Web Support Specialist III

The USGS National Geologic Map Database (NGMDB) is a Congressionally mandated initiative. It is administratively within the USGS National Cooperative Geologic Mapping Program (NCGMP). The NGMDB’s mission is conducted in collaboration with the Association of American State Geologists (AASG, representing the State geological surveys), and with other USGS Programs as well as Universities. The NGMDB has, since its inception in 1995, been responsible for a wide range of technical, scientific, and managerial tasks. The anticipated needed assistance will support the NGMDB, enabling its staff to perform mission-essential functions and execute day-to-day tasks required to support this Congressionally mandated activity. The Congressionally mandated mission of the National Geologic Map Database (NGMDB), as stated in the Geologic Mapping Act of 1992, is to serve as the national archive of geoscience information created by the Nation’s geological surveys. The archive is cooperatively built by the USGS and State Geological Surveys. The database and Website are designed and maintained by the NGMDB.

Akima Systems Engineering is looking for 2 full time Web Support Specialist to support NGMDB tasks, that have strong problem-solving and analytical skills, as well as strong communication, teamwork, and collaboration skills. This position is eligible for remote work.

Job Responsibilities:

  • Collect and analyze web traffic data- The candidate will collect and analyze web traffic data using analytic tools, programs, and existing workflows. The candidate will work to improve website analytics tracking to ensure accurate data collections.
  • Use data visualization/dashboard technologies- The candidate will create contemporary web statistics dashboards to generate analytic reports and provide internal/external stakeholders insights related to user engagement with NGMDB public facing assets.
  • Collaborate with back-end developers- The candidate will collaborate with back-end developers to capture web analytics data in NGMDB project databases (Postgre SQL).
  • The candidate will work closely with other NGMDB team members to identify areas for optimization. Git control system will be used for version control and collaboration with other team members.
  • Improve website search engine optimization- The candidate will work with other website developers towards improved Web SEO for the NGMDB.

Minimum Qualifications:

  • Requires bachelor’s degree with 3-5 years’ experience in the field.
  • Experience with PostgreSQL or similar SQL databases for data extraction and manipulation.
  • Experience with web analytics tools such as Google Analytics or similar platforms.
  • Familiar with Git version control system, as well as be familiar with best practices for web development, such as accessibility and performance optimization.
  • Proficient in data visualization and presentation using tools like Tableau, Plotly, or Google Data Studio, and have an understanding of SEO and user behavior.