by Irma Moore | Feb 2, 2025 | Uncategorized
Overview
GovCIO is currently hiring an IT Generalist to support our newly awarded customer contract. This position will be fully remote within the United States.
Responsibilities
Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC, PBX, and network software programming.
- Confers with staff, users, and management to establish requirements for new systems or modifications.
- Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
- Answers questions or resolves computer problems for clients or staff in person, via telephone or from a remote location.
- Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities.
- Develops training materials and procedures, and/or trains users in the proper use of hardware and software.
Qualifications
Bachelor’s with 0 – 2 years (or commensurate experience)
Required Skills and Experience
- Clearance Required: Must have an active AOUSC Public Trust
Company Overview
GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range
USD $55,000.00 – USD $55,000.00 /Yr.
by Irma Moore | Feb 1, 2025 | Uncategorized
At the University of Phoenix, we are committed to the future of work by providing a fully remote, work-from-home environment. This strategy enables us to attract top talent nationwide, promoting a diverse and inclusive workforce. Are you looking for a rewarding and fulfilling position that offers challenging work and the opportunity to make a significant impact while collaborating with a team of fun, innovative individuals? Would you prefer to work with an organization that positively contributes to the world? If so, we would love to hear from you!
Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!
About UsUniversity of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.
Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.
We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.
About the Position
The Manager, Performance Marketing collaborates to execute digital campaign strategy across display, video, mobile, search and paid social campaigns. An individual regularly identifies and implements opportunities for optimization, including but not limited to advertising creative and landing page optimization, bid management, tactic and partner evaluation. The Manager, Performance Marketing collaborates to define, communicate, and track key performance indicators and success metrics and provides periodic and ad-hoc reports.
What You’ll Do:
1. Collaborate to develop digital media strategies and key performance indicators to meet organizational goals.
2. Execute implement marketing programs with an online delivery, including integrated, cross-channel digital campaigns that include publisher direct, programmatic display, social, email marketing, streaming audio, and online and streaming video.
3. Develop recommendations and operations plan to meet the required KPIs across the acquisition funnel, including, creative insights, estimated delivery, and other relevant components.
4. Continually assess and report on campaign and program performance, determine why programs succeed or fail, identify optimization tests, growth opportunities, and pursue investment areas to drive results.
5. Participate in planning and negotiating campaigns; implement and manage campaigns that drive brand equity, brand engagement and demand generation goals that meet or exceed the University’s objectives.
6. Select, mentor, coach and evaluate staff as required by business needs; establish and monitor appropriate employee performance objectives; prepare and present employee check-ins and one-on-one discussions; implement mentoring and coaching plans, or disciplinary action, where appropriate.
7. Perform other duties as assigned or apparent.
NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.
SUPERVISORY RESPONSIBILITY: Direct management of Staff
MINIMUM EDUCATION AND RELATED WORK EXPERIENCE:
• Bachelor’s degree in a Marketing or Communications related discipline and four (4) years of media management experience across a wide spectrum of media channels, providing knowledge and experience to set-up, execute, and report on campaigns within the native platforms and DSPs, and direct experience working with strategic media partners (e.g., Google, Facebook)
OR
• High School Diploma or GED and Google Ads Certifications in Display, Video & Measurement, and four (4) years of media management experience across a wide spectrum of media channels, providing the knowledge and experience to set-up, execute, and report on campaigns within the native platforms and DSPs, and direct experience working with strategic media partners (e.g., Google, Facebook)
ADDITIONAL QUALIFICATIONS:
• Master’s degree
• One (1) year of experience directly managing other marketing professionals
• Two (2) years of experience in a media agency, direct or digital agency
• Experience managing large scale media budget supporting integrated/Digital advertising campaigns
• Deep capability managing digital performance programs across programmatic, social, remarketing and digital video
• Hands-on experience working and directing campaign performance and analytics/tools and a demonstrated ability to dig into data in order to mine actionable insights
• Exceptional communication skills with proven ability to work well with others to maintain and build cross-functional (internal and external) relationships including agency partners, internal clients and leadership team
#LI-SM1
As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.
Pay RangeThe annual pay range for this position is $63,200 (minimum), $95,500 (midpoint), and $127,800 (maximum).**Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals. Full-time employees are eligible for:
- Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
- Competitive 401(k) employer match;
- Substantial tuition discount for you and eligible dependents; and,
- A generous time off package, including paid vacation, sick time and company holidays.*
by Irma Moore | Feb 1, 2025 | Uncategorized
The Information Technology Specialist – Implementation and Operations Lead position reports to the to the Senior Technical Delivery Manager in the Case Management Systems Office (CMSO). CMSO develops, modernizes, and maintains case management and related systems for federal appellate, district, and bankruptcy court judges and staff, probation and pretrial services officers, federal defenders, and external stakeholders. The Implementation and Operations Lead plays an integral role working closely with other DPS divisions and AO offices, including the Court Services Office and the Department of Technology Services. The Implementation and Operations Lead is responsible for Implementation and operations, maintenance, upgrade, and disaster recovery of the Case Management Modernization product.
The duties of the position may include, but are not limited to:
- Leading initial scope assessments, creating work plans and roadmaps, and overseeing the execution of implementation plans.
- Maintaining and managing deployment project plans and performing resource planning to identify resource needs.
- Managing pilots and early adopter efforts and identifying system improvements.
- Researching, analyzing, and creating implementation strategies that consider timelines, impacts, and risks.
- Managing delivery scope and budget.
- Providing high-level implementation and integration procedure guidance and recommendations to the courts.
- Serving as the escalation point of contact for implementation issues.
- Directing cross-functional implementation teams and providing best practices in deploying new systems to customers.
- Reviewing and approving standard operating procedures in partnership with IT operations team.
- Ensuring project success by identifying potential risks and devising strategies to mitigate them.
- Ensuring a smooth transition to operations post-go-live and ramp-up.
- Creating documentation that enables the transition from implementation to post implementation support.
- Collaborating with customer and operations leadership to ensure all processes are adhered to throughout the implementation process.
- Establishing and managing relationships with courts and stakeholders.
- Tracking and monitoring onboarding courts and the product adoption percentage.
- Identifying opportunities to improve enterprise-level systems using emerging technologies.
- Understanding and solving complex organizational problems that often mix technical and operational challenges.
- Providing leadership in technical discussions and solution implementations, upgrades, enhancements, and migrations.
- Collaborating with peers to establish program vision, priorities, and project schedules based on enterprise architecture standards and industry best practices.
- Ensuring all systems are developed and maintained based on the approved configuration and release management policies and procedures.
- Improving IT risk management and mitigation, ensuring risks are considered early in the development process.
- Ensuring all application codes are developed for the appropriate level of availability (e.g., replication, disaster recovery, load-balanced) based on customer business requirements and best practices.
- Working with a group of people with differing opinions and views and considering all “outside the box” thinking to arrive at the best conclusion.
Help
Requirements
Conditions of Employment
CONDITIONS OF EMPLOYMENT
- All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
- Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
- All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
- New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
- All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
- You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
- If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.
Qualifications
Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.
Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated expert level experience rolling out and maintaining a large cloud-based enterprise system with a diverse set of personnel and legacy systems.
Education
This position does not require education to qualify.
Additional information
The AO is an Equal Opportunity Employer.
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