Ad Performance Analyst

his position can be in-office in NYC or remote work-from-home. Remote U.S. candidates are encouraged to apply.

Raptive is looking for an Ad Performance Analyst to join the Raptive team. Raptive helps professional creators make more money with ads on their site by acting as their trusted expert guide in the complicated world of online advertising. We help them figure out which ad placements to use, how to develop an ad strategy, and then install that strategy for them. Through our work, we help the best creators and contributors on the web: people who have a passion for their craft (cooking, decorating, parenting, finance, investing, and so many other niches) get to write about it and be paid to focus on their dream. We help families pay their bills and find hope. We help small business owners thrive. We support the people who are making the internet a better place!

As a Raptive Ad Performance Analyst, you’re the kind of person who is passionate about analytics, problem solving and communicating with creators. On top of a strong attention to detail, you also have a desire to help people and do work that makes a difference. The thought of helping families earn enough money for parents to stay home with their kids or pay off debts would be extremely rewarding to you.

We are looking for someone with the right mix of comfort in high-productivity environments, collaborating well with a virtual team, analyzing data, and answering customer questions via email. You should be able to approach confused or frustrated customers with accurate data and responses that are clear, helpful, and compassionate.

What you’ll be doing:

Answering sensitive questions via email in a timely manner
Working to understand our strategies and processes thoroughly to advise creators about best practices
Analyzing ad performance using BI tools and Google Analytics data to identify issues
Troubleshooting ad loading issues on live sites
Being an active member of a distributed team via tools like Slack, G Suite, Zoom, Zendesk and more
The skills and experience you’ll bring to the job:

Ability to gracefully communicate via email with customers who are confused or frustrated
Patience, a sense of humor, and some moderate GIF sharing abilities
Adaptability to adjust in an ever-changing technical environment
Attention to detail and a love for knocking out lists and projects
Self-motivation and time management skills
You were type of person who finished tests first in school and got an A
Enjoy analyzing data using Excel and data visualization tools to spot trends and anomalies
Working knowledge of CSS3, HTML5, and WordPress
A knack for getting things done and self-motivation to tackle repetitive tasks
A passion for contributing and supporting your team
A desire to make everything you touch better
Genuine desire to help others solve problems and succeed
Data analysis experience OR a recent STEM grad
Comfort with using WordPress, and reading & writing HTML & CSS
Proven track record of high productivity
Experience organizing and managing a large amount of tasks at once
Excel at working by yourself and working through your list of tasks.
Commitment to Raptive’s Mission Statement
About Raptive

Raptive’s mission is to power creator independence. We’re a creator company that provides revenue, audience, business solutions, and much more for creators and enterprise publishers. Since the very beginning of digital content creation, we’ve been allies and advocates for every kind of creator and charted the uncharted to help creators grow their businesses through it all.

Today we are the catalyst for 4,500+ of the world’s most premium creators on the open web and rank as the seventh-largest digital property in the U.S. Creators who choose Raptive are premium content creators, trendsetters, iconic brands, and charismatic personalities, captivating more than 78% of U.S. audiences on their sites alone with the power to move and disrupt culture. They collectively rank #1 in Food, Family, Home, and Lifestyle–with a reach of more than 195M monthly unique visitors and more than half a billion followers across social platforms.

Creators are the future of media. And together, the future is ours to create.

The base salary range for this position is $50,000-$60,000. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities.