and medication authorizations and other assigned outpatient services. The Specialist will work with partner hospitals for claim submission and registration accuracy. They will also ensure that patient responsibility estimates are created and communicated timely. Elective referrals and authorizations are obtained prior to the service date according to the department standard. Urgent/Emergent referrals and authorizations are to be initiated at the time of the service and must be completed according to insurance company guidelines. Referrals and authorizations are obtained prior to the date of service as per department standards. During the authorization/referral process the specialist will provide the insurance company and or pcp office with all required patient information by fax, phone, or online submission. They will partner with the Primary Care Provider to obtain all approvals as needed per insurance company requirements. This role is required to use all utilize all available resources to verify eligibility, benefits and patient out of pocket responsibilities. Estimates are prepared during the authorization process for in office testing and procedures. 

The Specialist is also responsible for researching and notifying the servicing departments of co-payment responsibilities. It is the very important that the Specialist understand and interpret benefits correctly in order to communicate and estimate out of pocket responsibility according to the patients insurance benefit. Should a service date approach without prior authorization and or referral the specialist will follow the Administrative Approval process to ensure that patient responsibility is accounted for.

This position collaborates with: Hospital Authorization department, non Nemours physician offices, managed care department and Nemours Physicians, and Departmental Administrative Staff to ensure that accurate information is collected and distributed effectively and efficiently. 

Qualifications: 

  • High School Diploma required
  • Referral/authorization experience required
  • CRCR preferred

Nemours Children’s Health offers a comprehensive and competitive benefit package which includes:

  • Medical/Dental/Vision Insurance
  • Tuition Reimbursement/Continuing Education Support
  • 403(b) Retirement Plan
  • Paid Time Off (PTO), VTO (Volunteer Time Off) and 6 paid holidays
  • Professional/Clinical growth opportunities
  • Work Life Benefits
     
 
 

About Us

As one of the nation’s premier pediatric health care systems, we’ve made a promise to do whatever it takes to prevent and treat even the most disabling childhood conditions. It’s a promise that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention.

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive environment.  All Nemours Associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.  

Nemours aspires to have its workforce and providers reflect the rich diversity of the communities we serve.  Candidates of diverse backgrounds, race and ethnicity, religion, age, gender, sexual orientation, and those committed to working with diverse populations and conversant in multicultural values are strongly encouraged to apply. Please click here to review Nemours Anti-Racism Statement (nemours.org)

Supply Chain Associate – Data Management

The Supply Chain Associate is an entry-level position designed to provide foundational experience in supply chain management with opportunities to advance to other areas within supply chain such as data management, sourcing, procurement, or supply chain operations. The role involves supporting various supply chain functions, analyzing data, assisting with procurement activities and supporting continuous improvement initiatives.

Essential Job Statements


Support category managers by assisting in the development of business case analytics for purchased service sourcing, clinical sourcing, or capital sourcing, e.g., defining spend, projecting spend, modeling sourcing strategies, price benchmarking.   

Collaborates in the maintaining and updating supply chain databases, tools and dashboards, ensuring data accuracy and integrity.  

Assist in the utilization of internal databases and reports to support continuous improvement initiatives. 

Coordinates the collection, analysis, and interpretation supply chain data to identify trends, patterns, and insights by pulling reports from the data base system and manipulating Excel files.  

Generate regular and ad-hoc reports to support supply chain decision-making. 

Assists in the preparation and evaluation of requests for proposals (RFPs) and requests for quotations (RFQs).  

Support contract negotiations by developing presentations to demonstrate current state and proposed sourcing strategies. Will prepare reports and presentations for internal stakeholders. 

Ensure responsibility and visible commitment of diversity equity and inclusion programs/initiatives through collaboration and implementation of initiatives across the health. 

Patient Population

Not applicable to this position. 

Employment Qualifications 


Required Education: 

Bachelor’s degree in supply chain, business, or similarly related field. 

Combination of education and experience may be considered in lieu of a degree.

Preferred Education: 

Licensure/Certification Required: N/A 

Licensure/Certification Preferred: N/A 

Minimum Qualifications 

Years and Type of Required Experience 

2 years prior experience in supply chain, healthcare or related field.

Previous experience using/designing spreadsheets, databases and word processing. 

Other Knowledge, Skills and Abilities Required: 

Proficient in Microsoft Office Suite with advanced knowledge in Excel.  

Cultural Responsiveness 

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.  

A desire to advance in a career of healthcare administration and an interest in serving others. 

Other Knowledge, Skills and Abilities Preferred: 

Previous Supply Chain knowledge and experience is a plus.  

A passion for serving others and ability to thrive in a fast-paced environment.  

A demonstrated commitment to professional development and participation in applicable professional organizations.

Working Conditions


Periods of high stress and fluctuating workloads may occur. 

General office environment. 
May have periods of constant interruptions. 

Prolonged periods of working alone.  

Physical Requirements 

Physical Demands: Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.), Stoop, Kneel, Squat, Balance, Bending

Work Position: Sitting, Walking, Standing  

Additional Physical Requirements/ Hazards    

Physical Requirements: Hear alarms/telephone/tape recorder, Repetitive arm/hand movements, Finger Dexterity

Hazards:

Mental/Sensory – Emotional     

Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking 

Emotional: Fast-paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change 

Senior Business Support Analyst

Mission Statement

The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research, and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.

Summary

Performs independent and high-level project management duties for Revenue Operations and Coding (ROC) Department. Plans, implements, and reviews initiatives and programs to accomplish program goals. Serves as a resource to management on process improvement and project management and provides direction and administration of assigned programs. May documentation processes and workflow, analyzes data and prepares summary of research findings. Provides reporting documentation and process training to coding department staff as needed.

Key Functions/Responsibilities

Data Quality/Analytics 40%

  1. Analyzes, evaluates, organizes, manages, directs, and implements programs or projects operations and procedures for Revenue Operations and Clinical Coding.
    Develops detailed professional reports, including project plans, timelines, financial projections, and analyses, and document project/program progress and outcomes.
  2. Receives, evaluates, and responds to data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources.
  3. Tracks, analyze, and report on metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization.
  4. Analyze information to identify trends, patterns, and gaps.
  5. Create dashboards and data visualization tools to further business insights. Provide insight on the use of descriptive analytics.

Planning/Monitoring 30%

  1. Supports organizational change necessary to maintain governmental regulations, new information technology, and compliance requirements.
  2. Assists management with monitoring the quality and productivity of the department’s coding to support accurate patient information.
  3. Maintain the application knowledge base with complete and accurate information.

People/Service 30%

  1. Works effectively through strong interpersonal communication with people who have an impact on documentation and patient information outside the coding department. This includes all Division and Departmental Administration, physicians, and mid-level providers.
    Facilitated timely communication and work collaboration with department management, internal/external departments, and vendors.
  2. Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Exhibits effective research, problem-solving, analytical, critical thinking, influencing, relationship management, and presentation skills.
  3. Ability to support change and impart value within the department and the organization
  4. Makes recommendations for action as indicated by project findings.

Order Entry Associate

StickerYou is a Canadian-based company serving a diverse global market. We pride ourselves on our smart, creative, and passionate team members who take pride in producing high-quality custom products locally. Join us and contribute to our mission of helping businesses and consumers elevate their marketing, packaging, décor, and personal expression projects to a professional level.

Position Overview:

As an Order Entry Associate, your primary responsibility will be efficiently and accurately managing the input, update, creation, and maintenance of orders and customer account information in our company database. Additionally, you will collaborate with the sales team, particularly our Account Managers, to ensure a seamless sales process by assisting with data entry and other customer-focused tasks. Your role will contribute to centralized and organized tracking of various sales stages, ensuring that all steps and progress are well-documented on a master list.

Responsibilities:

  • Enter customer information into our system with meticulous attention to detail and accuracy.
  • Support the Retail & Sales team by coordinating with other departments to request order statues and assisting in the back-end of sales processes.
  • Track and monitor the various stages of sales development, assisting sales representatives in maintaining centralized and organized records.
  • Aid in order completion by guiding customers through the online checkout process and adding finished items to their carts.
  • Review and verify data for any errors or deficiencies, promptly correcting any issues and ensuring overall accuracy.
  • Assist the Retail Account Managers with data entry and analysis tasks to expedite the sales process.
  • Receiving and entering orders for Retail Wholesale customers 
  • Provide guidance to customers experiencing difficulties navigating our website, StickerYou.com.
  • Deliver outstanding customer service by utilizing excellent business email etiquette.
  • Apply comprehensive knowledge of our products’ capabilities and limitations to ensure accurate and satisfactory orders.
  • Enter customer data into Salesforce to track the accuracy of orders and leads.

Requirements:

  • A high level of proficiency in both written and spoken English.
  • Minimum of 1 year of experience in online order entry or customer support roles. 
  • Excellent knowledge of Excel  and/or Google Sheets 
  • Intermediate knowledge of Microsoft Office and online collaboration tools. 
  • Previous experience in order management /order flow processes an asset.
  • Previous experience in customer service an asset.

Key Competencies:

  • Reliable and detail-oriented with excellent organizational and time management skills, capable of managing high volumes of tasks and inquiries, including order processing.
  • Strong analytical, creative, and practical problem-solving abilities.
  • Ability to thrive in a fast-paced environment while handling multiple customer projects simultaneously.
  • Reliable, self-motivated, and goal-oriented.
  • Capable of effectively working within a team structure.
  • Available full-time Monday to Friday, for 8 hour shifts varying between 9:00 am – 8:00 pm (Eastern Standard Time), with flexibility to work overtime if required.
  • Ability to work from home / remote
  • Reliable high speed internet access and computer (camera, microphone) in home office

Join our team at StickerYou and contribute to our mission of providing exceptional custom products and outstanding customer experiences.