Help support injured workers and entertainment industry clients with clarity, empathy, and expertise in this fully remote role.
About Wrapbook
Wrapbook is transforming production payroll and accounting with a smart, intuitive platform that connects production teams, cast, crew, and accounting all in one place. Trusted by top companies like SMUGGLER, Tuff, and GhostRobot, Wrapbook powers payroll across the entertainment industry while delivering transparency, speed, and security. Backed by Andreessen Horowitz and WndrCo, with $130M raised and 250+ employees across the U.S. and Canada, we’re building the future of production finance.
Schedule
- Full-time, remote across the U.S.
- Flexible work-from-anywhere environment
What You’ll Do
- Provide compassionate, proactive support to injured workers, ensuring they understand rights and benefits.
- Act as a liaison between clients and insurance carriers/TPAs for claims adjudication.
- Guide customers through the end-to-end workers’ compensation claims process.
- Manage compliance for Foreign Travel processes.
- Review workers’ comp applications, assess project risks, and request Certificates of Insurance.
- Maintain accurate documentation in Wrapbook’s systems.
- Stay up to date on workers’ compensation laws and regulations.
- Support Wrapbook’s mission of delivering white-glove service in the entertainment and production space.
What You Need
- 2+ years handling workers’ compensation claims (entertainment industry experience a plus).
- Strong written and verbal communication skills in customer-facing roles.
- Ability to thrive in fast-paced, high-volume settings.
- Basic Excel proficiency; Salesforce and TPA claims management familiarity a plus.
- Empathy, attention to detail, and strong prioritization skills.
Compensation
- Zone A (SF, LA, Seattle, NYC, Boston, San Diego, Washington DC): $73,200 – $99,700
- Zone B (all other U.S. locations): $60,700 – $82,700
Compensation excludes potential bonus, commission, equity, or additional benefits.
Benefits
- Unlimited PTO
- Fully remote across U.S. and Canada
- Health and dental benefits
- Up to $1,500 USD toward home IT setup
- 401(k) with 2% match (RRSP in Canada)
- Monthly internet/cell phone stipend
- Learning and development support
Join Wrapbook and help redefine payroll in the entertainment industry while working with a creative, tech-driven team.
Happy Hunting,
~Two Chicks…