Responsibilities
- Maintain all operations tracking data and process mapping, updating project logs and calendars for both teams
- Understand basic statistical analysis
- Maintain and update all Excel and Smart-Sheet data fields in real-time.
- Support best practice for the proposal and deal desk teams
- Record and maintain notes and action items in proposal team and core team meetings
- Maintain statistics on opportunities, making follow-up rounds and win/loss/decline, and cancelled percentages
- Enter new or updated information received from the proposal and deal desk teams on a timely basis
- Manage and maintain an ongoing quality assurance process
- Maintain the directory of SMEs to reflect internal transfers, promotions and other changes
- Run regular reports from Excel and Smart Sheets as directed
- Other duties as assigned
Qualifications
Education and Professional Qualifications:
- Bachelor’s degree in business, communications, English or related field; proven industry experience will be acceptable in lieu of degree
- Minimum 2 years’ relevant work experience
- Advanced proficiency with MS Office (Especially Excel) l and with Smart Sheets or Ovidian a plus
- Must be flexible and adaptable to change
- An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
- A decisive individual who possesses a detail-oriented perspective
- Demonstrated ability to manage and prioritize multiple priorities and tight deadlines
- A well-organized and self-directed individual who is able to work with minimal amount of supervision
- Capability to efficiently complete tasks in a fast-paced environment
- Ability to work extended hours, weekends, and holidays pursuant with industry demands
PREFERRED QUALIFICATIONS:
- Experience using database software
- Demonstrated enthusiasm for working in an intensive and deadline-driven role.
- Ability to identify needs and act with minimal direction when appropriate
- Being a self-starter, taking initiative and working efficiently and independently.
- Demonstrating honesty, keeping commitments and behaving in a consistent manner.
- Notices discrepancies and inconsistencies in available information.
- Demonstrates the technical aptitude required to use the tools and software to perform the job.
- Pays close attention to quality and accuracy such as: Dates, Project Notes and Updates, Links
- Sets high standards of work performance for self
- Ensures that all details of a task are accomplished
- Works collaboratively in a team environment
- Ability to quickly learn and apply new concepts, software, processes, etc.
- Seeks out opportunities to improve, streamline and re-invent work processes
- Uses resources efficiently
- Continually seeks opportunities to improve skills and expand job-related knowledge