Staff Software Engineer (FE) – Card Payments

by Irma Moore | Dec 12, 2024 | Uncategorized

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

At BILL, we listen, learn, and lead—fostering collaboration and a drive for continuous growth. We’re committed to building a diverse and inclusive workplace that values each person’s unique skills and experiences. Even if you don’t meet every requirement, we’d love to hear from you—you might be just what we’re looking for, whether in this role or another.

✨ Let’s give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

The Card Payment teams are responsible for building enhanced capabilities for card issuing & processing in the cloud-based Bill.com Accounts Payables and Accounts Receivables platforms. You’ll be working with peer developers , product managers, designers, architects, and your manager to create new product capabilities to grow and scale card payments for Bill.

Enable customers to pay & get paid using streamlined card payment options from rapid to instant payouts across multiple channels. Our spotless & smart methodologies define solutions for effortless card payment CX. We are looking for a strong , passionate engineer to join us on an exhilarating journey to clock colossal payment volumes, build & ideate towards next-gen capabilities, & invent new revenue streams in the Card Issuing space. 

We’d love to chat if you have:

• Expertise in making step-function improvements in performance and scale of platforms
• Architect and Re-architect current application stack and design patterns
• Design and develop cutting edge payment applications driving innovation.
• Build solutions using cloud technologies and drive adoption of cloud technologies (e.g. AWS) within the organization.
• Confer with systems analysts, engineers, programmers, product managers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces
• Have a full cycle engineering mindset and perform duties of an architect, software developer, a quality assurance tester, automate test cases and hold yourself and the team accountable for successes and failures.
• Analyze user needs and software requirements to determine feasibility of design within time and cost constraints
• Engineer code for the card payments team.
• Interact with cross-functional heads and eventually be the SME on card payments
• Be the champion of the system, the processes and develop excellent relationships with peers, leadership, product managers and cross-team partners.
• Will coach and mentor junior engineers to build and maintain large scale software with higher reliability and best coding practices
• Review design and coding of peers and junior engineers
• Assist with the documentation of new processes and technology and help adoption of new technology across the company.
• Lead RCAs for the team and learn from the failures to avoid them in the future.
• Familiarity and expertise in writing Unit tests
• Responsible for making recommendations which would normally result in serious impact on the success of an important product or version.
• Help debug live production issues by raising the initial investigation of live production issues and escalating to the senior technical staff.
• Active participants in team meetings and occasionally facilitates team meetings (technical or non-technical)

Required Skills:

• At least 8 years of experience with a Bachelor’s degree; 12+ years of work experience may be considered in lieu of degree.
• Familiarity with micro frontends architecture and principles.
• Experience with containerization technologies (Docker) for packaging, distributing, and running applications in a consistent and isolated environment.
• Knowledge of serverless architectures.
• Extensive practical experience in several commercial engineering efforts. Experienced working on large scale, complex applications 
• Demonstrated deep understanding of past project objectives, scope, risks and economics.
• Ability to challenge the norm and maturity to advocate for changes for the greater benefit of the business
• Possesses excellent judgment and decision making skills.
• Expert level programming knowledge in Javascript (ES6), including writing cross-browser code, writing testable code.
• Knowledge of best practices & patterns for large scale applications in javascript.
• Project development using Angular and TypeScript
• Web development experience with HTML(5), CSS(3), BootStrap/Foundation
• Experience with SOAP/REST, NodeJS, GraphQL, Application scalability
• Efficient DOM manipulation
• Build systems for SPA – webpack, ES6 transpilers, CSS frameworks
• Experience in Fintech/Payments industry
• Strong Agile software development leadership; continuous integration or even more advanced continuous delivery concepts including test automation strategies not only on functional level but also on the typical “-ability” requirements like usability, stability, scalability and performance

#LI #hiringnow

The estimated salary  range for this role is noted below for our San Jose based role.  Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

San Jose pay range

$167,300 – $200,800 USD

What’s in it for you? 

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. 

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer that values diversity and inclusion. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact [email protected].

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Systems Engineer

by Irma Moore | Dec 12, 2024 | Uncategorized

Responsibilities

The Enterprise Operating System Management team is responsible for maintaining the enterprise Windows and Linux server operating systems. These systems are supported by ITS. The team is a part of the Platform Administration team, which falls under the Shared Infrastructure division within ITS. The team plays a crucial role in ensuring the smooth operation of the organization’s IT infrastructure.

This position performs System Administrator duties in the Enterprise Operating Systems Team of FSU ITS Shared Infrastructure. The work is responsible for the configuration and management of Enterprise Linux and Windows server operating systems managed by ITS-SI. This position provides consultation and technical advice to Information Technology personnel with regard to system issues or enhancements.

Responsible for the design, installation, configuration, management, security, and monitoring enterprise server operating systems. Responsible for management of ITS computer hardware and the associated operating systems on physical servers, virtual machines, public cloud, and hybrid environments. Responsible for integrating systems deployed centrally with departmental systems as needed.

Utilizes troubleshooting and problem-solving skills to address complex configuration and related technology system issues. Provides technical advice and consultation to information technology staff and management regarding complex computing problems and applications regarding Windows computing problems and
applications. Administers and maintains applications and services associated with Microsoft technologies, including but not limited to Windows, Active Directory, and SCCM. Provides support for Linux Server operating systems managed by ITS.  Provides technical support and management for computing resources in secure
environments including those designed to meet various standards including PCI, NIST 800-53, NIST 800-53-171, and HIPAA. Shares in responsibility for resolving technology or system issues in response to Service Desk tickets routed to the Enterprise Operating Systems Team.

Shares in responsibility for creating team documentation and operational systems procedures used as a knowledge base that is shared among all Enterprise Operating Systems Team members. Responsible for working with management to design operational system strategies and implementation plans for enhancements to current systems.

Shares in the responsibilities for providing support 24/7, including participating in on call rotation and serving as essential personnel during a university emergency closure. Performs other duties as required.

Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.

Qualifications

Bachelor’s degree in Computer Science, MIS, or other appropriate degree and two years’ experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.)

Preferred Qualifications

Experience with Microsoft Deployment Toolkit

Experience with Vulnerability Management

Experience with Physical and Virtual Server Infrastructure

Knowledge of  Microsoft Azure/Entra

Ability to prioritize multiple tasks.

Ability to work effectively with technical and non-technical staff or clients.

Experience with Windows Server

University Information

One of the nation’s elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

This position has been designated as eligible for primarily remote based on the current position/job functions. Employees are required to live in the Tallahassee area and report to campus as needed.

This position is open until filled.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

AI Transformation Consultant

by Irma Moore | Dec 12, 2024 | Uncategorized

About the job

At Section, we’re building the business school for the Age of AI. Generative AI is crashing into organizations, careers, and livelihoods. Yet the workforce is unprepared for this level of change. Therefore, we believe it’s our job to enable every knowledge worker to join the AI class – making them confident and proficient with AI, putting AI to work in their role or function. Our goal is to bring 100,000 employees into the AI class by 2025, and millions more by the end of the decade.

Section is seeking an experienced AI Transformation Consultant to assist in pre-sales consulting and post-sales implementation advisory services.

Mission

• Partner with our sales and customer success teams to develop and deliver winning AI implementation strategies for midsize enterprise clients, ensuring successful adoption and deployment of LLM solutions across their organizations.
• Create organizational readiness assessments
• Design practical AI adoption roadmaps that address both technical and human factors
• Develop compelling ROI models and implementation timelines
• Support successful deployment and adoption of proposed solutions

Key Projects

• Pre-Sales Support (40% of role)
• Conduct AI readiness discovery sessions with prospective clients
• Create customized adoption frameworks based on client’s organizational structure and needs
• Develop detailed implementation proposals including timelines, resource requirements, and success metrics
• Present solutions to client stakeholders at various levelsImplementation
• Planning (30% of role)
• Design change management strategies for LLM adoption
• Develop training and enablement programs for different user groups
• Establish success metrics and monitoring frameworks
• Post-Sale Implementation Support (30% of role)
• Guide clients through initial deployment phases
• Share best practices for AI adoption
• Monitor adoption metrics and adjust strategies as needed

Requirements

• Experience: 5+ years in organizational consulting, digital transformation or enterprise software deployments, ideally with exposure to large scale change management programs.
• Technical Knowledge: Practical understanding of LLMs, AI capabilities, and challenges related to AI deployment in large organizations.
• Change Management: Familiarity with change management principles and the ability to help clients prepare for organizational adjustments associated with AI adoption.
• Sales Support: Proven experience in pre-sales roles, crafting proposals, and influencing executive decision-makers.
• Communication: Exceptional communication and presentation skills, with an ability to translate complex AI concepts for diverse audiences.

$10,000 – $10,000 a month

Part time to start with potential for full-time

~20 hours per week

Start date: Dec 15th, 2024

How to apply

To apply, submit your LinkedIn profile to Rebecca at [email protected] 

Who we are

At Section, we believe that different perspectives, backgrounds, and experiences create a whole that is greater than the sum of its parts. A diverse and inclusive team creates a better product. 

We are an equal opportunity employer and do not discriminate against any employee or applicant on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, marital status, military or veteran status, or any other characteristics protected by law. 

All employment is decided on the basis of qualifications, merit, and business need. We encourage candidates of underrepresented backgrounds to apply.

Field Service Engineer

by Irma Moore | Dec 12, 2024 | Uncategorized

Job Description:

Field Engineer

At GDIT, people are our differentiator. As a Field Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a Field Engineer joining our team to help main the critical customer systems that allow them to accomplish their mission.

HOW A FIELD ENGINEER WILL MAKE AN IMPACT

Technical Support and Troubleshooting:

Provide on-site troubleshooting, diagnosis, and resolution of technical issues for our equipment and systems.

Conduct root-cause analysis on hardware, software, and network issues to restore functionality.

A Field Engineer is responsible for promoting and providing GDIT products or services in government customer locations.

Maximize customer satisfaction to the greatest degree possible, including cases where they are brought in to resolve an issue.

Installation and Maintenance:

Provide technical advice and guidance on installation, adaptation, configuration, and/or enhancement of GDIT technical products, programs, and systems.

Install, configure, and test new equipment and systems according to client specifications and GDIT guidelines, process and procedures.

Perform routine maintenance and preventative care to optimize equipment performance and reduce downtime.

Customer Training and Support:

A Field Engineer acts as a liaison between the GDIT program and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

Act as a resource to train end-users on proper system use, maintenance, and troubleshooting procedures.

Offer remote support to government clients as needed, guiding them through troubleshooting steps when on-site visits are not feasible.

Maintain a productive working relationship with direct and indirect customers while protecting the business interests.

Assist with customer needs and strive to resolve any issues in a prompt manner.

Documentation and Reporting:

A Field Engineer must work well under deadlines and have problem solving skills. They create performance reports, as well as manage complex projects across different sectors or states.

Maintain detailed documentation of service visits, including issues identified, solutions provided, and future recommendations.

Report recurring issues and potential improvements to the GDIT program engineering and product teams for continuous improvement.

Collaboration and Communication:

Work closely with sales, product, and engineering teams to ensure high levels of service and customer satisfaction.

Act as a liaison between the customer and the company to ensure smooth communication and clear expectations.

Provide support for GDIT business plans and initiatives. Paying substantial attention to detail and organization to present a positive company image on the road.

. Must follow strict company and industry privacy regulations. They must create effective technical reports, and present to customers on a regular basis, as well as cultivate new commercial relationships and develop strong partnerships with vendors. They report to the service manager in their department.

WHAT YOU’LL NEED TO SUCCEED:

Proficiency in troubleshooting hardware, software, and networking issues.

Ability to read and interpret technical manuals, schematics, and wiring diagrams.

Excellent communication skills and the ability to explain technical concepts to non-technical users.

Strong customer service orientation with a problem-solving mindset.

Ability to work independently, manage time effectively, and prioritize tasks.

Will need to drive to customer locations (sometime remote) located in the assigned area of responsibility daily to perform routine maintenance and troubleshooting

GDIT will provide company vehicle

Provide technical field support for company products by servicing sites and/or delivering or installing equipment.

Resolve maintenance and operational issues in the field.

Perform troubleshooting procedures.

Education: Bachelor of Science preferred; High School diploma mandatory

Required Experience: 2+ years of related experience. In addition, previous working experience in information technology, network operation or security operation centers may be helpful.

Required Technical Skills: Experience with Communication systems including Microwave, Radar, and Video surveillance systems a plus

Must have a valid driver’s license

.Security Clearance Level: Must be able to obtain a Public Trust BI required

Location: Remote work, must be local to Champlain, NY

US Citizenship Required

GDIT IS YOUR PLACE:
Full-flex work week to own your priorities at work and at home
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

The likely salary range for this position is $85,000 – $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
50-75%

Telecommuting Options:
Remote

Work Location:
USA NY Champlain

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Medical Billing & Collections Generalist

by Irma Moore | Dec 12, 2024 | Uncategorized

Job Description

About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.  We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
Overview and Responsibilities

Summary

We are seeking a dedicated Billing Collection Generalist for our Billing Center. In this position you are responsible for the completion of special projects as assigned by the Billing Center manager (BCM) or supervisor (BCS), working directly with them to ensure all projects are handled effectively and efficiently.

Pay starting at $15

• Mon – Fri scheduled shift / flex hours between 7am – 5pm
• Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval
• Must live in the US and live within 60 miles of the Rotech Location

Essential Duties and Responsibilities

• All manual re-billing audits are reviewed for accuracy and turned into supervisor for approval before posting, insures release of claim
• Contacts payer, patient or location as appropriate
• Documents all work done in iWorkQ via notes and patient notes in eIntake
• Ensures good communication with locations and payers
• Processes all adjustments within iWorkQ
• Processes doctor and insurance changes in eIntake
• Reports to BCC Supervisor any payer trends preventing payment
• Resolves emails from BCC Supervisor/BCM within 48 hours
• Reviews patient information in IMBS and eIntake to determine why the claim is unpaid
• Reviews patient information in IMBS to determine if an adjustment is valid
• Special Projects as assigned by the BCD with specific instructions as to how to complete and when to complete by
• Works with BCC Supervisor and Team Lead on resolution of payer and patient issues
• Performs other duties as assigned

Qualifications

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

• High school diploma or GED equivalent
• One to three years of related prior work experience in a team-oriented environment
• Experience in medical field and administrative record management, preferred
• Strong customer service background

Skills, Knowledge and Abilities

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• General knowledge of federal payer program regulations and guidelines
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Knowledge of medical billing practices and of billing reimbursement, preferred
• Maintain confidentiality, discretion and caution when handling sensitive information
• Medical terminology, preferred
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Sense of urgency and responsiveness to physicians, location employees and patients
• Work independently and as part of a team

Physical Demands

• Lift and carry office equipment at times around the office
• Requires sitting, walking, standing, talking or listening
• Requires close vision to small print on computer / tablet and or paperwork

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer / tablet
• IMBS system

Rotech Information

Benefits

• Generous paid time Off and paid holidays
• Overtime pay for non-exempt hourly positions based on business needs
• Commission for Account Executives
• Fixed and variable rate car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities 
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental and Vision
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection and Legal services
• Meru Health Mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings solutions programs
• HEPB and TB vaccinations 

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.