by Irma Moore | Nov 8, 2024 | Uncategorized
Responsibilities
· Work with a team to perform security assessments against industry frameworks, including Payment Card Industry (PCI) Data Security Assessments (DSS).
· Use your professional experience in risk management, compliance, and information security to produce high quality reports (e.g., SAQ, ROC, AOC) document PCI compliance posture of level 2, level 3, and level 4 merchants and level 2 service providers.
· Take ownership of the assessment leveraging assistance from your team.
· Assist clients with meeting their compliance objectives by assessing people, processes, and technology.
· Perform security analysis to make remediation recommendations to assist clients in bringing their security program in alignment with the DSS.
· Leverage your assessment skills, security knowledge, and audit experience.
Qualifications
· Must have a current QSA certification from the PCI Security Standards Council.
· Must have 2+ years prior consulting experience leading client engagements.
· Deep understanding of PCI-DSS 4.0.x and working knowledge of earlier version requirements.
· Ability to conduct through assessments defining scope, conducting interviews, observing operational processes, and collecting evidence to formally substantiate a compliance position.
· Strong consulting skills with the ability to work autonomously.
· Strong report writing skills, including clear concise security analysis and recommendations.
· Strong communication skills with SME, business partners, leadership, and IS/IT.
Must be a Certified PCI QSA
Strong attention to detail.
Ability to multitask.
Work closely with your team to produce high quality deliverables.
Willingness to travel to client site, as needed (typically less than 20%).
Experience with security technologies including IDS/IPS, firewalls, SIEM, cloud, anti-malware.
Working knowledge of security standards and frameworks including but not limited to: OWASP, ISO 27001 and NIST.
BA or BS in Computer Science, Management Information Systems, or equivalent experience.
An understanding of the GRC process is helpful.
LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
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by Irma Moore | Nov 8, 2024 | Uncategorized
Harris OnPoint is seeking talented and motivated Software Implementation Consultants to join our Professional Services team. You will have the opportunity to work in a fast-paced environment managing multiple concurrent projects. Responsibilities include overall business and clinical analysis, creation of project deliverables, software application training, and project resource coordination.
You will work closely with both clients and development team members to achieve client goals. Ability to travel is required, though actual amount will vary by project. Additional responsibilities may include client training, customer support, program documentation, product testing and demonstration. This is a full-time position with benefits, including a vacation policy, and health, dental, life and disability insurance.
- Support and lead business requirements definition to drive operational efficiencies and improve the customer experience.
- Develop and maintain robust and accurate end-to-end knowledge of business processes and applicable procedures.
- Manage activities to produce successful results on multiple projects simultaneously.
- Support key project implementation activities such as implementation planning; systems integration; training plan development and execution; procedure development; performance management modifications; business case tracking and realization; user acceptance testing planning and execution.
- Work collaboratively to assess the impact of change requests for effort estimation and capacity planning purposes.
- Support communication of project status to management, implementation team and project stakeholders through regular status reporting and other presentation vehicles.
- Ensure our organization is equipped to respond to customer inquiries; design and implement appropriate customer positioning and track/report on operational impacts.
- Assist with business development-related activities including the development of proposals, statements of work, and delivery of presentations.
- Prepare, organize, and deliver End User Training
- Work with IT project teams and business units to help gather business requirements to aid in the design and development of software applications.
- Understand the business objectives and processes of current systems. Perform analysis and evaluation of options, alternatives, and system capabilities. Where appropriate, recommend enhancements through the application of technologies, systems and process changes to solve problems or enhance business processes.
- Understand and meet Business Unit goals with regard to implementation, revenue, and performance metrics.
Qualifications
- Bachelor’s degree in Business or Technology related field from an accredited institution
- Clinical degree in any field, nursing would be highly preferred
- Experience in business/clinical analysis including translating user needs into functional or technical requirements preferred
- Proficient with Word, Excel, and PowerPoint required, Visio preferred
- Excellent written and verbal communication
- Understanding of systems engineering concepts
- Ability to operate independently, with minimal supervision in a fast-paced, collaborative environment
- Management skills
- Leadership qualities and excellent problem-solving ability
- Travel up to 50%
About Us:
Harris OnPoint is a division of N. Harris Computer Systems, a Canadian company and a member of the Constellation Software Inc. group of companies. Constellation Software is a rapidly growing conglomerate of vertical market software (VMS) companies; each focused upon dominating its respective market niche.
AcuityPlus provides the information needed (through evidence-based workload measurement methodologies) to make sound staffing, budgeting, and patient care decisions, helping to improve patient care and increase nurse satisfaction, while effectively managing cost.
by Irma Moore | Nov 7, 2024 | Uncategorized
About the Role:
Vercel is looking to add a Digital Customer Success Specialist (CSS) to our fast-growing Customer Success team with the overall objective to advance our commitment to providing an exceptional experience to our Enterprise customers. The Digital Customer Success Specialist plays a pivotal role in managing a high volume of customer interactions to ensure customer satisfaction, wider adoption and retention. This role requires a blend of technical knowledge, customer engagement skills, and the ability to work efficiently across multiple time zones.
What You Will Do:
- Manage all post-sales activity for Vercel’s scaled customers through touch points that require product knowledge, planning, project management and the ability to quickly build customer rapport
- Maintain a deep understanding of the product and make recommendations on how customers can use it to accelerate their own business objectives
- Interact with customers through office hours, webinars, and other channels
- Proactively identify and flag churn risk and work proactively with other account team members to mitigate customer risk
- Partner with Account Executives, Customer Success Engineers, and Technical Consultants to provide effective customer engagements
- Analyze customer data to suggest engagement strategies within your customer portfolio
- Execute proactive customer campaigns to engage customers on discrete topics such as awareness of new product capabilities
About You:
- Experience with and basic proficiency of Front-end web development libraries and frameworks like React, Node, Next.js
- At least one year of customer-facing experience in high-growth SaaS industry preferred
- Significant level of comfort interacting with a high volume of customers over a variety of mediums (phone, email, webinars)
- Can navigate through ambiguity as we continue to build and refine the digital customer success segment and contribute to the team’s ongoing development activities
- Outstanding initiative and positive attitude
- Strong communication and writing skills
- Strong collaboration mindset and capabilities
- Comfortable with asynchronous work
Bonus If You:
- Have devised and put in motion growth and activation strategies
- Are transitioning your career from software development to customer success or are a bootcamp or computer science or web development graduate looking for a developer adjacent role
Benefits:
- Great compensation package and stock options.
- Inclusive Healthcare Package.
- Learn and Grow – we provide mentorship and send you to events that help you build your network and skills.
- Flexible Time Off – Flexible vacation policy with a recommended 4-weeks per year, and paid holidays.
- Remote Friendly – Work with teammates from different time zones across the globe.
- We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $80,000.00 – $110,000.00 OTE. The salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.
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by Irma Moore | Nov 7, 2024 | Uncategorized
Job Description
POSITION SUMMARY This position provides technical support for the installation, commissioning, and service of all Thermal products. Support investigation of equipment failure and develop corrective actions. Devise service procedures and perform technical reviews of warranty claims. The position liaison with the Field Operation team, quality, and engineering with timely resolution of customer events. RESPONSIBILITIES * Provide technical support for Vertiv Customers, Customer Engineers, and Service Partners. * Manage case and solution per established call center process flow. * Collaborate with key functional areas like Logistics and Supply Chain, Quality, and Engineering. * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips * Perform simulation and test on product assemblies for functionality and operations. * Create events from the Root Cause Analysis reports into Knowledgebase.
* Participate in site visits to acquire OJT. Complete and submit trip reports. * Attend new product and self-development training classes. * Model and enforce Vertiv safety guidelines at all times. * Participate in customer meetings and teleconferences as directed. * Review Warranty service tickets per established policy guidelines * Assist with analysis and trending of service reports. * Draft product service procedures for Technical Knowledge Online publication * Maintain customer satisfaction rates according to company guidelines. * Assist with new product Serviceability Verification Testing * Submit expense reports, trip reports, and other reports accurately and on time. * Additional duties as required. QUALIFICATIONS * Minimum of four years electrical/electronic technical degree. Alternatively, military technical training or electronic certification with two years of relevant technical experience. * Minimum 2 years HVAC experience in a related field with equivalent industry experience * Preferred professional HVAC industry certifications such as NATE, MTAA, or Journeyman’s HVAC license. * Familiarity with electrical/electronic test equipment and fundamentals * Demonstrate ability in electrical circuit understanding and troubleshooting. * Working knowledge of principles of refrigeration and air conditioning laws and electronic theory * Proficient PC skills including all Microsoft Office products and web-based technologies. * Excellent writing and verbal communication skills * Excellent organizational and time management skills. * Interpersonal Skills, Professional, Reliable, Team Player PHYSICAL & ENVIRONMENTAL DEMANDS * No Special Requirements TIME TRAVEL REQUIRED * 20% travel may be required, work flexible schedules and maintain valid driver’s license * After-hours availability on a rotating weekly schedule. The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a
Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
by Irma Moore | Nov 7, 2024 | Uncategorized
Job Description
We are seeking a highly motivated and experienced Data Engineer with Power BI experience to join our Program Management & Enabling Technologies team. You will be responsible for developing and maintaining data models/visualizations for strategic dashboards and reports serving key stakeholders such as Studio Executives, Financial leaders, Operational leaders, Project/Program Managers and Engineers. The ideal candidate will bring expertise in designing and implementing reports and visualizations using latest technology standards, as well as develop and implement innovative techniques for measuring, analyzing, and reporting on project and various Studios data in an agile team environment.
Responsibilities
Proficient with Power Query, DAX, and MDX for complex data projects
Experienced in authoring, diagnosing, and altering SQL Server and Postgres objects
Experience creating and maintaining reporting assets in Power BI
Analyze business requirements into technical requirements for reporting/visualizations, data models, and databases
Review technical specifications derived from technical requirements
Develop reporting for business consumption using a variety of BI tools
Work on drill-through reports using relational models
Able to integrate Power BI reports into other applications using embedded analytics like Power BI service (SaaS), or by API automation
Experience building and maintaining data pipelines
Experienced in developing custom visuals serving various levels of need executive dashboards to individual-usage reports
Provide detailed source analysis and data mappings/transformations to BI developers to implement new data sources and integrations
Devise and deliver testing plans and testing data to validate BI solutions
Perform data analysis, profiling, and quality assessment to ensure the integrity of business data to necessary levels
Assist with complex incident management situations affecting BI capabilities and solutions
Review design proposals of other BI Analysts and vendors; as well as, perform reviews on work during various stages of delivery for adherence to current standards
Perform peer reviews and mentor less experienced BI Analysts on solution approaches and ensuring conformity to standards and quality
Work with technical leads and architects to implement new standards, new technology, and tactical solutions driving the business strategy forward
Works within the System Development Life Cycle
Monitor the lifecycle of BI systems by being aware of obsolescence and release dates for the product per the System Development Lifecycle
Excellent written and verbal communication skills
Ability to work effectively with remote teammates and users
Designing beautifully organized analytics dashboards for upper management
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].
To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
5+ years of PowerBI Experience/strong SQL experience
5+ years’ experience with DAX, Power Query, and MDX
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Creative and innovative thinker
Meticulous attention to detail
Great team player and able to work efficiently with minimal supervision
Remote; must work PST hours
Nice to Have Skills & Experience
Data Warehouse experience
Familiar with Media & Entertainment data
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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