Accounting Assistant

Job Responsibilities:

  • Maintain standards and demonstrate proficiency and productivity in performing collections process for Lift, Group, Wholesale, Master Account, General Accounts Receivables
  • Resolve complex collections issues by collaborating with both internal and external customers regarding billing disputes
  • Identify reasons for non-payment and work with manager to develop plans on how to reach a resolution
  • Document and track contacts; follow up on customer commitments
  • Handle referral of outstanding receivables to corporate assigned collection agencies
  • Process and post daily lockbox, cash/check transmittals, credit card payment and wire remittance deposits to appropriate customer account and invoices
  • Assist with credit application process and tracking of customers out of compliance with credit policy; communicate with management and sales team regarding credit application and out of compliance customers
  • Demonstrate positive attitude toward staff, co-workers, internal and external customers, and management
  • Continuously work to improve A/R collections, cash transmittal and credit processes through quality improvements
  • Other duties as assigned

Job Requirements:

  • Previous experience in accounts receivable collections – HIGHLY PREFERRED
  • High School Diploma
  • 1+ years accounting and/or collections experience
  • Experience with PeopleSoft, RPOS, Visual One, TREEV, Excel, Word, Access
  • English
  • Basic accounting knowledge – accounts receivable aging reports, journal entries and reconciliations
  • Detail oriented, evidence an assertive personality, excellent multi-tasking and organizational skills, excellent oral communication skills and comfortable working in multiple computer systems