Field Service Engineer

by Irma Moore | Dec 12, 2024 | Uncategorized

Job Description:

Field Engineer

At GDIT, people are our differentiator. As a Field Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a Field Engineer joining our team to help main the critical customer systems that allow them to accomplish their mission.

HOW A FIELD ENGINEER WILL MAKE AN IMPACT

Technical Support and Troubleshooting:

Provide on-site troubleshooting, diagnosis, and resolution of technical issues for our equipment and systems.

Conduct root-cause analysis on hardware, software, and network issues to restore functionality.

A Field Engineer is responsible for promoting and providing GDIT products or services in government customer locations.

Maximize customer satisfaction to the greatest degree possible, including cases where they are brought in to resolve an issue.

Installation and Maintenance:

Provide technical advice and guidance on installation, adaptation, configuration, and/or enhancement of GDIT technical products, programs, and systems.

Install, configure, and test new equipment and systems according to client specifications and GDIT guidelines, process and procedures.

Perform routine maintenance and preventative care to optimize equipment performance and reduce downtime.

Customer Training and Support:

A Field Engineer acts as a liaison between the GDIT program and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

Act as a resource to train end-users on proper system use, maintenance, and troubleshooting procedures.

Offer remote support to government clients as needed, guiding them through troubleshooting steps when on-site visits are not feasible.

Maintain a productive working relationship with direct and indirect customers while protecting the business interests.

Assist with customer needs and strive to resolve any issues in a prompt manner.

Documentation and Reporting:

A Field Engineer must work well under deadlines and have problem solving skills. They create performance reports, as well as manage complex projects across different sectors or states.

Maintain detailed documentation of service visits, including issues identified, solutions provided, and future recommendations.

Report recurring issues and potential improvements to the GDIT program engineering and product teams for continuous improvement.

Collaboration and Communication:

Work closely with sales, product, and engineering teams to ensure high levels of service and customer satisfaction.

Act as a liaison between the customer and the company to ensure smooth communication and clear expectations.

Provide support for GDIT business plans and initiatives. Paying substantial attention to detail and organization to present a positive company image on the road.

. Must follow strict company and industry privacy regulations. They must create effective technical reports, and present to customers on a regular basis, as well as cultivate new commercial relationships and develop strong partnerships with vendors. They report to the service manager in their department.

WHAT YOU’LL NEED TO SUCCEED:

Proficiency in troubleshooting hardware, software, and networking issues.

Ability to read and interpret technical manuals, schematics, and wiring diagrams.

Excellent communication skills and the ability to explain technical concepts to non-technical users.

Strong customer service orientation with a problem-solving mindset.

Ability to work independently, manage time effectively, and prioritize tasks.

Will need to drive to customer locations (sometime remote) located in the assigned area of responsibility daily to perform routine maintenance and troubleshooting

GDIT will provide company vehicle

Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Resolve maintenance and operational issues in the field.

Perform troubleshooting procedures.

Education: Bachelor of Science preferred; High School diploma mandatory

Required Experience: 2+ years of related experience. In addition, previous working experience in information technology, network operation or security operation centers may be helpful.

Required Technical Skills: Experience with Communication systems including Microwave, Radar, and Video surveillance systems a plus

Must have a valid driver’s license

.Security Clearance Level: Must be able to obtain a Public Trust BI required

Location: Remote work, must be local to Champlain, NY

US Citizenship Required

GDIT IS YOUR PLACE:
Full-flex work week to own your priorities at work and at home
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

The likely salary range for this position is $85,000 – $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
50-75%

Telecommuting Options:
Remote

Work Location:
USA NY Champlain

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Medical Billing & Collections Generalist

by Irma Moore | Dec 12, 2024 | Uncategorized

Job Description

About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.  We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities

Summary

We are seeking a dedicated Billing Collection Generalist for our Billing Center. In this position you are responsible for the completion of special projects as assigned by the Billing Center manager (BCM) or supervisor (BCS), working directly with them to ensure all projects are handled effectively and efficiently.

Pay starting at $15

• Mon – Fri scheduled shift / flex hours between 7am – 5pm
• Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval
• Must live in the US and live within 60 miles of the Rotech Location

Essential Duties and Responsibilities

• All manual re-billing audits are reviewed for accuracy and turned into supervisor for approval before posting, insures release of claim
• Contacts payer, patient or location as appropriate
• Documents all work done in iWorkQ via notes and patient notes in eIntake
• Ensures good communication with locations and payers
• Processes all adjustments within iWorkQ
• Processes doctor and insurance changes in eIntake
• Reports to BCC Supervisor any payer trends preventing payment
• Resolves emails from BCC Supervisor/BCM within 48 hours
• Reviews patient information in IMBS and eIntake to determine why the claim is unpaid
• Reviews patient information in IMBS to determine if an adjustment is valid
• Special Projects as assigned by the BCD with specific instructions as to how to complete and when to complete by
• Works with BCC Supervisor and Team Lead on resolution of payer and patient issues
• Performs other duties as assigned

Qualifications

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

• High school diploma or GED equivalent
• One to three years of related prior work experience in a team-oriented environment
• Experience in medical field and administrative record management, preferred
• Strong customer service background

Skills, Knowledge and Abilities

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• General knowledge of federal payer program regulations and guidelines
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Knowledge of medical billing practices and of billing reimbursement, preferred
• Maintain confidentiality, discretion and caution when handling sensitive information
• Medical terminology, preferred
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Sense of urgency and responsiveness to physicians, location employees and patients
• Work independently and as part of a team

Physical Demands

• Lift and carry office equipment at times around the office
• Requires sitting, walking, standing, talking or listening
• Requires close vision to small print on computer / tablet and or paperwork

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer / tablet
• IMBS system

Rotech Information

Benefits

• Generous paid time Off and paid holidays
• Overtime pay for non-exempt hourly positions based on business needs
• Commission for Account Executives
• Fixed and variable rate car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities 
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental and Vision
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection and Legal services
• Meru Health Mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings solutions programs
• HEPB and TB vaccinations 

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Project Data Assistant

by Irma Moore | Dec 12, 2024 | Uncategorized

Everlight Solar is seeking a skilled, data-minded individual to be an assistant to our Solar Project Manager. Our project managers and assistants oversee and coordinate the entire process for company projects, assisting customers, team members, and contractors, ensuring that each project is completed in a timely manner with high-quality results. This is a FULLY REMOTE, full-time, entry level position.

Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)

Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.

Responsibilities:

• Validates expectations with customers before, during, and after project completion.
• Exceeds customer expectations on a regular basis while performing excellent customer service.
• Successfully manages multiple projects through all phases.
• Ability to work independently under pressure, to organize and prioritize workloads, and to keep several projects progressing to completion with little or no direction.
• Ability to weigh options, foresee consequences, and employ good judgment.
• Serves as a liaison between field technicians, department management, government bodies, and customers.
• Use independent judgment to handle and troubleshoot all inquiries, questions, and complaints.
• Proactively completes projects on time.
• Reviews and oversees completed plans and project documentation for accuracy.
• Monitors equipment production to ensure product integrity.
• Consistently meets the overall project deadlines in a timely manner.
• Builds trust and confidence with contractors and the Project Management Team.
• Assists with managing multiple subcontractors across multiple states.
• Recruits and develops business relationships with new subcontractors.
• Drives sales and profitability through effective and efficient project execution.
• Understands principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Requirements:

• Excellent organizational and time management skills.
• Excellent communication and interpersonal skills; both written and verbal.
• Extraordinary commitment to the highest level of customer service.
• Ability to work well with customers in verbal and in written communication.
• Remains calm when dealing with an upset or angry customer and listens to their concerns/questions.
• Positive, outgoing, energetic team player that enjoys working in a collaborative team environment.
• Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
• Proven ability to function in all phases of the project development, from sales proposals and design, through project completion and closeout.
• Knowledge/Proficiency in Microsoft Office programs.
• Knowledge /Proficiency in Salesforce.
• Demonstrated sense of urgency and ownership in all assignments.
• Ability to collaborate closely with other team members on a wide variety of projects.
• Prepares timely and accurate paperwork.
• Participates in marketing activities and business development efforts.
• Experience with Solar.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• PTO
• Sick and Safe Time
• Paid Holidays Off

Salary: $30,000-$40,000/ year

Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

Expert Data Analyst

by Irma Moore | Dec 12, 2024 | Uncategorized

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.

Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

The Expert Data Analyst will work on measurement and analytics initiatives for Liveramp customers. This role will work in close collaboration with Customer Success, Product and Engineering teams. The analyst will be responsible for generating insights from Clean Room technologies, powered by Habu as well as emerging industry solutions such as Amazon Marketing Cloud, Google Ads Data Hub, and more. The role will primarily focus on developing & implementing measurement methodologies, visualizations, dashboards and reports that enable our customers to better understand their data, measure causality and take data driven decisions

• Lead measurement initiatives; develop KPI’s and learning plans for Liveramp/Habu customers in support of their marketing objectives
• Develop, implement, and maintain analytics systems, tools and frameworks that enable efficient analysis for customers
• Develop and implement methodologies to measure causality or causal impact
• Design approaches for observational analytics – including mining multi-dimensional datasets – and experimental methods to build templates and libraries of analysis that can scale across many different customer use cases and verticals
• Get hands-on with customer data to drive insights, answer key business questions, and enable campaign optimization. Identify and communicate areas to improve effectiveness, efficiency and productivity.
• Design and create rich, compelling visualizations with data
• Work directly with customer stakeholders to gather requirements, communicate updates and findings, and build relationships. Speak and present both internally and externally, leveraging data to tell a story.

Benefits:

• People: work with talented, collaborative, and friendly people who love what they do.
• In-Office Food: enjoy catered meals, boundless snacks, and the occasional food truck.
• Fun: we host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues. 
• Work/Life Harmony: flexible paid time off, remote work opportunities, and paid parental leave. 
• Whole Health Package: medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and fitness reimbursement. 
• Savings: our 401K matching plan helps you plan ahead.
• Remote Work Support: a comprehensive program to assist you in setting up a home office that works for you
• Location: Work in the heart of San Francisco, New York or Remote 

​

The approximate annual base compensation range is $110,000 to $160,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant’s experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

Data Services Technician (Remote)

by Irma Moore | Dec 12, 2024 | Uncategorized

Job Summary

IQGeo is seeking a Data Services Technician to support our clients implementing and maintaining their GIS assets in the IQGeo Network Manager application. This role joins a dynamic team that enjoys working with a variety of applications and products that utilize geospatial software, GIS, engineering, and problem-solving skills. Our flexible scheduling and outstanding benefits support success in a highly creative, innovative, and energetic company.

This role is based in the United States. IQGeo supports flexible, remote and hybrid working patterns for staff.

This role is paid at $20 per hour and we are open to full time (40 hours / week) and part time applicants. 

Responsibilities:

• Data Review and Implementation:
  • Translate and input data from a variety of formats (excel, auto-cad, Visio, Google maps) into the Network Manager application.
• Client Relations:
  • Review data and communicate questions and issues via phone, email, and online.
• Perform other related duties, as assigned.

Essential Skills:

• Basic knowledge of the following:
  • Microsoft Teams
  • Microsoft Windows
  • Microsoft Office (excel, word, outlook)
  • GIS (Geographic Information Systems)
• Capable of working alone, as part of a team, and on multiple, concurrent projects.

General Skills:

• Excellent verbal and written communication skills.
• Excellent interpersonal and client service skills.
• Strong organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks.
• Analytical and problem-solving skills.

Desirable Skills:

Working knowledge of the following:

• OSPInsight Software
• IQGeo Software
• QGIS
• Auto-Cad
• Microsoft Visio
• Safe FME
• Coding (Python / Javascript)

What’s In It For You

• Medical, Dental, Vision, Life insurance: monthly premiums are paid 100% for employee, spouse, and family! No employee contribution to
  benefit plan required!
• STD/LTD insurance fully paid.
• Generous PTO with 8 paid holidays plus 2 “floating” holidays.
• Paid charity/volunteering day each year.
• Enhanced maternity leave policy (full-pay 3 months, half-pay 3 additional months) after 2 years of service.
• 401k Safe Harbor contribution, fully vested day one.
• Mentor program.
• Home office support for remote workers.

Work Permits & Visas
You must already have the right to work permanently in United States.  IQGeo is not able to sponsor work permits.

About IQGeo
IQGeo™ is based in Cambridge, UK with regional offices in the United States, Canada, Belgium, Germany, Malaysia, and Japan. We are
supported by a global network of highly skilled partners. Originally founded as Ubisense Ltd in 2002, the IQGeo brand was launched in
January 2019 after the company was split into two separate businesses. Led by a team of geospatial technology pioneers, the IQGeo
Platform software was first launched in 2010 and has an impressive pedigree in the telco, communications, and utility industries. In 2020,
IQGeo acquired OSPInsight, a provider of fiber network management software, and in 2022 IQGeo acquired Comsof, a world leader in
automated network design, headquartered in Belgium.

Today, IQGeo is the leader in introducing modern web and mobile geospatial applications into the communications and utility industries.