workfront administrator, Creative Operations

Job Posting

 Dec 19, 2023   

Job Posting End Date

 Dec 27, 2023

Location

 US-WA-Seattle-Starbucks Support Center 

Is this role eligible for remote or hybrid work? Yes-Remote

Starbucks – Marketing

Pay Range $88,400 – $132,800/annually

Bonus Eligible Yes

Now Brewing – workfront administrator, Creative Operations! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by developing and optimizing Workfront activities. This role is responsible for the day-to-day Workfront management to help drive the execution of complex creative projects and programs; while focusing on automation and creative operations including but not limited to processes, tools, systems, etc. This position will also influence individuals and teams to adopt new ways of work that deliver agility, continuous improvement, collaboration and a growth mindset to our creative practice, enabling us to effectively and efficiently scale communications. 

As a workfront administrator, Creative Operations, you will…

·       Oversee weekly creative intake workflow within Workfront, ensure project are accurately set up and maintained.  

·       General administrative duties, including user profile management, creating and maintaining reports and dashboards, troubleshooting technical issues, and training support. 

·       Create configuration documentation for all internal changes and updates to the Workfront system  

·       Test Workfront beta preview releases and inform leadership of Workfront Release changes 

·       Provide input to integrated plans that include deliverables, strategic alignment, enterprise-wide impacts, milestones, risks, assumptions, constraints and overall investment. 

·       Key stakeholder for Workfront Implementation and onboarding  

·       Understand creative requirements, audience data, creative direction, and articulate across functional areas. 

·       Responsible for execution of project deliverables and timelines.  

·       Use existing marketing & creative technology, tools & processes to execute day to day creative, content & production design projects.  

·       Understand operations models including processes, tools, systems, etc. with ability to communicate and train across teams. 

·       Identify & recommend operational improvement opportunities and optimize existing processes with support. 

·       Recommend solution approaches for creative execution leveraging existing tools & capabilities.  

·       Create, provide input & participate in the validation of new creative processes and tools. 

·       Build relationships effectively and successfully partner with others in the team, share learnings and best practices, and train new team members. 

·       Ability to balance multiple priorities, workstreams, meet deadlines and identify risk. 

We’d love to hear from people with:

·       BA/BS with concentration in business, marketing, technology or similar field required 

·       Strong written and oral communications skills. 

·       Strong problem solving and analytical skills and an ability to think outside the box to achieve results. 

·       Able to execute best-in-class vendor management processes with minimal oversight. Understands digital production & operations vendors and their capabilities.  

·       Ability & willingness to learn new technologies & concepts quickly. Interest in technology & digital innovation to solve complex customer and marketer problems  

·       Years of experience in specific field or utilizing designated skills: 3-5 years  

·       Experience as a Workfront System Administrator or Workfront Consultant is required  

·       Experience working with creative teams within an agency or in- house production team   

·       Professional experience in at least one of the following roles: Functional System Administrator / Configuration Manager / Solution Architect / Project Manager / Consultant  

·       A subject matter expert on all things related to Adobe Workfront and Fusion  

·       Experience configuring Workfront custom forms, request queues, templates, user organization, administrative best practices, approval paths and report generation   

·       Ability to understand, articulate and address business issues, business drivers and needs  

·       Able to think creatively to build unique Workfront solutions to address uncommon business needs  

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details. 

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. APPLY HERE