Dynatron is hiring a Warranty Processing Specialist (FileSmart) to help auto dealerships increase manufacturer warranty reimbursement by building clean, compliant labor rate and parts rate increase submissions. If you’re detail-obsessed, good with Excel, and can live inside documentation without missing a beat, this one is built for you.
About Dynatron
Dynatron is an automotive SaaS company that helps dealerships and service departments boost profitability and streamline operations with analytics, pricing, and workflow tools. They’re scaling fast and focused on measurable results.
Schedule
- Full-time
- Remote
- Fast-paced, deadline-driven work tied to manufacturer timelines and filing requirements
What You’ll Do
- Review customer pay repair orders (ROs) in Dynatron’s software to confirm they meet manufacturer and state requirements
- Calculate average labor rates and parts markups using qualifying ROs and preset guidelines
- Build complete filing packages for manufacturers (summaries, supporting documentation, required forms)
- Submit labor rate and parts rate increase requests within required timelines
- Maintain compliance with manufacturer rules, guidelines, and deadlines
- Respond to dealership and manufacturer questions about filing status, missing documentation, and clarifications
- Keep organized records and communicate updates to dealership leadership as needed
- Stay current on warranty reimbursement rules, manufacturer policy updates, and state law changes
- Spot trends that improve accuracy and approval rates, and contribute to internal process improvements and special projects
What You Need
- 1–2 years of experience in an automotive dealership service department (warranty admin, service advisor, technician, service management preferred)
- Strong Excel skills and comfort with document prep tools
- Ability to follow detailed guidelines and comply with strict requirements
- Strong organization, time management, and accuracy under deadlines
- Clear written and verbal communication
- Analytical mindset and ability to work independently in a remote environment
- Ability to manage multiple submissions at once without quality slipping
Benefits
- Base salary: $45,000–$52,000
- Bonus: performance-based potential
- Health, dental, and vision insurance
- Employer-paid short- and long-term disability + life insurance
- 401(k) with company match
- Flexible PTO + 9 paid holidays
- Branded welcome swag + home office setup support
- Culture grounded in: Success Driven, Delivering Results, Sense of Urgency, Accountability, Positive Attitude
If you’ve never touched warranty labor rate increases before, don’t pretend. But don’t auto-disqualify yourself either. The strongest angle is dealership fixed ops exposure + accuracy + Excel + “I can follow a rulebook without freelancing.”
Happy Hunting,
~Two Chicks…